# Dog Express : Merge and Puzzle — user reviews > 149 indexed App Store user reviews of Dog Express by Stephen Mccranie, rated 4.50/5 from 202 ratings. - Source: https://appshunter.io/ios/app/dog-express-merge-and-puzzle/id6743526324/reviews - App overview in markdown: https://appshunter.io/ios/app/dog-express-merge-and-puzzle/id6743526324.md - Rating breakdown: 5★ 170 · 4★ 2 · 3★ 4 · 2★ 6 · 1★ 20 ## What do users think of Dog Express? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Powerful and durable - 💡 Consistent and good-looking visuals - 👍 Convenient and well-received - 👍 Simple and intuitive interface **Cons** - 🐛 Progression issues and lack of level tracking - 🔋 Too many ads that disrupt gameplay **Commonly reported bugs** - Gameplay issues with dogs jumping back after watching ads - Compatibility problems with older devices **Most requested features** - Better progression tracking and level information - Reduced ad frequency for smoother gameplay ## Newest reviews (17 of 149) ### 4/5 — Dog Express:Merge and Puzzle *2026-02-16, version 1.9* This is a good game. It’s fun & challenging. It’s also a great time waster. Like if you’re at the doctor or a hospital waiting room, good game to play while waiting. You’ll definitely need WiFi to play. Don’t know if you can actually get the money you make/earn as I haven’t been able to cash out yet. You’re able to cash out at level 15(which I haven’t gotten to yet). I’ll try to update when/if I’m able to cash out. ### 3/5 — Unsure: fun but haven’t been able to cash out *2026-01-31, version 1.9* Is fun to play but have been playing for 10 months… Cashout for the visa one time this is $0.05 I also hit 15 dog but now that I have ads don’t work and it still says I need to pass 15… not sure I’ll get an actual pay out ### 4/5 — Probably another scam *2025-09-11, version 1.9* Hi, I’m making this so people can see it. I just got to level 15! And guess what. I can’t cash out! For all those countless hours on the game. Don’t waste your time. It’s not worth it ### 3/5 — Cute game too many adds *2025-09-04, version 1.9* So this game is really adorable and cute. I like the fact that you’re basically playing match. The problem is is there’s too many ads as soon as I open the app immediately there’s an ad that pops up. Didn’t even get to start playing the game yet and he keeps trying to push off a special offer Visa card. I don’t want that I would really like it to just send directly to my PayPal but I can’t get that until I clear level 15 and I’ve already made about $500 in the last two minutes playing this game. And I cannot withdraw it because I have to go to level 15 and I can’t do that with all the ads like I said game but if you’re expecting to get any money from it, you might as well forget it. ### 3/5 — Waste of time *2025-08-03, version 1.9* I’ve been playing this for some time. The frozen screen that happened all the time had finally been fixed. Anyway, I’m on level 8 with almost 3,000 in winnings but can’t even try to collect until level 15. Reality is, I’m never going to paid that amount of money.powered by unity varies…some games have a lot of ads and pay very little. Others you have to reach a certain level or $ amount, don’t bother playing those because you will never pass the level needed or the amount required is outrageous. ### 1/5 — Freezes *2025-07-19, version 1.7* Game keeps freezing and I would have to get out and go back in only to have it freeze again ### 1/5 — SCAM ALERT!!! *2025-07-16, version 1.7* This game takes forever to get to the payout level which always means scam! Level 15!? You always merge low level dogs no matter what level you reach unless you use the gold crates. If you have to pay to eventually unlock the payout then you’re being scammed. If you have gotten too close to $8k before getting a level 15 dog you get locked out of the game. I am and I was being realistic in thinking most people are only getting 3% of their totals cause most of the announcements of people’s payouts are in the hundreds not thousands. If you find your game not loading and stuck at 79% they locked you out. I wasted hours maybe even a total of 24 hours on this game just to be locked out. Back to testing other payout games to see if they are legit I know I found a few non gambling ones that live up to their word even if the payout is just $1. I made $5 in one payout game after 3 hrs at least $13 total and it’s just non competitive bingo with ads. I might make a review video in the future or something to help people out. I am organizing each game based of easy payouts, good payouts, both, variety of games and payout, etc. ### 2/5 — Disappointed *2025-07-15, version 1.7* I played this before and got to level 11, then it won’t open. So will not be playing again. It now only loads to 79%, so unable to carry on game. ### 2/5 — Keeps freezing *2025-07-14, version 1.7* I want to like the game but after one ad the game keeps freezing up. Fix that so that I can really enjoy the game and give a better review ### 3/5 — Won’t Load *2025-07-07, version 1.7* I merged my level 15 dogs today and promptly got kicked out. Now I can’t get back in. Extremely disappointing since I spent A LONG time getting to that level. ### 1/5 — Scam *2025-07-05, version 1.7* Can’t even beat lvl 2 like it’s impossible. WARNING THEY ARE SCAMMERS! ### 1/5 — Lying App *2025-07-04, version 1.7* Lying App no payouts want you to watch ads and spend money no payouts it’s a big Fat Lie and a scam ### 1/5 — 出金ができない！！ *2025-07-04, version 1.7* 広告では札束が映ってたし、稼げると言っていたのに。犬をひたすら並べ続けて数時間。お金はもらえるが、出金ができない！バグ？それとも、ま、まさかハメられたのか！？ ### 2/5 — Has anyone actually been paid? *2025-07-02, version 1.6* Been playing in the game for a few days now. I’ve accumulated over $1400 that apparently I will be getting “paid“ when I finish the game. Reading the reviews, nobody ever mentions whether or not they’ve actually been paid by this game. I highly, highly doubt that I will ever see a dime. Has anybody ever actually been paid for finishing this game? ### 1/5 — Buggy, expensive, and possibly a scam? *2025-06-30, version 1.6* Alright I don’t usually leave reviews, and I’ll come back and edit should things change. I’ll start with the bad and then go to the good. The bad: the bonuses are very expensive for the value. The game is full of glitches, including that I spent $5 to buy more golden cages, but it gave me a bunch of shuffles instead. I emailed them about it and hope to hear back and have it fixed. Other glitches include the game freezing up after watching ads for bonuses and others I’m forgetting right now. I get that this game was recently released and there’s growing pains, but there hasn’t been a bug fix update in weeks. I paid to remove mandatory ads. Great. But every merge or every couple of merges, I get popups with optional bonus cash. Look, I get that this game depends on ads and user purchases to make their money, and I have no problem with that. It’s just the sheer quantity of popups, including the flip card popup bonus that you can’t escape, same with the spin bonus that takes forever, it’s SO ANNOYING. I could see every 5 merges? Every 10? But it’s constant. Even for escapable bonus cash pop-ups, they make you pause before saying “no thank you.” The game feels like a scam. Yes, it’s my fault for spending money on it. But I don’t think they’re going to pay me over $35,000 (so far) for watching some ads and spending around $15. Plus, their contact email is a suspicious gmail and not even their website domain. This is a red flag. Another red flag is that there’s no terms and conditions on the site or in-app. That would help answer my questions if I can truly cash out the full amount earned once I hit level 15. Many scam games will at least tell you you need to watch 500 ads or whatever to cash out $2, but this game does not. I worry I’ll hit level 15 and then be told to jump through hoops or I’ll never get a pay-out, or the jumping through hoops never leads to anything. All of that is speculation until I learn otherwise. I’d happily spend another $50 to speed up the process if I had faith I’ll be paid over $35,000 that I’ve built up so far. One more red flag: they’re not replying to anybody’s reviews, good or bad. I worry that the good reviews here fake, especially since someone called the characters “sexy”???? The good: It’s a fun merge game. The characters are cute, though I’d prefer cats or bunnies. I’d even play this game for fun on a free version without a million ads or glitches or bonus cash pop-ups or promise of a payout that’ll never come. EDIT JUNE 30, 2025: there’s a bug where I bought golden cages, but they converted all to shuffles instead. I attempted to reach out via their gmail, but their gmail is fake and it bounced back. I applied to Apple for a refund, as this game is clearly a scam. Will update. Developers: you owe us some replies especially with all these clearly fake reviews. I gave you a chance to fix the bug and give me the golden cages, but you can’t be contacted. ### 1/5 — Arnaque *2025-06-30, version 1.6* On ne gagne rien c’est une arnaque ### 1/5 — Won’t advance *2025-06-26, version 1.6* This game will not go past level 1. It freezes up every time I try. Disappointing ## Most critical reviews (10 lowest-rated) ### 1/5 — Scam! *2026-03-01, version 1.9* SCAM!This game let me finally merge the three # 15 dogs and as soon as I did the game shut down and won’t open now I spent 7 months playing this game ### 1/5 — Freeze *2025-12-12, version 1.9* I been playing this game and when I got to 15 then 16 it froze and it won’t load up anymore I think this game is a scam ### 1/5 — Grosse arnaque !!!!! *2025-11-08, version 1.9* Cela fait presque un ans que je me tape leurs pubs pour arriver aux niveaux demandés 15 et j’ai juste eu droit à un mot Félicitations, cela me fait une belle jambe 0 étoiles c’est tout ce que vous méritez je ne sais même plus charger le jeu qui ce stoppe à 79 pour-cent et je ne sais rien réclamer de l’argent gagné, grosse perte de temps et de déception je n’en parle même pas, je ne comprends pas comment ont autorise toutes ces arnaques, je me doute que mon commentaire ne sera pas publié ou sera effacé mais je voulais quand même le signaler, je vais de suite déposer plainte dans toutes les instances possibles, je ne vous salue pas ### 1/5 — No money 💸 ❌ *2025-09-29, version 1.9* No money 💸 ❌ ### 1/5 — Fake *2025-09-22, version 1.9* Sobald man die Bedingungen erfüllt hat, lässt sich das Spiel nicht mehr laden … ### 1/5 — Yea right *2025-09-05, version 1.9* This game is nothing like the ad and freezes up a lot and didn’t I hear there was supposed to be $100 for just downloading and opening it. Yeah I know that didn’t happen either tons of commercials but good luck. ### 1/5 — Fun game *2025-08-17* It’s a fun game to play. Only problem is in order to get the special dogs. You have to watch ads and it takes forever to get to the dog you need to cash out with. It’s not like you can cash out anytime you want to take me a week just to get halfway to where I needed to be. I gave up and deleted the game. Of course I probably made hundreds of dollars for them. ### 1/5 — Scam *2025-07-25, version 1.8* I have played this game for a month and was up to $12k. I logged in today and the amount is $1.2k. I’m still only at level 10. ### 1/5 — Won’t Load *2025-07-24, version 1.7* I merged my level 15 dogs today and promptly got kicked out. Now I can’t get back in. Extremely disappointing since I spent A LONG time getting to that level. There’s no way to contact support. Starting to feel like a scam. ### 1/5 — Oszustwo OSZUSCI I ZŁODZIEJE *2025-07-20, version 1.7* Nie wyplacaja nie polecam ## Most praised reviews (10 highest-rated) ### 5/5 — Dog gone *2025-07-18, version 1.7* I don’t know if this is a scam or not the game keeps freezing up and I have to shutdown and restart the game meanwhile if the game is legit I’ve lost time and possible rewards because I have to restart ### 5/5 — Shuffling the dogs my game freezes up. *2025-07-06, version 1.7* Please fix the game so it does not freeze when shuffling. I have spent money on this game. Dont screw me over. Help!!! ### 5/5 — Is there a way to win *2025-06-26* I have been playing the game for two days in a row. I am at level 10. Do I ever get to 15 and will there be any money. The game is fun but please don’t make this a fake game. ### 5/5 — good *2025-05-24, version 1.4* Great game! The new changes make this game very fun. ### 5/5 — This app is good *2025-05-24, version 1.4* Great I have been playing it ### 5/5 — To praise *2025-05-24, version 1.4* Had a lot of fun playing it and it brought me a lot of fun and I sincerely thank you ### 5/5 — You can also *2025-05-24, version 1.4* Ladies love this app!! Very fun!! ### 5/5 — In order to better *2025-05-24, version 1.4* Great game I love playing. ### 5/5 — Good, powerful function, good this function is strong!!! *2025-05-24, version 1.4* Rate my game I love playing this game. ### 5/5 — Can the *2025-05-24, version 1.4* Awesome This game is fun and a little challenging. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*