# DragonPals: Preschool Learning — user reviews > 100 indexed App Store user reviews of DragonPals by Zalomit Limited, rated 4.37/5 from 3,880 ratings. - Source: https://appshunter.io/ios/app/dragonpals-preschool-learning/id1447846626/reviews - App overview in markdown: https://appshunter.io/ios/app/dragonpals-preschool-learning/id1447846626.md - Rating breakdown: 5★ 2,768 · 4★ 424 · 3★ 204 · 2★ 138 · 1★ 292 ## What do users think of DragonPals? Overall sentiment: negative **Pros** - 👍 Engaging for toddlers - 🚀 Smooth performance **Cons** - 🐛 Frequent crashes and bugs - 🔒 Subscription issues and billing problems - 💰 Expensive for limited content - 📵 Unreliable offline functionality **Commonly reported bugs** - Inability to access purchased content - Subscription not recognized after reinstall - Blank screens and loading issues **Most requested features** - More advanced and age-appropriate content - Better parental controls and customization options - Improved stability and reliability ## Newest reviews (17 of 100) ### 3/5 — Problems *2025-10-12, version 4.0.0* My daughter loves this game but every so often it tells her she doesn’t have a subscription but she does. Then we have to fight with the app to get it to recognize her subscription. It’s a pain. I don’t know if it’s worth the hassle. ### 2/5 — Being charged *2024-04-09, version 2.8.1* I was charged today even after I cancelled my subscription in the App Store months ago ### 2/5 — Keiki Workd App *2023-11-15, version 2.8.1* Our family loves all of the program resources however the App working . Getting error message no WiFi ### 1/5 — Enjoyable but fully operational *2022-01-23, version 2.8.1* My daughter enjoys playing the games on this app however not all of the games are available despite being on WiFi. I have reloaded the app endlessly to no avail. Questioning if this was a good investment. ### 1/5 — Says purchased but I did not consent to buy anything *2021-12-21, version 2.8.1* I ran across this app on Facebook and hit the install button which did not say anything about purchasing anything. Then it says “purchased” but there’s nothing downloaded on my phone nor did I consent to any amount of money being taken, and I don’t even know how much money it was. This needs to be fixed!!! Messing around with peoples money is not right!!! ### 1/5 — Scammer beware *2021-12-01, version 2.8.1* Once you download this app, it will begin siphoning money out of your account LITERALLY every few days- not weekly, monthly or yearly. The app barely works/loads most times and there are no updates. So a scam like I said. They’ve gotten me for almost 80 bucks alone, and I just started the subscription last month. No one at Apple support helps, they just keep listing this app for them to receive their cut off the scam. And refer you to reach out to Keiki. Truly disgusted being that this is supposed to help kids. I guess no ones safe when it comes to money, not even our kids. UPDATE: two days after this post was made (& I’ve been unsubscribed) they made even MORE attempts to steal more money. This is happening everything 3-5 days. I’m filing charges with my bank NOW! Nvm, the response from the creators. It’s all robots copying and pasting. No real solutions here. DO NOT PURCHASE THIS APP 12/1 ### 1/5 — 환불해주세요 *2021-11-13, version 2.8.1* 사용 한적 없는데 계속 자동결제되어 피해를 보았습니다 빨리 환불 바랍니다 ### 1/5 — False advertisement *2021-10-08, version 2.8.1* Apps for kids should be free not false advertising and when you go in you all ask for monthly payments ### 1/5 — Not working *2021-10-02, version 2.8.1* I paid 1year ($59) But It is frozen. ### 1/5 — Downloads *2021-08-29, version 2.8.1* I have been trying to download the the worksheets to print out and when I try it states wifi. My wifi is on and I turn the data off just to be on wifi. Still haven’t can download them at all. ### 3/5 — Always need key in apple password *2021-08-20, version 2.8.1* Please solve this problem, every time i logout this game, when i login again then will ask for buy this game again, need me key in Apple ID password only can access my full version When i not around, my kid can’t play full version himself It’s trouble & bud Paid rm299 still everytime ask for payment 😵‍💫 ### 1/5 — Keeps trying to charge even after I paid lifetime *2021-08-10, version 2.8.1* I already purchased but keeps trying to charge ### 1/5 — Ripoff *2021-08-02, version 2.8.1* It’s not letting me restore my purchases ### 1/5 — Full of Disappointment *2021-08-01, version 2.8.1* I am extremely disappointed with this apps and how it charge. I had *UNINSTALLED* the apps within 7 days. Then the apps still continue charge me for 4 times. 4 cycle it continue charge me even i had uninstall the apps few weeks ago. No notification sent to me for this. After using for so many different apps for so many years, this one apps is the worst. Can't find any apps that can rank worst than this. Boring and poorly program apps. If I can rank at 0 star, I will do so. Or even at minus star if it allow me to do so. But unfortunately I unable to find that minus star rating. ### 1/5 — 환불부탁드립니다 *2021-07-31, version 2.8.1* 한번도 사용안했는데 자동결제가 됐어요 환불해주세요~! ### 1/5 — ?Lifetime Access for Half a Year? *2021-07-23, version 2.8.1* Apple support can’t do anything to restore or refund my purchase. Sitting here with a useless digital receipt for $70. Son really upset that he can’t use it. He really enjoyed it for 6 months. I know there is a pandemic and it’s lowering life expectancy but HALF A YEAR IS LIFETIME ACCESS!? ### 1/5 — Purchased full access unable to access content *2021-07-23, version 2.8.1* Purchased the life time subscription, but most content says there is no wifi connection and is unavailable. I have done the 4 steps suggested in previous posts, with no luck in resolving the issue. ## Most critical reviews (10 lowest-rated) ### 1/5 — CANCEL MY SUBSCRIPTION *2024-11-03, version 4.0.0* I tried to free trial. I am trying to cancel this. Cancel my subscription! Do not charge me. I am not interested in going any further than this free trial. ### 1/5 — Horrible *2024-06-05, version 2.8.1* Don’t buy, don’t download! They mislead you saying they are creating a personalized learning plan for your child with ADHD and then the iOS version is not available!! I never saw a plan for my child! The only app that works is a classic puzzle app that isn’t attractive to a child with ADHD! Total scam! ### 1/5 — A scam, App Won’t Work on My daughter iPad *2024-06-05, version 2.8.1* After paying for 6months, the app is changing me again to download it on my daughter iPads, I use my same email login and password. This is unfair and I’m going to dispute the charges with apple. ### 1/5 — The Cheating App *2024-04-02, version 2.8.1* I paid total £75.71 from 28th December 2023 to March 2024 but I couldn’t access the app activities. When I asked for refund they told me their policy is non refundable. This app is totally a robber. Be aware everyone! ### 1/5 — Scam *2024-04-02, version 2.8.1* Cancelled the subscription just after getting the app as the app is for much younger children than advertised! My bank account has just been charged £59.99!!!! Absolutely disgusting! Even when I go on the app the subscription isn’t live! I’ll be taking this up with my bank! Advertised for adhd children when it’s just a regular toddler app! Total SCAM!! ### 1/5 — Scam. Do not purchase *2024-03-29, version 2.8.1* If I could rate this app 0 stars I would. I downloaded this app through Instagram and signed up for a trial. I deleted this app prior to the trial period ending and a month later, this app developer withdrew money from my account. When I tried to contact KEIKI support via the App Store, I was advised that I had no pending purchases! So why did I get charged $46AUD from KEIKI if I have no active subscriptions? DO NOT BUY THIS APP. and yes, I have contacted KEIKI support and no one has gotten back to me! ### 1/5 — How do I sign in to my account *2024-03-05, version 2.8.1* Saw an ad on instagram. Found the app interesting for my child. Took a trial subscription. Installed the app on my child’s iPad. The app does not give an option to login to my account. It keeps on asking to pay instead of allowing to login. What kind of stupid app is this. ### 1/5 — Keiki scam, do not buy this game please! You can not delete! *2024-03-03, version 2.8.1* Charge you for nothing, can not see your subscription in Apple Store, not in your account, not in the game! It’s succing your money and can not get rid off it like ever! 89 pound went the drain, kids not even used this. ### 1/5 — Subscription *2023-12-07, version 2.8.1* Cannot cancel subscription ### 1/5 — Won’t restore purchase *2022-08-09, version 2.8.1* I paid for full access I log into another device and click on restore purchase and it says oops nothing to restore. ## Most praised reviews (10 highest-rated) ### 5/5 — Hdhfhytyyf *2022-07-03, version 2.8.1* Ytchggghgv ### 5/5 — Love this *2021-09-17, version 2.8.1* My two year old loves this app but sadly lately it won’t load. No updates or anything. Not sure the problem. ### 5/5 — Ydydgdgdyds I can definitely help you *2021-08-13, version 2.8.1* Okay thank you thank ### 5/5 — audrey *2021-06-18, version 2.8.1* d,audi ### 5/5 — Hhhhhgghhuiiii *2021-04-05, version 2.6.1* Iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiibbbbbbbbbbbbbbbb|{{{{{{{{{{{}}}}}}}}••••••••••••••¥¥¥¥¥¥¥¥¥¥¥+••========================••••••¥¥’ vccxSsertzzPpppppppppppppp. Kkkkkkikkk. Bbblokk n. Nnnjjj. Ijnnj. Jjjjoont ggggggg ### 5/5 — Small bug within settings menu. *2020-11-26, version 2.6.1* Hello. When playing your game on the iphone xs max on ios 14.2, I found a small bug within the settings menu. If a player taps/touches on the “edit challenge” button, the exit button becomes inactive and no longer functions. In addition to that, the “edit challenge” button doesn’t function at all. ### 5/5 — ! *2020-09-18, version 2.6.1* Keeps charging my card after i canceled ### 5/5 — Great toddler app *2020-02-12, version 2.5.0* Just downloaded and already love the first cat section. My son literally giggled at 22months ### 4/5 — Juego *2020-09-26, version 2.6.1* Hola yo compre esta app y me dice que la puedo compartir hasta con 6 miembros de la familia pero cuando la abro en la iPad de mi hija me dice que la tengo que comprar y ya tengo lo de compartir con familia activo ### 4/5 — No Sound *2020-07-09, version 2.5.6* Having trouble with the sound no sound at all. Even tried the settings in the app and on my phone. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*