# DrChrono EHR / EMR — EHR, Medical Billing & RCM

> All-in-one EHR, medical billing, and RCM for healthcare practices. (iPhone/iPad app by drchrono Inc.)

- Source: https://appshunter.io/ios/app/drchrono-ehr-emr/id369191782 (this page in markdown: same URL + `.md`)
- Developer: [drchrono Inc](https://appshunter.io/developer/363897226)
- Category: Medical, Health & Fitness
- Price: Free with in-app purchases
- Rating: 4.40/5 from 3,727 App Store ratings · 142 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.6 · 334 MB
- Languages: American English
- Released: 2010-04-27
- Data updated: 2026-08-26
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/drchrono-ehr-emr/id369191782/reviews.md

## What is DrChrono EHR / EMR?

DrChrono EHR is an all-in-one EHR that seamlessly integrates patient scheduling, clinical workflow, telemedicine/telehealth and medical billing. With our state-of-the art EHR system, you enter patient information only once and data gets automatically passed to clinical charting, e-prescription, lab orders, and medical billing minimizing multiple data entries and data entry errors.
 
DrChrono's EHR / EMR was voted the #1 Mobile Electronic Health Record 9 years in a row by Blackbook. 
 
The DrChrono EHR app is:
 
• Safe and secure, meeting or exceeding industry standards.
• Simple to use, offering a great out-of-the-box software as well as a customized solution.
• ONC Certified to meet all requirements of the HITECH ACT & Meaningful Use Stage 1,2 & 3.
 
Best-in-Class Clinical Tools
• H&P, SOAP, and customizable medical forms.
• Integrated Telehealth / Telemedicine so you can have Video Visits.
• Custom vital flowsheets: track any user-defined measurement over time.
• Custom macros:  auto-populate your notes with a click of a button.
• Lab integration: order and receive lab results directly into the patient’s chart.
• Dynamic photo charting and drawing tools.
• eRX with EPCS:  Electronic prescription including controlled substances directly from iPhone, iPad & computer.
• Electronic referrals: send & track referrals electronically
• A huge library of customizable medical templates
• Medical speech-to-text
& More!
 
Powerful Patient Scheduling & Engagement
• Pre-appointment & real-time insurance eligibility check
• Automated email/text/phone reminders
• Patient Portal:  Fully functional, HIPAA compliant patient portal with secure messaging
• Paperless check-in with digital consent forms on iPads
• Self-check-in Kiosk mode on iPad
 
Medical Billing RCM Services that Improve Collections
• 94%+ clean claim rate
• 48-hour turnaround on denials
• 96%+ of claims paid within 60 days
• Complete transparency into your practice financial status
• Direct communication with our medical billing team

DrChrono EHR / EMR is available on iPad, iPhone and web. Download today and start providing better & faster patient care!

## Key features

- Integrated Telehealth/Telemedicine
- Automated Patient Scheduling
- Electronic Prescriptions (eRX)
- Medical Billing & RCM Services
- HIPAA Compliant Patient Portal
- Customizable Medical Forms
- Speech-to-Text Dictation

## Pricing and in-app purchases

Base price: Free.

**One-time purchases**

| Purchase | Price | Type |
| --- | --- | --- |
| Month of Prometheus | $249.99 | one-time |
| Month of Hippocrates | $349.99 | one-time |
| Month of Apollo - Billing | $599.99 | one-time |


## What do users think of DrChrono EHR / EMR?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 🚀 Customizable
- 🚀 Intuitive interface
- 🚀 Efficient workflow
- 🚀 Convenient mobile access

**Cons**

- 🐛 Frequent crashes and bugs
- 🐛 Unreliable syncing and data loss
- 🔧 Poor customer support
- 💰 Expensive for small practices
- 🕰️ Slow performance and lagging

**Commonly reported bugs**

- Prescription refill issues
- Appointment scheduling problems
- Inability to view/access patient documents
- Billing and payment processing errors
- Inconsistent behavior across devices

**Most requested features**

- Android app support
- Better integration with other systems
- Improved reporting and analytics
- More customization options
- Enhanced patient portal functionality

## Recent user reviews (10 of 142)

All indexed reviews: https://appshunter.io/ios/app/drchrono-ehr-emr/id369191782/reviews.md

### 2/5 — Too many challenges

*2026-08-21, version 2026.7.1*

Let me start Megan and Stacy amazing to work with them! They love their job is clear. Besides that it’s a nightmare the notes are terrible format, the AI scribe doesn’t have telemedicine options and too many mistakes you literally have to write your note why pay. Customer service a pain with AI bots. I am waiting for my contract to switch

### 1/5 — Login problems

*2026-08-17, version 2026.7.0*

Opened APP, asks for username and password, put my Goggle account information hoping that was what it wanted, but didn’t work!  I’m stuck! No where to register to create a login and password and no help screen to direct me😩
Will call small phone number at bottom of AP and hope for the best 😆

### 1/5 — How can system so behind with the times

*2026-06-17, version 2026.6.0*

1. Just to send in a prescription for a patient is so weird. It takes 25 clicks minimum. There should be a much more efficient way to send in a prescription from this app. 

2. Messaging back-and-forth with patients and not being able to see the previous messages is an absolute pain. All you have to do is copy what email does and apply it to this app, but apparently that’s impossible.

3. The app logs you out. It’s not efficient.
I really wish DrChrono would keep up with the times

### 1/5 — Getting worse by the minute

*2026-06-10, version 2026.5.1*

They used to have beautiful graphics and a clean simple system for their website version, now they are trying to look like all the other systems available and call it an “upgrade”, the only reason we chose it and promoted it to other users was because it was different. Way to ruin a good thing. As for the app it is to simplistic and incomplete. Offers little to no customization and editing options, it’s more of a summary like a basic calendar.

### 2/5 — Keeps getting worse

*2026-05-18, version 2026.5.0*

I’ve been with Dr Chrono since 2019. It’s been a good experience until the last two years. The app is worse, can’t start a new patient message from app. EPCS is painstakingly cumbersome. The app keeps logging  me out every two days even after selecting save for 30 days. Have to enter Authy code all the time.

### 1/5 — RUN the other way !!!

*2026-05-15, version 2026.5.0*

Worst EHR on the market today !!! Horrible customer support.. the EHR IS ALWAYS BROKEN !!! Terrible !! It’s been 4 years of HELL .. we are trapped .. save yourselves !

### 3/5 — Ups & Downs

*2026-05-13, version 2026.5.0*

I’ve been using drchrono since 2013. I was looking for something easy to use, portable and mobile. drchrono was a perfect fit and allowed me the breakaway from hospital systems and start my own practice. I have relied on drchrono since & had been very happy with it. UNTIL the last 4 years where we’ve experienced slow if any response from the Zen Desk when a ticket was opened. Frequent bugs in new releases to data being entered but just never saved, or scripts being sent that never arrived. I was seriously looking at EPIC as an alternative. RECENTLY drchrono seems to be investing a lot of time in updating its whole platform and making it internally more cohesive and an overall smoother user experience. drchrono seems to have gotten its second wind. I’m hopeful, but our transition to EPIC is still slated for Feb 2027 with one eye still on drchrono. If the new momentum continues & drchrono lives up to its potential I’ll stay because there’s so much Iike about the platform but if it drops the ball again I’ll have to say good bye to a longtime friend.

### 2/5 — ￼Dictation substantially worse with new update

*2026-04-08, version 2026.3.0*

Takes multiple tries for microphone dictation to work

### 1/5 — From Best to Least in 6months

*2026-04-06, version 2026.3.0*

I’ve been working with DrChrono for several years. I found initially that it was a fairly decent EHR for the price and that value meant something to me. Also the tech support was easily navigated and there were very few issues. However since being bought out by the new company it’s drastically imploded Into chaos. Things that were working  prior to buyout no longer do, things that use to work seemless with the system and IPhone are now conveniently “upgrades” - and forget about getting any resolution with tech issues - AI chats dominate and honestly just smh on what’s next.  Any new providers looking STEER CLEAR

### 1/5 — The worst EHR you will ever use

*2026-02-13, version 2026.01.0*

I’ve used this EHR for years now and it is by far the slowest, most problematic EHR I have ever used. The app itself has so many bugs and will often not even be able to load your patients (you know, the whole point of an EHR)… if you’re deciding between EHRs, stay FAR away from this one I promise you it isn’t worth it.

## Frequently asked questions about DrChrono EHR / EMR

### What does DrChrono EHR / EMR do?

DrChrono EHR / EMR is an all-in-one electronic health record system that integrates patient scheduling, clinical workflow, telemedicine, and medical billing. It aims to reduce data entry errors by automatically transferring patient information across various modules, from charting to billing.

### What are the key features of this EHR system?

Key features include integrated telehealth for video visits, customizable medical forms (H&P, SOAP), electronic prescriptions (eRX) including controlled substances, automated patient reminders, a HIPAA-compliant patient portal with secure messaging, and comprehensive medical billing and RCM services.

### Is DrChrono EHR / EMR free to use?

The application is available for download and use, with in-app purchases likely supporting its various features and services. Specific pricing for different tiers or modules would typically be detailed on their official website or within the app's purchase options.

### What devices is DrChrono EHR / EMR compatible with?

This EHR system is available on iPad, iPhone, and web-based platforms. This allows for flexible access and use across different devices, catering to various practice environments and user preferences.

### Who would benefit from using this app?

Healthcare providers, clinics, and medical practices of all sizes would benefit from this app. It's designed to improve efficiency in patient care, streamline administrative tasks like scheduling and billing, and enhance patient engagement through features like a secure portal.

## Version history (last 5 releases)

### 2026.7.1 — 2026-08-20

This release includes the following improvements:
Improved Vitals & Documents viewing: Your selected viewing placement is now preserved when returning to the app after it has been running in the background.
Favorites Medication restored: The Favorites Medication option is once again available from the iPhone menu.

### 2026.7.0 — 2026-07-30

Platform & Reliability Updates
Fewer Crashes & Improved Square Payments: Updated Square payment integration across mobile EHR and Check-In apps to reduce unexpected crashes and improve connectivity during card processing at check-in.
Availability: Available now (iPhone, iPad). Installs automatically with no workflow changes required.

Clinical Features
Pending Tasks Status Indicators on Schedule: Appointment cells now feature visual status indicators showing pending draft clinical notes and eRx drafts, allowing providers to see incomplete tasks at a glance. Includes a tappable shortcut directly to eRx Drafts and the Sign Note page.
Availability: Available now for all DrChrono mobile providers (iPhone, iPad, Mac).

EverHealth Scribe Billing-Compliant CPT Code Suggestions: EverHealth Scribe now automatically suggests CPT and diagnosis codes that comply with payer-specific ordering rules to reduce manual rework and minimize denial risks.
Availability: Available now to practices using EverHealth Scribe with billing code suggestions.

Automatic Billing Code Caching: Billing code searches are now cached automatically in the app to make recently used codes instantly available. The manual toggle setting for search caching has been removed.
Availability: Available now (iPhone, iPad).

Early Access Features
Rich Text Formatting in EverHealth Scribe Notes: Clinical notes generated by Scribe preserve bolding, line breaks, and structural formatting when synced to mobile and web EHR apps, reducing manual editing.
Availability: Open beta (Full availability September 2026).

Message Center Threading on Mobile: Patient communications in the Patient Messages folder are now grouped into continuous threads by subject for easier context and quicker replies.
Availability: Early access beta for web and mobile (Full availability August 2026).

iOS 27 Compatibility Notice: This app is not yet compatible with iOS 27. To avoid potential crashes or unexpected issues, please do not update to iOS 27 until we release a compatible version. We're actively working on support and will notify you once it's available.

### 2026.6.0 — 2026-06-16

What’s New in DrChrono EHR v2026.06.0
We are constantly improving your mobile EHR workflow. This update brings highly requested web-based clinical fields directly to your mobile device, standardizes e-prescribing safeguards, and addresses key performance fixes.

New Features & Clinical Form Management
We’ve expanded our mobile clinical forms to include several structured fields previously only available on the web, ensuring better data consistency and seamless CCDA reporting:
Clinical Test/Result
Pregnancy Intent
Planned Procedure
Smoking Status
Pregnancy Status
Education Level

EverHealth Scribe Interest: Non-enrolled users can now easily tap an informational banner to request more information about EverHealth Scribe. Banners can be dismissed for 90 days.

E-Prescribing & App Enhancements
Standardized eRx Banners: Clearer guidance on restricted actions for staff and emulating users. Staff users will see "Provider Signature Required" banners when creating draft prescriptions.

Pediatric Vital Sign Verification: Added a warning prompt during the eRx workflow if required pediatric vital signs (height/weight) are missing.

Improved Patient Directions (SIG) Validation: New validation checks prevent prescription submission errors by ensuring valid SIG and dispense quantities are entered before sending.

Allergy Filter Menu Cleanup: Streamlined the interface by removing the unsupported "Drug Ingredients" filter across all mobile experiences.

Enhanced Update Notifications: In-app update prompts now show the latest version number, release date, and release notes, with a "Remind Me Later" option.

Bug Fixes & Stability Improvements
App Stability: Resolved an issue that could cause the app to close unexpectedly when opening certain task messages.

iPad Multitasking: Fixed a display issue where visit dates and vitals would occasionally fail to load while using Windowed Apps or Stage Manager on iPad.

Billing Code Visibility: Resolved an issue on iPad where CPT codes disappeared from the billing section after assigning a Diagnosis (Dx) pointer.

Problem List Dates: Fixed a bug where problems without an onset date defaulted to "01/01/2000." The field will now correctly remain blank.

Infant Age Display: Patients under one year old will now correctly show their age in months rather than defaulting to "0" on iPhone.

Document Fixes: Filled and uploaded documents will no longer appear blank in the Patient History menu. PDFs will also now properly respect their original portrait/landscape orientation.

Mac EHR App Visuals: Fixed a bug on MacBook where the functional "Sign and Lock Note" button incorrectly appeared greyed out.

### 2026.5.1 — 2026-05-21

Resolved issues impacting camera functionality, including clinical photo capture and file uploads to patient charts.
Fixed a patient data display issue when switching between charts to ensure the correct patient information is shown consistently.

### 2026.5.0 — 2026-05-12

Key Enhancements
Unified Problems View: We’ve overhauled how patient Problems are managed in Clinical Notes. The mobile experience now mirrors the web platform, allowing you to filter and sort problems by name or diagnosis date. The interface is simplified with a new "+" button for adding entries and a "swipe to delete" gesture for easier management.

iOS 26 Compatibility: This update prepares the app for Apple’s upcoming iOS 26 release, ensuring stability and performance across iOS 17, 18, and the new version 26. (Note: This release is optimized for non-Liquid Glass configurations).

Recent Patients (iPhone): To match the iPad experience, the iPhone search screen now displays your last five recently viewed patients for faster chart access.

Important Resolutions
eRx Patient Info: Added a "Country" field to patient demographics and improved validation to ensure required address and phone details are complete before sending prescriptions.

Growth Chart Fix: Resolved an issue where opening Growth Charts could result in a "404 page not found" error; charts now open directly within the app.

On-Demand Eligibility: Fixed a bug where insurance eligibility updates would show a loading spinner without refreshing data. Results now update in real-time.

Video Visit Requirements: Aligned mobile behavior with web rules; a patient email address is now strictly required to schedule video visit appointments.

Battery Optimization: Implemented power-usage improvements for devices running iOS 26 to reduce background battery drain.

Macro Search Stability (macOS): Improved the stability of the Macro Search popup on macOS, ensuring the window stays open while typing and processes input reliably across different keyboards.

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## More apps by drchrono Inc

- [DrChrono Patient Check-In](https://appshunter.io/ios/app/drchrono-patient-check-in/id451034317)
- [DrChrono OnPatient Portal](https://appshunter.io/ios/app/drchrono-onpatient-portal/id577198251)
- [ICD-10 HCPCS ICD-9](https://appshunter.io/ios/app/icd-10-hcpcs-icd-9/id985356608)

All apps by drchrono Inc: https://appshunter.io/developer/363897226

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
