# Dog Camera by Tomofun — user reviews > 26 indexed App Store user reviews of Dog Camera by Tomofun by Tomofun Co., Ltd, rated 1.50/5 from 58 ratings. - Source: https://appshunter.io/ios/app/dog-camera-by-tomofun/id1515693067/reviews - App overview in markdown: https://appshunter.io/ios/app/dog-camera-by-tomofun/id1515693067.md - Rating breakdown: 5★ 4 · 4★ 3 · 3★ 1 · 2★ 1 · 1★ 49 ## Newest reviews (14 of 26) ### 1/5 — Terrible! *2020-09-13, version 5.27.0* I was among the original supporters of Furbo through Indiegogo & have highly recommended to others that have purchased it. It’s been great for checking in on our fur babies whenever we’re away from home. I appreciated their efforts to improve the quality of the app over the years & at their request participated in surveys to provide input in that regard. I’m very disappointed & extremely unhappy that with the latest app update Furbo blocked me & all of its early supporters from continuing to use their app. We’ve been relegated to this crappy one that’s difficult to sign onto, has connection issues & poor picture quality. What an awful way to treat loyal supportive customers!! ### 1/5 — No connection! *2020-09-12, version 5.27.0* My Furbo will not connect on this new software! We depend on this. Please FIX IT! ### 1/5 — Furbo sold out it’s original customers *2020-09-04, version 5.26.0* With this terrible replacement app, Furbo & Tomtom have shown their utter disrespect for their original customers who made the product a success. Why on earth did they feel the need to break something that worked fine? When Apple screwed their older iPhone users, customers sued. Seems like a class action suit could be in order? ### 1/5 — Camera *2020-09-03, version 5.26.0* Absolutely horrible. Does not connect. Maybe throws a treat and locks up ### 1/5 — Absolutely awful *2020-09-01, version 5.26.0* If their goal was to take something that worked for years w/out issues and make it a piece of crap, well then they nailed it. You would think 20+ 1 star reviews would tell them that they did an awful job with this and they would be fixing it. Now I can’t get to my Furbo camera after 4 years of never having any issues. ### 1/5 — Thrown out like trash *2020-08-28, version 5.26.0* Yes, it finally happened. The dreaded update that kicked me out of my Furbo. The one I bought almost immediately upon its release. I’ve read about it over the years in Amazon reviews and in the Furbo Facebook group. I dread every update, wondering when it was going to happen to me. Today was the day, folks! And on my birthday. Looooove 2020. As expected, Furbo customer service was CRAP. I initially recommended the Furbo to everyone and many of my friends and colleagues bought one on my recommendation. And now because I’m not willing to pay a monthly fee, thrown out as yesterday’s trash. Shame on you, Furbo. Shame. ### 1/5 — Original users thrown out like trash *2020-08-26, version 5.24.0* I agree with all the other reviews. I’ve had multiple people purchase a furbo throughout the years. Now I can’t access the app, and instead get re-routed to this app which 1)seems like a scam with the sketchy name... not having ANYTHING to do with Furbo and 2) I swear makes the quality of my camera looks worse. Very disappointed in you Furbo... ### 1/5 — Terrible *2020-08-25, version 5.24.0* I never had a big issue in 4 years until they changed the app assuming for older devises without letting customers know. ### 1/5 — Does not connect to camera *2020-08-24, version 5.24.0* Absolute garbage, and typical of a company that won’t support their legacy products. I will NEVER buy anything from Furbo again ### 1/5 — Doesn’t work *2020-08-22, version 5.24.0* Apparently Furbo migrated all their original supporters to this camera that won't even connect. I've endorsed this product to everyone I know - including our vet. Why did you switch platforms?? Are your new customers on a different app? This app doesn't even work! ### 1/5 — I agree with the first review *2020-08-22, version 5.24.0* No notice of update to new app. Not cool ### 1/5 — New app? *2020-08-22, version 5.24.0* Not exactly sure why we needed a new app nor were we notified of the change. ### 1/5 — Disloyal *2020-08-22, version 5.24.0* Incredibly disloyal to your original supporters. You should be ashamed. ### 1/5 — New App????? *2020-08-20, version 5.24.0* Not sure why you felt the need to segregate your original supporters on a new app or to not even let them know you were intending to do this... but ok. Thanks! :-) ## Most critical reviews (10 lowest-rated) ### 1/5 — Junk *2023-07-11* This machine will eventually stop working, and there was no customer service to help you! Don’t waste your money!!!! ### 1/5 — Apple Watch App is broken *2022-10-21, version 5.29.0* **I’ll change this review to 5 stars once this is fixed** I love the camera and app, but the Apple Watch app isn’t working on the Apple Watch Ultra. ### 1/5 — Agree, awful new app *2020-11-28, version 5.29.0* Was a indigogo supporter, and now it doesn’t work..... ### 1/5 — Worried about my pet *2020-11-16, version 5.29.0* Have been working from home and haven’t needed to use my Furbo. Of course, today, the day that I went back to work, the app is not working. It was able to connect while I was at home next to it but now no connection. My pet is disabled and I am beyond worried that I cannot check on her. Had I known I needed this new, terrible app, I would have ordered a different brand camera before today. ### 1/5 — Awful! *2020-11-15, version 5.29.0* As many have stated, this “upgrade” does not even work, rendering our Furbo completely un functional! ### 1/5 — Trouble with receiving app *2020-10-02, version 5.27.0* Having trouble signing on Furbo app just to get it in my phone question why? Once had it in my phone moved you into a different room plugged it in and I can’t get the app to come back into my phone how do I download your app? I have an iPhone ### 1/5 — Garbage *2020-10-01, version 5.27.0* Won’t connect. Thank you for giving me a $200 paperweight. No issues until this app. ### 1/5 — Fails constantly *2020-09-29, version 5.27.0* Buy anything other than this garbage product ### 1/5 — Crashes non stop *2020-09-25, version 5.27.0* Worst app. Freezes often. Unusable. ### 1/5 — Terrible *2020-09-24, version 5.27.0* This app will not connect. As others have said- the original Furbo supporters have been thrown aside like trash. Time to buy a new camera- I can guarantee it won’t be Furbo. I will never buy, nor recommend it again. ## Most praised reviews (2 highest-rated) ### 5/5 — Haven’t had any issues so far *2020-09-11, version 5.27.0* Just recently migrated to the new app and it took a sec to connect but haven’t had any problems with it yet. Images might be a little clearer even. Definitely will keep an eye out for issues since there seems to be a lot of negative reviews. ### 2/5 — WHY THE CHANGE WITHOUT NOTICE? *2020-08-23, version 5.24.0* I’ve had the original Furbo system since it first came out YEARS ago on IndieGoGo. The app worked GREAT, never a single issue after a snapshot problem in the first month or so. I was hoping this change would make it possible to link up with Google Nest or have something beneficial. Now it’s real slow and laggy if I can log in at all. The 2nd star is for the product itself. I’m really hoping this gets updated very soon. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*