# Domino's Store Experience — user reviews

> 88 indexed App Store user reviews of Domino's Store Experience by Domino's Pizza LLC, rated 1.60/5 from 203 ratings.

- Source: https://appshunter.io/ios/app/dominos-store-experience/id1541720719/reviews
- App overview in markdown: https://appshunter.io/ios/app/dominos-store-experience/id1541720719.md
- Rating breakdown: 5★ 21 · 4★ 2 · 3★ 8 · 2★ 13 · 1★ 159

## What do users think of Domino's Store Experience?

Overall sentiment: negative

**Pros**

- ✅ Useful for inventory management when working properly
- ⚡ Fast performance for initial items counted
- 🤝 Android version works reliably without crashes
- 📱 Helpful for reducing paper usage

**Cons**

- 🐛 Frequent crashes during inventory counting
- 🐌 Severe performance degradation as count increases
- ❌ Data loss when app crashes or user switches apps
- 📵 iOS version significantly inferior to Android version
- 🔄 Auto-login feature causes infinite error loops
- ⏱️ Long load times between items (2+ minutes)
- 🚫 Login failures and credential recognition issues
- 💾 No auto-save functionality for inventory progress
- 🔐 Session logout when switching to other apps
- 🎯 Poor UI design with small, difficult-to-press buttons
- 📊 Data corruption during upload (incorrect quantities)
- 🌐 iOS-specific issues not present on Android

**Commonly reported bugs**

- App crashes mid-inventory without saving progress
- Auto-login infinite loop preventing access
- Login credentials not recognized after updates
- App becomes laggy after 20-30 items entered
- Data deleted when switching to other apps
- App freezes and requires restart
- Inventory count resets unexpectedly
- Keyboard sizing inconsistencies
- Upload data corruption (wrong quantities recorded)
- Account locked after failed login attempts
- iOS-specific crashes not occurring on Android
- Multiple open tabs causing performance degradation
- Inventory completion button disabled until specific workaround applied

**Most requested features**

- Port Android UI/UX to iOS version
- Implement auto-save functionality
- Allow multiple team members to work on inventory simultaneously
- Add tab button to navigate between unit types
- Larger number input buttons for easier use
- Type-to-enter inventory quantities instead of clicking
- Implement sorting functionality within the app
- Add email support contact for developers
- Restore deleted 'Delivery Experience' app
- Maintain session during app switching

## Newest reviews (15 of 88)

### 2/5 — Good but at times

*2025-05-03*

these app can be useful for inventory but i hate the fact that it crashes for no reason and especially recently and i have to repeat my whole process again. Dominos don’t waste my time and just make an app that can actually work unlike dispatch that crashes every week

### 1/5 — Very slow

*2024-10-18, version 1.8.0*

Its good to use for inventory but keep on crashing and does not save anything so always need to restart count when its get crashed. Please solve the issue and its get very slow as the count increases.

### 1/5 — Se traba

*2024-05-30, version 1.8.0*

Se traba mucho después de un rato y a veces te borra todo tu proceso, arreglen eso

### 1/5 — Malísima app

*2024-05-28, version 1.8.0*

Mala app empieza bien pero se va haciendo lenta tan lenta que es imposible seguir con ella y de cierra y todos se borra

### 1/5 — Literally useable

*2024-04-23, version 1.8.0*

Inventory functionally broken for years now and no fix in sight. Porting the android dedicated inventory app to iOS will be make things exponentially easier

### 1/5 — Delivery experience app

*2024-04-13, version 1.8.0*

I writing to hope that Dominos will add the Delivery experience app. I accidentally deleted it off my I phone and now I can not phone the app.

### 1/5 — Crashing/Idle time

*2024-01-10, version 1.8.0*

When I’m doing inventory half way through it crashes, and when I click next it takes about 2 minutes to go to the next item. This is only a problem on iPhone

### 1/5 — Crashing

*2023-11-28, version 1.8.0*

Everytime I go to do inventory on this app, it keeps crashing and it makes me start all over.

### 1/5 — Se pone lenta

*2023-10-14, version 1.8.0*

Empiezas bien pero con forme avanzas se empieza a trabar 
Y de repente se cierra y se pierde todo tu avance

### 1/5 — Good until it’s not

*2023-08-13, version 1.8.0*

I try using this app for inventory purposes and it gets slower the longer I’m in it. And it logs me out if I stop using it to make pizzas for a second and deletes all my work. 😑

### 1/5 — Calidad

*2023-07-10, version 1.8.0*

Al utilizar la app es muy lenta, y si abres otra venta te cierra la sesión perdiendo todos los datos,

### 1/5 — Crashing

*2023-06-11, version 1.8.0*

App keeps crashing while trying to do my inventory, very frustrating!

### 1/5 — This app runs like HOT GARBO

*2023-04-13, version 1.8.0*

So I’m an insider training to be manger and long story short this app absolutely ruins getting things done fast. 

It runs slower and slower as you go through count and is completely unreliable for any store manager or insider.

PLEASE FIX IT

### 1/5 — GARBAGE

*2023-02-19, version 1.8.0*

What’s the point of an app if it doesn’t work? It doesn’t save information as you go. Multiple team members can’t work on inventory without zeroing everything out.  FIX THIS CRAP!!

### 1/5 — Android version is way better than iOS

*2023-01-01, version 1.7.0*

Can we PLEASE get the UI the android version of this app has ?!?!! It’s so much better and more usable in my opinion. I just don’t like that every time I click on a different item it opens a new tab instead of just going into that item like the android version!!

## Most critical reviews (10 lowest-rated)

### 1/5 — App crashes in the middle of inventory

*2026-02-16*

Half of the time I do inventory, the app crashes in the middle of it without saving my progress. It is also laggy after I enter about 20 or 30 items. This is only a problem on iPhones. My coworkers with androids have never had this problem. Please fix this issue it’s been a problem for over 2 years

### 1/5 — Fix your app dominos

*2026-02-09, version 2.0.0*

Worse app ever, i do my inventory and it’s just disappear , it has been going on for years they seem nit to care about it, i was up all night many nights just because i had to redo my inventory, come on dominos, train your IT people or get rid of them this is ridiculous.

### 1/5 — Count deleted

*2025-11-10*

Tabbed out of the app to text someone back at the last part of my count. I go back to the app and it’s all gone. Terribly designed app, super laggy, and can’t even remember your count when you don’t have it open. I’d give zero stars if I could. Fix this terrible app, you are wasting your workers time and your own money by keeping us here longer.

### 1/5 — hate this app

*2025-10-06, version 1.11.0*

terrible awful stupid app never ever works.

### 1/5 — As soon as this app updated I could no longer use it. I now have to do inventory manually.😭

*2025-10-03, version 1.11.0*

I have been using this app since I first become a manager, about four years ago now, and now that it updated last week, I can no longer log in. Crying because I have to it manually.

### 1/5 — Fire and replace the programmer for this app

*2025-09-21*

I’m so tired of having to restart count all over again in the middle of my final count. The app will literally reset in the middle of me using it and on top of that it’ll be super laggy anytime I go to change or fix something I’ve already counted. This has always been an issue and hasn’t ever been touched up or fixed in the year I’ve been working. Seriously find literally anyone else to work on this app

### 1/5 — Stop deleting inventory

*2025-09-01, version 1.10.0*

I don’t understand why you can’t make it run just like the inventory application on tablets do. Absolutely crazy that the app designed to be used in store isn’t usable in store.

### 1/5 — IOS version Vs. Android Versiom

*2025-02-03, version 1.8.0*

The android version for the inventory app is superior. On IOS, it runs really slow and when I had opened another app, it completely reset my count when I had almost completed it. Can we please get the same version as in the Google Play Store rather than what IOS App store offers. Thanks.

### 1/5 — Dominos Pizza 3214 Jefferson Texarkana AR

*2024-11-25*

The manager did nothing when I took my entire pizza back because there was a LONG BLACK HAIR ON IT and his question to me was “How do I know that hair came from here”.  I said what?  I told him I had called3 times this afternoon and he said “Mam my phone has not rung all day so he said “I know you are lying
now our phone has not rung all day”. I thought he was kidding but then he started yelling at me and said he did not like my attitude and there was nothing he was going to do about it so do NOT buy from this Dominos because they serve hair on pizza and would not comp me on my next pizza.  Go to another Dominos and if anyone knows who owns the Dominos on Jefferson please share there name.  I would love to speak with them.  This man needs to be FIRED!

### 1/5 — Don’t waste your time.

*2024-10-21, version 1.8.0*

Started stock count. Didn’t update everything. Had to restart count using a different method. Don’t even bother downloading this app. Until they can fix the many glitches, it’s a useless app. Works really fast for the first 40 items counted. Then nothing.

## Most praised reviews (10 highest-rated)

### 5/5 — Tung tung tung sahur

*2026-04-16, version 2.1.0*

Sahur

### 5/5 — Ayudémonos

*2024-11-21, version 1.8.0*

Para los que dicen que se les traba, solo tienen que arrastrar su dedo de la parte de arriba hacia abajo, no le den en la “x” de la esquina superior izquierda, solo deslicen para cerrar cada ingrediente, y al final cuando vayan a terminar se darán cuenta que el botón de terminar inventario no estará habilitado, éste se habilita una vez hacen ese proceso de cerrar la pestaña con la “x” y ya les aparecerá el botón en azul para subir a pulse.
 Se vuelve lento ya que con cada vez que cierran haciendo click en la “x” generan más pestañas y sus celulares y la aplicación no pueden procesar tanta cantidad de pestañas abiertas, por eso al inicio empiezan bien y al final va lento, intenten como les digo y verán que sus inventarios serán más rápidos, coméntenlo con sus compañeros y pasen la voz a todos lo que usen iPhone. :)

### 5/5 — Tipping 🙋‍♀️👋

*2024-04-11*

I rarely order pizza, but your adds on TV  are extremely well done 🤙I’m 80 now and like to “treat” myself every so often. The NICE DRIVER CAME, and I realized  I only had $ 50 . So I apologized and I told him that I definitely would bring his tip to the store the next day, which would’ve been a Saturday well I never got to anywhere to cash the $50 but on Monday I had the money and instead of giving him five dollars tip, I gave him $10. I was just so happy and felt bad for him, so I’m hoping he comes again and I will have change for Him 😊 $5

### 5/5 — Sunday inventory

*2022-10-03*

Overall great app but on doing sunday inventory the app get really slow after entering some enteries

### 5/5 — Great Improvements!

*2022-07-11, version 1.4.1*

As a Supervisor a part of Domino’s, this app makes inventory easier for my team members. The app is great. The negative reviews are typically from when there’s an update or a bug that makes it impossible to do the inventory. In my opinion it doesn’t deserve all the one star reviews. Instead of leaving a poor rating, there should be a way to contact the developer through email rather than the “support” link that takes me to dominos.com... In the end, if the app don’t work, pen and paper!

### 4/5 — Would be ideal if was more like androids version

*2022-07-11, version 1.4.0*

Also if it didn’t break all the time that would be great.

### 3/5 — Employee related issues with inventory

*2025-03-16*

As an employee of dominos I use this app for inventory and other purposes. It seems that when I log into the app and do my inventory it always deletes my progress when I’m almost done. Would like that to be fixed please.

### 3/5 — Make it like the android app!

*2023-10-21, version 1.8.0*

I’ve noticed that the Android and iOS apps are much different in terms of user interface. The Android version of Store Experience works great. It’s intuitive, very easy to work and never has crashing issues (at least in my experience).  The iOS version has a lot left to be desired… Having to click in individual boxes for units of inventory is nonsense. Let me type the number followed by the unit. Don’t make us have to click into the box with the correct unit, and then the number. It slows down counting by a significant margin. Another issue the app has is the bugs. Every time I’ve used it, it tends to crash causing me to have to recount my inventory. You guys developed the app very well for Android, and I feel if the Android UI was ported over to the iOS version of the app, it would work substantially better and bring the 1.5 star average rating up.

### 3/5 — BUG FIX

*2022-09-08, version 1.5.0*

Auto login is locked in loop with no credentials and will not allow login

### 3/5 — BUG FIX PLZZZZZ

*2022-09-06, version 1.5.0*

Auto login had app stuck in loopppppppp

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*
