# Doctor Anywhere: Healthcare — user reviews > 57 indexed App Store user reviews of Doctor Anywhere by Doctor Anywhere Pte. Ltd., rated 4.80/5 from 643 ratings. - Source: https://appshunter.io/ios/app/doctor-anywhere-healthcare/id1273714922/reviews - App overview in markdown: https://appshunter.io/ios/app/doctor-anywhere-healthcare/id1273714922.md - Rating breakdown: 5★ 602 · 4★ 16 · 3★ 3 · 2★ 0 · 1★ 22 ## What do users think of Doctor Anywhere? Overall sentiment: mixed **Pros** - 👨‍⚕️ Knowledgeable and caring doctors - 🚀 Quick and convenient consultations - 📱 User-friendly app interface - ⏱️ Fast appointment booking and service - 🏥 Accessible telemedicine from home - 💬 Doctors listen and explain thoroughly - 📦 Fast medicine delivery (when working) - 🎯 Professional and attentive medical staff **Cons** - 🐛 Frequent app crashes and loading issues - 🔐 OTP/email verification problems - 💳 Payment gateway failures - 📞 Limited contact methods (no WhatsApp/email support) - 💰 Overpriced medications and hidden fees - 📦 Unreliable medicine delivery and stock issues - ⏰ Appointment booking system not real-time - 🚫 Forced to buy prescriptions only from app - 😤 Poor customer support responsiveness - 🔒 Insecure email transmission of prescriptions - ⚠️ Misleading pricing and hidden charges - 🌍 Geographic restrictions (US numbers don't work) - 📋 Prescription errors and corrections delayed **Commonly reported bugs** - OTP not sending or app kicks user out retrieving it - Email verification not working - Payment processing failures with credit cards - App crashes during registration and login - Appointment shows unavailable after payment confirmation - Loading animation freezes indefinitely - Cannot select future appointment dates - Prescription information deleted or incomplete - App crashes during consultation - Registration errors preventing completion **Most requested features** - Alternative contact methods (WhatsApp, email support) - Real-time appointment availability updates - Medicine delivery tracking system - Time zone display on appointment bookings - Appointment hold timer during payment process - Support for international phone numbers - Ability to use prescriptions at retail pharmacies - Secure prescription transmission methods ## Newest reviews (11 of 57) ### 3/5 — Not for tourists *2026-06-11* You can’t use this app if you don’t have a Singapore phone number! Seems like a good app but despite saying online that you can use the service as a tourist and going through the sign up as a foreigner, at the point you get to enter your phone, you can’t process without a Singapore number. I called the customer service line and they said it’s not possible despite having the option for my country code on the app. Very frustrating to get to this point and then to not allow this despite it saying clearly on the website it was suitable for tourists in the FAQs. ### 4/5 — IT Manages *2025-01-21* Professional and really great support ### 5/5 — Doctora was up to date on meds *2025-01-01* Doctora was up to date on meds ### 5/5 — Nice App *2024-12-07, version 6.19.0* Excellent apps ### 5/5 — Amazing consultation *2024-11-18, version 6.18.0* Very efficient service, the doctor I spoke with took time to listen to me and find the right solution. App extremely user friendly ### 5/5 — quick and convenient *2024-10-29, version 6.17.0* Very quick to get seen by a GP at your own home. ### 5/5 — Outstanding *2024-10-07, version 6.15.0* Every doctor has been so kind and caring. Listening well and providing excellent consults ### 5/5 — Val *2024-08-11, version 6.11.0* Very easy and very quick to use what does Мама ### 5/5 — Medical consultation *2024-06-23* Very good experience. Understand the problem and help me in a good way… ### 5/5 — Luv it 5🌟 for me *2024-05-17* This app is very useful and the Doc was kind the eagerness to help i will recommend this app🥰🥰 ### 2/5 — Pops up system notifications for ads *2023-10-06, version 2.35.0* My health insurer is using this service for providing health care. This app is necessary, in order for me to access the service. So sending system level notifications, advertising discount vitamin pills, is abuse of the situation. I feel very strongly about that. ## Most critical reviews (10 lowest-rated) ### 1/5 — US number doesn’t work *2026-04-11* Cannot use a US number in Malaysia and no option for em ail or WhatsApp- so completely useless ### 1/5 — Bad customer support *2026-01-29* They messed up my prescription. It wasn’t for the correct quantity and then when they updated it, they completely removed the name of the prescription so the pharmacy won’t give it to me. It’s been a week that I’ve been waiting for them to sort this out for me. Regret using them and will be searching for a competitor. ### 1/5 — Otp issue *2025-02-25, version 6.24.1* Hard to get in ,, iD etc 😌 ### 1/5 — Doesn’t work *2025-02-25, version 6.24.1* Requires email verification to get an appointment, won’t send the email though It also wants an image of your passport to “skip the queue” and if you don’t provide it you can’t talk to a doctor at all, so it’s actually mandatory, but even with uploading my passport I still can’t book an appointment as the email verification doesn’t work ### 1/5 — Payment Gateway Failure *2025-02-04, version 6.23.0* Don’t use this service if you require medication within the hours. The app is broken when you can’t make a credit card or pay now payment. Furthermore there is no manual workaround to accept payment via phone. Completely broken process when issues arise ### 1/5 — Prescription medications overpriced and unavailable *2024-11-05* A common prescription refill is exactly the sort of thing a telemedicine app should be good for. However, this depends on the company keeping stocks of common medicines on hand, and not being supplied by factories apparently located beneath the ice in Antarctica. In what world does it take two weeks for a box of pills to travel to a warehouse? Is there a single artisan carving them individually by hand out of massive blocks of pill cement? Are they wrapped individually and delivered one at a time by injured bats? Or does the business model of this medical service provider rely on providing as little service as possible? ### 1/5 — Fake app *2024-05-13, version 6.5.0* This is fake app. Purchase $99. Went to the clinic. They said no appointment been made. This is crazy fake app. Don’t pay to make appointment ### 1/5 — Horrible delivery *2024-03-30* Twice now they have run into delivery issues and demanded more money. Better to visit real GPs for faster and more affordable service. **Developer response:** Dear Our Valued Customer, we sincerely apologize for this incident. Could you please help send us the details of your Doctor Anywhere account and the consultation ID to askus.th@doctoranywhere so that we can further check this for you. Thank you very much for choosing doctor anywhere. ### 1/5 — Too many OTP requests, kicks you out of app after *2023-10-10* How am I supposed to get the OTP if the app keeps kicking me out when I go back to my messages to retrieve it? ### 1/5 — Not sending OTP *2023-07-02, version 2.28.0* Tried this and resent OTP multiple times but it’s not sending OTP ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome Doctor *2026-03-30* Very knowledgeable and very kind ### 5/5 — Feedback for Dr Felix Tan *2026-03-02* Dr Tan is friendly and able to explain accordingly why there is a rash post viral to my child. He is not rushing and willing to listen and put extra mile on his assessment. He saw my child via video and provided health teachings to follow. ### 5/5 — Great Doctor! *2026-01-28, version 6.47.1* 1000% satisfied ### 5/5 — Mr *2025-12-25, version 6.46.0* Unreal service, only waited 5 mins and the doctor was fantastic to deal with ### 5/5 — Clear and confident *2025-12-17* super helpful, kind and gave us confidence ### 5/5 — Gratitude *2025-11-26* Million thanks and GOD BLESS 😇my heartfelt appreciation to DA APP for providing true convenience and accessibility through TELECONSULTATION . The service is smooth, realiable and incredibly helpful making healthcare just a tap away 😇🙏😇GOD BLESS ### 5/5 — Excellent service *2025-10-21, version 6.40.0* Ecellent Service ### 5/5 — Very helpful and efficient *2025-07-22* Great! Thanks for being understanding ### 5/5 — Very Considerate *2025-04-30, version 6.28.0* All of my questions were answered clearly and thoroughly. Very good Cardiologist, knowledgeable, attentive, and professional. This app is the best compared to my recent experience with KonsultaMD, very disappointing there. Thanks Doctor Anywhere App! Good job team Dev. The app is clearly accessible and easy to use. ### 5/5 — Amazing *2025-03-15* Great app. You got to try --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*