# Doctor On Demand — Online doctor visits, 24/7 > 24/7 online medical and mental health consultations via video. (iPhone/iPad app by Doctor On Demand, Inc.) - Source: https://appshunter.io/ios/app/doctor-on-demand/id591981144 (this page in markdown: same URL + `.md`) - Developer: [Doctor On Demand, Inc](https://appshunter.io/developer/591981147) - Category: Medical, Health & Fitness - Price: Free - Rating: 4.90/5 from 176,112 App Store ratings · 841 written reviews indexed - Age rating: 17+ - Requires: iOS 18.0 · 295 MB - Languages: American English - Released: 2013-10-01 - Data updated: 2026-08-26 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/doctor-on-demand/id591981144/reviews.md ## What is Doctor On Demand? Doctor On Demand by Included Health offers 24/7 access to board-certified doctors, licensed therapists, and psychiatrists via secure video visits from your phone, tablet, or computer. When you're feeling sick, want a doctor’s note, need help with a prescription, and more, we make it easy to get quality telehealth anytime, anywhere—with or without insurance. Download the free Doctor On Demand app to get started. Why Choose Doctor On Demand? Fast Access to Online Doctors – See a board-certified, US-based provider with telehealth appointments anytime, day or night. Therapy & Psychiatry – Book virtual visits for mental health concerns like stress, anxiety, depression, PTSD, trauma, and more. Online Urgent Care, Treatment, Prescriptions – For colds, flu, allergies, skin conditions, UTIs, headaches, and more, our providers can send prescriptions to nearby pharmacies if medically appropriate. Doctor’s Notes – Need a doctor’s note for work or school? We’ve got you covered. See an urgent care provider for help. Insurance or Self-Pay – We work with major health plans and many employers to reduce the costs of visits for eligible members. If not covered, we offer affordable visit costs to all patients with no surprise bills. How It Works Download the app and create an account for free. Choose to see the first available provider, or schedule a visit. Get personalized care, prescriptions, and treatment plans in an online visit. Conditions We Treat - Cold, Flu & Sinus Infections - UTI Treatment Online - Acne, Rashes & Skin Issues - Allergies & Asthma - High Cholesterol, Diabetes & Thyroid Screening - Headaches & Migraines - Mental Health Support: Anxiety, Depression, Grief & More - Prescription Refills & Lab Orders Frequently Asked Questions When are doctors available? Our virtual providers are available 24/7, 365 days a year, including weekends and holidays. Mental health appointments are often available within days—much faster than traditional providers who can take weeks How much does a visit cost? You’ll always see your exact visit cost upfront. We accept most insurance plans and partner with top employers and health plans to lower your costs. No insurance? Our telehealth visit costs are affordable. Who are the doctors? Our US-based, board-certified doctors, licensed psychiatrists, and therapists have an average of 15 years of experience and come from diverse specialties to ensure you receive expert care. How does it work? Join a telehealth visit to connect face to face with a provider from your phone, tablet, or computer in as little as ten minutes. Like an in-person visit, your provider will discuss with you how you’re feeling, your healthcare history, and propose a recommended treatment plan. Labs, screenings, and prescriptions will be sent to nearby facilities. What can you treat? Our urgent care doctors can treat hundreds of issues, including cold and flu, urinary tract infections, allergies, headache, sprains, and skin conditions. They can also order labs and screenings to help with preventative care and help manage chronic care conditions. Our extensive team of therapists and psychiatrists are able to treat anxiety, stress, depression, PTSD, trauma and loss relationships, and more. Your Privacy is Our Priority We adhere to strict HIPAA guidelines to protect your health data and personal information. Our providers are unable to prescribe controlled substances. Get Started Today Join millions of patients who trust Doctor On Demand for fast, convenient, and reliable healthcare. Download the app now to sign up for free! ## Key features - 24/7 doctor access - Therapy and psychiatry visits - Online urgent care - Prescription services - Doctor's notes - Insurance and self-pay options ## Chart rankings - #111 in Top Free · Medical (US App Store) ## What do users think of Doctor On Demand? Overall sentiment: neutral **Pros** - 🚀 Convenient and easy to use - 🏥 Provides quality care from doctors - 💰 Affordable alternative to in-person visits - 🕰️ Quick appointment scheduling and wait times - 🏠 Ability to see doctors from home **Cons** - 🐛 Technical issues with the app and connection - 💤 Difficulty reaching doctors outside of appointments - 🤖 Poor customer service and communication - 💳 Unexpected charges and billing problems - 🚫 Limitations on prescriptions and medication **Commonly reported bugs** - Appointments getting cancelled or rescheduled without notice - Prescriptions not being sent to pharmacies as expected - Connectivity issues during video calls **Most requested features** - Ability to message doctors directly - More mental health and specialist providers - Improved integration with insurance providers - Expanded availability in more regions ## Recent user reviews (10 of 841) All indexed reviews: https://appshunter.io/ios/app/doctor-on-demand/id591981144/reviews.md ### 5/5 — I would highly recommend this and hope you get Dr. Casey West as your physician *2026-08-24, version 2026.34.1* I was treated with the utmost respect, and he listened, but you know nowadays a lot of doctors don’t listen to you. in doctors offices you feel like you’re going through a cattle brigade in and out really quick barely listen to you... DoctorWest made me feel very heard and promptly responded to my healthcare needs. This was a very pleasant experience. And I would definitely recommend it to anyone. ### 1/5 — Don’t waste your time, I wasted 6 *2026-08-23, version 2026.34.1* Waited hours “in line” only to be kicked during the 2 min the app was off. Waited another two hours to get connected, the providers service sucked and the call dropped. Still no treatment. Scheduled an appointment and waited for 2 more hours for the Dr to no show me. Dr on Demand sucks. Take your business to Amazon or Teladoc ### 1/5 — Buggy nightmare app with fake reviews *2026-08-23, version 2026.34.1* Trying to schedule urgent Virtual care and this buggy app is not loading. I had another one star review, but apparently it was deleted. The only way this app is rated so highly is they delete and filter out a lot of the unpleasant reviews. Also scheduling urgent care visits for the next available appointment, it will say a 15 minute estimate. I waited for over an hour and did not get moved in queue. I’ve never had this issue with Teladoc so I’ll be moving my services there as this platform is unreliable, especially if you have anything urgent you need assist with. This app sometimes works, but it’s buggy and slow. ### 5/5 — My experience *2026-08-21, version 2026.34.1* The best visit I’ve ever had ### 1/5 — App itself is good. Team supporting the company is disappointing *2026-08-19, version 2026.34.1* My dr ordered standard lab tests and when I showed up to the facility the lab never received them . I had to the contact support number and when I did this they assured me the lab would receive. When I showed up again the lab didn’t have my orders . I contacted this company a third time , and then contacted the lab directly because at this point I didn’t trust dr. On demand to get the job done . The lab told me it was missing a requisition for the order ( which is standard practice when sending orders for labs ) my experience with the 6+ different customer support agents with dr on demand was disappointing. Maybe they are outsourcing too much of the work- or maybe I’m speaking with ai . ### 1/5 — App doesn’t load properly *2026-08-19, version 2026.33.1* App doesn’t completely refresh, the main button/ links constantly refresh and unable to connect. So unable to access any service. The help message tool is AI , so that works as well as expected- it doesn’t ### 1/5 — Buggy nightmare app with fake reviews *2026-08-18, version 2026.33.1* Trying to schedule urgent Virtual care and this buggy app is not loading. I had another one star review, but apparently it was deleted. The only way this app is rated so highly is they delete and filter out a lot of the unpleasant reviews. This app sometimes works, but it’s buggy and slow. ### 5/5 — Sprained ankle help *2026-08-18, version 2026.33.1* Elizabeth was super supportive and gave me such helpful advice on proceeding with my ankle. Thank you! ### 5/5 — Wonderful Experience with Dr. Timothy Iannone *2026-08-18, version 2026.33.1* Dr. Timothy Iannone was wonderful. The visit was easy and straightforward. He asked all the right questions, was respectful of my time, and made me feel very comfortable. I had a great experience and highly recommend him. I would definitely schedule with him again.” ### 5/5 — Very good *2026-08-17, version 2026.33.1* You can save time and it's very practical for finding immediate attention, without falling into nervousness and stress. ## Frequently asked questions about Doctor On Demand ### What is Doctor On Demand? Doctor On Demand provides 24/7 access to board-certified doctors, licensed therapists, and psychiatrists through secure video visits. You can use it for common illnesses, mental health support, prescription needs, and to get doctor's notes, all from your phone, tablet, or computer. ### What conditions can be treated? The app can treat a wide range of conditions including colds, flu, sinus infections, UTIs, skin issues like acne and rashes, allergies, asthma, headaches, and mental health concerns such as anxiety and depression. Providers can also offer prescription refills and order lab tests. ### How much does a visit cost? You will see your exact visit cost upfront. The app accepts most insurance plans and partners with employers to reduce costs for eligible members. For those without insurance, affordable visit costs are available with no surprise bills. ### When are doctors available? Virtual providers are available 24/7, 365 days a year, including weekends and holidays. Mental health appointments are often available within days, offering a faster alternative to traditional in-person providers. ### How do I use the app? First, download the free app and create an account. Then, choose to see the first available provider or schedule a visit. You will connect face-to-face with a provider via video to discuss your health, receive a diagnosis, and get a recommended treatment plan. ## Version history (last 5 releases) ### 2026.35.1 — 2026-08-25 We’ve made stabilization and performance improvements to make the app work better for you. This includes enhancements to our home page, messaging, and overall reliability. If you have any feedback or experience any issues, please reach out to member-services@includedhealth.com ### 2026.34.1 — 2026-08-19 We’ve made stabilization and performance improvements to make the app work better for you. This includes enhancements to our home page, messaging, and overall reliability. If you have any feedback or experience any issues, please reach out to member-services@includedhealth.com ### 2026.33.2 — 2026-08-19 We’ve made stabilization and performance improvements to make the app work better for you. If you have any feedback or experience any issues, please reach out to member-services@includedhealth.com ### 2026.33.1 — 2026-08-11 We’ve made stabilization and performance improvements to make the app work better for you. If you have any feedback or experience any issues, please reach out to member-services@includedhealth.com ### 2026.32.1 — 2026-08-04 We’ve made improvements to the app’s performance, stability, and overall user experience. This release includes enhancements to messaging and other behind-the-scenes updates to help the app feel more reliable. If you have any feedback or experience any issues, please reach out to member-services@includedhealth.com. ## Apps similar to Doctor On Demand | App | Rating | Price | Category | | --- | --- | --- | --- | | [Teladoc Health](https://appshunter.io/ios/app/teladoc-health/id656872607) | 4.8 (725,870) | Free | Medical | | [PlushCare: Online Doctor](https://appshunter.io/ios/app/plushcare-online-doctor/id955183607) | 4.9 (144,000) | Free | Medical | | [WebMD: Symptom Checker](https://appshunter.io/ios/app/webmd-symptom-checker/id295076329) | 4.7 (135,143) | Free | Medical | | [Amwell: Doctor Visits 24/7](https://appshunter.io/ios/app/amwell-doctor-visits-247/id655783752) | 4.9 (51,918) | Free | Medical | | [Pill Reminder MyTherapy](https://appshunter.io/ios/app/pill-reminder-mytherapy/id662170995) | 4.8 (8,425) | Free | Medical | | [HMSA: 24/7 Online Doctor Visit](https://appshunter.io/ios/app/hmsa-247-online-doctor-visit/id585805380) | 4.9 (8,648) | Free | Medical | ## Related topics [online chat doctor](https://appshunter.io/ios/topics/online-chat-doctor) · [doctor on demand](https://appshunter.io/ios/topics/doctor-on-demand) · [nhealth doctor](https://appshunter.io/ios/topics/nhealth-doctor) · [dctori](https://appshunter.io/ios/topics/dctori) · [dr visit](https://appshunter.io/ios/topics/dr-visit) · [doctors on demand](https://appshunter.io/ios/topics/doctors-on-demand) · [virtual doctor](https://appshunter.io/ios/topics/virtual-doctor) · [tel aviv sourasky medical center](https://appshunter.io/ios/topics/tel-aviv-sourasky-medical-center) · [online psychiatrist](https://appshunter.io/ios/topics/online-psychiatrist) · [virtual care medical](https://appshunter.io/ios/topics/virtual-care-medical) · [docondemand](https://appshunter.io/ios/topics/docondemand) · [prescription online](https://appshunter.io/ios/topics/prescription-online) · [shop online medicine](https://appshunter.io/ios/topics/shop-online-medicine) · [hbox virtual care](https://appshunter.io/ios/topics/hbox-virtual-care) · [chpw virtual care](https://appshunter.io/ios/topics/chpw-virtual-care) · [vcdoc](https://appshunter.io/ios/topics/vcdoc) · [wrs mobile md](https://appshunter.io/ios/topics/wrs-mobile-md) · [doctor 24by7 for doctors](https://appshunter.io/ios/topics/doctor-24by7-for-doctors) · [99rx doctor admin](https://appshunter.io/ios/topics/99rx-doctor-admin) · [wehealth telehealth](https://appshunter.io/ios/topics/wehealth-telehealth) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*