# dotloop — user reviews > 184 indexed App Store user reviews of dotloop by dotloop, inc., rated 4.80/5 from 69,775 ratings. - Source: https://appshunter.io/ios/app/dotloop/id605565510/reviews - App overview in markdown: https://appshunter.io/ios/app/dotloop/id605565510.md - Rating breakdown: 5★ 61,821 · 4★ 4,165 · 3★ 1,429 · 2★ 562 · 1★ 1,798 ## What do users think of dotloop? Overall sentiment: negative **Pros** - 🚀 Efficient and convenient - 🔒 Secure platform - 👍 User-friendly - 💡 Helpful for busy professionals - 🚀 Anytime, anywhere access **Cons** - 🐛 Glitchy mobile app - 🐛 Buggy and unreliable - 🐛 Frequent login issues - 🐛 Editing challenges - 🐛 Compatibility problems **Commonly reported bugs** - App crashes and freezes - Inability to sign documents - Data loss and missing information - Inconsistent behavior across platforms - Billing and subscription issues **Most requested features** - Ability to edit text fields - Improved scrolling and navigation - Seamless integration across devices - Spellcheck and formatting options - Easier document management and archiving ## Newest reviews (10 of 184) ### 3/5 — Please try to make our experience better *2026-08-23, version 5.8.8* I’ve been using Dotloop for years, my first started out with it. I believe in 2015, so, that would make me an 11 year user of this program. I pay for it on my own. My broker does not pay for it. Over the past few years, especially since becoming a part of Zillow, the experience has gone downhill. It is frequently glitchy, difficult to log into from a cell phone, and Not as user-friendly as what it could be. You guys merged with Zillow so if you could do that “improvement” then you should be able to improve the operating system for the realtors… One can only hope. Thank you for taking the time to read this. ### 4/5 — Realtor *2026-08-19, version 5.8.7* Great app ### 4/5 — So Easy *2026-08-15, version 5.8.7* My favorite electronic signing platform. Easy to organize, easy to use, easy to understand. Just easy! ### 4/5 — None are seemless *2026-07-10, version 5.8.6* No signing program is perfect. This one is ok, definitely seems like it could be better… Zillow owned. But all are owned by a big company of some sort… ### 2/5 — Bugs with Multiple Signers *2026-06-29, version 5.8.6* There seems to be a lingering issue when multiple signers are engaged for signature - it either doesn't arrive or is unable to be signed ### 4/5 — Hold for Humanity *2026-05-21, version 5.8.6* I am a daily user of the app. As in, I use the app all day, everyday. And the new Hold to confirm you’re a human and not a bot requirement makes me want to throw my phone against the wall. Was this tested by an actual human before launching it? Sometimes the humanity bar loads quickly, other times it takes 7-10 seconds to load. By the time it’s done I can’t remember what loop I was accessing. Then I get to start all over again if I need to switch to a different app. And heaven forbid I lift my finger too early, the bar gets reset and we start again. Do better Dotloop/Zillow! Your users don’t deserve this. ### 3/5 — Not that thrilled. *2026-05-20, version 5.8.6* Hold my finger to ensure I’m not a robot every time I sign in is annoying. ### 4/5 — New update *2026-05-19, version 5.8.6* There is a lot to love and appreciate about DotLoop as a whole. Being a frequent phone user, having to hold a button to verify that I’m not a bot nearly every time I open the app makes me want to delete it. Add an option for facial recognition… ### 3/5 — Awkward to work with *2026-03-26, version 5.8.5* Mobile app is awkward to work with. Does not render to screen size properly on my iPad, and editing is VERY cumbersome and difficult. ### 3/5 — Issues *2026-02-27, version 5.8.5* Seems to have issues with auto share back from customer to agent frequently. Also although it has improved, more improvements need to be made to make the program more functional for iPad. Some features do not allow one party to fill after someone has signed without deleting. ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible *2026-08-24, version 5.8.8* If I had the choice I would never use Dotloop again. Glitchy and awful user experience in every aspect. I need certainty and speed in my business and Dotloop as a whole actively works against both of those everyday. ### 1/5 — Options to fill out not available *2026-08-22, version 5.8.8* As I try to fill out blanks and contracts, there’s many times when you can assign the blank, but then you can’t fill it out. That’s time-consuming to have to go into the website to do it off of a computer versus my cell. ### 1/5 — Buggy *2026-08-16, version 5.8.7* Its so confusing and buggy just trying to do a symple transaction and its wasting all ny time with technical confusion. ### 1/5 — Not too useful *2026-07-10, version 5.8.6* Can’t tilt, can’t adjust the signature box size, can hardly type or erase texts. Viewing is easy but requires a computer to actual work on preparing the document. ### 1/5 — Senior Sales Associate *2026-06-11, version 5.8.6* I wish I could describe how much I hate Dotloop. ### 1/5 — Unusable for many forms on iPad *2026-06-08, version 5.8.6* This app is unusable on my iPad Pro. Checkboxes and text fields do not select when tapped by finger or clicked via magic keyboard touchpad. Using the website was the only way to accurately submit several forms this morning. ### 1/5 — Can improve *2026-06-04, version 5.8.6* Very mediocre compared with competitors. I need to save the document every couple seconds otherwise I keep starting over and over ### 1/5 — I'm human *2026-05-21, version 5.8.6* Stop asking me if I'm human and taking 60 seconds to confirm every time I use the app ### 1/5 — Terrible customer support. Crystal accused me of not being honest *2026-05-15, version 5.8.6* After having another bad experience where it’s very difficult to use some of the features having to go back between the app and the browser and spending so much time to get one contract filled out scription. I clicked to cancel subscription back in February. I went into my account I clicked manage account. I clicked to cancel the subscription. It gave me an option to get a discounted subscription for 1999 a month for three months and in small tiny letters on the left it says cancel my subscription and I clicked on that. It did not go through. I noticed today after three months that I’m still getting billed I tried it again. It doesn’t work. I called customer support and the lady Kristal told me I should’ve known. I had a premium account because on the top left in blue on the very corner it does read premium. I did notice that now but I should not have had to look for that I should not have had to deal with this. I should not have had to call them. I recall this is something that happened a couple years ago when I was going out of town for the summer. I can’t believe after being a loyal customer for over a decade. I’m told that they’re not going to do anything for me. This service sucks. They don’t update the software. It’s terrible that you have to go back back-and-forth from the Web browser to the app to get things done. I am going to have to dispute the charges with my credit card company now and spend all this time after spending 30 minutes on the phone with Support. This is an honest review from a loyal customer for a long time explore other options if you don’t want to get frustrated, mistreated, and taking advantage of. My name is Lance Winters. I am a broker on Miami Beach. This is my review. ### 1/5 — What’s happened to Dotloop? *2026-05-09, version 5.8.5* Whatever you did in recent changes is really bad. ## Most praised reviews (10 highest-rated) ### 5/5 — Love Dot Loop *2026-08-16, version 5.8.7* Love working with that loop. It makes me feel very organized and so easy to work with both of my desktop as well as on the go on my phone. ### 5/5 — Necessity *2026-08-14, version 5.8.7* Saves me time and energy. Worth every penny. ### 5/5 — On the go *2026-06-16, version 5.8.6* No better app out there to help me with my business whether in the office or on the go! ### 5/5 — Dot loop is king *2026-06-07, version 5.8.6* Better than Elvis ### 5/5 — Fast time saver *2026-06-05, version 5.8.6* Dotloop makes my life easier as i can take care of clients even when travelling ### 5/5 — Love this Platform! *2026-05-27, version 5.8.6* Great features, friendly, integrated with several of my other platforms and services, and the customer service is top tier!! ### 5/5 — Review *2026-05-24, version 5.8.6* Easy to use and client friendly ### 5/5 — Very nice *2026-05-22, version 5.8.6* Very nice program ! ### 5/5 — Good *2026-03-28, version 5.8.5* Great app ### 5/5 — Necessity *2026-03-16, version 5.8.5* I’ve been using that loop for 15 plus years. I don’t know how I would do my business without it. Very user-friendly for the Agent and Client. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*