# Dot Personal Banking App — user reviews

> 5 indexed App Store user reviews of Dot Personal Banking App by Dot Microfinance Bank Limited, rated 3.90/5 from 15 ratings.

- Source: https://appshunter.io/ios/app/dot-personal-banking-app/id1605176010/reviews
- App overview in markdown: https://appshunter.io/ios/app/dot-personal-banking-app/id1605176010.md
- Rating breakdown: 5★ 10 · 4★ 1 · 3★ 0 · 2★ 1 · 1★ 3

## Most critical reviews (5 lowest-rated)

### 1/5 — I need to speak to an agent ASAP.

*2023-10-11, version 1.7.0*

At first, I liked the app, nice graphics and it seemed pretty easy so I even preached about it and advertised it freely to my family and friends. I’m sure now everybody hates me ! How can you decline a transaction and still debit me? No way to contact your agents to ask a for a refund or even take the bother of trying to refund my money, at least other apps do same. And then you allow me register without prior notification that I will have a limit of #500 per day transaction! How then do I pull my savings out if your app keeps rejecting my BVN TOO. I am not happy and I have nothing to do with your bank again. It might mean nothing to you, the money you withheld from me . But that’s my savings and I feel bad, because na me carry my hand download the app without proper enquiries. 👎🏻

### 1/5 — BVN

*2022-04-01, version 1.0.2*

I’ve lost my BVN registered phone number, so I can proceed with it... you should collect details first before asking for BVN so that you’ll cross check if the person with the BVN is real and it will require a photo of valid means of identication.

### 1/5 — This is worst in terms of app development

*2022-04-01, version 1.0.2*

App really needs to be figured out. Can’t sign up with BVN it’s hitting an error, when you try to sign up without BVN it still hits a glitch. Needs fixing

### 5/5 — Smooth and reliable

*2022-06-30*

So far very happy with the service! Support quite fast too. Great job guys

**Developer response:** It is delightful to hear such positive words and it’s always a pleasure to serve our users.

### 5/5 — Really good app

*2022-04-05, version 1.0.3*

Pretty seamless onboarding and sign on. In app use is also intuitive

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*