# DOOS – دووس — user reviews

> 37 indexed App Store user reviews of DOOS by DOOS, rated 4.70/5 from 322 ratings.

- Source: https://appshunter.io/ios/app/doos/id6443408290/reviews
- App overview in markdown: https://appshunter.io/ios/app/doos/id6443408290.md
- Rating breakdown: 5★ 287 · 4★ 7 · 3★ 3 · 2★ 3 · 1★ 22

## Newest reviews (10 of 37)

### 3/5 — Can be better

*2026-01-03*

Over priced and if they wrong you which they do regularly with near expiring products or smashed melted ice cream, chocolates. It’s a mission to get what you’re owed. And you no one tolerates mistakes on daily produce it’s agitating

### 2/5 — The fruit is either spoilt or unripe

*2025-10-27*

The same disappointments repeat themselves every time! Over priced with very bad quality! You could get lucky with a few new things but mostly they have very bad storage and no plan to provide you with good edible produce

### 5/5 — Best service

*2025-01-16*

Best App in town ❤️

### 5/5 — Best service

*2024-11-27*

Best App in town ❤️

### 1/5 — Useless app

*2024-04-14, version 3.8.7*

They literally have less than 2% of the imported items already found in Danube and other stores. It’s a useless app if you ask me

### 5/5 — Fantastic

*2024-01-02*

They have unique imported products, saved ma life!!

### 5/5 — Perfect!

*2023-11-26, version 3.8.4*

Doos is a highly recommended online shop to buy from! It comes in less than 5 minutes and has everything needed!

### 1/5 — Poor Service; Poor Customer Service

*2023-11-13, version 3.8.2*

Delivery delayed by over 10 minutes. Customer service are not responsive and appallingly unhelpful. A poor first and last experience. A customer lost.

### 5/5 — Fastest delivery!

*2023-10-17*

Very convenient amazing customer service

### 1/5 — Sent me fake Fiji water.

*2023-10-15*

I would rather shop at Danube or Tamimi instead.

**Developer response:** We sincerely apologize for the inconvenience caused by receiving the wrong item and the issues with the Fiji water. We understand how frustrating it is when the order does not meet your expectations, especially when an item is missing.

Your feedback is important to us, and we are investigating this matter to ensure it doesn’t happen again. Please reach out to us at 0555041793 so we can address the missing item and resolve the issue as quickly as possible.

We appreciate your understanding and hope to serve you better in the future

## Most critical reviews (10 lowest-rated)

### 1/5 — They sell unfresh and rotten fruit.يبيعون الفواكه متعفنة وغير طازجة

*2026-05-22*

Very bad

**Developer response:** نود إفادتك بأن جميع الفواكه والخضروات يتم فحصها بدقة من قبل قسم الجودة قبل خروجها من الفرع للتأكد من جودتها وسلامتها. ومع ذلك، قد تظهر في بعض الحالات علامات التعفن من داخل المنتج فقط، دون أن تكون مرئية من الخارج، مما يجعل اكتشافها قبل التسليم غير ممكن.

في حال واجهت مثل هذه الحالة، نرجو منك التواصل مع خدمة العملاء مباشرة ليتم اتخاذ الإجراءات اللازمة ومعالجة الأمر بأسرع وقت.

يمكنك التواصل معنا بكل سهولة عبر القنوات التالية:
📞 الاتصال المباشر: +966115207934
💬 واتساب
📱 المحادثات المباشرة داخل التطبيق

### 1/5 — استغلال

*2026-05-11, version 3.25.16*

مكتوب بيعطوني كوبون خصم ٣٠ ريال اذا احد استخدم الكوبون حقي ، فالنهاية اعطوني ٣ كوبونات ١٠ ريال النصابين

### 1/5 — Not for me

*2026-02-27*

Large orders don’t seem to ever arrive on time. On many occasions it’s taken hours to deliver orders for me and customer support is too slow to respond or not respond at all. Will be looking for alternatives

**Developer response:** Thank you for your feedback — we sincerely apologize for the delays you’ve experienced with large orders and the inconvenience caused. This is not the level of service we aim to provide.

We understand how important timely delivery and quick support are, and we’re actively working to improve both our delivery times and response speed.

For faster assistance, you can reach us directly through:
📞 Direct call: +966115207934
💬 WhatsApp
📱 In-app live chat

We truly value your business and hope to have the opportunity to serve you better moving forward.

### 1/5 — تجربة سيئه وتطبيق بدائي

*2025-12-15*

تطبيق جداً عقيم ، تأخير المندوب ، ماتقدر تعرف فين موقعه ولا يوجد خريطه ، مافي خدمة عملاء ولا أحد يرد

**Developer response:** نأسف لسماع ذلك ونعتذر عن التجربة التي لم تكن بالمستوى المطلوب. نقرّ بأن التأخير وعدم وضوح موقع المندوب أمر مزعج، وملاحظتك بخصوص تتبع الطلب وخدمة العملاء محل اهتمامنا ويتم العمل على تحسينها.

نؤكد حرصنا على تطوير التطبيق ورفع مستوى الخدمة باستمرار. في حال رغبتك بمشاركة تفاصيل طلبك، يسعدنا خدمتك عبر الرقم +966115207934

### 1/5 — سيء

*2025-12-07*

لا انصح به لعدم مصداقيتهم وعدم التزامهم

**Developer response:** نأسف لسماع تجربتك ونقدّر ملاحظتك. نود التأكيد أن المصداقية والالتزام من أولوياتنا، وتعليقاتك ستساعدنا على تحسين خدماتنا بشكل مستمر.

إذا رغبت بمراجعة أي مشكلة واجهتك، يسعدنا تواصلك معنا مباشرة عبر الرقم +966115207934.

شاكرين لك وقتك وملاحظتك

### 1/5 — It doesn’t work

*2025-05-28*

Failed store, no one answers. The app doesn’t even handle the basic of sending verification code to your mobile

**Developer response:** We appreciate your feedback and are sorry to hear that the app didn’t meet your expectations. We’re constantly working on expanding our product selection, and your input helps us improve. Thank you for sharing your thoughts!

### 1/5 — Can’t use the app

*2025-04-09*

Can’t verify my number no verification code is sent

**Developer response:** We’re sorry you’re having trouble verifying your number.
Please reach out to our customer service team at 0555041793 so we can assist you directly. We’re here to help!

### 1/5 — Old products

*2025-01-06*

Very old and near expiration date products very bad experience won’t be ordering from them at all !!!!

**Developer response:** We're truly sorry to hear about your experience. This is not the standard we aim to deliver. Your feedback is very important to us, and we will forward it to the relevant team for immediate review. If you'd like to share more details, please feel free to contact our customer service at 0555041793

### 1/5 — منتجات خربانه

*2024-12-25*

للاسف المتجر هذا تغير اخر طلبين تجيني الخضار و الفاكهة خربانه و يماطلون على حكاية التعويض كأنك تشحذهم👎👎👎👎👎

**Developer response:** نأسف جدًا لسماع تجربتكم الأخيرة، ونعتذر عن أي إزعاج سببه ذلك. هذا لا يعكس مستوى الخدمة الذي نسعى لتقديمه، وسيتم رفع ملاحظتكم فورًا للفريق المختص للتحقق واتخاذ اللازم. نأمل منكم التواصل مع خدمة العملاء على الرقم 0555041793 لتقديم المساعدة ومعالجة الموضوع بأسرع وقت ممكن. شكرًا لتفهمكم.

### 1/5 — Poor Experience

*2024-12-06*

They need a lot of time to compete in the market,,,,I did 2 orders and they cancelled them.!!!!

**Developer response:** We’re really sorry for the inconvenience and canceled orders; that’s not the experience we want for our customers. We're working hard to improve. For any concerns, please contact our customer service at 0555041793

## Most praised reviews (10 highest-rated)

### 5/5 — Great options

*2026-07-05*

Love that I can only find Celsius on doos I hope they keep having enough stock and options

### 5/5 — حاسه انكم بتغلبون كل التطبيقات

*2026-05-21*

بضاعة حلوه واسعار معقوله وتوصيل سريع. يارب تشتهرون

### 5/5 — ابليكيشن رائع

*2026-04-24*

رائع جدا وسهل

### 5/5 — Truly epic app

*2026-02-11*

Amazing products and super fast service! Life saver!

### 5/5 — ممتاز

*2025-12-08*

تطبيق أكثر من رائع، بسيط، سهل الاستخدام، أنصح الجميع بإستخدامه

### 5/5 — London products In Saudi

*2025-10-30, version 3.24.2*

I just came back from London and doos helped me find my comfort food

### 5/5 — Great fast has everything

*2025-10-30*

I find things for my healthy routine

### 5/5 — تطبيق فنان

*2025-10-29*

👏👏👏👌عجبوني كيف مميزين عن غيرهم

### 5/5 — Reliable and Convenient Service

*2025-08-22*

Excellent app and service; deliveries are always on time with a smooth and user-friendly experience. The selection is wide and the customer support is responsive. Truly makes daily life easier.

**Developer response:** Thank you so much for your wonderful feedback 🌟. We’re delighted to know that you’re enjoying our app and service, and that our timely deliveries, wide selection, and responsive support are making your daily life easier.

Your satisfaction is our top priority, and your kind words motivate us to keep improving. We look forward to serving you again soon 🙏.

### 5/5 — Best app in Saudi

*2025-02-07*

Department store in 30 min. We love it

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*