# Dressbarn — user reviews > 33 indexed App Store user reviews of Dressbarn by Dress Barn Online, Inc., rated 4.30/5 from 639 ratings. - Source: https://appshunter.io/ios/app/dressbarn/id1503386487/reviews - App overview in markdown: https://appshunter.io/ios/app/dressbarn/id1503386487.md - Rating breakdown: 5★ 432 · 4★ 92 · 3★ 41 · 2★ 25 · 1★ 49 ## What do users think of Dressbarn? Overall sentiment: negative **Pros** - 👍 Fashionable and excellent fit - 👍 Bestselling clothes - 👍 Clothing fits well **Cons** - 🐛 App crashes frequently - 🐛 Login and password reset issues - 🐛 Lack of basic shopping functionality like filters - 🐛 Poor search functionality - 🐛 Disorganized layout and navigation - 🐛 Showing sold out items - 🔒 Concerns about data privacy and sharing with third parties **Commonly reported bugs** - Discount codes not working - Incorrect or misleading information about returns and refunds **Most requested features** - More options for petite sizes - Improved search and filtering capabilities - Better organization and categorization of products - Detailed product information like material composition and size charts ## Newest reviews (12 of 33) ### 2/5 — Loved the store/hate the app *2022-03-22* It’s so frustrating to navigate this app. It doesn’t keep track of what you’ve already looked at and takes you back to the top of the list whenever you want to go back. The search feature also never works. Anything you type in, even something as simple as “sleeveless top” yields no results. I have tried deleting the app and reinstalling. Still doesn’t work properly. I miss the brick and mortar store so much. ### 2/5 — Miss Me *2021-11-28, version 5.5* This app and (to a lesser extent) this store is a mess. I remember going into their store locations in the before-times and struggling to find what I needed. The saga continues on this app. Its horribly organized. Why do you show me sandals, sunglasses and swimwear in the “cold weather accessories” section? Why don’t you have a size chart for your clothes or list the material composition of the fabric? Why make your customers guess? I hope it’s not only because you have a no cash refund policy. I admit, there are a few absolute gems for sale in the app, but when you find them they are AT LEAST 2-3 times more expensive than is reasonable. I thought I might be able to get a decent price with the Black Friday storewide sale, but when I applied the coupon code only the grand total of my shopping cart changed. They don’t give you an opportunity to edit down your cart based on the final price of each individual item. Again, more guessing games. Dress Barn stores have been closed for awhile so you’ve had time to develop a much better app and overall shopping experience for your customers than this. ### 1/5 — GO-TO favorite? *2021-07-21, version 4.7* You're going to give my contact info to third parties? Thanks but no thanks, NO WAY will I opt to have you set a bunch of advertisers on me!!!! What are you THINKING? Who wants a bunch of predators added to the army of predators after our time and money already! Forget DRESS BARN!! You used to be my GO-TO store, but No Thanks!!! ### 1/5 — DressBarn promoted App *2021-05-27* DressBarn emails me info on clothing. Today I found a blouse I really liked online. When I clicked on it, GET THE APP popped up, so I did. Nothing mentioned about COST of App. When I clicked on it, it was stated that payment was made. WHAT PAYMENT AMOUNT & for WHAT? If the App has a cost that should be stated UPFRONT, not a surprise after. ### 1/5 — Returns are Dressbarn.com credit only!!!!!!! *2021-05-13, version 4.4* No dressbarn stores! New owners!!! IMPORTANT: With limited exceptions, returns are refunded in the form of online store credit redeemable at Dressbarn.com.!!!!!!! Dressbarn does not refund the original shipping charges. Online Returns Policy Please be sure to send us your item(s) back in full accordance with our Return Policy: Items must be sent back within 30 days of the delivery date. All merchandise must be returned ### 2/5 — Completely underwhelmed *2021-05-02* I have shopped at DB for years, sad the stores wee closed. The website and app are a mess. I’ll have to find another option. ### 1/5 — Getting Annoying! *2021-03-30, version 4.4* I have shopped at Dressbarn more than a few times when there was a storefront. I ordered a dress for a wedding back a few months ago. I liked and wore it. But now....I feel like I am being bombarded with their online advertising texting! I have looked for a way to get-off the list!!!! I looked & looked and found nothing!! Seriously I want the ad's to stop! ### 3/5 — No option to shop for bags, scarves, etc *2021-02-19* There are no topics/heading that allow for the viewing of bags and scarves and all that. Are those items being phased out in lieu of just clothes and jewelry? ### 1/5 — Not Enough Details *2021-02-16* This app for Dressbarn is just awful. The pics are about the models and not the item they're selling, models running or odd poses not showing the garment...Why?. The description of the item is just as bad, for example on the dresses there should be like most online stores a description of the length of the dress, material of the garment. It's just vague and if I purchase something online I need as many details to be confident about the purchase I'm making. I love Dressbarn but I can't be confident about making a purchase with them online. ### 1/5 — The app is fine. The store? Where are the petite pants? *2020-11-12, version 1.8* If you are short, don’t botherUnless you’re in need of a dress. Petite women need to shop elsewhere. ### 2/5 — App is just terrible *2020-09-19* As grateful as I am that one of my favorite stores still survives online, this app is completely nonfunctional. I have never been able to browse because the app almost immediately crashes. When it doesn’t crash, navigating the app is baffling. How is it that a clothing retailer app doesn’t have its clothing categories in the initial menu?? I can only navigate to dresses on the home page?? And the filters are lacking and the main source of crashing. ### 1/5 — Such a Terrible App *2020-07-01* Do ppl kno what an app review is?? It’s not about the products ppl! How could this possibly rate a 4.6 otherwise?Unless they r paying ppl or doing the ratings themselves. There r so many things wrong I can’t possibly list them all. Shuts down, gets stuck, logs u out, doesn’t navigate correctly and so many more performance issues. I even uninstalled & reinstalled but it didn’t help. Garbage. And there is no order tracking?? Online wants u to download another different app to track. Just ridiculous. Should not have bothered developing or launching this. ## Most critical reviews (10 lowest-rated) ### 1/5 — App30 *2023-07-22, version 8.9* Was not able to use this discount ### 1/5 — False advertising *2022-08-23, version 6.9* Wow !!’ Where do I start I initially purchased 3 tops, then 3 more great loved them. Then u advertised a great sale so I tried to purchase 2 more along with the sale code it was rejected . I tried getting help but all they did was send me articles that had nothing to do with my problem, after trying 4 times I gave up. Today I saw u advertised free tops useing the code23FR33 I thought I will try again . Same thing would not accept code. I have been a long time customer dating back to you store days but I will be looking elsewhere as u can not be trusted. ### 1/5 — Remove me from list of customer !!!!!!!! *2022-06-01* Please remove my name from list of people who receive info from you !!!!!!!!! Remove me from your list of people who want to be contacted by you. Please. ### 1/5 — Disappointing *2022-05-29* Does not have basic shopping functionality: specifically filters! Takes forever to find what you want! Save the app space on your phone and just go to the website on Safari. ### 1/5 — ZERO Stars Rating : Terrible App! *2022-05-16* Impossible to login to my account and repeatedly doesn’t send the password reset links. Until this App functions properly Im Deleting it. ### 1/5 — Horrible app *2022-04-26, version 6.2* I love their clothing but the Apple app is terrible as it keeps on crashing, and this can discourage clients from buying! ### 1/5 — No filters and bad presentation *2022-04-05* There’s no way to filter the items by size or by color or any of the other usual filters. You have to sift through all the items, including everything that’s “sold out.” I don’t need to see both the plus size item and the regular size item side by side, and I don’t want to see hundreds of sold out items. ### 1/5 — Charges *2022-03-08* Would like to know why my account is being charged. If I order online do you automatically start charging a monthly fee? If so opt me out, I will never order from you again!! Clara Gorley ### 1/5 — Where r the petite clothes *2022-02-24, version 6* No petite sizes ### 1/5 — Horrible App *2021-08-27, version 4.9* Want to see sweaters? Forget it, because it’s going to show you swimwear. Popovers? Why have a category if there’s nothing to load? Never mind, Dress Barn. I’ll shop on a better app. ## Most praised reviews (10 highest-rated) ### 5/5 — Bestselling clothes *2022-10-23* Love everything you have there n I enjoy just looking around ### 5/5 — Unhappy Grandmother Customer *2021-04-15, version 4.4* I am 84 years old. I needed a nice outfit for a grandsons wedding. I do not get out much due to Covid and mobility. I ordered four outfits to try not real sure of size. I kept one for over 100 dollars and sent back three as directed. then I found out that you give only store credit. I need the 450 dollars in cash not store credit because I plan on no more shopping. I feel I should have been told of this policy ahead of time. Now O am unhappy I ever ordered. Please see what can be done about this matter. I would appreciate it a lot. Thanks Marlene Peterson Phonec7017400907 🙏 ### 5/5 — Just for me! *2020-07-08* Everything fits me so well. The styles are beautiful and perfect for all my occasions and church. My dresses are not too short. Please thank your buyers for me! ### 5/5 — Fit is great *2020-04-25, version 1.1* All my clothes are from here. But would love elbow sleeve tops please ### 5/5 — Missing you ... *2020-04-24* I thoroughly loved shopping at your stores. Friends got together for a get away & with anticipation, crossed the border to come to Dress Barn. Courtesy & friendly staff. Great choices that was still young at heart with awesome material, colours & display. On occasion, variety of shoes. I would be like a 4 yr old if I came across wide width. I know Laura’ in Toronto has some of your dresses but the ambiance is not there & I wanted to express, that I miss such a fine store with proper selection for plus size clothing. Stay safe & sane throughout ourCovid-19. Remain, Brenda Roache 93 Red River Crescent Scarborough Ontario Canada, M1B-1Z5 ### 4/5 — Mrs. Lane *2025-01-30* I have shopped for many years with the same results. Fashionable, excellent fit and quality. ### 4/5 — Need more photos *2021-03-05* Echoing the prior reviewer, it doesn’t help to show me duplicates of the same photo, especially when the item is described as having specific details on the back when all you’re showing are a couple (same) pics of the front! That said, I’m glad to see you, DB! I miss your brick & mortar, but I’ll be checking out your app frequently. ### 4/5 — Some of the photos need help. *2020-12-29* Convenient to have everything on an app. There were a few things I was interested in but didn’t buy due to the lack of pictures. Seems like a lot of times there is only one pic. What does the back look like? What does the one that has the face mask built in look like when you put the face mask down? Some have designs that you can’t see, can’t zoom in so you kind of don’t really know what you’d be buying (maybe this was a bug if there was only one photo, I did see others you could zoom). I’ve also noticed when you put your size in the filter, it doesn’t show you everything. When you scroll thru everything without a filter, you find more things in your size that weren’t included in the filter. It would also be helpful if there were a Q&A area. I found a cool sweater but it had kind of a plastic or leather and metal buckle that I’m not sure can go in the washer, so it would be helpful to know if it’s hand wash only, etc. ### 3/5 — Petite selection *2024-09-28* I’m finding there are not many options for petite pants. The ones I do find are mostly sold out. I was only able to find two pairs in my size. I’m disappointed in this because I love the clothing from dress barn and would buy more if it was available. ### 3/5 — Search bar needs help *2021-10-16* Numerous times I will type in ‘skirt’ or ‘dress’ for example, and I’ll get items such as blouses or pants. Very frustrating. Search bar needs to be much more accurate. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*