# DoorLoop — Property management software

> All-in-one property management software for landlords, managers, and tenants. (iPhone/iPad app by DoorLoop Inc.)

- Source: https://appshunter.io/ios/app/doorloop/id1590868801 (this page in markdown: same URL + `.md`)
- Developer: [DoorLoop Inc](https://appshunter.io/developer/1590868803)
- Category: Productivity, Business
- Price: Free
- Rating: 4.80/5 from 1,436 App Store ratings · 181 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 23 MB
- Languages: American English
- Released: 2021-10-26
- Data updated: 2026-08-27
- Monetization: freemium
- User reviews in markdown: https://appshunter.io/ios/app/doorloop/id1590868801/reviews.md

## What is DoorLoop?

Running properties means juggling rent, maintenance, leasing, and accounting. DoorLoop puts all of it in one app, with AI that handles the busy work so your team doesn't have to.

Built for property managers and owners running residential, commercial, and mixed portfolios.

WHAT YOU CAN DO ON THE GO

Overview: Your portfolio, tasks, and cash flow at a glance. Know what's collected, what's late, and what needs attention before your first coffee.

Accounting: Track income, expenses, and reports across every property. Real numbers, in real time, without opening a laptop.

Rent Collection: Collect rent online with auto-pay and automatic reminders. Tenants pay. You stop chasing.

Maintenance: Submit, assign, and track work orders from anywhere. Route requests to vendors in seconds.

AI Assistant: Ask questions, generate reports, and draft messages in plain English. Like having an analyst in your pocket.

AI Inspections: Walk a unit, capture photos, and let AI write the report. Move-ins, move-outs, and routine checks in a fraction of the time.

Leasing: Accept applications, screen tenants, and eSign leases without leaving the app.

Tenant Portal: Tenants pay rent, submit requests, and access lease documents from their own login.

WHY OPERATORS SWITCH TO DOORLOOP

One connected platform for leasing, maintenance, accounting, and communications. No more patchwork.

AI that runs operations, not just stores data.

Live in days, not months. Migration handled for you.

Top-rated support, with real humans who answer in minutes.

The AI-native operating platform for property management teams.

Stop coordinating. Start operating.

## Key features

- Manage entire rental portfolio
- Process applications and background checks
- Track rent payments and ledgers
- Review financials and reports
- Manage maintenance requests
- Online rent payments for tenants

## What do users think of DoorLoop?

Overall sentiment: negative

**Pros**

- 🚀 Efficient financial tracking
- 🔒 Secure and reliable
- 🛠️ Comprehensive legal guidance
- 💻 Eco-friendly and paperless
- 📊 Intelligent insights
- 🤝 Incredible support
- 📈 Strategic rent pricing
- 🤖 Personalized dashboard widgets
- 🔍 Streamlined move-in/move-out process
- 🤳 User-friendly vendor communication

**Cons**

- 🐛 Glitchy and unreliable app
- 💰 High fees and charges
- 🔒 Difficult login and account management
- 🤖 Useless AI chatbot
- 🔍 Lack of tenant support and communication
- 🕰️ Slow and buggy performance
- 💳 Payment processing issues
- 🤯 Frustrating user experience

**Commonly reported bugs**

- Constant app crashes and freezes
- Inability to log in or access account
- Disappearing or incorrect payment records
- Compatibility issues with newer devices
- Recurring login and authentication problems

**Most requested features**

- Biometric login options
- Improved mobile app functionality
- Enhanced communication and support for tenants
- Streamlined payment processing
- Customizable dashboard and reporting
- Integration with other property management tools

## Recent user reviews (10 of 181)

All indexed reviews: https://appshunter.io/ios/app/doorloop/id1590868801/reviews.md

### 1/5 — Total garbage

*2026-08-13, version 4.3*

And of course their bug fox update caused a new bug to not allow sign in. This is the most incompetent team on the planet.

### 5/5 — Love it

*2026-08-04, version 4.1*

Best system ever

### 5/5 — Stop updating the app everytime

*2026-08-01*

Stop updating the app every time you update you make it more confusing

**Developer response:** Hi there, thanks for sharing this. We're always pushing updates to improve our app, but we hear you that changes can take some getting used to. If there's a specific part that's tripping you up, send us a note at support@doorloop.com and we'll take a look right away. We appreciate you taking the time to let us know!

### 5/5 — User Friendly

*2026-07-31, version 4.1*

Enjoy the app easy to pay rent and utilize the other parts of the app.

### 1/5 — The update made it worse

*2026-07-08*

With the new update, rent can only be paid in one sum - my roommate and I can no longer each pay our own half. INCONVENIENT AND OUT OF TOUCH - which tech bro decided this was a good decision? It’s a much larger amount of money now that one of us needs to keep in our account and the other has to sent smaller installments over Venmo to pay them back (because Venmo has a capped limit for each transaction). What is the point of an app if not convenience? PLEASE FIX THIS ASAP.

**Developer response:** Hi, and thanks for the feedback. Good news: split payments are supported in DoorLoop. Whether they're available to you depends on your property manager's settings, so we'd recommend reaching out to them directly to request it. If they need help enabling it, our support team is happy to walk them through it!

### 1/5 — Waste of a morning

*2026-06-26*

This app will run you in circles. It sends a text to fill out a rental application, then when you click on the link, you have to get a passcode sent to your email, and then when you put in the passcode sent to that email, it says the application is not assigned to the email IT JUST SENT THE PASSCODE TO! I received 4 text, I tried 4 times. This is absurd.

**Developer response:** Hello, and thank you for sharing your experience. Our team has reviewed what you've shared and we would like to connect directly with you to learn more and provide some support. Please send a note to support@doorloop.com, referencing this review so we can quickly identify your inquiry and assist further. We appreciate the opportunity to learn from you!

### 1/5 — Charges 60+ fee

*2026-06-24, version 4.1*

We thought using this app would be like my old rental places and charge maybe 4-5 bucks nope its freaking 60+! WHY??!!!

### 1/5 — Sucks

*2026-06-15, version 3.9*

App consistently disappoints. Constantly being signed out for no reason and having to sign in repeatedly to check notifications. If your landlord uses this app beware! It’s a sign that they are cheap.

### 1/5 — The AI system sucks

*2026-06-13, version 3.9*

Tenants should be able to just list their inquiries without talking to this Ai because at the end of the day, we are all trying to go around this AI to write our maintenance issues and it just wastes our time. There are so many other ways to receive tenants maintenance issues but AI is not it. Another thing, when you pay the rent a little early, the system doesn’t even cash that, it keeps sending you messages to pay your rent on time for the following month you have already paid. I get the system they tryna do but it sucks. I never had a rental system where I had to talk to AI for maintenance, it’s like calling Amazon and talking to a robot, just imagine, because all you want is a representative

### 5/5 — User-friendly

*2026-06-10*

The app is the most complete and user-friendly app for a property management software that I have use

**Developer response:** Thanks for the DoorLoop love! We love being part of your growing business.

## Frequently asked questions about DoorLoop

### What does DoorLoop do?

DoorLoop is an award-winning property management software designed to help landlords, property managers, and tenants manage rental portfolios efficiently. It allows users to handle everything from applications and rent payments to maintenance requests and financial reporting from a single application.

### What are the key features of DoorLoop?

Key features include managing entire rental portfolios, processing rental applications and background checks, tracking rent payments and ledgers, reviewing financials and reports, finding documents instantly, and managing maintenance requests. Tenants can also make online rent payments, view payment history, and submit maintenance requests.

### Is DoorLoop free to use?

While the description doesn't explicitly state pricing tiers, the mention of unlimited customization for various scales of operations and the absence of explicit purchase requirements suggest a freemium model. This typically means a basic version is free, with advanced features or higher usage limits available through paid plans.

### What kind of devices is DoorLoop compatible with?

The application is described as a mobile application, implying compatibility with both iOS and Android devices. It is designed to be accessible from anywhere, suggesting it functions across various smartphones and tablets.

### Who can benefit from using DoorLoop?

DoorLoop is beneficial for a wide range of users in the rental property industry. This includes individual landlords managing a single property, professional property managers overseeing large portfolios, and tenants seeking a convenient way to interact with their landlords or property managers for payments and requests.

## Version history (last 5 releases)

### 4.4 — 2026-08-23

Native phone call support

### 4.3 — 2026-08-11

Fixed bug

### 4.2 — 2026-08-11

Native outbound calls support

### 4.1 — 2026-06-23

Improvements and bug fixes

### 4.0 — 2026-06-20

Performance and Improvements

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*