# Downtowner — Eco-friendly, on-demand rides

> Eco-friendly, on-demand ride service for local transportation. (iPhone/iPad app by Downtowner App Inc..)

- Source: https://appshunter.io/ios/app/downtowner/id786617715 (this page in markdown: same URL + `.md`)
- Developer: [Downtowner App Inc.](https://appshunter.io/developer/935767678)
- Category: Travel
- Price: Free
- Rating: 4.80/5 from 406 App Store ratings · 68 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 44 MB
- Languages: American English
- Released: 2014-04-16
- Data updated: 2026-06-11
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/downtowner/id786617715/reviews.md

## What is Downtowner?

Downtowner is an eco-friendly on-demand ride service changing the way you get around town.

It's easy!
 - Tell us where you're headed to view the wait time. Then, just tap to request!
 - Track your driver's progress. We'll let you know when they get close!
 - Ride anywhere within our service area. Work or play, we've got you covered!

Service Areas:
 - Savannah, GA
 - Aspen, CO
 - Carbondale, CO

Download the app and ride with us!

## Key features

- On-demand ride requests
- View wait times
- Track driver progress
- Service area travel
- Eco-friendly transportation

## What do users think of Downtowner?

Overall sentiment: positive

**Pros**

- 💰 Completely free rides with optional tips
- 👍 User-friendly and easy-to-use app
- 🚗 Clean and well-maintained vehicles
- 😊 Friendly, polite, and knowledgeable drivers
- 🚀 Quick pickup times in most cases
- 🔒 Safe and reliable transportation service
- 🌟 Excellent alternative to paid rideshare services
- 📱 Simple app setup and registration process
- 🎯 Real-time ride tracking and notifications
- 💡 Innovative concept for downtown transportation

**Cons**

- ⏱️ Inconsistent and unpredictable wait times
- 🐛 Wait time estimates frequently change mid-request
- 📞 Poor customer support and communication
- ❌ No phone number for direct contact
- 🚫 Difficult account deletion process
- 😤 Unreliable driver behavior in some cases
- 🌙 Limited service hours
- 🚗 Limited service coverage areas
- 😞 Rude customer service staff in some situations

**Commonly reported bugs**

- Wait time estimates jump dramatically and change frequently
- Unable to verify ride request status after placement
- Account termination feature not functioning properly
- App login issues with password verification
- Drivers passing by and not stopping for waiting passengers

**Most requested features**

- Extended service hours, including morning availability
- Expand service to additional locations (e.g., Aspen Meadows)
- Save multiple addresses in app
- Credit card tipping option
- Direct phone number for customer support
- Better account management and deletion options
- Improved driver accountability system

## Recent user reviews (10 of 68)

All indexed reviews: https://appshunter.io/ios/app/downtowner/id786617715/reviews.md

### 5/5 — Helpful Service

*2026-04-04, version 3.2.0*

Use this service instead of the elusive DOT bus.

### 5/5 — Greatest idea ever!

*2025-10-29, version 3.2.0*

We used downtowner 3 times while we were in Savannah. The 3 different people we had as drivers were extremely friendly and talkative and just overall nice in general. 10/10 recommend and TIP YOUR DRIVER YOU ARE GETTING A FREE RIDE YOU CAN SPARE SOME CASH!

### 5/5 — Our review

*2025-10-24, version 3.2.0*

Our driver, Joel, was the best! Courteous, pleasant and interesting.😀

### 5/5 — Wow.

*2025-09-24, version 3.2.0*

Amazing.  Free.  Decided to go to the Kroger market at 8 pm while staying in downtown Savannah.  Wait time was 25 minutes for a driver to come.  Driver pulled up on time and I was notified by the app.  Went to supermarket and bought snacks for the hotel room.  Wait time for the return trip was only 3 minutes.  And the only cost was the optional tip.  But why wouldn’t you tip, the ride was free!

### 5/5 — Love this service

*2025-08-14, version 3.2.0*

Super convenient and easy to use! Just wish they went all the way to Aspen Meadows.

### 5/5 — The best!

*2025-03-17, version 3.1.20*

The best thing to hit carbondale! Especially if you can no longer drive.

### 5/5 — Great service

*2025-01-30, version 3.1.17*

Great app

### 2/5 — Do not ride with Thomas

*2025-01-29, version 3.1.17*

Do not ride with Thomas he passed us not only once when we were waving him down then didn’t come back as I could see on the tracker then couldn’t go back on because of the wait

### 5/5 — Easy to set up and use

*2025-01-02, version 3.1.17*

It took only minutes to set up and requesting my ride was easier than calling for a taxi or ride share.

### 5/5 — Awesome

*2024-09-18, version 3.1.6*

Very handy🥰😼😼

## Frequently asked questions about Downtowner

### What does Downtowner do?

Downtowner is an on-demand ride service that provides eco-friendly transportation within specific service areas. It allows users to easily request rides, view estimated wait times, and track their driver's arrival in real-time.

### What are the key features of Downtowner?

Key features include the ability to request rides on-demand, see estimated wait times before booking, track your driver's progress as they approach, and travel anywhere within the app's defined service areas.

### Is Downtowner free to use?

The app itself is free to download and use for requesting rides. The cost of the rides will be charged through the service.

### Where is Downtowner available?

Downtowner currently operates in Savannah, GA, Aspen, CO, and Carbondale, CO. Users can ride anywhere within these designated service areas.

### How do I request a ride with Downtowner?

To request a ride, simply open the app, tell it where you're headed to see the wait time, and then tap to request. You can then track your driver's progress until they arrive.

## Version history (last 5 releases)

### 3.2.0 — 2025-07-11

General enhancements to the rider experience.

### 3.1.20 — 2025-02-26

General enhancements to the rider experience.

### 3.1.17 — 2024-12-20

General enhancements to the rider experience.

### 3.1.15 — 2024-12-11

General enhancements to the rider experience.

### 3.1.14 — 2024-12-06

General enhancements to the rider experience.

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## More apps by Downtowner App Inc.

- [The Gant](https://appshunter.io/ios/app/the-gant/id1123230130)
- [Empire Express](https://appshunter.io/ios/app/empire-express/id1322527679)
- [Village Connect](https://appshunter.io/ios/app/village-connect/id1357326540)
- [Mountaineer](https://appshunter.io/ios/app/mountaineer/id1442735883)
- [Canyons Village Connect](https://appshunter.io/ios/app/canyons-village-connect/id1442736137)

All apps by Downtowner App Inc.: https://appshunter.io/developer/935767678

## Related topics

[downtowner](https://appshunter.io/ios/topics/downtowner) · [request ride with downtownowner app](https://appshunter.io/ios/topics/request-ride-with-downtownowner-app) · [travel app Savannah](https://appshunter.io/ios/topics/travel-app-savannah) · [gogastonia](https://appshunter.io/ios/topics/gogastonia) · [go gastonia](https://appshunter.io/ios/topics/go-gastonia) · [aurora rides](https://appshunter.io/ios/topics/aurora-rides) · [zippy rides](https://appshunter.io/ios/topics/zippy-rides)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*