# Door Entry CLASSE300X — user reviews > 150 indexed App Store user reviews of Door Entry CLASSE300X by BTicino SpA, rated 4.10/5 from 123 ratings. - Source: https://appshunter.io/ios/app/door-entry-classe300x/id1067299253/reviews - App overview in markdown: https://appshunter.io/ios/app/door-entry-classe300x/id1067299253.md - Rating breakdown: 5★ 80 · 4★ 15 · 3★ 4 · 2★ 8 · 1★ 16 ## What do users think of Door Entry CLASSE300X? Overall sentiment: negative **Pros** - 🚀 Easy to use - 🔒 Secure access - 👍 Convenient for deliveries - 👍 Reliable when working - 👍 Excellent system **Cons** - 🐛 Unstable and unreliable - 🐛 Frequent disconnections - 🐛 Poor video/audio quality - 🐛 Confusing user interface - 🐛 Buggy and glitchy **Commonly reported bugs** - App crashes after updates - Unable to open doors remotely - Inconsistent door open/close status - Frequent login issues - Compatibility problems with new OS versions **Most requested features** - Add voice feature - Allow reordering of door locks - Integrate with Apple Watch - Improve notification system - Add recording/logging functionality ## Newest reviews (12 of 150) ### 4/5 — Once oked the ring still continues *2025-09-08, version 1.13.2* If someone rings and you acknowledge and open the gate the ringer still continues ### 2/5 — Great on theory but not in practice *2025-07-07, version 1.13.2* Very temperamental in its operation however when it does decide to work correctly the app is a very handy tool to have. You’re not able to activate the view of the camera remotely, again which would be a handy feature. Avoid having multiple smartphone on the same system,As this confuses it.Developers should really build a robust application that works faultlessly… Remember where answering the door remotely from wherever you needs to be seamless. ### 3/5 — Ok when it works but confusing to use. Not user friendly . *2025-04-29, version 1.13.2* Too many buttons. 50% of the time we give up and call up the lift manually ### 3/5 — Gate *2025-03-23, version 1.13.2* Can open gate with app but can shut gate using the app??? Also would be great if the unit recorded after button pushed not just when answering machine is on or continued to record when answering machine is on and is answered. ### 3/5 — Plastic screen affected by sunlight *2025-03-05, version 1.13.2* The camera is hindering by the plastic screen cover that is yellowed by sunlight. ### 4/5 — Door Entry *2025-02-27, version 1.13.2* High security and convenience in a busy life. ### 2/5 — 80% or the times doesn’t work….. *2025-02-09, version 1.13.2* Loses wifi connection quite often ### 3/5 — Btcino Door Bell *2025-02-09, version 1.13.2* Ok product … I’d rather buy a Effy door bell as it has way more features ### 5/5 — Fantastico *2024-12-20, version 1.13.2* Exceptional reliable system. It’s a must if you want it race of mind and complete safety in your home. ### 5/5 — Peter R SA *2024-12-02, version 1.13.2* Great product. Works well even outside of Australia I was able to answer the door. ### 5/5 — Cloey gate *2024-12-02, version 1.13.2* Great product. ### 5/5 — Good news *2024-11-29, version 1.13.2* Very useful especially this time of year ## Most critical reviews (10 lowest-rated) ### 1/5 — Unreliable *2025-10-27, version 1.13.2* App is terrible. Can’t have two phones connected. You have to factory reset the unit each time you want to connect a phone. Very unstable and unreliable system. Look elsewhere for your solution. ### 1/5 — Not working *2025-10-06, version 1.13.2* Not working a lot of the times. Very frustrating ### 1/5 — Unzuverlässig&veraltet *2025-07-20, version 1.13.2* Sehr veraltet. Funktioniert nicht immer. ### 1/5 — System is totally unstable *2025-06-29, version 1.13.2* I’ve had the system for 2 years now and it only worked for about 6 months. The past 18 months the mobile app doesn’t work ### 1/5 — mäßig zufrieden *2025-02-08, version 1.13.2* Die App funktioniert leider nur einigermaßen gut. Wenn Handy und Sprechstelle im gleichen Netzwerk sind funktioniert der Zugriff nicht und aus der Ferne kommen eingehende Benachrichtigungen zwar an aber meist verzögert, so dass die Kommunikation selten zustande kommt. ### 1/5 — Horrible *2025-01-24, version 1.13.2* Expensive outdated dysfunctional hardware with equally bad software. The are a mafia so little options. Shameful ### 1/5 — It stopped working *2025-01-05, version 1.13.2* It was fine for a while and then it completely stopped working ### 1/5 — Issue *2024-12-07, version 1.13.2* I can’t see on the app ### 1/5 — Good looking intercom units *2024-10-31, version 1.13.2* Good looking intercom units however they echo and we can hear crackling, buzzing, or an echo when units are trying to communicate with each other while paging. Not even the rep could point at what was wrong. Would not recommend for this reason ### 1/5 — Very disappointing *2024-08-10, version 1.13.2* Very poor video and audio and clunky gate operating system. Often doesn’t work. Means having to run 100meters up a steep drive to let someone in. Really annoying.and doesn’t now ring in my phone app at all. ## Most praised reviews (10 highest-rated) ### 5/5 — installation *2025-07-19, version 1.13.2* having serious difficulties installing the app on the phone. and it keeps dropping out ### 5/5 — Makes life very easy especially for deliveries *2025-07-12, version 1.13.2* Makes life very easy especially for deliveries able to open main door to have drop offs and pick ups without having to go to door or when not in the building. Just one swipe and done. ### 5/5 — The best *2025-06-02, version 1.13.2* 👍 ### 5/5 — Mike *2025-05-16, version 1.13.2* Awesome ### 5/5 — Works and well *2025-04-23, version 1.13.2* Very convenient. I like this application, which is reliable and not only allows me to know who isn’t ringing at the door, but records what has happened. ### 5/5 — Easy to use and so practical *2025-03-14, version 1.13.2* Started using this option for my gate. It’s easy to use and very convenient. Just need to have your phone ready so you don’t drive and use phone. Would be great to have a voice feature ! ### 5/5 — Working well *2025-02-24, version 1.13.2* Working well ### 5/5 — Mi aliado *2025-02-14, version 1.13.2* Excel en mate aliado para cuando no estás en casa y llega Amazon o Zara ### 5/5 — Excellent product *2025-01-06, version 1.13.2* Very reliable and functional ### 5/5 — Awesome *2024-12-22, version 1.13.2* Great app.. we have a couple this one is the best! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-10.*