# Dr.Fone: Phone Unlock & Rescue — user reviews > 250 indexed App Store user reviews of Dr.Fone by Shenzhen Wondershare Software Co., Ltd, rated 4.40/5 from 190 ratings. - Source: https://appshunter.io/ios/app/drfone-phone-unlock-and-rescue/id1030298807/reviews - App overview in markdown: https://appshunter.io/ios/app/drfone-phone-unlock-and-rescue/id1030298807.md - Rating breakdown: 5★ 148 · 4★ 15 · 3★ 1 · 2★ 2 · 1★ 24 ## What do users think of Dr.Fone? Overall sentiment: negative **Pros** - 🚀 Excellent data recovery - 👍 User-friendly interface - 🚀 Fast and efficient - 🚀 Helpful for storage management **Cons** - 🐛 Unreliable data recovery - 💰 Expensive with hidden fees - 🐛 Crashes and freezes - 🔒 Privacy and security concerns - 🐛 Doesn't work as advertised **Commonly reported bugs** - Frequent crashes and freezes - Compatibility issues with newer iOS versions - Unreliable data transfer between devices **Most requested features** - Better data recovery capabilities - More transparent pricing - Improved stability and reliability ## Newest reviews (18 of 250) ### 4/5 — Nyky *2026-08-09, version 1.6.22* Nyky ### 3/5 — Direkt Zahlung !!! *2026-05-21* Also Mann würde gerne erst mal testen wollen ! Bevor man etwas direkt kaufen muss ! App scheint Nützlich zu sein leichte Erklärung und schnelle Umsetzung in wenigen Schritten . Allerdings ist der Preis teuer jedes Jahr erneut zu zahlen 🤨 **Developer response:** Vielen Dank für Ihr positives Feedback! Wir freuen uns, dass Sie die App als praktisch und benutzerfreundlich empfinden. Testen Sie sie kostenlos und überzeugen Sie sich selbst von ihrem Komfort und ihrer Effizienz. Bezüglich der Jahresgebühr: Wir bieten Ihnen hochwertige und kostengünstige professionelle Dienstleistungen, inklusive kontinuierlicher technischer Updates und Kundendienst. Sollten Sie nach Ihrer Testphase noch Fragen haben, kontaktieren Sie uns bitte. Wir finden gemeinsam eine passende Lösung für Sie. ### 1/5 — Do not buy subscription *2026-04-29, version 1.6.15* Don’t work for me asked me to download desktop version also didn’t worked on that. Wasted 50 bucks and they are not refunding. Asked for refund bought 2 software from them both didn’t work. Refund denied do not go with money back guarantee ### 1/5 — Обманщики *2026-04-23* Купил на месяц услугу, подключил телефон несколько дней пытался сбросить гугл аккаунт, так и не получилось, а деньги не хотят вернуть **Developer response:** Приносим извинения за доставленные неудобства. Для более эффективной помощи, пожалуйста, предоставьте более подробную информацию о проблеме, используя функцию «Обратная связь» в меню настроек. Ваше удовлетворение — наш главный приоритет, и мы стремимся решить любые возникшие у вас проблемы. ### 1/5 — 최악 별한개도 아까움 *2026-03-31* 돈만날림 결제하지마세요 ㅠㅠ **Developer response:** 안녕하세요, Dr.Fone이 고객님의 기대에 부응하지 못해 죄송합니다. 저희는 항상 고객 만족을 최우선으로 생각합니다. 앱 개선을 위해 더 자세한 내용을 알려주시면 감사하겠습니다. '피드백' 버튼을 통해 지원팀에 문의해 주세요. 고객님의 소중한 의견을 언제나 환영합니다. ### 1/5 — No option to copy messages from iPhone without cable *2026-03-28, version 1.6.15* I bought this because they advertised you could copy messages from iPhone to android if you had a broken lightning port (at least it did not distinguish between what can be done with or without a cable) . However, the functionality seems to be the same as under smart switch, which is free. So no message transfer. Very frustrating ### 1/5 — zu hohe kosten *2026-03-26* Man kann nichts machen wenn man nichts kaufen will **Developer response:** Hallo, es tut uns leid, dass Dr.Fone Ihre Erwartungen nicht erfüllt hat. Kundenzufriedenheit hat für uns oberste Priorität. Wir wären Ihnen dankbar, wenn Sie uns weitere Details mitteilen könnten, damit wir die App gemeinsam verbessern können. Kontaktieren Sie gerne unser Support-Team über den Feedback-Button. Wir freuen uns über Ihr Feedback. ### 1/5 — 入れたけど、何一つ使えなかった *2026-03-06* 課金しないと何一つ機能使えません。入れんほうがいいアプリ **Developer response:** こんにちは。弊社のソフトウェアは有料ソフトウェアです。その他の問題が発生した場合は、お気軽にcustomer_service@wondershare.comまでお問い合わせください。 ### 1/5 — iPhoneアクティベーションロック解除 *2026-03-01* iPhoneアクティベーションロックは出来る時と出来ない時があるとの事。 カスタマーセンターは中国人の変な日本語で対応してくる。 3980円は詐欺！ 皆さん止めとけ **Developer response:** ご迷惑をおかけして申し訳ございません。より的確なサポートを提供するため、設定メニューの「フィードバック」機能を使用して、問題の詳細をお知らせいただけますでしょうか？お客様のご満足は当社にとって最優先事項であり、お客様が遭遇するあらゆる問題の解決に尽力いたします。 ### 1/5 — Complete trash scam waste of time bullslit *2026-02-21, version 1.6.14* These people should be ashamed, but they aren’t! I paid for this once it unlocked for maybe a week then it became Locked again, I lost all my data and had to pay again but the second time it didn’t even work complete rip offline ### 1/5 — LIAR *2026-02-02, version 1.6.13* Does not recover ANYTHING only wants you to pay & even if you pay it won’t recover ANYTHING! Lying sack of shi app !!! ### 4/5 — Furuxi *2026-01-29, version 1.6.13* Furoxi ### 1/5 — Rip off *2026-01-24, version 1.6.13* Rip off ### 1/5 — Attention!! *2026-01-19* Je compte engager des procédures contre ce développeur qui à cause de lui, cela fait depuis 3 ans qu'à cause d'un transfert vidéo ordinateur à mon Iphone, que la vidéo s'est lier à vie sur mon téléphone !! 8,6go la vidéo sur un espace de stockage de 64go. Ce développeur code vraiment n'importe comment, il a réussit à faire que la vidéo est impossible à supprimer par mon propre iphone. c'est dingue !! Fuyez **Developer response:** Bonjour. Nous vous prions de nous excuser pour la gêne occasionnée. Merci de nous fournir plus de détails sur les problèmes rencontrés via les commentaires. Cela nous permettra de mieux comprendre vos préoccupations et d'améliorer votre expérience à l'avenir. Merci de votre soutien. ### 1/5 — Scam *2026-01-03, version 1.6.13* This absolutely doesn’t work for any data recovery. Once you make a purchase and sign in on you Mac to try data recovery it will take over 2 hours acting like it’s funding your deleted information and then when you open the files it’s your already available information and nothing is new so when you try to go to customer service they ask if you want to upgrade to another data recovery that’s asking for more money. ### 4/5 — Dr.done *2025-12-18, version 1.6.12* Great app works well for androids and IOS devices ### 1/5 — Deceptive *2025-12-15, version 1.6.12* Misleading deceptive ### 1/5 — Doesn’t Work in Basic Functions *2025-12-15, version 1.6.12* If you’re dreaming of getting your files out of Apple’s clutches, forget it. The most I was able to do with their kludgy app was export a single file. I don’t need to pay for that. ## Most critical reviews (10 lowest-rated) ### 1/5 — 復元したかった *2026-08-19* 写真を復元しようとしたら、スマホの写真FaceID設定をオフにする指示を受けたので実行したが、いつまでも設定オフの指示が出るだけで一向に使用できなかった。 使い方が分かりづらいし、pc版との連携も悪いし、事あるごとに課金を勧めてきて煩く感じた **Developer response:** ご不便をおかけしてしまい、誠に申し訳ありません。FaceIDの設定に関する問題や、PC版との連携不良について、貴重なご意見として受け止めております。アプリの使いやすさ向上に向けて改善を進めてまいりますので、詳しい状況をアプリ内のフィードバック機能からぜひご共有ください。サポートチームが丁寧に対応させていただきます。 ### 1/5 — 返金してください *2026-08-17* 5000円課金したのに結局「このモデルではできません」的なことになった。騙された。 **Developer response:** ご不便をおかけしてしまい、誠に申し訳ありません。ご要望に沿えなかったことについて心よりお詫び申し上げます。詳しく調査し対応するために、アプリ内のフィードバック機能よりサポートチームまでご連絡ください。 ### 1/5 — Caloteira *2026-08-12* Estou tentando conctar minha conta com meus dispositivos e falam que não comprei, visto que comprei dois produtos da marca de vocês e quando fui fazer o uso do mesmo aparece que não comprei a licença. Preciso com urgência do acesso dos meus aplicativos nos quais comprei para fazer o uso e ainda vocês revogaram o reembolso de um produto que comprei de vocês que prometia uma coisa e não cumpriu e foi o Dr. fone, no qual dizia fazer o desbloqueio da senha da tela inicial e fez foi nada. Comprei o programa, tentei cancelar durante o período de reembolso e me negaram. Fiquei com prejuízo. Que empresa é essa tão caloteira? Promete um produto e não cumpre com nada e ainda se nega dar acesso e o pior não devolve o dinheiro mesmo cancelado em período de teste? Gastei quase 600 reais e ambos app não cumpriram com o papel. **Developer response:** Lamentamos muito pelo transtorno relatado e entendemos o quão frustrante essa situação deve ser para você. Estamos aqui para ajudar e gostaríamos de resolver isso o mais rápido possível — por favor, entre em contato com nossa equipe de suporte diretamente pelo feedback no app ou pelo site oficial para verificarmos seus pedidos e restaurarmos o acesso aos seus produtos. Agradecemos por trazer isso à nossa atenção e estamos comprometidos em oferecer uma solução justa e satisfatória. ### 1/5 — Fake promise’s *2026-07-31* Fake app don’t pay any amount it’s totally fake **Developer response:** We’re sorry to hear that you feel misled, and we understand how frustrating it is if an expected payment or reward was not received. Please contact our support team through the in-app feedback channel with your account details and screenshots of the issue, so we can check the specific case and assist you further. We take such concerns seriously and will continue improving the app experience. ### 1/5 — Avoid this Chinese garbage malware *2026-07-06, version V1.6.20.614* This bricked my phone after less than an hour of use, charged me full price for a “3 day feee trial” sooo working with the BBB as well as PayPal and other entities to just get my money back. They refuse refunds with false advertising please for the love of all that is sacred do NOT ever pay for or use any of this trash horrible product and the 20 other so called “cleaners/fixers/hack” it’s trash and so aren’t the Chinese brand who creates this idk how this slipped through apple even though they claim to be able to “break and jail break apple phones” it’s a hoax and do NOT FALL for it, your at risk with anything on your phone, it’s basically data mine that collects everything so you have been warned there will be follow up for this bs and if this actually stays posted I’ll be shocked ### 1/5 — Lies *2026-06-12, version 1.6.17* Basically a scam. Will not unlock an iCloud locked device. False advertising ### 1/5 — 何一つ使えない *2026-06-04* 課金をしないと何にも使えない。 **Developer response:** こんにちは。ご不便をおかけして大変申し訳ございません。データ復旧にはサーバー費用がかかるため、有料サービスとなっております。その他ご不明な点がございましたら、アプリ内のフィードバックボタンからお気軽にお問い合わせください。 ### 1/5 — 환불 절대 안해줌 *2026-05-15* 사기꾼들아 ㅋㅋㅋㅋㅋㅈㄴ표독해서 말이 안나옴 ㅋㅋ님들 이거 절대절대 절대절대 구독하지마세요 제발. 내가 환불요청도하고 메일도 보내서 환불해달라고했는데 표독하게 안해줌. 환불 거절당함 ㅋㅋㅋㅋㅋㅋ **Developer response:** 안녕하세요, 환불을 요청하시려면 https://support.google.com/googleplay/answer/2479637#policy 를 참조하여 Google Play에서 처리해 주세요. 협조해 주셔서 감사합니다. ### 1/5 — Do not buy premium *2026-05-07, version 1.6.15* Its a scam. I bought the premium and used it to remove activation lock on my old iphone and it didn’t work at all. Total waste of my money and hope everyone who sees it does not buy it. ### 1/5 — 有料 *2026-05-05* 殆どの機能は課金必要で無料で何も使えん **Developer response:** こんにちは。ご不便をおかけして大変申し訳ございません。データ復旧にはサーバー費用がかかるため、有料サービスとなっております。その他ご不明な点がございましたら、アプリ内のフィードバックボタンからお気軽にお問い合わせください。 ## Most praised reviews (10 highest-rated) ### 5/5 — 환불해주세요 *2026-07-12* 데이터 복구된다해서 결제했는데 해당시스템이 없네요 환불해주세요. **Developer response:** 안녕하세요, 이용에 불편을 드려 진심으로 죄송합니다. 데이터 복구 기능 관련하여 말씀주신 문제를 정확히 파악하기 위해 공식 지원 팀에 문의해 주시면 신속히 도와드리겠습니다. 앱 내 피드백 기능을 통해 문의 주시면 자세한 안내 드리겠습니다. ### 5/5 — Erfolgreich WhatsApp auf iOS transferiert *2025-12-21* Ich habe noch nie eine App-Rezension geschrieben, aber dr.fone hat sie meiner Meinung nach verdient. Nachdem ich mich zwei Wochen lang mit der Übertragung meiner Chats aus WhatsApp von Android auf iOS herumgeärgert habe (wie schwer kann es sein?!Signal schafft es problemlos, WhatsApp überhaupt nicht - sehr schwache Leistung für den Marktführer…), habe ich von dieser App gelesen und es heute probiert und es hat ganz wunderbar geklappt (direkte Verbindung Handy zu Handy, über den Computer ging es bei mir nicht, da mein Android-Handy nicht erkannt wurde). Die 8,50€ waren es mir definitiv wert. Klare Empfehlung! ### 5/5 — Love *2025-10-01, version 1.6.9* Love ### 5/5 — useful *2025-08-11, version 1.6.4* it really helps with my storage anxiety ### 5/5 — wonderful *2025-06-16, version 1.5.31* really helps me a lot ### 5/5 — The app is very useful! *2025-06-06* It helps me unlock my phone screen and free up space, I love it! ### 5/5 — Excellent data solution! *2025-05-07, version 1.5.23* Dr.Fone is an exceptional app for recovering lost data on iOS devices.it’s user friendly interface makes it easy for anyone to navigate and recover important files such as photos, messages,congacts,and more .the App performs efficiently and provides reliable results even in challenging scenarios like accidental deletions or device malfunctions. Dr.Fone Is a dependable choice ### 5/5 — iPhone Toolbox, an excellent iPhone data management tool *2025-05-07, version 1.5.23* I downloaded this app with the intention of giving it a try. I didn't expect it to be able to clean up storage space, transfer files, and share contacts, photos, and videos between devices. ### 5/5 — iPhone toolbox, I really like it! *2025-04-24, version 1.5.23* I searched for a long time and finally found this app. It can clean up storage, transfer files, and share contacts, photos, and videos between devices. It even restores old photos—really practical! Of course, my favorite features are the private album and app hiding, which let me keep certain photos and apps hidden from my girlfriend. I just don’t understand why the app has such a low rating and so many negative reviews. Anyway, I really like it. ### 5/5 — I love it *2025-02-26, version 1.5.20* I love this app works great --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*