# Dr. Cares - Pet Rescue 911 — user reviews > 335 indexed App Store user reviews of Dr. Cares by Gamehouse LLC, rated 3.70/5 from 330 ratings. - Source: https://appshunter.io/ios/app/dr-cares-pet-rescue-911/id1184896872/reviews - App overview in markdown: https://appshunter.io/ios/app/dr-cares-pet-rescue-911/id1184896872.md - Rating breakdown: 5★ 183 · 4★ 34 · 3★ 20 · 2★ 28 · 1★ 65 ## What do users think of Dr. Cares? Overall sentiment: negative **Pros** - 👍 Enjoyable gameplay - 💕 Engaging story - 🐶 Animal-focused theme **Cons** - 🐛 Game crashes or freezes - 💰 Paywall to access full game - 🔍 Unresponsive buttons or controls **Commonly reported bugs** - Unable to progress past level 2 - Ads still shown after purchasing full version - Left side of screen becomes unclickable **Most requested features** - More levels or chapters - Ability to continue progress across devices - Improved performance and stability ## Newest reviews (17 of 335) ### 2/5 — Good game great story but… *2026-02-22, version 2.2* I downloaded this game yesterday and played it all the way through the first chapter. I sat down to play again and the game will not get past the black loading screen. I’ve tried everything and it just will not open anymore. ### 3/5 — Sistemare *2025-10-13, version 2.2* Per la seconda volta di fila prendo tutti i topi nei livelli ma non sblocca obiettivo sistemate per favore ### 4/5 — Glitch *2025-06-27, version 2.2* I’ve had this game for a while and I really love it, but however, there is a glitch the glitch is when I hit play it says downloading ad so I tried to buy the no ad version but however, when I tap it, it just glitches me out and now I can’t play it. I would really love this to get fixed cause I love this game. ### 2/5 — falla *2024-11-10, version 2.2* No e podido jugar el juego porque no se puede poner pausa ni iniciar el nivel, ya que el botón de las tres rayitas no funciona, probé con otro dispositivo y tampoco funciona, es una falla del juego, espero lo arreglen ### 3/5 — :( *2023-09-17, version 2.2* Solo he podido jugar el primer nivel, ya que en el segundo nivel, no me deja jugar, no se puede apretar el botón de “jugar” ni tampoco el de ajustes, no se puede jugar así :( ### 2/5 — Stuck *2023-08-29, version 2.2* After buying upgrade at level 2, i cant play. I already tried to refresh ,on off the game but still cant play. ### 1/5 — Botão jogar *2023-01-13, version 2.2* Botão jogar não funciona na segunda fase. ### 1/5 — Can’t go past first round *2023-01-01, version 2.2* I can play the first round but after I purchase something and try to click the 2 it won’t do anything. I can’t get it to work. Very upset by this💔 ### 3/5 — Glitch *2022-12-04, version 2.2* Once I hit level 2 the whole left side of my screen becomes unclickable. I’ve never had that problem before and it’s not a problem in the other Dr. cares games. There’s no update so please fix this glitch ### 1/5 — Can’t play after level 1! *2022-11-19, version 2.2* I downloaded the game, played the intro then level 1. Did the upgrade on level 2 and then when I hit play nothing happens. I tried deleting the app and redownloading and that didn’t help. I’m not sure if this is a glitch or if the app hasn’t had any updates lately but either way very disappointed. ### 2/5 — can’t play *2022-10-14, version 2.2* I can’t play level 2, the play button is broken I can’t click it ### 1/5 — Fix the bug please *2022-10-04, version 2.2* I can’t continue to play after level one. I love the other two dr cares which work perfectly with no issue whatsoever, but I want to play this app too. Can you please fix the bug. I can’t click play on the second level. Thanks in advance ### 1/5 — Can’t play pass level 1 *2022-08-25, version 2.2* Once you get to level 2 it won’t let you continue pass the upgrade part 😢 ### 1/5 — Not happy *2022-08-10, version 2.2* I paid for the full game. Still doesn’t let me play level 2 what is wrong with this? More annoyed that I still can’t play even after purchasing the full game. ### 3/5 — Jogo travou e não entra na fase *2022-08-06, version 2.2* Ao finalizar a primeira fase do jogo logo já entra pra segunda e mostra como comprar itens para melhoria do local, porém o botão de jogar não entra na fase. Simplesmente fica nesta tela, mesmo instalando novamente ou criando outra conta no jogo. Precisam corrigir isso. ### 1/5 — 😑 *2022-07-30, version 2.2* Não funciona o botão da segunda fase ### 1/5 — Not Working *2022-07-05, version 2.2* This game is not working! After you play the first level it doesn’t let you go any further, I have paid for the full game but the menu won’t even open up! ## Most critical reviews (10 lowest-rated) ### 1/5 — Jesus saves *2026-06-21, version 2.2* I was rly excited for this game because it is right up my alley. I love animals and dogs and horses and I rly want to be a vet when I grow up. I started the game with high hopes because I have heard great things about Delicious and your games. I did level one excited for level two but then I tap play and it says “ We are downloading a new add please wait a moment” and I wait, and wait, and wait, and wait and no matter how long I wait it never works. I tried all the tricks like canceling the app deleting and re downloading AND NOTHING WORKS!!!!! Please fix this.🙏🙏🩷💜🩵🌷🎀 ### 1/5 — Stuck level 2 *2025-09-26, version 2.2* I think this is an on going issue and i did check the walkthrough as per developer advise in previous review but still same. Been trying to click ‘Play’ after upgrades but still unable to do so. Pls look into this. Thanks. ### 1/5 — Urgente *2025-08-10, version 2.2* No se puede jugar a partir del segundo nivel no deja presionar el botón para jugar y el de menú, se necesita arreglar ### 1/5 — Already purchased this game *2025-04-30, version 2.2* I purchased this game when it first came out on this platform. Why am I getting adds!? I get getting adds for free games. Not for games I already paid for. ### 1/5 — Faulty play button *2025-04-14, version 2.2* When I get onto the second level I can’t press play which is getting really annoying. It won’t let me press play no matter what I do. Can you pls fix it so I can play. ### 1/5 — Bug fixes *2025-02-11, version 2.2* Can’t even get past level two. It won’t allow me to click anything ### 1/5 — Stuck at stage *2024-05-12, version 2.2* I’m stuck at stage 2, in shopping store. I can’t press the play button. ### 1/5 — เล่นไม่ได้ *2024-04-21, version 2.2* เล่นได้แค่ด่านแรกด่านเดียว พอไปถึงพาร์ที่ให้ซื้อของก่อนเริ่มด่านต่อไป กด play ไม่ได้ค่ะ ทำอะไรต่อไม่ได้เลย ### 1/5 — très déçu *2023-06-15* déjà je ne peux même pas me connecter à mon compte facebook ,ensuite a partir du niveau deux au moments d'amélioration les objets tout se bloque et je ne peux plus rien faire ,ni quitter ni jouer , ensuite je n'ai pas accès au trois barres en haut a gauche de l'ecran au moment de choisir un niveaux. Réglez ça rapidement svp! ### 1/5 — Level 2 problem *2023-03-05, version 2.2* Hello i cannot click the settings and play after i buy some stuff at level 2 ## Most praised reviews (10 highest-rated) ### 5/5 — Tolles Spiel *2023-02-18* Hab es komplett durchgespielt und zwar mit Werbung gucken! Immerhin wollen die Macher auch ihre Brötchen verdienen. Sehr schöne Story, genau wie die beiden anderen Teile. 😊👍 ### 5/5 — เกมสนุก *2022-09-29, version 2.2* ติดตามเกมจากค่ายนี้ตลอด เกมดีทุกเกม ### 5/5 — I am a big Amy fan *2022-06-19* This game is lovely. Very enjoyable ### 5/5 — baixem! *2021-10-15, version 2.2* Simplesmente PERFEITO <33 ### 5/5 — 에필로그 *2020-12-29* 마지막단계까지 다 완료했는데 에필로그는 어떻게 볼 수 있는 거에요?? ### 5/5 — Awesome game *2020-11-10, version 2.2* Really enjoyed the adventure ### 5/5 — Kami *2020-11-10, version 2.2* Me encanto este juego se lo e recomendado a muchos amig@s y espero que agan otro similar se que ya hay pero me encantaria que agan mas ### 5/5 — Почему 2 главу просто невозможно начать? *2020-11-04, version 2.2* Купила подписку для 1 главы, серьезно??? Давайте как- то оптимизировать или деньги возвращать. ### 5/5 — Issues *2020-06-08, version 2.2* I put this game on my iPad, and then I put it on my phone, but I can’t access the menu and play the game. Can you please fix this. ### 5/5 — Totally awesome!!! *2020-05-14, version 2.2* This app is awesome! I love all the Emily games! Especially if you want to be a vet someday, like me! I also really like it because I am a fast “tapper” so I can look at different things all at the same time! I’m also a big fan of dramatic tv shows and games! So I really like this game and if you get it I hope it’s fun for you too! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*