# Dojo for Business - payments — user reviews

> 21 indexed App Store user reviews of Dojo for Business by PaymentSense.

- Source: https://appshunter.io/ios/app/dojo-for-business-payments/id1500585319/reviews
- App overview in markdown: https://appshunter.io/ios/app/dojo-for-business-payments/id1500585319.md

## Newest reviews (1 of 21)

### 3/5 — Good app but some major features missing

*2021-07-10*

Good app, I can check everything on the go, but some major features missing.
1. The monthly invoice is not available in the app.
2. No custom range for transaction.
3. Unable to download monthly pdf statements of the card taking.

Otherwise is really good app and instant notification. I hope the will add above features soon.

## Most critical reviews (10 lowest-rated)

### 1/5 — Not letting me log in on app

*2026-07-21*

So frustrating always logs me out and now it doesn’t let me log in so I’ve had to log in via safari web page

**Developer response:** Thank you for flagging this with us. We would very much like to assist with this! Can you please reach out on 0800 044 3550 or email us at support@dojo.tech

### 1/5 — They are like ripoff

*2025-02-17*

Dont waste your money charges too high

**Developer response:** Hey, thank you for raising this with us. We'd love to discuss this in more detail, so please don't hesitate to reach out on 0800 044 3550, or email us at support@dojo.tech.

### 1/5 — Not working

*2024-09-27*

I was trying 20-30 times your App not working always ( something wrong) I don't know why you not fixing your App

**Developer response:** Hi, thank you for raising this with us. If you haven't already, we would recommend reinstalling the app to see if this helps! If you are still experiencing issues after trying this then please give us a call on 0800 044 3550 or email us at support@dojo.tech.

### 1/5 — Dojo

*2024-07-17*

There names come from Dogie 
Exactly it's fet to there 
I was tried to cancel the contract because of highest crazy rate and raising a few times 
And then when i cancelled their contract they charged me extra as they didn't accept cancellation and the charge one month ahead as they asking for notice of cancellation 
Worst experience with them 

Ill advise nobody trying with them anymore 
Just thieve and rob you

**Developer response:** Hi Luzan, thank you for flagging this with us. Please give us a call on 0800 044 3550 or email us at support@dojo.tech if you require further assistance.

### 1/5 — 🥶

*2024-04-13*

Somebody have the same problem like me?is going frozen all the time this app🤬🤬🤬

**Developer response:** Hi Catalin, thank you for reaching out! We would love to see what we can do to help. Please email your contact details to feedback@dojo.tech or give our Customer Service Team a call on 0800 044 3550.

### 1/5 — App shows payments declines and then charges

*2023-07-30*

The app shows payments declined then when you check your dojo account shows accepted and then vice Versa and causes massive confusion.

Regards

**Developer response:** Hi. Thank you for raising this with us! So we can look into this can you please email us @ feedback@dojo.tech with your contact details?

### 1/5 — Fails regularly

*2023-06-17*

App fails on regular basis

**Developer response:** Hi. Sorry to hear that the app isn't working consistently for you! So we can look into this, please can you email feedback@dojo.tech with your contact details?

### 2/5 — Doesn’t work that well

*2024-09-20*

I’ve had a lot of problems with this app not working properly.

**Developer response:** Hi Caroncaz, thank you for raising this with us. We would very much like to assist with this!  Can you please reach out via feedback@dojo.tech with additional details so we can help?

### 2/5 — Won't let me log in

*2024-06-26, version 3.14.0*

Keeps signing out and won't let me log in. Passwords and username are fine. Keeps saying error.

### 2/5 — Good. Needs to be A LOT better

*2024-02-14*

Been using for a year. Whilst it can be ok, it’s slow, especially for transactions tab. I would like deeper integration into the till system (SumUp) so I can see actual sales data like what was on the order. I would like to see actual gratuity per transaction not just as a global ‘lump sum’ amount. I would like ‘compare’ feature so I can see how we are tracking against past day/week/month… similar to the Google Analytics app. Tap to Pay has no ability to remove an old device, and despite asking 4 times, I still have an old phone showing as ‘active’ on there. No integration with Walk-Up system to see at a glance what’s been booked. Also no integration of that functionality and the till system either, still requires manual input. No loyalty scheme for business owners. So overall it’s ‘ok’ …but in a data driven and integrated world, is that enough any more?

**Developer response:** Hi Robsta, thank you for your review, we always appreciate feedback as we are constantly looking to improve our products! We would very much appreciate an opportunity to take additional details and discuss this in more depth. Please reach out via the following email, feedback@dojo.tech, so we can get something arranged!

## Most praised reviews (10 highest-rated)

### 5/5 — Great app

*2024-04-19*

Wow so many features !!

Tap to pay with iPhone is Amazing kit !

Order new card machines etc also amazing wow 

So good

**Developer response:** Hi Ty, thank you so much for your fantastic five-star feedback. We are so happy you are enjoying all the Dojo app has to offer!

### 5/5 — Fantastic App

*2021-05-12*

Very clear information on payments, settlement and PCI compliance is so easy compared to previous provider

### 5/5 — Simply fantastic

*2020-06-09*

Very user friendly.

### 5/5 — Kyriacos Tsikkini

*2020-06-09*

Everything your business needs in one place. What more can you ask for. What a great Company and App... Thank you

### 5/5 — Works wonders

*2020-06-09*

Everything you need in one place, what more could you ask for!

### 5/5 — Great company and lower prices

*2020-06-09*

Great app that allows you to track your payment data. Paymentsense is a really good company. Great customer service and lower prices. What’s not to like.

### 4/5 — Bugs!

*2023-08-08*

Only just started using Dojo payment machine and first time using the app but have not been able to get far as it keeps crashing. Was trying to use the tap to pay function but never got round to it before it crashed again. Seems like a very useful app but major bugs need sorting. Also heats the phone up a lot when using (before crashing!)

**Developer response:** Hi, thank you for your review! We would love to see what we can do to assist! Please email your contact details to feedback@dojo.tech so we can reach out.  

Tap to Pay is a brand new feature so we will be sending regular updates, please check the app store and make sure you are running the latest version!

### 3/5 — Custom search isn’t working

*2025-04-06*

The app is usually spot on, however the last week the custom search function doesn’t work correctly. For example if I choose 02/04/2025 - 03/04/2025 to view transactions in that period it automatically changes to 01/04/2024, making it impossible to see transactions from
The Time period that I need to. It will not show me the dates I put it in the date in the ‘from’ box always jumps back to the day before I need to check.

The only work around is to use a desktop pc to check. Making the app currently useless once it goes past midnight as I’m unable to check a custom timeframe.

**Developer response:** Hi Andy, thanks for raising this with us. Our developers are aware of this and are working tirelessly to resolve this as soon as possible.  In the meantime, if you need any additional guidance, please don't hesitate to get in touch on 0800 044 3550.

### 3/5 — Too many bugs

*2024-09-30*

Won’t allow log in. Won’t recognise on biometrics. Pretty disappointing

**Developer response:** Hi, thank you for reaching out. We would recommend reinstalling the app to see if that resolves the issue! If the problems reoccur then please give us a call on 0800 044 3550 or email us at support@dojo.tech so we can investigate further.

### 3/5 — No summary on app

*2024-01-18*

My club have just started using DOJO. Machines are great however not too happy that the app does not have a card summary option just like the card reader. This was a great tool that I. I had it with a previous supplier. However, we are on as 6 month contract start.

**Developer response:** Hi, thank you for your review! We're always looking for ways to improve our products & features - please can you email feedback@dojo.tech for further support!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*