# DOOR: Smart Access & Control — Simple access. Smarter living.

> Smart access, home control, and on-demand services for modern building residents. (iPhone/iPad app by Latchable, Inc..)

- Source: https://appshunter.io/ios/app/door-smart-access-and-control/id6499252863 (this page in markdown: same URL + `.md`)
- Developer: [Latchable, Inc.](https://appshunter.io/developer/920070581)
- Category: Lifestyle, Utilities
- Price: Free
- Rating: 4.50/5 from 39,104 App Store ratings · 620 written reviews indexed
- Age rating: 9+
- Requires: iOS 16.0 · 401 MB
- Languages: American English
- Released: 2024-07-04
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/door-smart-access-and-control/id6499252863/reviews.md

## What is DOOR?

Smarter living starts with DOOR.
DOOR brings together keyless access, smart home control, and on-demand services in one intuitive app. It’s designed to simplify life for residents in modern buildings.

Whether you're arriving home, adjusting your thermostat, or booking a service, DOOR puts everyday control in your hand.

What residents can do with DOOR:
  - Unlock doors your way
  Use your phone, keycard, or a simplified 4-digit Doorcode. No keys. No stress.
  - Share access effortlessly
  Send secure, time-limited access to guests or service providers—no handoffs required.
  - Control your home from anywhere
  Adjust lights, temperature, and more to fit your routine, even while you’re away.
  - Get real-time updates
  Receive alerts when doors are opened, humidity rises, or motion is detected  or, so you're always informed.
  - Book trusted home services
  From TV mounting to general handyman services, find and schedule local professionals, right in the app.
  - View your private access log
  See who entered your unit and when, while your access history as a resident is private and only visible to you.

DOOR is designed to feel intuitive and effortless. It’s how modern buildings stay connected—and how residents stay in control.

Already live in a DOOR-enabled building?
Download now and experience simpler, smarter living.

## Key features

- Keyless door unlocking
- Secure access sharing
- Remote smart home control
- Real-time security alerts
- On-demand home service booking
- Private access log viewing

## Chart rankings

- #93 in Top Free · Lifestyle (US App Store)

## What do users think of DOOR?

Overall sentiment: negative

**Pros**

- 🚀 Smooth performance
- 👍 Convenient services booking
- 😊 Positive user experience

**Cons**

- 🐛 Connectivity issues
- 🔍 Cluttered UI with ads
- 🔄 Inconsistent door selection
- 🔒 Unreliable security features

**Commonly reported bugs**

- Frequent log-outs
- Syncing issues with door access
- Inability to edit door names

**Most requested features**

- Apple Watch app support
- Customizable door ordering
- Siri and Shortcuts integration
- Improved one-time access codes

## Recent user reviews (10 of 620)

All indexed reviews: https://appshunter.io/ios/app/door-smart-access-and-control/id6499252863/reviews.md

### 1/5 — Hope you don’t need in fast

*2026-08-24, version 3.8.7*

Half the time does not work on first attempt — connects to the door latch but does not unlock.

### 2/5 — Needs refinement

*2026-08-24, version 3.8.7*

These locks are a good idea. It’s convenient to access our building and home with our phone. But the unlocking process is slow, unreliable, and frustrating. And, when the app fails to work as expected, the physical locks and numeric pads on the doors are very tricky to interact with, often not registering or misreading a touch.

### 2/5 — An innovation that was never needed.

*2026-08-24, version 3.8.7*

This app is infuriating 75% of the time. Currently it won’t let me re-order my door order which is frustrating beyond belief when you live in a 300 unit building woth dozens of doors you CAN access but only need to use the same 5 ones daily. It lags with receivers frequently, which is less than ideal when trying to access the building when it’s dark out. This whole app is an “innovation” that wasn’t needed when a regular old key fob works infinitely better.

### 2/5 — Works! (Mostly…)

*2026-08-20, version 3.8.7*

Well, my biggest complaint with this app is, it’s persistence. I travel. Frequently. And it is annoying that if you don’t use the app on a daily basis, as long as you out. Not that logging in with a password. That’s saved in the iPhone password. System is such a big deal, but it is annoying that it doesn’t have longer persistence of login to make it easier for a resident to access the system.

### 5/5 — Great option for ppl with disabilities

*2026-08-20, version 3.8.7*

Im a paraplegic and this system makes it so easy to access my building and apartment where I live!

### 5/5 — Amazing Technology

*2026-08-19, version 3.8.7*

Smart door access is amazing technology

### 2/5 — Fix your app!

*2026-08-19, version 3.8.6*

Open app to unlock my door, App popup: “enable Bluetooth connections”, with “go to settings” as the only option. Go to settings, Bluetooth is already enabled… everytime I open the app this pops up, and Bluetooth has always been enabled!!! Fix your app!

### 2/5 — Slow

*2026-08-18, version 3.8.6*

Sometimes takes a good 5-10 seconds to detect and unlock the door

### 1/5 — Fitness room

*2026-08-18, version 3.8.6*

The fitness door is pretty difficult to operate and it poo

### 1/5 — Huge Security Risk!

*2026-08-17, version 3.8.6*

Door unlocks on its own and the company isn’t helping to resolve the issue or understand where it stemmed from. Bad customer service and awful system - NEVER use is my recommendation.

## Frequently asked questions about DOOR

### What does the DOOR app do?

The DOOR app integrates keyless access, smart home control, and on-demand services into one platform. It allows residents to unlock doors using their phone, share access with guests, control smart devices like lights and thermostats remotely, and book local home services.

### What are the key features of the DOOR app?

Key features include multiple ways to unlock doors (phone, keycard, Doorcode), secure time-limited access sharing for guests, remote control of smart home devices, real-time alerts for door activity and environmental changes, booking of home services, and a private access log.

### Is the DOOR app free to use?

Based on the provided information, the DOOR app is free to download and use. It does not have in-app purchases or advertisements, indicating a free monetization model.

### Who is the target audience for the DOOR app?

The app is specifically designed for residents living in modern buildings that support the DOOR system. It aims to simplify their daily lives by providing convenient access and control over their living space and related services.

### How does the app handle access sharing?

The app allows users to share access to their property effortlessly and securely. You can send time-limited access credentials to guests or service providers, eliminating the need for physical key handoffs and ensuring controlled entry.

## Version history (last 5 releases)

### 3.8.8 — 2026-08-25

Refreshed the work order activity feed with cleaner spacing and layout.
Plus bug fixes and stability improvements.

### 3.8.7 — 2026-08-19

Fixed intercom calls hanging up right after you answered them — you can now answer in listen-only mode even if microphone access isn't granted.
Your Work Orders on the Home screen now update instantly when you create, edit, or cancel one.
Fixed a Settings screen navigation issue on iOS 16.
Plus bug fixes and stability improvements.

### 3.8.6 — 2026-08-11

• Temperature and humidity sensors now show their alert settings, so you can choose the ranges you want to be warned about.
• Tap any alert in a sensor's history to see full details, including where it happened.
• Doors that need a firmware update or have pending changes are now flagged with a badge in settings.
• Clearer wording for air quality alerts and for the device pairing steps.
• Updated customer support hours.
• Plus bug fixes and stability improvements.

### 3.8.4 — 2026-07-30

Tap a door on your Home tab to jump straight into its settings.
More reliable Apple Watch sign-in.
Bug fixes and stability improvements.

### 3.8.3 — 2026-07-21

- Use Siri Shortcuts to enable and unlock your residential doors.
- Added a Save button when editing device settings.
- Door Sync now reflects real completion status.
- Fixed a crash on the unlock screen.
- Plus bug fixes and stability improvements.

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## More apps by Latchable, Inc.

- [Latch App](https://appshunter.io/ios/app/latch-app/id1062355375)
- [Latch Manager](https://appshunter.io/ios/app/latch-manager/id1293294919)

All apps by Latchable, Inc.: https://appshunter.io/developer/920070581

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*