# DragonPass Premier+ — Premium Travel Benefits

> Airport lounge access and premium travel benefits for members. (iPhone/iPad app by Dragon Pass Company Limited.)

- Source: https://appshunter.io/ios/app/dragonpass-premier-plus/id1572385428 (this page in markdown: same URL + `.md`)
- Developer: [Dragon Pass Company Limited](https://appshunter.io/developer/580149805)
- Category: Travel, Lifestyle
- Price: Free
- Rating: 4.20/5 from 6 App Store ratings · 124 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 59 MB
- Languages: American English
- Released: 2022-01-25
- Data updated: 2026-08-23
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/dragonpass-premier-plus/id1572385428/reviews.md

## What is DragonPass Premier+?

Whether it’s for business or pleasure, as a DragonPass Premier+ member you can enjoy a better airport experience to help start your trip in style.
Through the DragonPass Premier+ app you can access membership benefits including:
-Use the digital membership card to access over 1,000 lounges worldwide.
-Purchase additional visits for yourself or any guests joining you on your travels
-Pre-book spaces at selected lounges to avoid disappointment during busy travel periods

## Key features

- Digital membership card
- Access to 1,000+ lounges worldwide
- Purchase additional lounge visits
- Pre-book lounge spaces
- Premium airport experience

## What do users think of DragonPass Premier+?

Overall sentiment: negative

**Pros**

- 👍 Easy to navigate and use
- 🌍 Access to lounges worldwide
- ⚡ Quick booking confirmation
- 🍽️ Good food and drink offerings in many lounges
- 😌 Peaceful relaxation space before flights
- 🎯 Intuitive interface design
- 💳 Seamless account migration between versions

**Cons**

- 🚫 Lounges frequently unavailable or fully booked
- 🔐 Constant password reset issues
- 📱 App frequently logs out unexpectedly
- ⚠️ Poor UK lounge availability and quality
- 💰 Hidden booking fees and charges
- 🔄 Forced updates at inconvenient times
- ❌ Payment processing failures
- 🌐 Requires strong internet connection
- 😤 Frustrating pre-booking system loops
- 🏚️ Filthy and poorly maintained lounges
- 👥 Overcrowded lounges with no seating
- ⏰ 48-hour advance booking requirement
- 🚫 Manchester airport lounges consistently reject access
- 💳 Card payment not accepted reliably

**Commonly reported bugs**

- Password not recognized on login despite correct credentials
- Reset password emails not received
- SMS verification codes not received
- App crashes or freezes during booking process
- Booking availability shows slots that aren't actually available
- Infinite loop when selecting alternative booking times
- Keyboard doesn't appear for data entry
- Cannot paste text into password reset fields
- Face ID authentication fails or loops endlessly
- App won't accept pre-payment for bookings
- Membership card displays as out of date without wifi
- Cannot add or update credit card details
- Date selection defaults to past dates and cannot be edited
- App name truncated with ellipses in display
- Location services override search preferences
- Suspended accounts without explanation
- Joint account cards cannot both be registered
- Booking fees charged even when booking fails
- App requires forced update at airport with poor connectivity

**Most requested features**

- Apple Wallet integration for membership card
- Stay logged in on trusted devices
- Copy and paste functionality in input fields
- Password autofill support from password managers
- Ability to update expiring cards without new card number
- Book multiple pass holders simultaneously
- Offline access to membership card
- Location-based search without forcing local airport
- Same-day or walk-in booking options
- Phone booking option as alternative to app-only
- Better date selection calendar UI

## Recent user reviews (10 of 124)

All indexed reviews: https://appshunter.io/ios/app/dragonpass-premier-plus/id1572385428/reviews.md

### 1/5 — Still dreadful

*2026-07-22, version 1.3.21*

Like other users have reported . Each time I try to use the app I have to rest the password . It’s almost impossible to use this awful app

### 1/5 — Mr Gareth Curle

*2026-06-26, version 1.3.21*

This software works one in ten times of trying. 
I cannot even get an email or a text to reset password now.
The support is appalling , told response would be 72 hours. If you want to book your lounge allow a week in advance. Completely unsatisfied.

### 1/5 — Not working

*2026-06-16, version 1.3.21*

Shows wrong password

### 1/5 — Doesn’t work

*2026-06-16, version 1.3.21*

This used to work a year ago but now there is an error. It doesn’t recognise password when logging in and when you try and reset it via SMS or email code the code never comes through. Tried everything and minimal support too. Wasted so much time with this

### 1/5 — Rubbish

*2026-06-07, version 1.3.21*

Repeated logging in issues - always says password is incorrect, mobile number in wrong format and doesn’t sent a reset link when requested.

### 1/5 — Constant logins

*2026-06-01, version 1.3.21*

This app enforces more stringent login practices than most actual banks. It logs you out and forces you to login with password every single time. If my bank allows me to login with Face ID, why not dragon pass? Actually so annoying when trying to use it.

### 1/5 — Logging in issue

*2026-04-29*

Repeated issue logging into app.  Says password invalid , which it wasn’t because it’s saved.  Try to reset and it says mobile number is invalid format which is rubbish and no reset email ever arrives.  Customer Support can’t do anything than raise it internally.  Over a week later still no response from support and with same log in issue.  It was completely useless to me when I travelled last week , next trip in 4weeks would be nice if you could fix this and looking at reviews this  issue is not unknown.

### 1/5 — Utter rubbish

*2026-04-11, version 1.3.21*

I have to log in and change my password every time I use the app! This has been going on for years and I have reached out to support who never respond.

### 1/5 — Useless login - never recognises my password

*2026-04-06, version 1.3.21*

This app login is diabolical. It never recognises my password… even if I reset it 5 or 6x. It totally defeats the purpose of having a relaxing journey for my trip. Just because an app doesn’t recognise your password and won’t let you access the QR code to check in into a lounge!  Please sort this out. We shouldn’t need a PhD or losing hair to log in. Thanks

### 5/5 — So far All good apart from UK airport

*2026-04-05*

Based on my recent travel experience, I must admit apart from uk airport , otherwise it is all good so far . But it is not the app fault, it is just the airline paid customer gets in first . But we also paid  card membership tho !

**Developer response:** Thank you for taking the time to share your feedback with us , we really appreciate it.

We’re glad to hear that your experience has generally been positive and understand your comments regarding access at UK airports.

Your feedback is valuable to us, and we always aim to work closely with our partners to improve the overall experience. If you’d like to reach out to us directly for any assistance or have any questions, please don’t hesitate to contact us at support@dragonpasspremierplus.com.

## Frequently asked questions about DragonPass Premier+

### What does the DragonPass Premier+ app do?

The app provides members with access to premium travel benefits, primarily focusing on enhancing the airport experience. This includes using a digital membership card to access over 1,000 lounges worldwide, purchasing additional visits for yourself or guests, and pre-booking spaces at selected lounges.

### How can I access airport lounges with this app?

You can access airport lounges by using the digital membership card within the DragonPass Premier+ app. This card grants you entry to over 1,000 participating lounges globally, allowing you to start your trip in style.

### Is there a cost associated with using the DragonPass Premier+ app?

The app itself is free to download and use for members. However, membership benefits like lounge access are tied to a DragonPass Premier+ membership. Additional lounge visits for yourself or guests can be purchased through the app.

### Can I book lounge spaces in advance?

Yes, the app allows you to pre-book spaces at selected lounges. This feature is particularly useful during busy travel periods to help avoid disappointment and ensure you have a guaranteed spot.

### Who is this app for?

This app is designed for individuals who travel frequently, whether for business or pleasure, and are looking to enhance their airport experience. It's ideal for those who value comfort, convenience, and access to premium facilities while waiting for their flights.

## Version history (last 5 releases)

### 1.3.21 — 2026-03-03

We have made some improvements and refinements to our app! With these changes, users will now be able to enjoy improved performance.

### 1.3.20 — 2026-01-13

We have made some improvements and refinements to our app! With these changes, users will now be able to enjoy improved performance.

### 1.3.19 — 2025-12-18

We have made some improvements and refinements to our app! With these changes, users will now be able to enjoy improved performance.

### 1.3.18 — 2025-12-10

We have made some improvements and refinements to our app! With these changes, users will now be able to enjoy improved performance.

### 1.3.17 — 2025-11-27

1、Refix Contact me issue
2、old menu dp logo update
3、seach page UI change
4、Frontend Prepare Order Issue Fix

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## More apps by Dragon Pass Company Limited

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All apps by Dragon Pass Company Limited: https://appshunter.io/developer/580149805

## Related topics

[lounge pair](https://appshunter.io/ios/topics/lounge-pair) · [dragonpass](https://appshunter.io/ios/topics/dragonpass)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*