# DOKU e-Wallet

> Secure electronic money service for online/offline payments, bills, and transfers. (iPhone/iPad app by NUSA SATU INTI ARTHA, PT.)

- Source: https://appshunter.io/ios/app/doku-e-wallet/id1169936140 (this page in markdown: same URL + `.md`)
- Developer: [NUSA SATU INTI ARTHA, PT](https://appshunter.io/developer/1139687317)
- Category: Finance, Lifestyle
- Price: Free
- Rating: 4.80/5 from 5 App Store ratings · 53 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 93 MB
- Languages: English
- Released: 2016-12-16
- Data updated: 2026-06-10
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/doku-e-wallet/id1169936140/reviews.md

## What is DOKU e?

DOKU, electronic money service that helps anyone to make payment online and offline anytime and anywhere EASY and SECURE. You can also purchase telco vouchers, pay bills, cashout, transfer to DOKU users and transfer to bank, all within your grasp.
You can use DOKU in leading online stores such as AlfaOnline/Alfacart, AliExpress, Citilink, KAI, pay FirstMedia subscriptions, and many more.

DOKU - SECURE electronic money
• Your personal data will not be exposed, so that you will be protected and safe everytime you do transaction
• Your account is secured with PASSWORD and PIN
• You can see realtime transaction report in realtime and online
DOKU - EASY service
• You can register through mobile apps 
• You still can shop online without having a bank account or credit card
• You can top up on our broad topup network: ATM and internet banking with ATM Bersama, PRIMA, and ALTO network, Alfamart, Alfamidi, Alfa Express, DAN+DAN, and Lawson.
Download, register, and activate your DOKU now. Don’t forget to top up your balance in nearest top up network and enjoy a SECURE and EASY online and offline transaction.
DOKU is supported by customer service available 9AM-9PM 7 days a week.

Tel: 1500 963
Email : care@doku.com
Web: https://help.doku.com/id/support/home

## Key features

- Online and offline payments
- Bill payments
- Money transfers (DOKU and bank)
- Purchase telco vouchers
- Top-up via ATM, internet banking, and retail outlets
- Real-time transaction reports
- Account security with password and PIN

## Recent user reviews (10 of 53)

All indexed reviews: https://appshunter.io/ios/app/doku-e-wallet/id1169936140/reviews.md

### 1/5 — Pelayanan buruk

*2025-12-24, version 3.11.0*

Pengisian saldo sangat sangat lambat, pengaduan ke CS membutuhkan 20 menit untuk reply, sangat buruk tolong diperbaiki

### 3/5 — Susah login

*2025-12-19, version 3.11.0*

Kenapa loginnya susah ya.. sudah dicoba beberapa hari tetap saja tidak berhasil login

### 1/5 — aplikasi gak jelas

*2025-12-18, version 3.11.0*

bantak bug gajelas

### 5/5 — Cepat dan bagus

*2025-12-18, version 3.11.0*

Performa aplikasi lebih cepat dari ewallet lain. Dan fitur mengcover kebutuhan saya

### 1/5 — TOP UP LAMA MASUK

*2025-11-07, version 3.10.4*

Saran aja sih, sekarang udah banyak e-wallet yang cepat, tolong di perbaiki mekanisme top up nya, customer butuh cepat dan praktis serta tidak harus banyak mikir
top up nya lama masuk, harus lapor ke CS dan lain2...itu sangat menyita waktu. Tolong lah kalau mau bersaing dengan yang lain , tolong di perbaiki.

### 1/5 — Aplikasi scammm!!!!

*2025-10-14, version 3.10.4*

Uang refund gak di refund refund ke rekening aku dari tanggal 5 oktober-14 oktober, lapor CS gak ada penyelesaian sama sekali, padahal pihak michele kors sudah menyatakan memberikan bukti bahwa sudah direfuhd ke doku, tapi doku gak refund refund ke rekening saya, kalau samapi 18 oktober masih belum di refund saya akan spek up ke media sosial!!!!

### 1/5 — Verifikasi nya aneh.

*2025-10-10, version 3.10.4*

App nya selalu minta verifikasi. Tapi gak pernah berhasil. Selalu foto kurang jelas. Harus gimana? Pake DSLR? Sudah sejelas itu masih aja kurang jelas. KTP aja susah. KTP lolos, wajah gak lolos.

### 1/5 — Firts Impression

*2025-09-29, version 3.10.4*

Sangat jelek Top Up pertama langsung tidak masuk, ditunda 5-7 hari uang saya baru di refund. Pengusaha jangan download. Taukan kenapa IG dimatikan komen, pasti komen jelek semua

### 1/5 — Cool

*2025-09-18, version 3.10.4*

Kenapa verfikasi kedua harus lewat WA buksn SMS?

### 4/5 — Yayay

*2025-08-25, version 3.10.4*

Yaua

## Frequently asked questions about DOKU e

### What is DOKU e-Wallet?

DOKU e-Wallet is an electronic money service designed to facilitate easy and secure online and offline payments. It allows users to pay bills, make money transfers to other DOKU users and banks, and purchase telco vouchers, all from their mobile device.

### How can I top up my DOKU e-Wallet balance?

You can top up your DOKU e-Wallet balance through a broad network of top-up points. This includes ATMs and internet banking via the ATM Bersama, PRIMA, and ALTO networks, as well as physical retail locations like Alfamart, Alfamidi, Alfa Express, DAN+DAN, and Lawson.

### Is DOKU e-Wallet secure to use?

Yes, DOKU e-Wallet prioritizes security. Your personal data is protected and not exposed during transactions. Your account is further secured with a password and PIN, and you can view real-time transaction reports online.

### Can I use DOKU e-Wallet without a bank account or credit card?

Absolutely. One of the key benefits of DOKU e-Wallet is that you can shop online and make payments without needing a bank account or credit card. This makes it accessible to a wider range of users.

### What are the operating hours for DOKU customer service?

DOKU provides customer service support seven days a week. The customer service team is available from 9 AM to 9 PM to assist you with any queries or issues you may have regarding the service.

## Version history (last 5 releases)

### 3.12.0 — 2026-02-05

Bug fixing & security improvements

### 3.11.0 — 2025-12-18

Bug fixing & security improvements

### 3.10.4 — 2025-08-21

Bug fixing & security improvements

### 3.10.2 — 2025-07-01

Bug fixing & security improvements

### 3.10.1 — 2025-06-21

Bug fixing & security improvements

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## More apps by NUSA SATU INTI ARTHA, PT

- [COCOPay](https://appshunter.io/ios/app/cocopay/id1502200445)
- [MPM Wallet](https://appshunter.io/ios/app/mpm-wallet/id1525523935)
- [Barbekoe](https://appshunter.io/ios/app/barbekoe/id1659833334)

All apps by NUSA SATU INTI ARTHA, PT: https://appshunter.io/developer/1139687317

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*