# DoNotPay

> AI consumer champion to fight corporations, manage subscriptions, and reclaim money. (iPhone/iPad app by DoNotPay Inc.)

- Source: https://appshunter.io/ios/app/donotpay/id1427999657 (this page in markdown: same URL + `.md`)
- Developer: [DoNotPay Inc](https://appshunter.io/developer/1530612069)
- Category: Utilities, Productivity
- Price: Free with in-app purchases
- Rating: 4.30/5 from 7,619 App Store ratings · 245 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 170 MB
- Languages: American English, French (France), Italian, European Portuguese, Chinese (Simplified, China), Chinese (Traditional, Taiwan)
- Released: 2018-10-08
- Data updated: 2026-08-28
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/donotpay/id1427999657/reviews.md

## What is DoNotPay?

DoNotPay is your AI Consumer Champion. DoNotPay uses artificial intelligence to help you fight big corporations, protect your privacy, find hidden money, and beat bureaucracy.

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"DoNotPay is the hero the world needs." - TIME Magazine

“Shift agency back into the consumer’s hands.” - VICE

“Tomorrow’s consumer champion.” - Daily Mail

“Nifty innovation.” - The Sun 

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How does it work?

FIGHT CORPORATIONS: 

Let us know your problem and we will contact the corporation on your behalf. DoNotPay will also generate complaint letters for you and mail it on your behalf requesting the compensation you deserve.

MANAGE YOUR SUBSCRIPTIONS:

Find your forgotten and unwanted subscriptions and we’ll help cancel them for you! DoNotPay also offers a free trial card that you can use when signing up for free trials.

BURNER PHONES:

Create a single-use burner phone number to receive text messages and protect your privacy.

LOWER YOUR BILLS:

Let DoNotPay lower your bills for you. From medical bills, utility bills, to cell phone bills, simply send a picture of your bill and our expert negotiator will fight to get you a better rate or credits applied to your account.

FIND HIDDEN MONEY:

Whether it's an uncashed payroll check, forgotten dividends, or closed checking accounts, DoNotPay will locate any unclaimed property you may have under your name and claim it on your behalf. DoNotPay will also help you appeal bank fees. These fees can range from overdraft fees, late fees, interest fees, NSF fees and more!

BEAT BUREAUCRACY:

Appeal your parking and traffic tickets, schedule DMV appointments, make FOIA requests, and voice your concerns with government agencies. 

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Please email support@donotpay.com for questions, comments and concerns.

For our Terms of Service and to view our Privacy Policy, please visit DoNotPay.com/learn/terms-of-service/ and DoNotPay.com/learn/privacy-policy/.

## Key features

- Fight corporations on your behalf
- Cancel unwanted subscriptions
- Generate burner phone numbers
- Negotiate lower bills
- Find and claim unclaimed money
- Appeal parking and traffic tickets

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| DoNotPay Subscription | $35.99 | per 3 months |


## What do users think of DoNotPay?

Overall sentiment: negative

**Pros**

- 🚀 Genius app!!
- 🚀 Excellent app!
- 🚀 Awesome app!
- 🚀 Money saver!!

**Cons**

- 🐛 Scam
- 🐛 Charges without using service
- 🐛 Hidden charges
- 🐛 Misleading marketing
- 🐛 Demands phone number on first opening
- 🐛 Asking for details without reason
- 🐛 Ironic name
- 🐛 Immediate prompt for credit card is a no go
- 🐛 Cannot remove payment option after cancelling subscription

**Commonly reported bugs**

- Sign up flow failure
- Trash interface
- Glitchy app
- Temporary card doesn't work

**Most requested features**

- Dark mode option
- Advanced analytics dashboard
- Ability to use without providing payment info

## Recent user reviews (10 of 245)

All indexed reviews: https://appshunter.io/ios/app/donotpay/id1427999657/reviews.md

### 1/5 — Failed to Connect

*2026-07-02, version 1.8.6*

I continue to receive the “Failed to connect” error. I have deleted and reinstalled the app with the same results. Until this issue is addressed I will remove the app to regain the space for an application that actually works!

### 1/5 — It’s unusable if you don’t have the right phone number.

*2026-05-24, version 1.8.6*

My phone doesn’t send me verification messages, and therefore I cannot even sign in. I am blocked by the first screen. So if you use a landline or a VOIP phone, you can not use this app.

### 1/5 — "Failed To Connect To Server" On App Launch

*2026-05-17, version 1.8.6*

I've  been receiving a 'failed to connect to server' error for the last year+ every time the app is launched. Because of that error, the app is completely unusable. Until that's fixed, I can't give it more than one star. I've tried uninstalling and reinstalling but that doesn't correct the problem. 

When it worked, it was a fairly good app, alternative I never actually saw any saved or recovered money. It had other useful features, however, and I did enjoy using those parts of the app that produced results.

### 1/5 — Not Loading

*2026-05-07, version 1.8.6*

The app crashes as soon as it loads

### 1/5 — Broken

*2026-04-14, version 1.8.6*

App is not maintained and no longer opens.

### 1/5 — Can’t stop paying for THIS APP ! Can’t connect to Server Error for months!

*2026-04-08, version 1.8.6*

So how do you get support or stop getting billed by DoNotPay?  ARGH !!

### 1/5 — I've paid thousands to this app over the years and I'm still holding hope it will finally function.

*2025-11-16, version 1.8.6*

Is it abandoned?

### 1/5 — Almost a Scam

*2025-05-31, version 1.8.6*

The app is almost a scam. The subscription is a lot and does basically nothing. I subbed to help me take care of a parking ticket and all they did was put my small text response explaining my issue into a form letter. I paid $36 for something I could’ve googled for not even asked AI and AI would’ve done a better job. Garbage app that is just trying to sucker you out of your money.

### 1/5 — class action?

*2025-05-23, version 1.8.6*

who is in?

### 1/5 — Dysfunctional

*2025-04-15, version 1.8.6*

Complete money grab. Service cannot do anything for you. Horrid. Apple should remove from the App Store for fraud

## Frequently asked questions about DoNotPay

### What does the DoNotPay app do?

This app acts as an AI consumer champion. It helps users fight against large corporations, manage and cancel unwanted subscriptions, protect privacy with burner phone numbers, and negotiate lower bills. It also assists in finding unclaimed money and navigating bureaucratic tasks like appealing tickets.

### How does DoNotPay help fight corporations?

You can describe your problem to the app, and it will contact the corporation on your behalf. It can also generate complaint letters and mail them to request compensation you deserve.

### What are the costs associated with using DoNotPay?

The app is free to download and use, but it does offer in-app purchases for certain services. Specific pricing details for premium features or services are not detailed in the provided description.

### What kind of bureaucratic tasks can DoNotPay help with?

The app can assist with appealing parking and traffic tickets, scheduling DMV appointments, making FOIA requests, and voicing concerns with government agencies. It aims to simplify interactions with bureaucratic systems.

### Can DoNotPay help me find money I'm owed?

Yes, the app can help locate unclaimed property such as uncashed payroll checks, forgotten dividends, or funds in closed checking accounts. It will then assist in claiming this property on your behalf.

## Version history (last 5 releases)

### 1.8.6 — 2023-11-28

Miscellaneous bug fixes and stability updates.

### 1.8.5 — 2022-11-28

Bug fixes and improvements.

### 1.8.4 — 2020-12-11

Bug fixes and performance improvements.

### 1.7.9 — 2019-11-12

Bug fixes and performance improvements.

### 1.7.8 — 2019-11-04

Bug fixes and performance improvements:

Bryan Stephenson is the founder and executive director of the Equal Justice Initiative; it’s a human rights organization based in Montgomery, Alabama. Bryan has a great line that is worth repeating --- the opposite of poverty is justice.

What Bryan means is that poverty isn’t just the absence of wealth, it's the absence of justice in your day-to-day life. The constant indignities and humiliations you’re forced to face - both big and small, such as dealing with an expensive parking ticket. Bryan has shown through his life’s work that democratizing legal aid is one of many steps we need to take to create a more just and equal society.

And in our own small way, that’s what we are trying to do at DoNotPay. We’re working on expanding access to legal aid and making it easier for people of all economic backgrounds to have equal protection under the law. We do this by using a robot lawyer that helps people fight parking tickets, and users have access to products that better protect them from corporations

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## Related topics

[donotpay](https://appshunter.io/ios/topics/donotpay) · [consumer court services](https://appshunter.io/ios/topics/consumer-court-services) · [claim make them pay](https://appshunter.io/ios/topics/claim-make-them-pay)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
