# Domain Money — user reviews > 77 indexed App Store user reviews of Domain Money by Domain Money Inc., rated 4.44/5 from 294 ratings. - Source: https://appshunter.io/ios/app/domain-money/id1575799570/reviews - App overview in markdown: https://appshunter.io/ios/app/domain-money/id1575799570.md - Rating breakdown: 5★ 239 · 4★ 11 · 3★ 8 · 2★ 6 · 1★ 30 ## What do users think of Domain Money? Overall sentiment: positive **Pros** - 👍 Straightforward and intuitive - 🚀 Clean, professional, and detailed interface - 💡 Managed portfolios for crypto and stocks - 👍 Helpful customer service - 🚀 Streamlined and easy to use - 👍 Great for beginners and long-term investors - 👍 Comprehensive educational resources **Cons** - 🐛 Occasional app crashes and login issues - 🔒 Lack of advanced security features like multi-factor authentication - 🔒 Concerns about account access and asset withdrawal - 🐛 Unreliable order execution and inflated cost basis - 🐛 Funding options limited for some users **Commonly reported bugs** - App automatically logging users out - Issues with accessing and managing assets - Problems with order placement and execution **Most requested features** - Ability to manually categorize transactions - Integration with financial aggregators like Mint - Support for SEP IRA accounts - Crypto withdrawal functionality - Plaid/trial deposit funding options ## Newest reviews (12 of 77) ### 4/5 — Love the app but messaging is glitchy *2026-05-25, version 3.0.3* I love this app. I have felt it was a really great way to manage all of my documents and communication between my advisor and my tax professionals. However, messaging has always been very glitchy. Sometimes I have to default to just messaging through because I cannot send messages through the app, which is really frustrating. If this was fixed, I would give it a five stars. ### 3/5 — [U] good customer service. A concerning lack of security for finance *2023-10-23, version 2.0.14* [u] Customer service is responsive and empathetic. So increasing my rating. Will give high rating once more security is implemented Response As for the other concerns you're raised: We currently have email verification codes which you can use as a two factor by choosing to not remember the device you are logging in through when logging in via the website. On mobile, we also offer biometric login. We're are also exploring supporting multi-factor authentication, but we do not have a set timeline to roll it out. Currently there is no way to prevent the advisor from seeing your documents as they are responsible to work with our compliance team to verify the documents as they have to go through human verification. That is why there is no additional actions after uploading the documents. I've flagged the crashing issues to our engineering team and they are looking into it. We have links to our disclosures through out the app and at every important point of action. When you register, we have links to both our Privacy Policy and Terms of Use which by registering you agree to. When finalizing the deposit, we provide another set of disclosures as well as a link to our full list of disclosures The log out button is in the hamburger menu. You can enable biometrics when you set up your account on the app and you can disable biometrics through your devices native settings. I've passed the feedback on the advisor button to our product team to consider. seems good for high yield savings but there’s no support for passkey or two factor authentication so that’s a red flag Another red flag is during the set up of the identity verification it requires a chat with the assigned advisor and a picture of your ID which is unusual for banking setups. And it crashes at this point of the user flow. Asks for ssn without disclosures on security There’s no dedicated sign out button There’s no dedicated setting to enable or disable biometrics There’s misleading buttons that indicate to free users that there are free unlimited messaging with your financial advisor despite that being a premium subscription feature Linking other accounts is not advised until they can close security gaps Overall this seems too half baked to fully trust with any meaningful amounts of money ### 2/5 — Bad app *2023-10-23, version 2.0.14* The app automatically logs you out when you leave for even a few seconds. Which is highly annoying since it’s not prompting my password manager to save my password and email/username, so I’m having to retype it all. Also, there’s a banner at the bottom of the login page OF THE APP that says “get the app”… seems like this app just needs a lot of work. Hopefully the bank is better than their app! ### 3/5 — Funding option incomplete *2022-05-18, version 1.3.3* People like me who make use of credit union banks mostly have difficulties linking through plaid. Linking through trial deposit would have been a very helpful option. ### 5/5 — Just great *2022-05-06, version 1.3.3* I have tried a lot of investment platforms for crypto and stocks, and Domain Money is by far the most complete. The products and customer support are top-notch, while the app UX is probably the best I have seen. ### 5/5 — Love the site! *2022-04-21, version 1.3.0* This is a great site. Easy to use! Intuitive! The online help is top notch! I highly recommend! ### 5/5 — A New way to invest! *2022-04-21, version 1.3.0* I was looking for an alternative to the traditional investing companies and think I’ve found it. Domain allows me to invest on my own or invest in a strategy assembled by their impressive investment team. I’ve communicated with 3 different customer support agents and they all know their stuff. They seem to be in close communication with the product team which makes me think even though fidelity, vanguard , etc. have had a 50 year head start, DM is actually building their company for the future, not the past (and actually listen to their customers). New referral program is icing on the cake. ### 5/5 — I’m totally blown away *2022-04-18, version 1.2.3* There are so many options when looking to invest into stocks or crypto via apps, I felt overwhelmed. I was shown Domain Money by a friend who was pleased with their portfolio options. After interacting with support, using the app and seeing the portfolios, I am very pleased. I no longer feel overwhelmed but have a great sense of anticipation while I read through their education section of the website. Thank you for making an easy to navigate app and hiring the right people to support it. I look forward to a long relationship of investing with you. ### 5/5 — Great crypto investment ap *2022-04-18, version 1.2.3* As a busy professional and mom this ap has been phenomenal for quick analytics and investment strategies. I’ve been able to maximize my investment strategies in crypto with their broad spectrum approach without taking hours of my time and research. I feel at ease allowing domain money to manage my crypto investments. ### 5/5 — Unbelievable Customer Service *2022-04-11, version 1.2.0* So I’d like to say I’m not the greatest with money but I am extremely confident in my experience with financial apps/accounts. It’s extremely rare to find a company that has customer service with power. That power is not over delivering or under deliver promises. They are almost on your side & the only way a customer service can be on your side is if they work for a good company. I like how the conversations you have stay active. When you contact customer service your message stays in the app like a text message then it emails you as well the conversation then when they respond they can send screenshots, links etc. it makes them understanding you and you understanding them much easier & at lightning speed. This is maybe the 2nd time in my life where I was happy talking to customer service bc I learned something new I can go back & follow steps & they stuck by the words they said. So far the app is clean, simple and easy on the eyes. They show you the roadmap with learning. They stand out compared to other companies. So far so good. I will update as the years go on. I hope to grow with this company & you should give them a try bc like I said I know a good system when I see it. ### 5/5 — Domain puts the Domain in Domain Expertise *2022-04-04, version 1.1.2* Great app and platform for someone new to crypto. Beautiful design, easy to understand, and a lot of context and background for someone new to crypto and stocks in general that wants to try a wide variety of strategies. Would recommend! ### 5/5 — Transcendent *2022-04-01, version 1.1.2* You know when you use a product and it just works. So much of crypto is just nonsense and confusing. This is the opposite of that. It’s clear, intelligent and cool. I love their portfolios. I messed around trying to choose different coins on Coinbase and realized I didn’t know what I was really doing. This makes me feel like I do. I love Domain Money! **Developer response:** Hi there! We are blown away by your positive words. Our team is hard at work making Domain Money the best app experience for our customers. We are very happy to hear that you are enjoying our app. Thank you for taking the time to share this with us and leaving us a 5-star review! ## Most critical reviews (10 lowest-rated) ### 1/5 — App not working *2023-03-25, version 2.0.0* For 4 days now I have not had access to my assets. The app is not working properly. The support team will not get me access to my assets. Makes me very nervous. I would not recommend this app. Very unreliable and shady. ### 1/5 — Never use the app *2023-02-03, version 1.6.2* Don’t use the app,it’s just trouble ### 1/5 — Do not download *2022-11-18, version 1.6.2* I have been unavailable to sell my shares for 2 months. I put in 3k, currently hold 1300 in value, I cannot even sell 2$ because the app says my order is too large. No customer support ### 1/5 — Freedom *2022-07-05, version 1.4.5* The point of crypto investing is to have freedom to do whatever you please with it so when BTC is tanking and falling fast you should be able to withdraw and wait until you see a rise in the market or Bearish pull the app itself is smooth and easy to use but it’s like your crypto is locked and you can’t do much with it but watch it sit there and decrease ### 1/5 — Cost Basis Inflated *2022-05-12, version 1.3.3* Please be extra careful on how they handle your trades, I’ve had a horrible experience just two days ago where the portal issued a notice stating “delay in crypto trades” which came after halting any crypto trades for a period of time. Within this time frame, my trade that was placed 10.34am was confirmed at 11.18am with the highest price point reached within that time frame. On top of this, the price graph you see on Domain Money platform is actually NOT the price that your trade may/may not be executed at since they use Gemini as their trading partners. Overall, I ended up with a trade that had a cost base highly inflated whether that was due to Domain Money’s or Gemini’s doing I cannot be certain but please be extra careful. ### 1/5 — They don’t actually manage anything *2022-05-12, version 1.3.3* Worst app lost half of my money . Actively managed my a** none of my assets have been move to Off set any of my loses . Lost to much on Luna ### 1/5 — Horrible app *2022-05-07, version 1.3.3* Borderline scam ### 1/5 — Identity verification *2022-04-01, version 1.1.2* Why this app asking me for identity verification? I was tried many times contact support team, but they didn’t reply on my messages. SOS! I would like to explore this app :) PS. Thanks ### 1/5 — Account Creation Errors *2022-03-27, version 1.1.1* Just signed up to invest, email registration goes through but after filling out the personal information, at the end I get a message saying contact support. Really? So far I have had bad experience just to get register, hopefully this is fixed on the backend soon, will try again in about 2 days. ### 1/5 — Contact support is terrible *2022-02-21, version 1.0.10* They just read your message and never get back to you. ## Most praised reviews (10 highest-rated) ### 5/5 — Great but missing some key features *2023-10-25* I have been loving the SoFi App just as an app to manually add an institution i have funds in but plaid doesn’t offer it for one example. So my net worth is never fully up to date. The ability to go in and categorize each transaction is another big one. Hopefully you guys plan in the future?? Thanks Update: I’m updating the review because I appreciate the feedback from the team and truly believe this app could be a complete game changer. I strongly believe those 2 features are critical not only for the consumers, but the advisors as well. It would allow ppl to know where they stand all 4 quarters of the year which can only help both parties in decision making, fully understanding what is going where and why, and can eliminate a lot of time regarding getting all your deductions together amongst many other things that can only be beneficial for both parties. Oh, lastly I didn’t see anything about a SEP IRA. Do you guys only offer Traditional and Roth IRAs? Thanks! If these features are ever added, I’d appreciate an update as I would be happy to be a subscriber then!! Thanks for being open minded! **Developer response:** Hi Champ0506, Thank you for your feedback. We agree that being able to see your full net worth is important, and are looking at making adding manual accounts available when Plaid does not support an institution. We'll look into the transaction categorization as well. All the best, Domain Money Team ### 5/5 — Simple and personable *2023-07-07, version 2.0.5* Domain is incredibly simple and personable! For the first time, I feel like I have control over my financial life. I love being able to use the app but also speak with a real person anytime I want. Truly an incredible experience. ### 5/5 — Phenomenal Financial Advise to Everyone *2023-07-07, version 2.0.5* I started using Domain Money little over a month ago and I am already seeing a huge impact in my portfolio. The staff at Domain Moneys’ motto is purely to help you gain financial freedom, they do not have a hidden agenda. There is a lot they offer for the subscription fee charged and it is very well worth it. Highly recommend this service to everyone out there. ### 5/5 — Domain is offering an invaluable service *2023-07-06, version 2.0.5* Money management is hard and stressful. Sometimes it’s easier for me to just ignore what I’m doing with my money than work to fix it. Working with Domain is taking the stress away and making me realize that my financial goals are much easier to reach than I thought. Working with my CFP gives me a judgement-free space to work through my bad money habits as well as great guidance towards creating good ones. I’m still early in the process, but I’m very impressed with Domain so far. I haven’t used the app to invest, but meeting with my CFP is well worth the monthly fee by itself. Domain is very affordable and is giving me an opportunity to think about my money and my financial goals on a whole new level. ### 5/5 — Fantastic experience *2023-07-05, version 2.0.5* The platform is incredibly straightforward to navigate and the financial guidance is second to none. Domain has helped me discover retirement allocations, tax savings, and general financial guidance I wouldn’t have otherwise known about or had access to. Very happy customer. ### 5/5 — Streamlined My Finances *2023-06-26, version 2.0.4* The peace of mind I have with Domain Money is priceless. My advisor, Adrianna, truly understands my goals and helps me make informed financial decisions. This app simplifies my life and makes managing my finances a breeze. ### 5/5 — Huge Relief *2023-06-26, version 2.0.4* I stumbled upon Domain Money when I was drowning in financial confusion, and let me tell you, it's been a lifeline. My advisor, Adrianna, has been my guiding light through it all. She’s patient, knowledgeable, and genuinely cares about my financial well-being. With this app, I finally feel like I have a clear path to financial success. ### 5/5 — This is a complete game changer *2023-03-29, version 2.0.1* Domain has solved the huge intimidating stack of finance questions and problems I’ve been letting pile up over the years. For the first time ever I feel like all my money questions about my 401k, IRA, etc are all under control. Being able to talk with a CFP as much as I want is such a game changer. And they’re filing my taxes. Unreal service and quality. ### 5/5 — Great for long term investors *2022-05-13, version 1.3.3* I thoroughly enjoy the strategies. The app is clean and intuitive. There are nice ways to explore and watch the information. Overall, it has become my favorite app for investing. As a long time crypto believer, I think this product is great for crypto investment, with the knowledgeable experts behind it. ### 5/5 — Seriously impressed *2022-05-09, version 1.3.3* Domain Money really has it all, incredible design and top notch functionality. Excited to finally have an all inclusive app that will let me really take control of my finances! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-31.*