# DOGNESS — user reviews

> 315 indexed App Store user reviews of DOGNESS by Dogness Group LLC, rated 2.99/5 from 223 ratings.

- Source: https://appshunter.io/ios/app/dogness/id1423516347/reviews
- App overview in markdown: https://appshunter.io/ios/app/dogness/id1423516347.md
- Rating breakdown: 5★ 93 · 4★ 11 · 3★ 7 · 2★ 21 · 1★ 90

## What do users think of DOGNESS?

Overall sentiment: negative

**Pros**

- 🚀 Convenient remote feeding
- 🔒 Secure app connection
- 👍 Easy to use
- 👍 Detailed feeding data
- 👍 Helpful reminders
- 👍 Smooth camera feed
- 👍 Customizable settings

**Cons**

- 🐛 Connectivity issues
- 🐛 Unreliable app performance
- 🐛 Frequent app crashes
- 🐛 Buggy updates
- 🐛 Poor customer support
- 🔋 Drains device battery
- 💰 Expensive subscription fees

**Commonly reported bugs**

- App logging users out randomly
- Feeding schedule resetting unexpectedly
- Camera feed freezing or not working
- Inability to reconnect device after network changes

**Most requested features**

- Ability to change time zone
- Customizable notification settings
- Siri/Alexa integration
- Improved camera positioning
- More granular feeding controls

## Newest reviews (10 of 315)

### 5/5 — Very good

*2026-05-21, version 3.3.1*

Exquisite workmanship, comprehensive functionality, and user-friendly operation of the app.

### 5/5 — Essential cell phones

*2026-05-18, version 3.3.1*

The tracker is very lightweight and waterproof, and there is no need to deliberately remove it when traveling in rainy days. It is very good.

### 1/5 — Application très instable

*2026-03-29, version 3.3.0*

Bugs frequents sur l’application. Dernier en date : je suis déconnecté de l’application après une MAJ, impossible de me reconnecter car l’application rame et indique « the system is busy, try again later”. 
Du coup ça n’inspire pas du tout confiance, surtout si c’était arrivé lorsqu’on est en vacances par exemple.

### 1/5 — The app is not working

*2026-03-29, version 3.3.0*

I just got the feeder and I cannot login. I tried everything but doesn’t work

### 1/5 — Impossibile fare login

*2026-03-16, version 3.2.9*

Dopo l’aggiornamento di oggi non è più possibile entrare nell’app.

### 1/5 — Update broke app!!!!

*2026-03-16, version 3.2.9*

Please fix it - I updated my app today and can no longer log in. It keeps spinning and freezes and I cannot access or program my feeder anymore

### 1/5 — Trash update

*2026-03-16, version 3.2.9*

not able to login on the latest version for my 17 pro

### 1/5 — Malísima

*2026-02-07, version 3.2.8*

Es una decepción la fuente de agua. Imposible de sincronizar con la aplicación y después de un tiempo corto empieza a fallar y deja de funcionar. No se puede hacer diagnóstico ni saber la falla.

### 5/5 — Amazing app

*2026-02-06, version 3.2.8*

The app works perfectly; I highly recommend it.

### 5/5 — Perfetta

*2026-01-31, version 3.2.8*

App perfetta molto utile per chi possiede un animale domestico

## Most critical reviews (10 lowest-rated)

### 1/5 — Given up and bought a PETKIT

*2026-07-29, version 3.3.1*

How bad is the app?  Well the feeder hasn’t been plugged in for 3 days yet I keep getting push notifications saying my cat has been fed 5 times a day.  

After 4 years of pain I’m giving up and buying a PETKIT feeder.

### 1/5 — Can’t connect

*2026-07-11, version 3.3.1*

Gets to 99% every time and then says timeout issue and fails to connect. I should have known it wouldn’t work as when I opened it, I could tell it had been used and returned and the store boxed it up as if it were new.

### 1/5 — Terrible software

*2026-06-06, version 3.3.1*

Connecting the device to the wifi and to my phone is always very difficult. Any kind of power interruption and I have to unbind the device and rebind again. Would not recommend this product.

### 1/5 — Yikes - no customer service

*2026-05-29, version 3.3.1*

This won’t connect, I’m skilled at these things and it’s not connecting. There’s no customer service - phone number provided is not in service. This app is not written in proper English.

### 1/5 — Code for register in the app

*2026-05-20, version 3.3.1*

I tried a lot of times to register but I can’t do it. I didn’t receive any code in my phone.

### 1/5 — App needs updating

*2026-05-13, version 3.3.1*

Been using it for over 2 years and lately it barely works. The clock time in the app doesn’t match my real time. It’s showing 12 hours ahead. Half the app is in mandarin. The scheduling feeding won’t work when I’m on vacation as well as the app. Fix the issues soon or else I’m finding a new feeder.

### 1/5 — App

*2026-05-12, version 3.3.1*

The app is hopeless in my country will not recognise me or let me complete the registration

### 1/5 — Can’t create an account

*2026-05-06, version 3.3.1*

It won’t let me create a password — I keep getting an error even though requirements are met. I can’t proceed with the product!

### 1/5 — Just when you thought it couldn’t get worse

*2026-04-21, version 3.3.0*

Not content with endless changes that require you to set up all the schedules again and a constantly changing UI with poor workflow.  They have now broken alerting so it happens at random times.  Often 6-12 hours after the feeding event.  

Nice one Dogness.  I’m off to buy a PETKIT feeder.

### 1/5 — 有疑問要處理

*2026-03-30, version 3.3.0*

產品明明設計很好、但每次軟體更新都會出問題，無法看到畫面或無法登入？是軟體工程師的問題嗎？有問題就要解決啊！不能看到畫面要找誰來處理啊！更新內容ㄧ堆不懂的英文怎麼看得懂啊！只能一星評價了！中文軟體工程師應該看不懂吧！不然早就知道消費者的問題了

## Most praised reviews (10 highest-rated)

### 5/5 — Is strong enough

*2026-06-14, version 3.3.1*

The grain discharge process is very smooth, and the connection is also very stable, without dropping wires.

### 5/5 — Simple and clear

*2026-06-14, version 3.3.1*

The feeder can be stored and freeze-dried, allowing for easy food delivery without getting stuck or clogged.

### 5/5 — Good drops

*2026-06-09, version 3.3.1*

The feeder provides precise food delivery, without getting stuck or clogged, making it very reassuring to use.

### 5/5 — For a lazy person

*2026-06-08, version 3.3.1*

It supports remote feeding on mobile phones, and the app can view the dog's food status, clearly grasping various data.

### 5/5 — praise

*2026-06-07, version 3.3.1*

The grain output is smooth, without jamming or blockage.

### 5/5 — Really strong feeling

*2026-06-05, version 3.3.1*

The Water fountain is easy to clean, and cats like it very much.

### 5/5 — It feels good

*2026-05-27, version 3.3.1*

Large space, light weight, and easy to carry when traveling.

### 5/5 — To use

*2026-05-25, version 3.3.1*

No food blockage, smooth food delivery, and cats quickly learn to use a feeder to eat food, which is worry free! Convenient!

### 5/5 — For a lazy person

*2026-05-22, version 3.3.1*

The motion trajectory is very clear and can support playback of motion trajectory records.

### 5/5 — praise

*2026-05-22, version 3.3.1*

It is very lightweight and there is no burden to wear on the body, great!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*
