# DogSnap:Dog breed scanner&Care — user reviews > 111 indexed App Store user reviews of DogSnap by HICLUB, INC., rated 4.74/5 from 3,728 ratings. - Source: https://appshunter.io/ios/app/dogsnapdog-breed-scanner-and-care/id1581356682/reviews - App overview in markdown: https://appshunter.io/ios/app/dogsnapdog-breed-scanner-and-care/id1581356682.md - Rating breakdown: 5★ 3,402 · 4★ 76 · 3★ 41 · 2★ 39 · 1★ 170 ## What do users think of DogSnap? Overall sentiment: negative **Pros** - 💡 Helpful for identifying dog breeds - 👍 Interesting app features **Cons** - 🐛 Inaccurate breed identification - 🐛 Scan failure issues - 💰 Subscription model concerns - 🚫 Doesn't work as advertised **Commonly reported bugs** - Inability to recognize basic dog breeds - Inconsistent scan results - Forced 5-star reviews to access features **Most requested features** - Improve accuracy of breed identification - Provide more transparent subscription details - Allow users to manually input breed information ## Newest reviews (20 of 111) ### 4/5 — Mediocre *2026-03-03* Love the schedule part of it, it really helps me keep track of my dog’s walks and medication. On the other hand it rarely thinks my dogs face is a dog face even if I follow the instructions. Overall I would still recommend the app because of the fantastic set of reminders it allows. ### 1/5 — Dog ID doesn’t work *2024-10-24, version 1.11.0* Tried uploading pics of my dog multiple times and at multiple angles. Did not register it. Waste of time, and all the other positive reviews are fake. ### 1/5 — Dog identifier does not work *2024-09-10, version 1.11.0* I’ve tried several photos of my dog, everything within the examples , and nothing works ### 1/5 — “Photo Recogition Failed” *2024-05-23, version 1.11.0* Not sure why this app is rated so high, it won’t scan any picture successfully. I have my doubts about the accuracy of some other apps but atleast they take a stab at it! ### 1/5 — Don’t waste your time *2024-04-22, version 1.11.0* Terrible, taken about 20 photos and it wouldn’t work. Useless. ### 1/5 — This app is awful. I would only write a bad review for something that’s pure trash and this is *2024-04-20, version 1.11.0* It is so bad such a waste of time and energy no matter what pic you upload it says unable . ### 1/5 — Photo recognition failed *2024-04-12, version 1.11.0* Does not scan dog at all. ### 1/5 — Not sure exactly what kind of photo to take *2024-03-22, version 1.11.0* I took 20 full body pictures of my dog and supposedly none of them was good enough. So I gave up and deleted the app ### 1/5 — Horrible *2024-02-28, version 1.11.0* Doesn’t know anything. Every picture was given an unrecognize retake. Every picture!!! ### 1/5 — Scanner does not work *2024-02-01, version 1.11.0* The breed scanner does not work. After 20 pictures I finally gave up. ### 1/5 — Breeding section does not work *2024-01-31, version 1.11.0* Keeps failing to analyze my photo. Tried many different times. This app is just a fluke. ### 1/5 — Zero stars! *2024-01-25, version 1.11.0* Waste of time and pointless app. It doesn’t recognize photos. I’ve tried over two dozen and it doesn’t work. 9.99/ week! Ha! Cancelled immediately. ### 1/5 — Keeps saying scan failed *2024-01-16* No matter what photo I use it says scan failed. I’m using photos that meet their format suggestions. Even tried taking out the background. Also charges $10 a week if you want to keep past the trial ### 1/5 — Didn’t work for me *2024-01-13, version 1.11.0* Snapped a photo but the app kept returning an error—network issues. My network was fine ### 1/5 — Did not work *2024-01-09, version 1.11.0* Paid the money any got zero results and now they want weekly payments. Just a scam ### 1/5 — Rubbish *2023-12-26, version 1.11.0* Useless app. Tried 25,000 different photos and none could be used ### 1/5 — Didn’t work *2023-12-21, version 1.11.0* Dog I’d feature did not work. ### 2/5 — 3 day free trial *2023-12-13, version 1.11.0* It’s not free! As soon as I downloaded the app I was charged $15.89!! Which how this amount even came about or why I was even charged is beyond me. ### 1/5 — Fail… doesn’t work *2023-12-11, version 1.11.0* Money hungry first and software doesn’t recognize like other apps. ### 1/5 — Didn’t work at all *2023-12-01, version 1.11.0* Don’t bother ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst *2026-01-11, version 1.11.0* This app have a problem of trying to take a picture to scan keep saying failed and fail bunch of times so I uninstall it don’t waste your time ### 1/5 — Don’t recommend *2025-08-26, version 1.11.0* Poor tried getting to except picture several times never worked ### 1/5 — Could not id breed *2025-07-19, version 1.11.0* Was unable to obtain a photo that the app could analyze— though the photos were clear and full bodied with distinctive characteristics clearly visible. ### 1/5 — No *2025-06-15, version 1.11.0* They want my credit card ### 1/5 — Useless *2025-04-05, version 1.11.0* Doesn’t work at all and the photo feature refuses to recognise anything. The fact they have a direct debit feature is insane. Fix the app before attempting to charge. I didn’t pay a penny and feel I was ripped off ### 1/5 — Bad UX *2025-02-15, version 1.11.0* Took more than 25 photos of the dog and couldn’t identify it! Unbelievable annoying ### 1/5 — Can’t even recognize a photo *2025-02-03, version 1.11.0* I just wanted to see what type of dog this app said my puppy is. It did not recognize ANY pictures. Even professional looking ones. Fail ### 1/5 — Must be a scam *2025-01-07, version 1.11.0* Terrible service no matter how I make the picture it can’t read or scan this app is worst then any scam app I ever had the misfortune to download and pay for a complete waste of money. ### 1/5 — Photo recognition failed *2024-12-22, version 1.11.0* Every time I try to put in a perfect picture of a dog, it tells me that the photo recognition failed. That isn’t helpful. ### 1/5 — Useless *2024-11-23, version 1.11.0* I tried uploading 6 different full body photos in natural lighting and just keeps saying recognition failed after scanning half the photo. ## Most praised reviews (10 highest-rated) ### 5/5 — App *2023-04-21, version 1.11.0* I love it ### 5/5 — This successfully gave us the breed for our adopted dog *2023-04-20* My gf and I adopted a dog and we couldn’t figure out what it was. We sent off for one of the dna breed tests and it came back with breeds that didn’t make sense. I uploaded a picture to this app and immediately it gave us a clue that it is a Venezuelan Shepard. That is 100% what she is. Couldn’t believe this actually worked! ### 5/5 — this app has good reviews because *2022-10-27, version 1.11.0* this app has good reviews because you have to rate it to gain access to certain functions in the app ### 5/5 — Good *2022-09-08, version 1.11.0* Good app so far! ### 5/5 — I am being forced to write this *2022-08-15, version 1.11.0* I am just want dog breed ### 5/5 — RandomReview *2022-08-06, version 1.11.0* Hello great dog app 🐶 Are you annoyed yet? 🐶I make reviews that annoy people sometimes!🐶 (the end has secret) 🐶you made it!🐶: <•{DYNAMIC•HAM}•> ### 5/5 — rated 5 stars so this comment won’t get lost *2022-04-14* have the app but don’t know if it’s making me pay $9.99 a week to use it. It lets me use everything but don’t want to spend that much on an app. there’s no way of knowing. please get back to me asap. thank you ### 5/5 — Good *2022-04-09, version 1.9.1* I thank all of you ### 5/5 — Interesting App *2022-04-02, version 1.9.1* Using for the first time waiting on results ### 5/5 — Dogsnap *2022-03-28* They told me in order to unlock other atuff i had to rate them 5 stars and guve them this review --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*