# Drag: All-in-one workspace > Gmail-based team collaboration and workflow management tool. (iPhone/iPad app by DRAGAPP.COM LIMITED.) - Source: https://appshunter.io/ios/app/drag-all-in-one-workspace/id1526205004 (this page in markdown: same URL + `.md`) - Developer: [DRAGAPP.COM LIMITED](https://appshunter.io/developer/1526205546) - Category: Productivity - Price: Free - Rating: 3.00/5 from 3 App Store ratings · 7 written reviews indexed - Age rating: 4+ - Requires: iOS 12.0 · 67 MB - Languages: English - Released: 2021-09-08 - Data updated: 2026-06-04 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/drag-all-in-one-workspace/id1526205004/reviews.md ## What is Drag? Turn Gmail into a Team Workspace to manage customer support, sales CRM, recruiting and other workflows from your inbox. Built for Google Workspace users. ------ - World’s top #20 collaboration products (by G2) - Easiest set up (by G2) - Best ROI (by G2) - Fastest implementation (by G2) - Momentum leader (by G2) ------ Watch our demo: https://www.dragapp.com/watch-demo/ Browse Help Center: https://help.dragapp.com/en/ Speak to a Customer Champion: https://www.dragapp.com/demo/ ------ • Shared inbox Drag turns Google Workspace and Gmail into an all-in-one workspace for teams. Share company emails such as support@ right inside Gmail • Boards Your team can use shared boards like they were their own – using them for anything from a simple Help Desk and CRM to a Marketing board • Aliases Reply or compose new emails as yourself, your team or as the shared inbox address such as sales@ • Assignment Get work done faster by assigning emails and tasks to the best-placed team members. See, at a glance, who’s working on what • @mentions @mention your team to start a real-time chat with someone to close a conversation faster • Team chat A private space for you and your team. Add context to any conversation by collaborating behind the scenes with your team • Shared drafts Work together on replies. Collaborate using shared drafts. Write a reply and have your colleague check it before sending • Shared labels Share labels and organize your boards across your team • Collision detection Sometimes your team tries to do the same thing at once. Drag detects this and notifies users when they’re both on the same thing • Email templates Create templates, instead of having to write them from scratch over and over again. Access them fast from inside Gmail • Email tracking Know who’s viewing your emails and when. Think WhatsApp’s double-tick technology • Email sequences Never, ever send a manual email follow-up again. Send a personalized, scheduled sequence of emails • Automations Easily automate repeatable workflows. Automatically send emails to boards, assign emails and create tasks for your team • Custom fields Add fields to what your company needs. Custom fields have all different field types that you may need to organize your cards • Analytics Understand what’s happening on boards. Get insights into how productive your team is • Board views Use pre-defined filters to find relevant information on each board faster - assigned to me, archived, unread, sent, drafts, snoozed • Today view and ‘Assigned to me’ view Visualize all tasks due today or assigned to you, across all boards, in just 1 click • Tasks Not everything comes as an email, sometimes there’s a separate task. You can add tasks directly to your inbox • Email notes Can’t remember some details? Add notes to any email so you always have information to hand • Checklists Most emails come with things to get done. Separate these out and add them as actionable tasks • Due dates Is there a deadline – something you need to get done by a date? Keep things on track with due dates • Color coding Get a better overview of your boards by color-coding them based on time zones, urgency or anything that works best for you • Activity log Get a full history of all actions on a board or on a specific card • Sort & filter Sort and filter boards so that you can focus on the things that matter most. By person, status, color, label, you pick how to filter boards • Card links Generate card and board links and use the URLs anywhere • Drag to boards Drag works across boards. Received an email directly to you? Drag it to a team board so your entire team can help solve faster • File upload Share files with your team – upload all sorts of files to cards to close things faster • Merge cards Merge cards into collections to save time and energy. Group different emails and tasks into one single card to better manage your work • Integrations - Gmail - Google Groups - Google Calendar - Zapier ## Key features - Shared inbox management - Team boards for CRM and support - Email assignment and @mentions - Team chat and shared drafts - Email templates and sequences - Workflow automation - Analytics and board views ## Recent user reviews (7 of 7) All indexed reviews: https://appshunter.io/ios/app/drag-all-in-one-workspace/id1526205004/reviews.md ### 5/5 — Basic but works *2025-01-10* Good to have mobile access ### 2/5 — Keeps crashing *2023-09-16* I can only delete one email at a time, and after deleting a few it crashes. Needs more functionality to be a useful phone app. This might be a dealbreaker for the team because we are on the go. It also continues to ask about notifications instead of acknowledging the setting. Can’t set the default boards I want to show. ### 5/5 — Great complement to the chrome extension *2023-03-03, version 1.6.4* Handy app to be able to perform simple tasks on Drag boards on the go! It doesn’t have all the features available in the chrome extension yet but the team is constantly launching improvements so eventually it will catch up. ### 3/5 — Has potential *2023-01-30* Kanban email management is a great approach. The website for Drag works well. But the app doesn’t let me drag email cards from one column to another. Notified support. Not fixed. ### 1/5 — Barely any functionality *2023-01-25, version 1.6.3* Can’t add users to boards or add detail to tasks ### 5/5 — Functional, intuitive and improves collaboration *2022-03-15* This app is a must for groups who need the ability to work independently but seamlessly as part of a team. It enables in real time to manage group mail and tasks, without the need to be in the same room and space. It also helps to minimise the email drain when you get emails which don’t affect you as you only need to look in the folders which relates to your work, and not all emails (unless of course you want to). It is time saving, improves collaboration and communication and is so simple and easy to use. This tool is invaluable to teams who work independently but cohesively. ### 2/5 — Great app (on desktop) *2021-09-22* Drag is just great and we use it for work emails everyday. The mobile app however is far from good. Been missing major features and on top of them the ability to view/open/download/send attachments... ## Frequently asked questions about Drag ### What is Drag? Drag is a productivity tool that transforms your Gmail inbox into an all-in-one team workspace. It allows teams to manage customer support, sales, recruiting, and other workflows directly from their inbox. ### How does Drag help with team collaboration? Drag facilitates team collaboration through shared inboxes, shared boards, @mentions for real-time chat, shared drafts for co-writing emails, and collision detection to prevent duplicate work. ### Can Drag be used for CRM purposes? Yes, Drag can be used as a CRM by creating shared boards that function as a customer relationship management system. You can manage leads, track interactions, and assign tasks to team members. ### Does Drag integrate with other tools? Drag is built for Google Workspace users and integrates seamlessly with Gmail. Specific integrations beyond Google Workspace are not detailed in the provided information. ### What kind of workflows can be automated with Drag? Drag allows for the automation of repeatable workflows, such as automatically sending emails to specific boards, assigning incoming emails, and creating tasks for your team based on predefined rules. ### Is Drag available on multiple devices? Drag is supported on iPhone, iPad, and iPod, indicating it is designed for mobile use in addition to desktop access via Gmail. ### What is the update frequency for Drag? The latest version of Drag was released on April 24, 2025, suggesting a consistent update schedule. The specific frequency of updates is not provided. ### What is the user sentiment for Drag? Drag has a rating of 3.0 stars from 3 ratings, which suggests a mixed to neutral user sentiment based on the limited feedback available. ## Version history (last 5 releases) ### 2.4.7 — 2025-04-24 - Minor fix on compose box ### 2.4.6 — 2025-04-24 - Add compose as ### 2.4.5 — 2025-03-28 - Record audio on WhatsApp cards - Upload files, images, videos and audio on WhatApp cards ### 2.4.4 — 2025-03-20 - Add upload images to WhatsApp boards - Fix WhatsApp sender info - Fix reply email breaking in some scenarios ### 2.4.3 — 2025-03-07 - Support WhatApp image, audio and video messages --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-04.*