# Drive and Shop with Shipt — user reviews > 1,017 indexed App Store user reviews of Drive and Shop with Shipt by Shipt, rated 4.70/5 from 227,980 ratings. - Source: https://appshunter.io/ios/app/drive-and-shop-with-shipt/id976353472/reviews - App overview in markdown: https://appshunter.io/ios/app/drive-and-shop-with-shipt/id976353472.md - Rating breakdown: 5★ 194,282 · 4★ 17,721 · 3★ 6,894 · 2★ 2,511 · 1★ 6,572 ## What do users think of Drive and Shop with Shipt? Overall sentiment: negative **Pros** - 💰 Great opportunity - 🤑 Good pay potential - 🕰️ Flexible schedule - 🤝 Positive customer relationships **Cons** - 🕰️ Unrealistic on-time delivery expectations - 🔍 Lack of transparency in deactivation process - 💳 Issues with Shipt card not working - 🤖 Lack of human support - 🤑 Declining pay structure - 🤯 Overwhelming order volume - 🚫 Unfair deactivation policies **Commonly reported bugs** - App glitches and crashes during shopping - Issues with text/chat support functionality - Incorrect delivery location information **Most requested features** - Provide more lenient on-time delivery standards - Improve communication with shoppers - Offer instant cash-out option - Provide more detailed order information upfront - Implement better mileage tracking and compensation ## Newest reviews (10 of 1,017) ### 3/5 — Unspecified issues *2026-08-21, version 4.128.0* Why in the world are customers allowed to rate and mark an issue as unspecified? It makes it awfully hard to do better or to know exactly what went wrong so you can fix or improve for next time. That should not be allowed. In my opinion, they should only be allowed to be specific. That’s very vague and it doesn’t help anyone. It tanks ratings. Also, a customer that rates a 4, can also tank our ratings. I personally don’t think a 4 star is terrible, but according to these gig apps, it is. It’s very discouraging and hard not to take personally. ### 3/5 — Not the same *2026-08-19, version 4.128.0* It’s been impossible to get online and work freely I used to be able to cover most of my bills alongside my job but now it’s way harder. Do better NY ### 4/5 — Maps *2026-08-19, version 4.128.0* For the multiple orders they should show the distance as well between drop offs. A- distance from target to first drop off. B - distance from first drop off to second. ### 4/5 — Let us bundle orders *2026-08-18, version 4.128.0* If we could bundle orders ourselves some of us could make $80 an hour I enjoy shipt more than uber eats ### 4/5 — Pay *2026-08-16, version 4.126.0* I love the company and I especially love my members, but I do feel that SHIPT could pay more order pay for the driver. I remember a few years ago how order pay was it was very high plus our tips and we were able to make a now with gas as high as it is bills insurance and everything it’s hard to make this work. I have so many people I’ve been shopping for for years now with a five star rating. I just can’t stop shopping for them. Summer elder summer, single mother, summer families, and I love all of them truly. But SHIPT, you should be paying more for order pay. You shouldn’t see the hefty tips that we get and then lower our order pay for you to gain more money I’ve literally watched the order paid dwindle down to what it is now I just drove 20 miles and shopped 60 items and my order pay was $11 if it were not for my wonderful preferred member that tipped me $34 I would’ve made nothing thank you ### 5/5 — Enjoy *2026-08-15, version 4.126.0* I’m enjoying delivering for shipt ### 5/5 — Reseña *2026-08-14, version 4.126.0* Me parece genial esta aplicación por favor no cambien ### 1/5 — Discrimination *2026-08-14, version 4.126.0* Thought people were exaggerating. Non English speakers staying busy out here. Starting to take photos and proof. Not a coincidence ### 3/5 — Shipt *2026-08-14, version 4.126.0* App sometimes can be very slow and have glitches in it ### 1/5 — Fix Target 360 same day delivery *2026-08-13, version 4.126.0* Broadview store #2081 is disabled for Target prepaid orders . Going on 2 days now! Loss of revenue for Target and shoppers. ETL is aware yet no fix in sight #EpicFail@Shipt/Target360samedaydelivery ## Most critical reviews (10 lowest-rated) ### 1/5 — Shipt *2026-08-25, version 4.128.0* It takes me hours for me to get online and pick an order. It was never like this. It’s really inconvenient. ### 1/5 — Very inconvenient for drivers *2026-08-23, version 4.128.0* They have so many rules and regulations to the app the it totally unnecessary like how you can only withdraw 3 times in a day but if you don’t withdraw the money that day you have to wait until the next Friday to get your money and if it was someone’s way of living it would be horrible ### 1/5 — Fix bugs on app *2026-08-23, version 4.128.0* To claim or deliver an order takes multiple swipes please fix ### 1/5 — Highly do not recommend using this as a full time or side gig! *2026-08-22, version 4.128.0* Shipt will deactivate your account for customer ratings that are out of your control if you have done everything correctly! I had 98% reliability 96% on time (majority where from orders I added to my schedule when it was past delivery window) and my rating was 4.3 I communicated with every customer I shopped for even got over 8 preferred shopper requests and still was deactivated. I didn't have any bad experiences with any of my most recent deliveries for this year and they still have not re investigated. If you're a hard worker I'd suggest finding a real job they will kick you off the app even if you're doing an amazing job all because their "guidelines" and " policy " ### 1/5 — Waitlist sucks i have benn there forever *2026-08-22, version 4.128.0* Been waiting years in waitlist nothing never changed ### 1/5 — Terrible *2026-08-22, version 4.128.0* Shipt use to be the best gig platform hands down without a doubt. The new ceo has completely ruined Shipt, and I don’t think they’ll ever be able to recover. They hire anybody just so orders will get done not caring about the service they provide. I’ve been with Shipt for 5 years and over the past year and a half I’ve heard so many horror stories from customers about their new shoppers they get. If someone’s paying a premium fee to have their stuff delivered they shouldn’t be a rest dummy for new shoppers every week. They discriminate against you based on your race and gender. You can have perfect stats with over 5000 orders completed and won’t receive any offers. I can almost guarantee a class action lawsuit will be coming and will put Shipt out of business. They steal your tips, pay gets lower and lower and they provide no safety clearance for shoppers. All change isn’t good. Witherspoon should have been fired after his first year. It’s completely unacceptable to see what Shipt has become. ### 1/5 — Garbage *2026-08-20, version 4.128.0* you can't use the keyboard you want to use, they update the app so it no longer works as notifications you can't see any of them, every item has three aisle locations in about 15 location codes it is the worst updated app I've ever seen in my life ### 1/5 — Big waste of time!! *2026-08-18, version 4.128.0* This app has located the FARTHEST regions from where I live but when I’m two hours away from home it notifies me of places RIGHT NEXT TO MY HOUSE!!! They onpurposely send you farthest regions!!!!! ### 1/5 — Not worth it *2026-08-17, version 4.128.0* The other reviews are fake the make you wait 2 weeks to get paid terrible app there are many other apps that pay as soon as you complete the task not these crooks!!! ### 1/5 — App Crashes *2026-08-16, version 4.126.0* App allowed me to go through all of the onboarding just to close out once logging in. It’s been doing it since day of downloading which was last Wednesday. It literally allows me to login just to sign me right back out. Thanks for nothing :) ## Most praised reviews (10 highest-rated) ### 5/5 — A Great app *2026-08-24, version 4.128.0* This app is guarantee to cover all your expenses and its amazing ### 5/5 — Bonus *2026-08-23, version 4.128.0* Why is it that when there’s a bonus, there are so few orders? ### 5/5 — Shipt shopper/driver *2026-08-23, version 4.128.0* I love working with shipt. It’s a very good way to make extra money ### 5/5 — Shopper *2026-08-21, version 4.128.0* Good form of additional income. ### 5/5 — Driver *2026-08-20, version 4.128.0* I love this app. ### 5/5 — MT *2026-08-19, version 4.128.0* Great way to earn extra money for etc ,,,, i enjoy helping people and putting smiles on their faces. Always opportunity to grow and learn easier ways to deliver ### 5/5 — Thanks Shipt !😊 *2026-08-17, version 4.128.0* I love this app it’s and the people I interact with there very friendly ! ### 5/5 — Good *2026-08-17, version 4.128.0* Work very good ### 5/5 — Shipped gets it. *2026-08-17, version 4.126.0* Great app! Love the workflow sometimes it can be frustrating having to shop by yourself, and it doesn’t tell you the isle, but overall it’s a great way to make some extra cash when you really need it. ### 5/5 — La mejor aplicación *2026-08-17, version 4.126.0* La mejor aplicación para generar dinero --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*