# Dominion Energy — Electric & Gas Customers

> Electric and gas utility account management and outage reporting. (iPhone/iPad app by Dominion.)

- Source: https://appshunter.io/ios/app/dominion-energy/id1525917880 (this page in markdown: same URL + `.md`)
- Developer: [Dominion](https://appshunter.io/developer/1248595395)
- Category: Utilities, Business
- Price: Free
- Rating: 4.74/5 from 42,004 App Store ratings · 293 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 74 MB
- Languages: English
- Released: 2020-09-25
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/dominion-energy/id1525917880/reviews.md

## What is Dominion Energy?

Welcome to the Dominion Energy app, serving Electric and Gas customers across our service territory. We’re proud to offer all the features you’re used to in the convenience of a single mobile app:

•	View and pay your bill with a variety of billing and payment options: budget billing, paperless billing, or auto-draft in just minutes.
•	Check your most recent energy usage and compare to past periods for greater control over your energy bill.
•	Stay logged in with fingerprint or facial recognition on your smartphone.
•	Sign up for push notifications, that send reminders when a bill is due or a confirmation when paid.
•	For our Electric customers, report a power outage and receive notifications when your power will be restored.

Thank you for using our app!

## Key features

- View and pay bills
- Track energy usage
- Report power outages
- Fingerprint/facial recognition login
- Bill due and payment confirmation notifications
- Budget billing and paperless billing options

## What do users think of Dominion Energy?

Overall sentiment: negative

**Pros**

- 🚀 Great app
- 👍 Easy to use
- 📊 Helpful usage and billing info
- 🙏 Grateful for power restoration efforts

**Cons**

- 🐛 Login/account issues
- 🔍 Lack of transparency
- 🔌 Unreliable power/service
- 🤖 Poor customer service
- 💰 Unfair billing practices

**Commonly reported bugs**

- App crashes or freezes
- Login credentials not recognized
- Incorrect account information displayed

**Most requested features**

- Add daily dollar amount to usage info
- Improve outage map functionality
- Allow offline access during outages
- Implement biometric login

## Recent user reviews (10 of 293)

All indexed reviews: https://appshunter.io/ios/app/dominion-energy/id1525917880/reviews.md

### 5/5 — Reliable service

*2026-08-15, version 2.0.120*

Dominion energy has consistently provided good and reliable service.

### 5/5 — Left in the dark

*2026-08-11, version 2.0.120*

The Dominion Power Co app may be working well but we have been without power for 8 hours now and No word from anyone about the issue or any updates!! This is not acceptable.

### 3/5 — Missing data now

*2026-08-10, version 2.0.120*

This app used to provide information on consumption and comparisons to last year, but for several weeks now that data has been “unavailable” in the app.   There is apparently no way inside the app to let the developer know, so I am trying here.

### 5/5 — Excellent service

*2026-08-09, version 2.0.120*

Excellent service

### 1/5 — Don’t

*2026-08-09, version 2.0.120*

Doesn’t work well, unsatisfactory overall.

### 1/5 — Uuh

*2026-08-03, version 2.0.120*

Uuuh aap

### 2/5 — High cost and many power outages

*2026-08-02, version 2.0.120*

After moving from up north i have never seen so many power outages especially when lines are buried under ground. The time to get restored is appalling. With high cost you would think they would treat customers better

### 1/5 — Dissatisfied customer

*2026-07-30, version 2.0.120*

Customer service is horrible instead of helping people they put you on hold and never come back train your staff

### 1/5 — Get better

*2026-07-29, version 2.0.120*

Y’all have gotten to expensive. Yall need to bring back the 12 month payment plan or put something else into play with people struggling to pay there bills

### 5/5 — Application

*2026-07-28, version 2.0.120*

Buenisima application

## Frequently asked questions about Dominion Energy

### What can I do with the Dominion Energy app?

The app allows you to view and pay your electric and gas bills, track your energy usage, and compare it to past periods. You can also report power outages and receive restoration notifications. The app offers various billing options like budget billing and paperless billing.

### How do I pay my bill through the app?

You can view and pay your bill using a variety of options directly within the app. This includes options like budget billing, paperless billing, or setting up auto-draft payments for convenience.

### Is the app free to use?

Yes, the Dominion Energy app is free to download and use for all its electric and gas customers. There are no charges associated with managing your account or using the app's features.

### What if I experience a power outage?

For electric customers, the app allows you to easily report a power outage. You will also receive notifications regarding the status of your power restoration, keeping you informed.

### How secure is my account information?

The app offers enhanced security features, including the ability to stay logged in using fingerprint or facial recognition on your smartphone. This provides a convenient and secure way to access your account.

## Version history (last 5 releases)

### 2.0.120 — 2026-07-10

We have enhanced our mobile app with new features that will give you more control and save you time.

### 2.0.119 — 2026-07-07

We have enhanced our mobile app with new features that will give you more control and save you time.

### 2.0.117 — 2026-06-18

We have enhanced our mobile app with new features that will give you more control and save you time.

### 2.0.108 — 2026-03-19

We have enhanced our mobile app with new features that will give you more control and save you time.

### 2.0.99 — 2026-01-30

We have enhanced our mobile app with new features that will give you more control and save you time.

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## More apps by Dominion

- [DE Meetings](https://appshunter.io/ios/app/de-meetings/id1641326974)

All apps by Dominion: https://appshunter.io/developer/1248595395

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*