# Documents - File Manager — user reviews > 2,888 indexed App Store user reviews of Documents by Readdle Technologies Limited, rated 4.80/5 from 618,812 ratings. - Source: https://appshunter.io/ios/app/documents-file-manager/id364901807/reviews - App overview in markdown: https://appshunter.io/ios/app/documents-file-manager/id364901807.md - Rating breakdown: 5★ 549,444 · 4★ 39,969 · 3★ 13,570 · 2★ 5,153 · 1★ 10,676 ## What do users think of Documents? Overall sentiment: positive **Pros** - 💯 Excellent file management capabilities - 🚀 Seamless integration with cloud services - 📚 Versatile document viewer and editor - 🎵 Reliable offline music player - 👍 Intuitive and user-friendly interface **Cons** - 🐛 Occasional crashes and bugs - 🔒 Concerns over in-app subscription model - 🔍 Inconsistent search and file management functionality - 🔋 High storage consumption - 🤔 Confusing changes in recent updates **Commonly reported bugs** - Disappearing downloaded files and folders - Unreliable audio playback with skipping and pausing - Inability to open certain file types after updates - Syncing issues between local storage and cloud services **Most requested features** - Customizable volume controls for audio playback - Improved PDF annotation tools - Option to expand/collapse all bookmarks in documents - Ability to permanently delete files - Faster file transfer and syncing between devices ## Newest reviews (13 of 2,888) ### 3/5 — Update 8.21.0 *2026-08-25, version 8.21.0* I’ve been using this app for multiple purposes, both personal and work related, for about a decade and I love it!! Though I have one issue about the recent update; Before 8.21.0 its was extremely easy convert and compress files within seconds, and now I am no longer able too. File compression also gave you options for the sizes you’d like to shrink it into previously and that option no longer shows… This is extremely unfortunate given that is the main purpose I use this app. Again I love everything else about Documents but I may have to delete it and look for a new app if the file compression feature continues to not work :( ### 5/5 — Absolutely genius *2026-08-24, version 8.21.0* Super effective and functional app, yet so simple. Built-in browser that works as it should. All-in-one place for your documents and files. ### 3/5 — Monthly limits *2026-08-24, version 8.21.0* I was disappointed today when I got a limits message. It seems that the app will give PRO users a very limited number of file services. I have been using Documents for long now but I was surprised this time probably the first time I use its conversion features this month that I have monthly limits and I have reached that limit! ### 5/5 — Best iPhone file manager app *2026-08-24, version 8.21.0* It’s way better than files app ### 5/5 — Muy bien *2026-08-24, version 8.21.0* Muy bueno una chulada ### 5/5 — Documents file manger *2026-08-23, version 8.21.0* One the best before having such app i always had no access to my music especially when i was in my camping trips where you cannot access to internet but this app is the key thanks ### 5/5 — Appreciation *2026-08-23, version 8.21.0* Documents has contributed so much value I can’t quantify for me..thank you ### 5/5 — FIVE STAR *2026-08-23, version 8.21.0* THIS MAP IS MANDATORY ### 5/5 — Files *2026-08-23, version 8.21.0* I been using the Documents for a wile now its the best fast easy to understand i love it ### 5/5 — Excellent App! Enjoying it to the full. THANK YOU! *2026-08-21, version 8.21.0* I love the PDF EXPERT APP and Documents App belongs to the same company. The PDF Expert App is on a yearly subscription & the other also is basically the same and provides the same features & slightly different and I also use the FREE VERSION of the Documents App. Both Apps are fantastic and decided to keep the other on a yearly subscription on permanently until I decide to cancel. ### 2/5 — Markup *2026-08-21, version 8.21.0* Tool (markup) is not available in the last update This tool is very important when we used photo in this program Please set this tool (make up) as a main tool ### 2/5 — Why do I always have to Restore purchases? *2026-08-21, version 8.21.0* Constantly prompting me to upgrade, even though I already have the pro version. Why can’t I remember that I purchased the product? The name sucks because Documents is used in so many other places in the operating system ### 3/5 — Remove the Suggestions from tools tab *2026-08-20, version 8.20.8* There's no way to remove the suggestions on top of the Tools tab. I don't want to see recommendations...allow tab customization. ## Most critical reviews (10 lowest-rated) ### 1/5 — I am trying to get to my damn receipts. I don’t wanna see your new product! I do not want to try … *2026-08-25, version 8.21.0* I am trying to get to my damn receipts. I don’t wanna see your new product! I do not want to try your new products! Let me use the app. ### 1/5 — Not sure what it does *2026-08-25, version 8.21.0* It doesn't really help upload and download documents ### 1/5 — Obtrusive *2026-08-25, version 8.21.0* Not an app you want on your iPhone. It sets itself as the default app . Very intrusive. ### 1/5 — Always a go-to, but overdone, confusing garbage now *2026-08-24, version 8.21.0* This has been a very regular and nice tool to have, for a very long time… I could always count on being able to open it and do what O went there to do. BUT, using it lately I can’t tell what features are in it and which are gonna try to hook me for a subscription. This nonsensical confusion is gonna make me delete the app altogether. You had a good thing and you added so much to it I can’t even figure it out anymore and it seems you’ve embraced dark patterns for monetization. What a shame. ### 1/5 — All features are becoming paid *2026-08-24, version 8.21.0* I have owned documents from day 1 when it launched and readdledocs before that. It was my number 1 app. Apart from being a file manager, I could annotate pdf, re arrange / remove pages and sign pdf’s slowly one by one these features have been taken away and you need to subscribe an exorbitant fee. (Not outright purchase by a recurring fee. Now I feel I can just manage with the inbuilt files app by Apple. This app’s developers have become too greedy. These features are now available for free in a host of other apps. This app is going to my trash can ### 1/5 — Not what I expected *2026-08-23, version 8.21.0* Seems like a cool app but missing the entire definition of FILE MANAGER. Downloaded this at the recommendation of Gemini to get around Apples stupid inability to move more than a handful of files at a time (said this was the solution). Looked great at first because it allowed me to select a bunch of files, but just copied them into its own directory taking up double the space… and wouldn’t let me move them to SSD or anywhere else, only copy. Also wouldn’t allow me to batch select files, after the initial load screen. So tried the free trial and exact same results. So garbage for what I need. ### 1/5 — Shady subscription practice *2026-08-19, version 8.21.0* The app failed at what i needed it to do, i forgot it was on my phone, charged me $50 for an app i will never use. ### 1/5 — Honor *2026-08-14, version 8.20.8* Bought and paid this app n 2011 yet Documents refused to reinstall The app. ### 1/5 — Please give us skip the main tutorial *2026-08-09, version 8.20.7* It’s annoying to see it again again again when I buy a new device ### 1/5 — Give up private information before it even works *2026-08-07, version 8.20.6* So, before the app even opens it needs to know what I’m going to do with it AND MY PROFESSION? Not free, expensive for what it does, and doesn’t respect privacy. ## Most praised reviews (10 highest-rated) ### 5/5 — Best *2026-08-25, version 8.21.0* Top app ### 5/5 — Z *2026-08-25, version 8.21.0* H ### 5/5 — It’s the best *2026-08-25, version 8.21.0* I like used it ### 5/5 — Icon change *2026-08-25, version 8.21.0* The app is so good, but i liked the flourish icon which is not available for me now ### 5/5 — Love it. Using everyday *2026-08-25, version 8.21.0* Great app, use it every day ### 5/5 — Muy buenas *2026-08-25, version 8.21.0* Es celeste ### 5/5 — Love to use it *2026-08-25, version 8.21.0* I’m just feeling luckyto download this application ### 5/5 — good *2026-08-24, version 8.21.0* good ### 5/5 — The Ultimate All-in-One Digital File Hub *2026-08-24, version 8.21.0* Documents by Readdle has easily become an indispensable part of my daily workflow. It is hands-down the best app for organising photos, files, and virtually anything else you want to keep safe and structured. The customisation options are fantastic – you can build deeply nested folders, apply colour coding to catalogue your content, and organise everything exactly how you like. If you want a clean, flexible file manager, this app is an absolute must-have. ### 5/5 — Thanks *2026-08-24, version 8.21.0* Thank you for making some things easier for us. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*