# Documents — user reviews > 1,180 indexed App Store user reviews of Documents by Savy Soda Pty Ltd, rated 4.50/5 from 4,487 ratings. - Source: https://appshunter.io/ios/app/documents/id295798315/reviews - App overview in markdown: https://appshunter.io/ios/app/documents/id295798315.md - Rating breakdown: 5★ 3,522 · 4★ 460 · 3★ 163 · 2★ 65 · 1★ 277 ## What do users think of Documents? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Efficient document management - 🔒 Secure storage of important files - 💡 Convenient for on-the-go access to documents - 👍 Reliable and dependable app - 👍 Great for organizing recipes, notes, and more - 👍 Seamless integration with cloud services **Cons** - 🐛 Occasional crashes or freezes - 🐛 Issues with font/formatting changes - 🐛 Problems opening certain file types - 🔋 High battery consumption - 🐛 Inconsistent behavior after updates **Commonly reported bugs** - Inability to open or edit certain documents - Unexpected loss of data or documents - Compatibility issues with newer iOS versions **Most requested features** - Auto-save feature - Improved file transfer and syncing capabilities - Better organization and search tools - Enhanced editing and formatting options - Support for more file types and cloud services ## Newest reviews (14 of 1,180) ### 4/5 — Documentos *2026-01-25, version 18.0* Office Suite ### 5/5 — Nice product *2025-08-04, version 18.0* Excellent product, the support services are great too, I would recommend this product. ### 5/5 — A Staple *2025-05-29, version 18.0* I’ve had this on my phone for over 10 years. Always dependable. Simple to use. ### 3/5 — Dr. M. Rahman *2025-05-04, version 18.0* Dear Developer, the app is useful. However it crashes frequently on iPad 10 th gen, particularly while choosing colour in the paint. Hope you will rectify this soon. ### 5/5 — iPad documents app *2025-04-01, version 18.0* Easy to use and arrange how you would like. Can change titles. Good choices of layouts. ### 5/5 — No more stacks Post-It’s or cheat sheets *2025-03-20, version 18.0* I’m a physician, and beginning in Residency l’d carry around a collection of hand-written notes with critical information I needed to keep on hand. Then invested some time to type it all up into Word files. Began using Documents for more than 20 years to organize the files into folders (such as heat, lung, kidney) which at first I uploaded to a PDA and keep in my pocket. This evolved into having the Documents app on my mobile device. Now I have several hundred files with up-to-date information to share with my colleges and patients. Documents has played a significant role in my medical career of over 30 years! ### 5/5 — Mr *2025-03-19, version 18.0* Makes life easier ### 5/5 — I LOVE "DOCUMENTS" *2025-02-25, version 18.0* I have all my recipes in DOCUMENTS and when children, friends and neighbors want a recipe it is so easy to send. They are also easy to find. I have about 10 file folders for different things, ie: meats, deserts, vegetables and so on. Also use for other files, health, and so on. Love the ease of using a picture on my iPad on a document and then adding the recipe, pattern for knotting, crocheting, crafts and so on. Still love it 2 years later have 8 Gigs in files and sub files :-) ### 3/5 — Problem opening a locked file *2025-02-16, version 18.0* Is there some help out there on how to get it to open a locked file as it keeps blowing right out and going back to the front page? ### 5/5 — Great apps. *2025-02-12, version 18.0* It is a wonderful apps .help you to organize your work and email when needed. I like it . ### 4/5 — Classement *2025-02-11, version 18.0* Pourquoi n’est-ce pas possible de choisir un dossier au moment de l’enregistrement d’un document? ### 5/5 — It's Great!!!!! *2025-02-11, version 18.0* This is really, really a good Document program. Thank You so much. ### 5/5 — The Best *2025-02-10, version 18.0* I’ve been using Documents for years now, it is my filling cabinet for all my important E papers, it is the one major reason I back up my iPad. There is nothing better out there so stop looking and start filling, and of course you can us it to write documents as well if you going to write a paper or a book or something. ### 3/5 — More errors *2025-02-10, version 18.0* Not found on server, constantly, and if this is to be a file manager, it will need complete integration with the native Apple files and linked ## Most critical reviews (10 lowest-rated) ### 1/5 — Unable to open downloaded files *2026-04-09, version 18.0* First time using …nothing but frustration..constant error messages ### 1/5 — A miserable disappointment if you’re coming from the free version *2026-01-25, version 18.0* So I used the free version for a little while, it was as I transferred documents from an legacy app and was able to hunt docs down in FILES app and open them in Documents to see what they were. So that was tedious with ads every time I came back to free Documents, so I pressed the UPGRADE button. So I thought I would get an upgrade, I could continue to use the app but with no ads. Wrong. Instead another app entirely and 5 ways to transfer your files if you have dropbox or a PC. I have both free and paid Documents on my ipad and it seems there’s no way to transfer the files across. I’ve used wifi as recommended, opened the browser in the new one but there’s no way to copy the files and paste them, just a button that says download and loads pretty much the html file showing what files it could see. Very disappointing. I had to delete the paid app just to get back my looking at FILES app files to work. I’ve seen other people complain about the very poor loyalty to people who actually came from the free version. I’ll try to find something else. Can I have my money back please ? It does not do what it says on the tin. 0 stars. ### 1/5 — App review *2025-09-06, version 18.0* Worst app…giving error while installation. Money wasted ### 1/5 — Lỗi, xin hãy khắc phục *2025-07-26, version 18.0* Lỗi không mở được file iclouds. ### 1/5 — Always a struggle to upload in IPhone or to view files.i must forever to Google *2025-05-02, version 18.0* The above mentioned ### 1/5 — App is absurd *2025-02-11, version 18.0* Sorry I got it. Each time I enter data in one box, I have to save it, go out and come back in to do the next one. Waste of time. ### 1/5 — Ads and infinite loop *2024-12-31, version 17.2* Every time I open a file it has a full screen ad. I tried to share something to a Dropbox account and it wanted access- I clicked cancel- the window kept prompting me to open Dropbox- it would not cancel- I even tried to shut down the phone but couldn’t because of the pop up window. I finally clicked open and then denied access- again it kept prompting for access- I was able to restart my phone- what the…. ### 1/5 — Unhelpful documents *2024-11-03, version 17.2* I open a new file and am unable to add a tool bar or navigation facility to the screen All attempts to use the help facility have failed to resolve the problem ### 1/5 — Review I am unable to start *2024-09-13, version 17.2* I must be the dumbest of all operators. I just seem to start this. Program. ### 1/5 — Waste of money *2024-07-15, version 17.2* This app will not open text documents downloaded from Dropbox to my iPad. Total waste of money. ## Most praised reviews (10 highest-rated) ### 5/5 — Easy to used *2026-09-01, version 18.0* This document I Can't miss it. ### 5/5 — Does the job *2025-12-31, version 18.0* A simple app for viewing files but it works just fine for me, I’ll purchase to avoid ads. ### 5/5 — Love this *2025-12-22, version 18.0* Just what I need ### 5/5 — für kurze texte zum Ablegen *2025-11-24, version 18.0* einfach und unkompliziert. ich nutze den Editor sehr gerne. ### 5/5 — Just like other costly word processing apps *2025-11-22, version 18.0* This app is a value at less then $5 and meets my needs for short, simple text documents on my iPad. It’s good for long letters, Christmas letters and book reports. ### 5/5 — Document *2025-10-23, version 18.0* Very useful app for me👍👍👍👍👍👍👍👍 ### 5/5 — It works *2025-09-14, version 18.0* It works on my 13 year old iPad,for which I am greatly thankful ❣️👵🏻🫶🏻 ### 5/5 — Abc *2025-09-11, version 18.0* Abc ### 5/5 — Perfect *2025-08-24, version 18.0* I really like it I wish to continue it I am satisfied with it ### 5/5 — Lo uso mucho *2025-08-10, version 18.0* Me gusta que sea compatible con casi todos las apps --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*