# Dreamehome — user reviews > 1,767 indexed App Store user reviews of Dreamehome by Dreame Innovation Technology (Suzhou) Co., Ltd., rated 4.80/5 from 12,436 ratings. - Source: https://appshunter.io/ios/app/dreamehome/id1564419343/reviews - App overview in markdown: https://appshunter.io/ios/app/dreamehome/id1564419343.md - Rating breakdown: 5★ 11,440 · 4★ 534 · 3★ 102 · 2★ 69 · 1★ 291 ## What do users think of Dreamehome? Overall sentiment: neutral **Pros** - 🚀 Efficient cleaning - 👍 Easy to use app - 🚀 Effective mapping and navigation - 👍 Customizable cleaning schedules - 🚀 Powerful suction and mopping - 👍 Convenient auto-emptying and self-cleaning **Cons** - 🐛 Buggy app with connectivity issues - 🔍 Confusing and unintuitive app UI - ⏱️ Slow app performance and response times - 🔁 Frequent app/device disconnections - 🔄 Resets and loss of settings after updates **Commonly reported bugs** - App login and account issues - Mapping and navigation problems - Inconsistent device connectivity - Unexpected app crashes and freezes - Unreliable firmware updates **Most requested features** - Improved app responsiveness and stability - More customization options for cleaning schedules and zones - Ability to control suction power and mopping intensity - Better integration with smart home platforms - Easier map editing and room management ## Newest reviews (14 of 1,767) ### 4/5 — Dreame Aqua10 ultra roller *2026-08-10* Le robot fonctionne très bien. J’étais assez dubitatif au départ concernant l’efficacité de ce type d’appareil, mais je dois reconnaître que je suis finalement très satisfait de son fonctionnement et de ses performances. En revanche, l’application laisse selon moi un peu à désirer, malgré le fait qu’elle semble très complète. Après avoir effectué la cartographie de la maison, j’aimerais pouvoir séparer correctement les différentes pièces, notamment au rez-de-chaussée (cuisine, salle à manger, séjour, entrée, toilettes, etc.), puis pouvoir les renommer librement afin d’identifier clairement chaque zone. L’application semble proposer la séparation des pièces, mais malgré plusieurs essais, je n’arrive pas à obtenir le résultat souhaité. Je ne trouve également aucune possibilité permettant de renommer librement les différentes pièces. Ce qui est assez étonnant, c’est qu’en regardant plusieurs vidéos et tutoriels YouTube datant de quelques mois, cette possibilité semblait auparavant être disponible dans l’application. C’est vraiment dommage, car le robot est excellent et cette fonction rendrait son utilisation et la gestion de la cartographie beaucoup plus pratiques au quotidien. J’espère donc que Dreame pourra prendre en compte ce retour et, s’il s’agit d’une fonction qui a été supprimée ou modifiée lors d’une mise à jour, permettre à nouveau de séparer facilement les pièces et surtout de les renommer librement. Hormis ce point concernant l’application, je suis pour le moment très satisfait du robot. ### 3/5 — 建议增加实时活动功能 *2026-08-09* 方便看到扫地机扫拖进度 ### 2/5 — Laggy *2026-08-08, version 2.6.0* You hit a button and 5 seconds later it finally responds. It’s awesome if you want to pretend it’s 2011. ### 1/5 — Robot no good *2026-08-04, version 2.6.0* Can’t get my iPhone to recognise the robot. Tried everything and won’t work. ### 2/5 — Wheel sensor error keeps happening ever since the update this last week. *2026-08-02, version 2.6.0* Very frustrating. We liked our L60 Ultra, but the wheel not touching the ground error keeps going off & won’t quit until we put it back on the base. I’ve powered it on and off & still the error persists. Cleaned all the sensors. No vacuuming or mopping is getting done this week! ### 4/5 — Tolle App, aber einige Funktionen fehlen noch *2026-08-01* An sich ein sehr guter Staubsauger und auch die App lässt sich toll bedienen. Allerdings würde ich mir eine Funktion wünschen, bei der man einstellen kann, dass der Sauger sich quasi nicht „leer“ fährt. Da die App jetzt die CleanGenius Funktion hat, wäre es toll, wenn man einstellen könnte, dass der Sauger zwar intensiv saugen soll, aber alles in einem Akku Durchgang schaffen soll. Bei uns saugt er leider immer mehrere Stunden und hat dann ein bis zwei Räume immernoch nicht geschafft. Das ist ein bisschen Schade und auch ärgerlich, weil er dann mitten am Tag wieder losfährt. Außerdem wäre es schön, wenn man den Sauger während des Saugvorgangs auch aus bestimmten Räumen schicken kann. Z.b wenn ich im Büro bin und ein Meeting habe und der Sauger dann kurz vorher ins Büro fährt, wäre es super wenn man ihn per App rausschicken könnte, ohne den Sauger zu pausieren oder den Vorgang zu beenden. ### 1/5 — Faulty app *2026-07-28, version 2.6.0* So annoying that I cannot create an account, I never received a code for it tried 10000 times ### 2/5 — Très difficile à utiliser *2026-07-27, version 2.6.0* Cette application requiert un mode d’emploi qui n’est pas fourni aux clients. ### 2/5 — App is not good *2026-07-24, version 2.5.9* The app is confusing and isn’t intuitive at all. The icons don’t make sense and setting up customized cleaning takes long long time. The vacuum and mop are fantastic. Totally endorse the device, but the app isn’t good. I see a bunch of positive reviews, but they’re all about the machine, not the app. ### 3/5 — Constant request to subscribe *2026-07-23, version 2.5.9* Every time I open the app I’m greeted with a popup asking me to subscribe to emails. It’s so annoying. ### 2/5 — 视频功能真的拉完了 *2026-07-20* 点开视频功能，超级卡，十次有9次都加载失败，好不容易加载好，根本不能使用遥控功能，一旦按了遥控器直接死机，只能回充电仓 ### 1/5 — Ads *2026-07-19, version 2.5.9* My only complaint is the ads you are running now. It would make me look elsewhere for a vacuum. ### 2/5 — Nice bot poor app *2026-07-16, version 2.5.9* This App is written by children. WARNING if you update on your iPhone all of your devices and custom settings will be deleted. ### 1/5 — Stop the ads!! *2026-07-14, version 2.5.9* I already bought a $2k+ device I don't need to see ad banners and popup ads in the app when I goto use it! ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible app *2026-08-27, version 2.6.3* Such an expensive product, worst app ever. Roborock app is definitely much better ### 1/5 — junk *2026-08-24, version 2.6.3* horrible ### 1/5 — Terrible *2026-08-22, version 2.6.3* Instructions are not clear. Turning on Robot Vacuum takes very unnecessarily long and when I tried to do the firmware update, it kept failing. Software and user experience is garbage, and most features of Robot don’t even work correctly ### 1/5 — ????? *2026-08-18, version 2.6.2* Because of the password fiasco trying to set up account, the only way forward when using the forgot password is to give a mobile number, which I did not give on signing up or intend to, email would have been fine to reset password. So… as I purchased today, unless I get an answer by end of today on how to reset password using same email only, then I will be returning it and purchasing the roborock. 18/826 ### 1/5 — App keeps disconnecting from the wifi *2026-08-11, version 2.6.1* Please fix the app. It’s very frustrating that the app keeps disconnecting from the wifi. It is soooo slow and nothing will load. ### 1/5 — J1 *2026-08-09, version 2.6.1* I bought the Dreame J1 pool cleaner hoping for a seamless experience with the app, but both the device and the customer support have been extremely disappointing. The app continuously triggers error codes for propeller/thruster malfunctions. After sending the unit back for repair multiple times, the exact same errors keep popping up in the app as soon as the robot is placed back in the water. Customer support refuses to issue a refund because it passed the 30-day window, offering only repeated repair cycles or refurbished replacements for a brand-new device that never worked reliably. The app is useless when the hardware fails this consistently. I do not recommend the J1 or this ecosystem. ### 1/5 — NEEEDS Dark Mode! *2026-08-09, version 2.6.1* For the love of all that is holy! Please include a dark mode!!! ### 1/5 — Do NOT buy their products. App doesn’t work on wifi only on mobile data/existing vacuums unusable *2026-08-09, version 2.6.1* Just use ChatGPT or google latest issue plaguing existing Dreamehome owners. Essentially app no longer works on any wifi but can sometimes work on mobile data. This is a nightmare if you’ve tried to reset the Dreame vacuum’s network settings on the robot itself which renders the vacuum useless and unable to connect again ### 1/5 — Great App. Terrible UI/UX *2026-08-07, version 2.6.0* I love this app, but the UI/UX is trash. I can’t stand when i’m trying to check out and the ad for shipping protection takes up the entire screen. Or when it locks you into using Shop with no way to revert to Apple Pay, Venmo, PayPal, or any of the other payment options the app offers. I was literally about to make a purchase, but am unable to purchase without using Shop. I can close the app out a million times and it still doesn’t allow me to choose how i pay. I’ll just use Amazon. ### 1/5 — Terrible *2026-08-06, version 2.6.0* This is the worst app I’ve encountered. It constantly forgets the map and has to start again. Cannot put into words how annoying it is. ## Most praised reviews (10 highest-rated) ### 5/5 — Dreame 800 *2026-08-15, version 2.6.1* Simply amazing!! ### 5/5 — All my Dreames come true *2026-08-12, version 2.6.1* This set up is a game changer. At 5am France’s is busy cleaning floors for a fresh start to the day. ### 5/5 — Great machine- App is not working *2026-08-08, version 2.6.0* App opens but when you click on your machine it just shuts down the app. When the app is working this is the best setup on the market, but can you please fix the app? ### 5/5 — 来日の暮らしが楽になりました。 *2026-08-04* 毎日定時に始まり、仕事から帰ってきたら、家がピカピカ☺️ 汚れた水を捨てるのさえも楽しみになりました。 本当に導入して良かった。 ### 5/5 — Feeling *2026-07-30, version 2.6.0* Using a robot vacuum is very helpful and gives a luxury feeling, especially when you don't have much time ### 5/5 — Dreame L60 Ultra PE Robot Vacuum *2026-07-23, version 2.5.9* ⭐⭐⭐⭐⭐ I absolutely love my Dreame L60 Ultra PE Robot Vacuum! This is my first robot vacuum, and I couldn’t be happier with my purchase. I have hardwood floors throughout my house, and it keeps them looking spotless every day with almost no effort from me. My home always feels fresh and clean. The navigation is excellent, and I love how it takes care of the cleaning while I do other things. It has truly made my life easier. If you’re thinking about getting a robot vacuum, I highly recommend this one—it was definitely worth buying it. ### 5/5 — Mon sauveur *2026-07-12* Le meilleur aspirateur que je connaisse Le dream est le troisième aspirateur autonettoyant que j achète et c est la première fois que je suis si contente satisfaite Il aspire il lave et nettoie bec ces 2 serpillières rondes il fait briller les sols en marbre La cartographie était très rapide 10 minutes environ et dès le lendemain je l ai programmé et il a nettoyé ma maison à la perfection Le dream X40 ultra complète est le meilleur et en plus il est autonettoyant après qu il a tout terminé j’ai besoin de moins de 5 minutes pour jeter l eau salle et nettoyer l aspirateur et la niche de l aspirateur Je l ai acheté mardi et mercredi il m a nettoyé ma maison à la perfection et depuis je le conseille autour de moi tellement il est parfait et indispensable merci beaucoup je ne regrette pas le prix payé il m a changer la vie Il me fallait avant environ 2heures 30 pour aspirer et laver les sols et (ce n était pas très nette) maintenant il n y a plus de traces tout se fait en 1 heure 15 sans fatigue le rêve Merci à vous ### 5/5 — The best thing that u can buy for your big family & house. *2026-07-09, version 2.5.8* It worth it. ### 5/5 — Very Happy So far *2026-07-08, version 2.5.8* I just bought the x60 ultra and I couldn’t be happier with it, just hope it will last at least 5 good years ### 5/5 — Five Star Rating *2026-07-06, version 2.5.8* Bought the Dreame x60 ultra not knowing what to expect, but it is absolutely amazing, can’t fault it! Deep cleans our floating floor boards an tiles an removes dirt from carpets with ease --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*