# DreamMapper — user reviews > 1,118 indexed App Store user reviews of DreamMapper by Philips Respironics, rated 4.60/5 from 119,254 ratings. - Source: https://appshunter.io/ios/app/dreammapper/id530569351/reviews - App overview in markdown: https://appshunter.io/ios/app/dreammapper/id530569351.md - Rating breakdown: 5★ 85,732 · 4★ 22,175 · 3★ 6,514 · 2★ 1,198 · 1★ 3,635 ## What do users think of DreamMapper? Overall sentiment: neutral **Pros** - 👍 Useful for tracking sleep data - 🚀 Quick Bluetooth connectivity - 📊 Helpful data visualization - 📚 Informative tutorial videos - ⚙️ Provides machine maintenance reminders **Cons** - 🐛 Bluetooth connectivity issues - ⏱️ Slow data syncing and loading - 🕰️ Outdated or missing data - 📊 Limited data presentation - 🔍 Difficult account setup and login **Commonly reported bugs** - App crashes after updates - Incorrect or missing sleep data - Bluetooth pairing problems **Most requested features** - Integration with Apple Health - More detailed sleep analytics - Customizable data views and reporting - Automated data syncing and backup ## Newest reviews (19 of 1,118) ### 3/5 — Isn’t syncing *2026-08-21, version 3.3.3* For 3 months now I can’t sync my machine. It will not connect to app. I’ve tried deleting the app and reinstalling but nothing works. I used to rely on this app to keep track of my sleep apnea but nothing now. ### 4/5 — App suddenly loses data! *2026-08-12, version 3.3.3* Running version 3.3.3 App suddenly loses data, having connected with DreamStation device. Then displays an error stating connection issue, suggests contact provider. Switched mobile off and on, did same for DS, no change. ???What's going on. Seems like this has happened before according to Reviews! ### 4/5 — Now works *2026-08-01, version 3.3.3* ***Updated: App finally “works”. Just can not add my device. Keeps showing error. Luckily is does read the info somehow. ### 3/5 — It Works - Needs Apple Health Integration *2026-07-14, version 3.3.2* Why doesn’t this integrate into Apple Health ? Seems pretty basic for all my data to be shared with my provider, in 1 tool. ### 3/5 — It Works - Needs Apple Health Integration *2026-07-08, version 3.3.2* This app works; been using it quite a while without issue. I wish it would either integrate with Apple Health or Withings to better support a healthy synopsis. ### 1/5 — Lost Bluetooth Connection *2026-07-01, version 3.3.2* Over the years the app would lose Bluetooth connection and stop syncing. To correction would remove the phone and reconnect / pair. Not this time. Not so sure why this app has a history losing connection but here we go again. ### 1/5 — Unable to pair *2026-06-28, version 3.3.2* Somehow my phone came unpaired and I have been unable to pair again, no matter what I do. App has little advice on this. ### 1/5 — No Apple Health Integration Makes This App Feel Outdated *2026-06-25, version 3.3.2* DreamMapper is outdated and frustrating. There is no Apple Health integration and no decent workaround, which makes the app nearly useless for anyone trying to manage their health data in one place. CPAP and sleep data should connect with the rest of my health information. In this day and age, keeping it trapped inside one limited app is unacceptable. ### 1/5 — Garbage *2026-06-19, version 3.3.1* This app sucks, used to be good about 5 years ago when I used to use it now it suck, won’t ever sync to my machine, won’t display information after it does “sync” absolute garbage ### 1/5 — Just awful *2026-06-19, version 3.3.1* I cannot understand why pairing the app to my device requires me to contact technical support simply because I upgraded my phone. I completely understand the need for security and privacy, however the absolute lack of a self-support resolution is absurd. My toothbrush and lightbulbs work perfectly! But these app and cpap connectivity issues need to be corrected. ### 2/5 — Could be better *2026-06-15, version 3.3.1* I want to know how long I sleep at night. It should be easy enough to do as I have a machine that records sleep events and I use the machine whenever I sleep. I found that the application’s user report misses some days completely and on other days, it records less sleep than I record manually. ### 1/5 — Will not sync with the Device *2026-06-15, version 3.3.1* Used to sync without issue - Now it will not. Started failing after last update. Due for a new CPAP - will look into a different brand ( ie responics) ### 1/5 — Frustrated *2026-06-13, version 3.3.1* This app sucks. Always issues ### 2/5 — Sync With Apple *2026-06-13, version 3.3.1* This is a great application with great information and one giant flaw! It will sync with apple health. It has been this way forever and really should be fixed. ### 2/5 — Glitchy as hell *2026-06-09, version 3.3.1* Hasn't been synced in days. waiting on an update that hasn't arrived yet. ### 1/5 — mad *2026-06-09, version 3.3.1* app stopped working won’t reset won’t send links for reset , no response from Phillips for assistance logging in. ### 2/5 — This is not well designed or maintained *2026-06-08, version 3.3.1* Every time I receive a notice of an improved version, it never works. ### 3/5 — Doesn’t sync on weekends? *2026-06-08, version 3.3.1* The app has greatly improved from when it was first launched but for some reason it never links up (bluetooth) with my machine on weekends. Makes no sense and not sure if this is happening to others or just mine. ### 1/5 — Same bad app *2026-06-08, version 3.3.1* 6/8/2026 Edit: has worked fine until last update. Now broken again. Still one of the worst apps ever. Worked for 6 weeks, now says needs update, I go to App Store, no update available. I’d give it a zero stars if I could. Edit: Now it will not display any data after it uploads ( successfully) - also you cannot delete your primary device. I do not have my primary device anymore it was recalled because they were killing people with them. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not ready for prime time *2026-08-16, version 3.3.3* Now over a year since major upgrade and rarely provides sleep data. The app used to work 90% of the time prior to “upgrade”. Now syncs and provides data once a week. Time is money and this app costs me time to monitor how it is controlling my sleep apnea. Besides rarely syncing, it insults me by saying good afternoon or good evening when still early in morning. Overall very poor experience and execution. ### 1/5 — Sync failing *2026-08-12, version 3.3.3* App worked fine for a month or so, but data sync to the app is now inexplicably failing, and previous data is no longer showing either. Removed and reinstalled the app, and re-paired over Bluetooth, but no change. Waiting for the next bug fix: app seems to have had a chequered history from what I can find online. ### 1/5 — New version not working *2026-08-10, version 3.3.3* Sadly stopped working, not synchronizing data at all😢after new version…. ### 1/5 — No Apple Health Integration - Behind ResMed *2026-08-04, version 3.3.3* No Apple Health integration in 2026 is unacceptable. As a 100% disabled combat veteran managing multiple chronic conditions, I need AHI and therapy data alongside Apple Watch metrics in one place. ResMed’s myAir already supports this type of integration. DreamMapper keeps everything siloed. Please add HealthKit support. Philips is behind. ### 1/5 — Really bad *2026-08-04, version 3.3.3* Why did you change the old app? You made this app so unfriendly and unhelpful, hope the update you keep promising will make it better ### 1/5 — Just awful *2026-07-20, version 3.3.2* Worked decently when I first got a new CPAP, but now (July 2026) I can’t get my phone to connect at all. Been 6 months without full use of a device that I rely on daily. I’m a long-time CPAP user and very tech savvy. I will never buy another Phillips product again. ### 1/5 — App Not functional *2026-07-10, version 3.3.2* My app has not been able to sync to my machine for close to 2 years. It keeps saying there is going to be an update but the. It never does. ### 1/5 — Recertified *2026-07-10, version 3.3.2* I can’t even set up an account because it says the serial number is assigned to another user. I’ve got a recertified unit due to the recall. I’m assuming someone set up an account with this unit previously to the recall. Please do something to fix this issue. ### 1/5 — Junk *2026-07-04, version 3.3.2* The one time in 6yrs that I actually want to use the app and I it won’t download my data. I have had the same account, app and machine since 2019 and it won’t update anything. At least the machine will display information for me. ### 1/5 — Junk *2026-07-02, version 3.3.2* So I tired to log in and nothing. I reset all my password and stuff and the app won’t let me log in. I really hate these garbage apps. I need this data for my job and I can’t access it. ## Most praised reviews (10 highest-rated) ### 5/5 — Excelente aplicativo *2026-06-20* O aplicativo funciona de forma clara e intuitiva. As vezes desconecta após uma atualização importante, mas fazer o login novamente demora 5 segundos. Vale a pena! Recomendo a todos! ### 5/5 — Not working *2026-06-05, version 3.3.1* My app has not synced with my machine for months now ### 5/5 — This is way better *2026-03-13, version 3.2.0* This design has been excellent since the latest update. Thank you so much for this great service, the way it updates upon opening, like it used to do. ### 5/5 — Finally Fixed *2026-01-20, version 3.2.0* Working excellent since updated to this version . All you have to do is open the app and get your results the way it should be. Congratulations! ### 5/5 — The App will not open *2026-01-01, version 3.2.0* And I don't get the reset code when I enter forgot password. Basically, the app no longer works for me! Day after update: I received an email reply to an earlier query and spent the day via email with a technical team and through three iterations they solved the logon issue. I am back on and syncing properly. I would like to revise my earlier review and thank Phillips for 1) keeping live people around, I do not think this would have been resolved with virtual assistance, and 2) the dedicated time spent with me resolving my issue. ### 5/5 — It works! *2025-12-29, version 3.2.0* After the last iteration which needed several clicks to sync this one now syncs automatically like the original version did. Well done Philips, it took a while but you got there! ### 5/5 — App now can’t even pair with CPAP *2025-12-28, version 3.2.0* An update is released. Things get worse. Multiple tries to pair with the DreamStation and fails each time. Try to pair in iPhone settings. Success. Back to app. It tries to pair anyway. And fails. And fails. And fails. ### 5/5 — Finally all works well *2025-12-24, version 3.2.0* An early Christmas Gift The last update ( Dec 2025) - brought every aspect of this app to be useful again, All works well . Thank you for now a useful App for my Phillips dream machine 2 CPAP machine. ************************ *********************** Original review \/ After using a great app for 3 years, Now - I have to login every 6th day and pair my Bluetooth connection again - repeat every 6th day. The App is pretty, but has far less valuable info for evaluating my sleep. It is pretty- that’s why I gave it a star for a review. I hope there will be an update soon for More stars to add. //Dream machine 2 Advanced // ### 5/5 — V3.2.0 *2025-12-15, version 3.2.0* Automatic Sync works, just open the app. ### 5/5 — Sync now works *2025-12-15, version 3.2.0* Finally they've fixed the sync issue and the app is useful again. Whether you like all the information and how it's presented is another matter! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*