# Dots Memories: your story — user reviews > 164 indexed App Store user reviews of Dots Memories by onelife, rated 4.70/5 from 1,735 ratings. - Source: https://appshunter.io/ios/app/dots-memories-your-story/id6449039420/reviews - App overview in markdown: https://appshunter.io/ios/app/dots-memories-your-story/id6449039420.md - Rating breakdown: 5★ 1,544 · 4★ 75 · 3★ 32 · 2★ 21 · 1★ 63 ## What do users think of Dots Memories? Overall sentiment: negative **Pros** - 💡 Organized albums and calendar view - 👍 Ability to share albums with others - 🚀 Unlimited storage **Cons** - 🐛 Crashes and freezing issues - 🤑 Unexpected charges and hidden fees - 🤔 Confusing setup and navigation - 🚫 Inability to delete uploaded photos **Commonly reported bugs** - Photos not uploading completely - Inability to create an album or add a cover photo - Losing access to albums after signing out **Most requested features** - Add a 'play' icon for videos - Show full captions without having to click 'more' - Add a separate tab for videos - Implement a 'no time limit' option for event albums - Add a way to turn off the chat function - Implement push notifications for new uploads ## Newest reviews (15 of 164) ### 2/5 — Confusing but seems nice *2026-08-08, version 5.9.8* i tried to make a photo memory on this and the process took me at least a week because i had to restart so many times because i would close app. i gave up on making a photo memory and so i tried a shared album and i had to pay for a book to even make one, and i just wanted an album. seems really nice if you put in the time and money ### 2/5 — Poor performance- good idea *2026-06-15, version 4.42.1* I purchased one of the 12-month premium packages where guests can upload pics and videos was about $40. My guests had difficulty uploading to the app. Most said it never loaded or their photos and videos took too long to upload that it timed out, even being on WiFi. Waste of my money and time honestly to create this. ### 1/5 — idk *2026-05-23, version 4.37.4* i don’t even know because you have to pay for it ### 1/5 — The worst *2026-05-21, version 4.37.4* Not user friendly, no app support, not able to manage albums or make changes, not able to contact anyone ### 1/5 — App não funciona para os convidados *2026-05-17* Comprei o plano e meus convidados não conseguiram acessar sem baixar o app. Quero meu dinheiro de volta! **Developer response:** Olá, obrigado pelo seu feedback. Lamentamos muito que você tenha tido uma experiência ruim. Por favor, envie um e-mail para info@dotsmemories.app e analisaremos o que aconteceu no seu evento para encontrar uma solução o mais rápido possível. Aguardamos seu contato. ### 1/5 — Album code changes *2026-05-09, version 4.35.3* Paid for & created an album for my wedding and spent a lot of time uploading photos. Sent out wedding thank yous including a card with my album QR code and album code to my guests, only to find out afterwards that the album code had changed. Now nobody can access it unless I send them the updated code individually. There does not seem to be any way to contact support in the app. If I could go back in time, I wouldn’t waste my money on this. ### 1/5 — Album code changes *2026-05-06, version 4.31.1* Paid for & created an album for my wedding and spent a lot of time uploading photos. Sent out wedding thank yous including a card with my album QR code and album code to my guests, only to find out afterwards that the album code had changed. Now nobody can access it unless I send them the updated code individually. ### 1/5 — Forced me to pay *2026-05-03, version 4.27.1* I changed my phone and tried to log in to my dots account. I chose the wrong account and can’t event long out without paying for that freaking book. ### 1/5 — Not working *2026-03-24, version 4.8.7* I paid for the version were you can allow 100 people to upload from the app. When I down the QR code for the app, it takes you into the browser and makes you sign in with Google and then says there are no events to upload a photo to. It doesn’t say anywhere to download an app? Can you please help. I have no issue with people needing to download an app, but the QR has to be clear enough to tell people to do it otherwise it’s not going to work. It’s for a wedding please help. ### 2/5 — Waste of time *2026-03-21, version 4.8.7* So i got this with my friend and it looked amazing! We opened it up and made an album together. It was soo hard to work it crashed so much and wasn’t what we wanted. I couldn’t see my friends pics only mine and occasionally when i could it would load 10 mins late. The only thing that worked was the chat which didn’t give notifications when someone sent a message. There’s 1hour won’t get back! ### 1/5 — Péssimo! *2025-12-26* Fiz o pagamento e no dia da festa simplesmente não funcionou!! Os convidados n conseguiram acessar a versão web, msm ela tendo sido paga! As fotos n carregavam. Até tentei fazer um novo pagamento e msm assim n funcionou. Um absurdo. Péssima experiência **Developer response:** Olá, obrigado por avaliar nosso aplicativo. Entre em contato conosco pelo e-mail info@dotsmemories.app para que possamos analisar o que pode acontecer com seu álbum no dia do evento e encontrar uma solução. ### 2/5 — Unable to download photos *2025-12-01, version 4.0.1* SUPER FRUSTRATED. We used the app for our wedding and loved it but now no one can download the photos. When you click download it says “change download options in settings” but when you go to settings, there is no option to change the download options. So upset. Defeats the whole purpose of the app!! ### 3/5 — Weird *2025-11-29, version 4.0.1* The only thing is that when ever I open dots it takes me to settings and I have to hit the back arrow to get back into dots or I have to leave settings and go back to dots. It does this everytime. It wastes my time and I don’t like it one bit. ### 3/5 — Event timings glitching *2025-11-27, version 4.0.0* I have paid for premium features, unlimited photos but every time I open the app, the event timings keep changing randomly and my photos are getting mixed up. It would also be useful to change the date of several uploaded photos at once or select multiple to delete. ### 1/5 — Nutzlos *2025-11-16* Funktioniert hinten und vorne nicht. Ständig Fehler und Beschränkungen beim hochladen. Einfach nur enttäuschend. Bloß nicht für eine Hochzeit verwenden! **Developer response:** Hallo, vielen Dank für Ihr Feedback zu unserer App. Bitte kontaktieren Sie uns unter info@dotsmemories.app. Wir überprüfen Ihr Album, um sicherzustellen, dass alles einwandfrei funktioniert. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not the right choice for your wedding. *2026-08-29* I paid to get an online web album accessible so all my guests could s’il pas the pictures without having to get the app and it isn’t working, the download menu is empty. The service center is not open on the weekend, which isn’t convenient when your main target is the wedding sector. I had to delete all the pictures I uploaded one by one before looking for an app that actually do as advertised. ### 1/5 — Such a waste of money *2026-08-12, version 5.10.2* I purchased an album and every time I try to change the time for each category it doesn't save. I have tried and attempted to contact the support team and I have had radio silence from them. ### 1/5 — Buyer Beware SCAM *2026-08-04, version 5.7.6* My guests didn’t use the app during my wedding. So I thought to just purchase the photo book for memories. It’s been a month and never received my order. Whenever I reach out to customer service they do not reply and I have to send multiple emails to get a response. I am filing a dispute with my credit card company. ### 1/5 — Such a waste of money *2026-08-03* I purchased an album and every time I try to change the time for each category it doesn't save. I have tried and attempted to contact the support team and I have had radio silence from them. ### 1/5 — App não funciona *2026-08-02* Fiz a compra, ao montar o álbum ele da erro no pagamento, mas processou o pagamento e cobrou no cartão, porém não avança para criação do álbum. solicitei cancelamento da assinatura, e peço o estorno com urgência. ### 1/5 — Makes you pay *2026-07-30, version 5.7.6* Downloaded this app as a fun way for me and my friends to keep in touch but it doesn't let you use it without having to pay. Very disappointing. DO NOT GET. ### 1/5 — Não funciona *2026-07-24* App não funciona, paga e nada é liberado ### 1/5 — Dotbook *2026-07-11, version 5.0.0* The dotbook I ordered and payed for was not able to ship to me. I am outrageously frustrated because it gave no warning that it would not be able ship to the U.S . I am now stuck with a useless dotbook. BECAUSE IM NOT EVEN ABLE TO HAVE IT SHIPPED TO ME. The major inconvenience this is to me many may not understand but I payed full price for everything including a 300 page DOTBOOK. WHICH I WONT EVEN END UP GETTING. HORRIBLE APP, very inconvenient, inconsiderate, as well as the app is beyond inconsistent with updates and notifications. ### 1/5 — Poor performance *2026-06-23, version 4.46.15* UPDATE: customer service asked me to reach out to them regarding my issue so I did. They tested the link and it worked for them so they declined a partial refund for the lack of performance stating reasons that didn’t apply to me. I will not be using them for my upcoming events. I was originally between this app and another one- I recommend utilizing the other one. I removed my original 2 stars down to 1 simply for the lack of resolution. Original Review: I purchased one of the 12-month premium packages where guests can upload pics and videos was about $40. My guests had difficulty uploading to the app. Most said it never loaded or their photos and videos took too long to upload that it timed out, even being on WiFi. Waste of my money and time honestly to create this. ### 1/5 — Cuidado. Fraude!!!! *2026-05-27* Quero cancelar e não consigo. O aplicativo te leva a um cadastro e pagamento. Mas o produto não é disponibilizado. Não existe possibilidade de acessar seu perfil para cancelar a compra ou conseguir suporte. Claramente uma fraude. **Developer response:** Lamentamos muito a situação e queremos tranquilizá-la: a Dots Memories não é uma fraude. Por favor, entre em contato com a nossa equipe pelo email info@dotsmemories.app, informando o email usado na compra, para que possamos verificar o seu caso, ajudá-la a acessar o produto e orientar sobre o cancelamento. ## Most praised reviews (10 highest-rated) ### 5/5 — Amazing *2026-08-16, version 5.11.0* I have had this app for a long time now and I have saved so much storage!! So organised and helpful to find your photos unlike just scrolling through your camera roll. ### 5/5 — O melhorrrrrr do segmento! *2026-08-09* Perfeito e com uma interface linda. ### 5/5 — It’s Pretty Great! *2026-04-04, version 4.12.0* This app is perfect for keeping in touch and taking more photos. I think it’s a really cute idea, and it doesn’t take up too much storage. The only problem is that if you loose your streak but you took a picture that day and just didn’t post it, it won’t let you go and post it in that date, which is a little frustrating. Other then that, it’s a good quality app and I use it all the time! ### 5/5 — Love love love *2026-02-17, version 4.1.2* AMAZING Me and my friend who we don’t see often loved this and you don’t have to pay!!!! ### 5/5 — Superior a Apple Invites *2025-11-24, version 4.0.0* Sencilla, hermosa y práctica ### 5/5 — Should get it ig *2025-09-10, version 3.7.7* Peak fr fr ### 5/5 — Dots Memories *2025-08-08, version 3.7.1* I love this app because if you have a best friend and you are scared of moving away you can always remember that you will be together and have a photo album of all the things you did together and the memories you made. 🩵 Just because you are moving away physically it doesn’t mean your best friend will always be in your heart 💙 ### 5/5 — I love this app *2025-05-26, version 3.2.5* I LOVE this app, my plan is to move all of my Snapchat memories to dots and then get rid of social media ### 5/5 — UPDATED review *2025-05-19, version 3.2.4* I have already posted a review, but this is my 2nd one for an update! Please Add: • a ‘play’ icon in the corner so that people know a video is going to play instead of a photo. • FULL length caption, so we don’t have to click “more” on each caption longer than 2 words • a tab for only videos, scrolling similar to reels! THANK YOU! For those reading: you CAN now update a caption after posting a photo or video. The app does allow videos to be posted (I believe max 2 mins!) Updated AGAIN! May 2025: Thank you for adding **5 minute** videos!! Wooooo!! ### 5/5 — AMAZING *2025-05-16, version 3.2.4* I stay close to my friends and I was so happy and we chat every day now --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*