# Downriver Credit Union — user reviews > 17 indexed App Store user reviews of Downriver Credit Union by Downriver Community Federal Credit Union, rated 4.75/5 from 748 ratings. - Source: https://appshunter.io/ios/app/downriver-credit-union/id1337843743/reviews - App overview in markdown: https://appshunter.io/ios/app/downriver-credit-union/id1337843743.md - Rating breakdown: 5★ 625 · 4★ 45 · 3★ 18 · 2★ 4 · 1★ 20 ## What do users think of Downriver Credit Union? Overall sentiment: mixed **Pros** - 👍 User-friendly interface and easy navigation - 💰 Convenient balance and transaction viewing - 💳 Useful bill payment functionality - 🤝 Friendly and helpful staff - 💡 Pop Money transfer feature - 📊 Credit Sense financial management tool - 📱 Mobile banking convenience **Cons** - 🐛 App instability and frequent crashes - 🐛 Connectivity issues and login problems - ⚠️ Missing card alert notifications - 📋 Difficult check deposit process - 🌍 Restrictions on international transactions without explanation - ⏱️ Slow card delivery times - 🔐 Face ID authentication not working - ❌ Reduced functionality compared to previous app version - 📱 Cannot add multiple accounts **Commonly reported bugs** - App crashes and erases user data - Connectivity problem error messages - Face ID not functioning on iPhone - App won't open after updates - Card alerts not sending - Check deposit rejection with unclear error messages - App downtime exceeding uptime - Login connection failures after data erasure **Most requested features** - App updates with new features - Loan due date visibility - Support for multiple accounts - Transaction detail viewing and image checks - Improved check deposit process - Reliable card alert notifications ## Most critical reviews (10 lowest-rated) ### 1/5 — Bank issues *2025-09-10, version 25.1.30* Won’t do business with the entirety of Asia and won’t tell you why or warn you, also takes forever to get a new card from ### 1/5 — Not A Stable App *2021-02-18, version 20.2.50* I am not sure who runs this app but it is very unstable. I think the app has been down more than up in 2021. The worst banking app I have ever used. ### 1/5 — Issues *2019-11-25, version 19.2.50* Facial recognition (Face ID) instead of using your password is not working on the app for iPhones. It has that option to click and activate but is currently not working. This issue has been going on for over two weeks now. Very disappointing. ### 1/5 — Won’t open *2019-06-17, version 18.4.50* Since I updated the app ( today 06/17/19) it won’t even open. A message keeps popping up saying “connectivity problem” which is weird because I have internet connection with and without wifi. ### 1/5 — Dcfcu app *2019-01-12, version 18.2.71* App stopped working 3 months ago ### 1/5 — Crap *2018-06-15, version 17.4.81* Why is it that i can't view the details of each transaction as well as check images like every other banking app on the market? Total garbage. ### 1/5 — Horrible! *2018-05-24, version 17.4.81* The last app was WAY better. I can't see when my due dates are for my loans, it has zero options, I can't add a 2nd account like the last app allowed. I have a joint account with my daughter and I can't add it since I added my personal account already. I will keep my rating at 1 until it improves because right now it's just horrible and I'm sticking with the old app until they remove it from the store. If this app doesn't improve by that time then it looks like I'll be stuck with the web version smdh!! ### 2/5 — Not getting card alerts! *2023-07-15* I can no longer use Card Valet but this app isn’t sending me my debit card alerts! I used to get them instantly and that was so convenient and helpful! Please fix this!! ### 3/5 — Not getting live alerts *2025-03-19, version 24.2.40* I use my card often and my app is updated but I’m still not getting my card alerts. It’s very frustrating. ### 3/5 — Would be more but depositing checks is a pain! *2020-05-04, version 19.3.20* All n all it works good other then trying to deposit checks. It gets frustrating trying to deposit the same check over and over and over and over with error messages, can’t find endorsements (I use a stamper it could not possibly be any clearer!). Makes no sense! ## Most praised reviews (7 highest-rated) ### 5/5 — They make money simple 😀 *2024-11-06, version 24.1.70* By far the friendliest staff members in the business. ### 5/5 — Great app *2023-09-29, version 23.1.70* It’s a great app been with them for 5+ years love how I check my balances on the go love it 😃🤩 ### 5/5 — Update needed! *2022-04-02, version 21.2.70* Once app is updated with new features, it will be a big game changer for DRFC! Please update for us all. ### 5/5 — Bboysag *2020-12-24, version 20.2.50* I love how user friendly the Downriver Community Federal Credit Union App is. I can jump in and out to find my balance and if payments cleared since I’m horrible with book keeping. Having App on hand makes me have a sense comfort. ### 5/5 — Works Perfectly! *2019-01-10, version 18.2.71* This app does everything you could reasonably ask of a mobile banking app. You can view accounts and transactions in complete detail. You can transfer money to anybody anywhere using the Pop Money feature. I’m not sure if it shows your loan due date or not, but how hard is it to remember your car loan payment is due once a month on the first? Love the credit sense product. Easy to use and has really helped me manage my finances. The enrollment part is a bit more challenging than it has to be, but I realize it’s a device intended to protect my money, so it’s that way on purpose. ### 4/5 — Love it *2025-12-17, version 25.1.30* Love having the app I can see my funds my transfers and pay bills ### 4/5 — Great when it works! *2019-06-17, version 18.4.50* App keeps erasing everything. Then can’t connect to log back in. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*