# Dreampass: eSIM, Lounge Access — user reviews > 142 indexed App Store user reviews of Dreampass by Dreampass LLC, rated 4.80/5 from 1,613 ratings. - Source: https://appshunter.io/ios/app/dreampass-esim-lounge-access/id6476608183/reviews - App overview in markdown: https://appshunter.io/ios/app/dreampass-esim-lounge-access/id6476608183.md - Rating breakdown: 5★ 1,422 · 4★ 147 · 3★ 13 · 2★ 4 · 1★ 27 ## Is Dreampass safe? Dreampass: eSIM, Lounge Access appears safe based on user ratings. The AppsHunter Safety Score for Dreampass is 96 out of 100. This assessment is based on 1,613 user ratings, with an App Store average of 4.8 out of 5. Of 1,613 App Store ratings, 97.3% point to a safe experience, 0.8% suggest some concerns, and 1.9% point to a risky experience. ## Is Dreampass legit? Dreampass: eSIM, Lounge Access appears to be a legitimate app. The AppsHunter Legitimacy Score for Dreampass is 88 out of 100 points across 7 verification signals from App Store and developer data. ## What do users think of Dreampass? Reviews of Dreampass are mostly positive: the Travel app is rated 4.8/5 from 1.6K App Store ratings. What users like most: easy to use, efficient. Top complaints: login/account issues, misleading product information. Summarized from real user reviews. **Pros** - 👍 Easy to use - 🚀 Efficient - 🤝 Great customer service - 💻 Convenient all-in-one app - 🎉 Positive user experience **Cons** - 🐛 Login/account issues - ⚠️ Misleading product information - 🤕 Poor customer support - 💰 Overpriced add-ons **Commonly reported bugs** - App crashes - Compatibility problems - Unreliable eSIM **Most requested features** - Real-time travel updates - Boarding pass integration - Loyalty program features ## Newest reviews (14 of 142) ### 2/5 — Technical ERROR *2026-10-10* This started to scare me. When I purchased a ticket, the made me buy a subscription with it to get the discount. They said, “ it’s only one time payment / month.” After a month, I wanted to check the app and to change the subscription but it won’t let me open the app itself. I tried to look for website version of this, but they don’t have it. Please fix it. ### 2/5 — Never works *2026-09-14* I never had issues with this app until recently. Whenever I open the app to check my flights, I always get a message saying something went wrong. Then there is a button that says "try again" but does nothing! I've contacted support and was told to delete and reinstall app which I've done multiple times. I was charged my yearly fee for this app service in August . Come September, the app has not worked at all! Until I can access my account through the app I won't be able to change my membership. ### 5/5 — Good app *2026-07-12, version 29* Best app ever ### 5/5 — Great and easy to use *2026-07-01, version 29* Nice app easy to use ### 5/5 — Great *2026-06-25, version 28* Great ### 5/5 — Gracias *2026-06-24, version 28* Excelente aplicación. ### 5/5 — Crazy prices *2026-06-01, version 28* Reasonable price for my trip. Highly recommended ### 5/5 — Download *2026-05-29, version 28* Easy to use. ### 4/5 — Good *2026-05-28, version 28* Good ### 5/5 — Great apps *2026-05-21, version 28* Great benefits ### 5/5 — Clear and complete *2026-05-18, version 28* Thank you for guiding me in this travel plan. ### 5/5 — Genial *2026-05-15, version 28* Gran servicio al público los felicito ### 5/5 — Bouba *2026-05-13, version 28* Excellent app ### 5/5 — Excelente servicio *2026-05-12, version 28* Excelente ## Most critical reviews (10 lowest-rated) ### 1/5 — Don’t use *2026-09-24, version 32* If you’re expecting cheap plane tickets and purchase they will up the prices AFTER you already paid and not submit your trip till you pay those prices. Not worth at all. ### 1/5 — Apple please ban these scammers *2026-08-07, version 30* Apple please ban these scammers ### 1/5 — Update is poor *2026-08-06, version 30* American moved my reservation extending my layover from 4 hr to > 12 hr but Dreampass never updated it. When I called the agent who booked my flight, what I was told is basically “ suck it up” , this is on airline not us. They send you email notification. If I have to follow my email while traveling, does it make sense to have this travel app that should be doing exactly that job for me ? However, I was getting spammed with text message for a great flight deal for cheap. ### 1/5 — Unable to use or cancel *2026-07-30* I tried using this app during travel and none of the features were available to me at my destination and now I’m unable to cancel this subscription because they’re telling me they can’t find my account and I just got an email telling me they’re renewing it at $149 / year. ### 1/5 — Waisted my time *2026-07-09* All my flight info and booking numbers were in the app. I flew on several flights with many connection. I did not receive any updates or corrections. It only works if everything is perfect. If I only counted on Dreampass I would still be at the airport. I am grateful for United airlines sending me direct updates and options to change flights within the app. ### 1/5 — Deceptive advertising *2026-05-13, version 28* Skylux tricked me into buying this $500 program I never wanted, then when I discovered 17 days later in the fine print that it is possible to cancel for the first fourteen days, they said too bad, so sad. BEWARE! ### 1/5 — Unauthorized Membership Charge – Be Careful Before Using This Site *2026-03-07, version 25* I had a very bad experience with Oojo and dreampss An amount of $1399 was deducted from my card for a membership that I never subscribed to. I did not give permission for this charge. ### 1/5 — TERRIBLE SERVICE *2026-02-03, version 24* The customer service is terrible, and they charged me for it. I called that same day to find out what was going on, and it turns out there's no refund. ### 1/5 — I had trouble with this last time I traveled, and I’ve got trouble with this again. I do know why? *2026-01-02, version 23* I had trouble with this Dreampass last time I travelled and now I’ve got trouble again. It says I don’t have an upcoming trip when I do and it allows you to enter the PNR number of your trip and your last name and it still cannot find my trip. I travel in only seven days yet I booked this trip more than a month ago. ### 1/5 — SCAM *2025-10-07* Buyer beware the salesman will hide the fact that the medical coverage will only cover you 14 days. They say it’s in the fine print even though the salesman is literally adding it to your ticket price as if your whole trip is covered! And the eSIM they sell will not work on newer phones and they will not refund your money… SCAM SCAM don’t add this extra to your ticket ## Most praised reviews (10 highest-rated) ### 5/5 — Deserves the review *2026-10-08* Awesome app makes life easier when you travel, u will never get lost, giving u every detail on ur trip ### 5/5 — Very very good *2026-09-27, version 32* Recommend strongly ### 5/5 — Travel information *2026-09-18* I love it it serves as daily put all your traveling information in one basket ### 5/5 — Easy *2026-09-11, version 31* Easy to use. ### 5/5 — Effective, Efficient, Accurate Updates. *2026-08-28, version 31* Excellent source for updates. ### 5/5 — Thank you very much *2026-08-20, version 31* Great connections between all the travelers and what they can imagine they need in their trips ### 5/5 — Great pricing and support *2026-08-11, version 31* Find it to be very good with service and fair price ### 5/5 — Sk *2026-08-03, version 30* Great ### 5/5 — CEO *2026-07-24, version 30* Top tier ### 5/5 — Pases de Abordar *2026-07-17, version 29* NILTON DIAZ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-11-08.*