# Dort Financial Mobile Banking — user reviews > 87 indexed App Store user reviews of Dort Financial Mobile Banking by Dort Financial Credit Union, rated 4.77/5 from 9,350 ratings. - Source: https://appshunter.io/ios/app/dort-financial-mobile-banking/id457915614/reviews - App overview in markdown: https://appshunter.io/ios/app/dort-financial-mobile-banking/id457915614.md - Rating breakdown: 5★ 7,336 · 4★ 690 · 3★ 206 · 2★ 50 · 1★ 189 ## What do users think of Dort Financial Mobile Banking? Overall sentiment: negative **Pros** - 🚀 Convenient - 👍 User-friendly - 💡 Lots of options - 🚀 Easy and fast - 👍 Great app - 👍 Awesome app - 👍 Very good - 👍 Reliable - 👍 Fingerprint login **Cons** - 🐛 Crashes frequently - 🐛 Errors and availability issues - 🐛 Slow performance - 🐛 Difficult check deposit process - 🐛 Inaccurate account balances - 🐛 Login issues - 🐛 Transfers take too long to post - 🐛 Limited transfer capabilities - 🐛 Poor customer service **Commonly reported bugs** - Blue screen issues when logging in - Compatibility issues with iOS 18 - Cash app transfer delays - Incorrect transaction postings **Most requested features** - Allow transfers between member accounts - Provide credit score updates - Increase mobile deposit limits - Add ability to track pending checks - Improve account balance display ## Newest reviews (10 of 87) ### 3/5 — Too many pop-ups *2026-07-08, version 2026.4.2.1* Way too many irritating pop-ups when you open the app. ### 2/5 — Features broken or unavailable *2026-04-04, version 2025.10.1.1* I called the bank to get a situation resolved with my check deposit access and they said it was fixed and weeks late it’s still unavailable. Now when I try to enter my info for external transfers it just loads for a second and stops before it does anything. Please fix the app ### 1/5 — App is great. A credit U to avoid. *2024-11-20, version 2024.4.0.10* I don’t think I have had a bad experience at any other bank in my life but this one seems to find ways to make my life miserable every second of the day. First letter of communication I get are a loan delinquency because my “starter kit” never got mailed to me to set up my account. Try to set up autopay online to link my bank accounts and it doesn’t work even though says “link successful.” So it forces me to pay my bill over the phone which is an additional 10 dollars. They push my ticket to their tech department that never fixes or gets back with me. So I had to do another phone call the next month and pay another 10 dollars. Now I get a notice saying they’ll charge me as of 8/10/24 because I don’t have the insurance they want. Glad they tell me that two month after the loan and how they’ll need to charge me an extra 2,600+ dollars. I don’t think this bank cares at all about its members. It cares about those juicy extras it can charge you. I am going to be taking my loan to another bank. I don’t even care if they charge a higher interest rate. I just want to be away from this awful bank. Stay away! (At least for loans) ### 3/5 — Needs some improvement *2024-10-03, version 2024.4.0.10* The app errors out regularly, and while the quick balance widget was partially functional before, it’s not compatible with iOS 18 at all. ### 2/5 — Since an update *2024-07-26, version 2024.4.0.10* The check deposit feature is now all jumbled together and the photo of the checks are difficult to navigate. It was so easy before the update. Please go back. The account page has all the numbers running on 2 lines. ### 5/5 — Easy and fast *2024-01-02, version 2023.3.0.1* Love Dort federal I just wish debit cards were tap and pay or even swipe , chip has been somewhat an issue for me ### 3/5 — Upgrade *2023-10-24, version 2023.3.0.1* I hate we can’t transfer money to other members from the app like other credit unions. ### 1/5 — Mobile App is clunky *2023-08-29, version 2023.3.0.1* The app is not very user friendly. Also the limitations on transfers causes poor member experience. ### 3/5 — Just a suggestion? *2023-08-21, version 2023.3.0.1* I’m a new user, so I’m thrilled to have this convenience! I would make one suggestion… Since we have so many accounts out here. When it goes to transferring between two accounts that we have, it would be really helpful if you could add the name of the account somewhere on that screen. Thank you. ### 5/5 — awesome *2023-07-10, version 2023.3.0.1* i really Like this app it so easy to use n convenient awesome job ## Most critical reviews (10 lowest-rated) ### 1/5 — New app *2026-08-05, version 2026.4.2.1* I think it should of been left alone, the only reason for changing it would be to improve it and you didn’t improve anything just mad it more complicated ### 1/5 — Design *2026-06-26, version 2026.01.01* New update is terrible. So much harder to read. Fresh designs are not always the best designs. ### 1/5 — Stuck *2026-05-29, version 2026.01.01* Why I gotta wait til the bank opens to have access to my direct deposit…shameful…it’s not like the technology doesn’t exist…u just choose not to use it ### 1/5 — Please fix the app *2026-02-06, version 2025.10.1.1* It’s been over two weeks since the app started crashing immediately upon opening it. Please fix this. ### 1/5 — App won’t open *2025-11-25, version 2025.7.2.1* App crashes immediately when trying to open it. Issue has persisted since the beginning of November 2025. ### 1/5 — Won’t work *2025-11-23, version 2025.7.2.1* App hasn’t worked in weeks. Crashes before it even opens the login screen - I have emails several times, and there’s been no response or fix from their team ### 1/5 — Blue screen *2025-10-16, version 2025.7.2.1* I can never actually log into my account. I keep getting a blue screen before and after Face ID and then it just sit on a blank blue screen forever ### 1/5 — Terrible app *2025-05-25, version 2025.2.2.3* This app fails more than it works and it is not very user friendly. Really could use an update. ### 1/5 — Slow transfers and crashes a lot *2024-12-27, version 2024.10.1.10* Sometimes having trouble transferring funds or unlocking cards. ### 1/5 — Often cannot log in *2024-12-08, version 2024.10.1.10* Over the last several months it seems like almost every weekend I cannot get into my account. Often at night time during the week. Very annoying and no update available. A message on the main screen when services are down would also be useful. Chase app works fine and cell service and WiFi are also fine. iPhone 14 Pro is fully up to date as well. Speed test shows 400mbps+ download 20 upload. It’s not on my end. ## Most praised reviews (10 highest-rated) ### 5/5 — Favorite CU *2026-07-08, version 2026.4.2.1* We love Dort so much that when we moved 2 hrs away we still continue to use them as our primary bank. ### 5/5 — Quinn’s Review *2026-06-21, version 2026.01.01* Great for managing money ### 5/5 — Review *2026-06-20, version 2026.01.01* I love the app ### 5/5 — Very good *2026-06-16, version 2026.01.01* Very convenient ### 5/5 — Very helpful app. *2026-05-17, version 2026.01.01* Will recommend. ### 5/5 — DORT FINANCIAL APP *2026-05-11, version 2026.01.01* The reason I am giving this a one-star rating is not due to the bank itself, nor the "Visa Signature" credit card, but rather because the app is in urgent need of improvement. I dislike absolutely everything about this app. It needs to be made more interactive, incorporating more features directly within the application itself so that it doesn't constantly redirect the user to the website. I urge the app developer to focus on enhancing the user experience—something this app is perfectly capable of delivering. Nowadays, high-quality technology is readily available, and there is significant competition among banking apps regarding the experience they provide to their customers. I believe my feedback can be constructive; if Dort Financial sets its mind to it, they could improve their app by 100%. Dort Financial App ### 5/5 — I love my bank *2026-03-26, version 2025.10.1.1* Best credit union ever ### 5/5 — I appreciate Dort *2024-08-09, version 2024.4.0.10* I appreciate Dort Financial because this is a credit union that really works with and for you. They really helped me when I needed help. ### 5/5 — Ledger *2024-02-21, version 2023.10* Great app and availability. I would like to have the ability to input my own pending written checks to more accurately monitor my spending. An app that I used to have I could do that, but my inputs were in a different color. ### 5/5 — Convenient *2024-01-18, version 2023.3.0.1* I do a lot of banking with this app and this helps me keep up with mostly all my transactions. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*