# Dot Assist — Marketplace Q&A Assistant

> AI marketplace customer service assistant for instant, personalized responses. (iPhone/iPad app by USERSDOT TEKNOLOJI VE DANISMANLIK ANONIM SIRKETI.)

- Source: https://appshunter.io/ios/app/dot-assist/id6478007552 (this page in markdown: same URL + `.md`)
- Developer: [USERSDOT TEKNOLOJI VE DANISMANLIK ANONIM SIRKETI](https://appshunter.io/developer/1731330315)
- Category: Productivity
- Price: Free
- Age rating: 17+
- Requires: iOS 15.1 · 35 MB
- Languages: English
- Released: 2024-02-27
- Data updated: 2026-07-16
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/dot-assist/id6478007552/reviews.md

## What is Dot Assist?

Dot Assist is your favorite AI customer service representative. Using advanced AI technology, this app instantly answers marketplace customer inquiries 24/7, improving customer experience and boosting sales. It learns your brand's tone and products to provide personalized responses to every question. Dot Assist has no time limits—it generates answers continuously, even on weekends and holidays!

Dot Assist learns from your marketplace product descriptions, product names, features, past Q&A, and any operational information you provide. The more information you input, the better and faster it responds each time!

What does Dot Assist offer you?  
 Response Mode: Choose between hybrid mode with your approval or fully automatic responses  
 Store Management: Manage all customer inquiries across your marketplace stores from a single screen  
 Quick Integration: Fast and easy store integration in just 3 minutes  
 Product Analysis: Analyze popular products with the most inquiries and identify key topics for those products

Dot Assist is already set to become your new favorite digital team member! Download now and get started!

## Key features

- AI-powered customer inquiries
- Personalized brand responses
- Hybrid or automatic response modes
- Multi-store inquiry management
- Quick 3-minute store integration
- Product inquiry analysis

## Recent user reviews (3 of 3)

All indexed reviews: https://appshunter.io/ios/app/dot-assist/id6478007552/reviews.md

### 5/5 — Kullanışlı bir uygulama

*2024-03-04, version 1.2.00*

Trendyol mağazama gelen soruları cevaplamak için kulllanıyorum şimdiye kadar memnun kaldım. Ürünlerime gelen sorular otomatik olarak cevaplanıyor

### 5/5 — Gerçektende vakit kazandıran bir uygulama

*2024-02-27, version 1.1.00*

Yapay zeka cevaplama oranını çok hızlandırdı, üstelik çok kolay

### 5/5 — Harika bir ürün!

*2024-02-27, version 1.1.00*

Pazaryerlerinde satış yapan satıcılar için harika bir ürün. Entegrasyon süreci çok kolay, teknik bilgi gerektirmiyor. Biz en çok sattığımız ürünlerin içerik bilgilerini de arttırdık, çok akıllı cevap veriyor. Gece sorularına cevap vermesi bizim için en güzel özelliği. Kullanımı çok kolay, mevcut satıcı panellerine benziyor.

## Frequently asked questions about Dot Assist

### How does Dot Assist learn my brand's tone and products?

Dot Assist learns by analyzing your marketplace product descriptions, product names, features, past Q&A, and any operational information you provide. The more data you input, the better it becomes at generating personalized responses.

### What are the response modes available in Dot Assist?

Dot Assist offers two response modes: a hybrid mode where you can approve responses before they are sent, or a fully automatic mode for continuous, hands-off customer service.

### Can Dot Assist manage inquiries from multiple online stores?

Yes, Dot Assist provides a store management feature that allows you to manage all customer inquiries from various marketplace stores from a single, unified screen.

### How quickly can I integrate Dot Assist with my marketplace store?

Integration is designed to be fast and easy, with Dot Assist offering quick integration in just 3 minutes for most marketplace stores.

### Does Dot Assist offer any analytics on product performance?

Yes, Dot Assist includes a product analysis feature that helps you identify popular products receiving the most inquiries and key topics related to those products.

### What is the age rating for Dot Assist?

Dot Assist has an age rating of 17+, indicating it is intended for mature users.

### How often is Dot Assist updated?

The latest version, 2.0.2, was released on May 8, 2026, suggesting a development cycle that prioritizes feature additions and improvements.

### Does Dot Assist have ads?

Dot Assist is ad-free, allowing for an uninterrupted user experience focused solely on managing customer inquiries.

## Version history (last 5 releases)

### 2.0.2 — 2026-05-08

We’ve made several improvements to make the app faster, more stable, and easier to use for you.
This update includes performance enhancements, bug fixes, and improvements to the overall user experience.

### 1.7.10 — 2024-04-30

Bug fixes and performance improvements

### 1.6.00 — 2024-03-22

Hata giderme ve performans geliştirmeleri

### 1.5.10 — 2024-03-20

Hata giderme ve performans geliştirmeleri

### 1.5.00 — 2024-03-06

Hata giderme ve performans geliştirmeleri

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-16.*
