# DREO — user reviews > 1,304 indexed App Store user reviews of DREO by HESUNG INNOVATION LIMITED, rated 4.90/5 from 42,344 ratings. - Source: https://appshunter.io/ios/app/dreo/id1587134363/reviews - App overview in markdown: https://appshunter.io/ios/app/dreo/id1587134363.md - Rating breakdown: 5★ 38,768 · 4★ 2,305 · 3★ 479 · 2★ 191 · 1★ 601 ## What do users think of DREO? Overall sentiment: positive **Pros** - 👍 Easy to use app - 🚀 Excellent app performance - 🔌 Seamless integration with smart devices - 🔧 Responsive customer support - 💡 Innovative features like remote control and voice commands **Cons** - 🐛 Occasional connectivity issues - 🔌 Inconsistent temperature readings - 🔧 Missing advanced customization options - 💡 Lack of HomeKit and Siri integration **Commonly reported bugs** - App crashes after recent update - Inability to retain device settings after power cycle **Most requested features** - Add ability to set temperature-based automation - Improve widget functionality - Introduce more personalization options - Enhance accessibility for screen readers ## Newest reviews (17 of 1,304) ### 3/5 — Update is less user friendly. All devices NO LONGER in main page. Can’t slide to next device *2026-08-21, version 3.7.2* Update is less user friendly. All devices NO LONGER in main page as is set up. Doesn’t display all. Can’t slide to next device ### 4/5 — Less useful *2026-08-21, version 3.7.2* Not happy with the 3.7.2 update. Used to be able to scroll through the devices, now it requires multiple taps to do the same thing. Why? ### 5/5 — App Overall *2026-08-21, version 3.7.2* Best standup fan ever. Being able to precondition my room with the app is the best thing ever. ### 3/5 — Temp *2026-08-20, version 3.7.2* Yes, it’s supposed to regulate the temperature in the road so I can’t get 74 here at the fan is on 8 but other fan works great and I really enjoy it if I could just get the temperature in the room down, it would be great. ### 5/5 — Excellent product *2026-08-20, version 3.7.2* 9 Speeds and I can Sleep like a baby with bit sound and a lot of breeze. I like the countdown that the ventilation does through 90 degrees to 120 degrees. ### 2/5 — Bug? Design flaw? *2026-08-20, version 3.7.2* The fan speed control in the app has been dimmed and I can’t see the number anymore. My eyes are old af ### 5/5 — It's amazing how it works *2026-08-15, version 3.7.0* I've got a fan and it is amazing how it can be controlled through the app and Alexa ### 5/5 — Best Fan *2026-08-13, version 3.7.0* O love my DREO fan. It’s so quiet, takes up less floor space & I love telling Alexa to turn the speed up, down or off. It is worth the money. ### 5/5 — Had for a few years and would buy again *2026-08-13, version 3.7.0* This wall unit one has been great! Very user friendly app and great customization options. Heats quick even in eco mode and has been reliable without a single fault for over 3 years! We used it in our finished basement (780sqft) as it was used as our heater because our 1910’s rental house had very bad ducting. Would recommend this product 100% to anyone! ### 5/5 — Tower fan *2026-08-12, version 3.7.0* I’m really enjoying my DREO tower fan. It’s excellent! ### 5/5 — App von Dreo *2026-08-12* Bisher funktioniert alles tadellos. Einfach und verständliche Bedienung der Dreo App. Bisher habe ich nur 1 Gerät angemeldet, aber ich erwarte noch ein weiteres Gerät und hoffe auch hier, dass die App sich schnell und einfach verbindet und dann beide Geräte sich einfach und unkompliziert sich separat bedienen lassen. Bin gespannt. 😊 ### 5/5 — BEST. FAN. EVER. *2026-08-11, version 3.7.0* This is 100% the best! Insanely quiet (you cannot hear it unless it’s 5 or higher). Love the app control. Also, programming it to turn itself on/off everyday REALLY helps on hot days. So glad I found this! ### 5/5 — We love the Dreo tower fans *2026-08-11, version 3.7.0* Great fans, easy app, going to buy a third. ### 5/5 — The best *2026-08-10, version 3.7.0* Love it buy it u will love it 2 ### 3/5 — Too many schedule resets *2026-08-08, version 3.6.9* This device requires nearly three times as much attention to resetting a schedule than other brands. ### 5/5 — Exceptional *2026-08-08, version 3.6.9* This app works like a dream, just like the fan does. I’ve been recommending this fan and app since I got it almost 3 years ago. I’ll get another one when it dies. ### 5/5 — Tru Smart *2026-08-07, version 3.6.9* Portable, convenient, and accessible. ## Most critical reviews (10 lowest-rated) ### 1/5 — Latest app version breaks use *2026-08-21, version 3.7.2* With the latest app update /download I can no longer scroll through to access my various devices. Unusable now!!! ### 1/5 — Régression de l’application *2026-08-20* Je suis déçu de la dernière mise à jour. Celle-ci n’étant plus du tout pratique, principalement pour les utilisateurs ayant peu d’appareils d’ajoutés. Personnellement, j’ai deux ventilateurs et je pouvais simplement swiper de gauche à droite pour afficher mes deux appareils. La dernière mise à jour ne le permet plus et nous oblige à appuyer en haut à gauche pour chercher nos appareils dans la liste. La simplicité a disparue. Espérant un retour à l’affichage horizontal comme la version précédente le proposait. ### 1/5 — Have to re-pair every day *2026-08-15, version 3.7.0* Have to re-pair the humidifier every single day. The app says device has some trouble and when trouble shoot is started, asks to add a new device available- which is the same device I have to re-pair and configure wifi every single day ### 1/5 — Great fans, but the app… *2026-07-28, version 3.6.6* The app will not connect no matter what I do it times out at 60%. Support says change name of 2.4ghz naming or try mobile hotspot temporary setup which is ridiculous considering I have 12 other appliances connected and working fine. This app needs work for connectivity and should not require me having to change things on working appliances just to get it working. ### 1/5 — Iffy if fan will respond using the app *2026-07-28, version 3.6.6* The app will not turn back on after turning off remotely. Rather useless for my purpose. This fan is too expensive to NOT work as promised. ### 1/5 — WiFi disconnects constantly *2026-07-20, version 3.6.6* Randomly loses connection to network. Unable to delete the device and reconnecting fails constantly. Think that a reasonable brand name would figure out the connectivity basics. ### 1/5 — App never stays connected *2026-07-17, version 3.6.6* No clue why this can never stay connected to the fan ### 1/5 — Only controls fan speed, nowhere to adjust lighting like it showed in the pic where I’d bought this *2026-07-14, version 3.6.5* Very misleading on the app. It only controls the fan speed, and tells temp (which I don’t think is correct). What happened to the part of the app to control the light on my fan Dreo? ### 1/5 — Privacy violator *2026-07-14, version 3.6.5* No reason to be asking for WiFi password ### 1/5 — WiFi *2026-07-10, version 3.6.5* Always disconnecting for no reason!?!?!? ## Most praised reviews (10 highest-rated) ### 5/5 — Great fan! *2026-08-26, version 3.7.3* Great fan! Keep it clean or dust will trigger an automatic shutoff mechanism. I cleaned it. Left it unplugged for 10 minutes to reset the fire prevention trigger and it works excellent. ### 5/5 — Best app!! *2026-08-26, version 3.7.3* Loveeee this app! Has so many relevant features! ### 5/5 — Frequent updates. Top notch response time/IT support *2026-08-24, version 3.7.3* Frequent updates. Top notch response time/IT support ### 5/5 — Wonderful *2026-08-23, version 3.7.3* My DREO products were easy to connect to WiFi and work well. ### 5/5 — Excellent Device *2026-08-23, version 3.7.3* Quiet. Easy to use and monitor through the App. Very effective. Good value. ### 5/5 — Outstanding *2026-08-23, version 3.7.3* Beats the heck out of needing to get out of bed to adjust the fans. Works perfectly on my iPhone .We now own 3 Dreo fans that utilize the app and the App is a solid A+. The fans are super quiet on the lower speeds. The Sleep function turns the speed of the fan down 1 speed every 30 minutes until it reaches the low setting. Brilliant! We have been using this feature a lot this hot summer. ### 5/5 — Amazing app amazing fan *2026-08-22, version 3.7.3* 10/10 everyone needs one in their house it’s air it’s ice cold ### 5/5 — Good app *2026-08-22, version 3.7.3* Very good app ### 5/5 — Impressive *2026-08-21, version 3.7.2* I knew these were good fans, but this unit amazed me in several ways. Super quiet BUT the remote is not simply line of sight and the app on my phone left me with one word: WOW! I am beyond delighted with this fan!! ### 5/5 — BEST FAN EVER!!!! *2026-08-21, version 3.7.2* This fan is AMAZING! From the ease of assembly to the flawless app it goes way above and beyond your typical fan. I would pay more for this fan if I had to, a lot more! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*