# DriveCentric

> AI-powered CRM for automotive dealerships to manage sales and customer engagement. (iPhone/iPad app by DriveCentric, Inc..)

- Source: https://appshunter.io/ios/app/drivecentric/id1086120432 (this page in markdown: same URL + `.md`)
- Developer: [DriveCentric, Inc.](https://appshunter.io/developer/692898402)
- Category: Business
- Price: Free
- Rating: 4.60/5 from 8,157 App Store ratings · 161 written reviews indexed
- Age rating: 4+
- Requires: iOS 26.0 · 202 MB
- Languages: American English
- Released: 2016-09-12
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/drivecentric/id1086120432/reviews.md

## What is DriveCentric?

DriveCentric is the world’s first Augmented Intelligence CRM platform purpose-built for the automotive industry. We fuse advanced AI with intuitive design to help any dealership engage more customers, schedule more appointments, and sell more cars—faster and with less friction.

From new leads to final delivery, DriveCentric keeps the entire sales process connected and in motion. Shoot personalized videos, reply to leads instantly, track every conversation, and capture the perfect delivery photo—without ever needing to open a laptop.

With DriveCentric, you can:
• Manage your sales pipeline in real time
• Respond to leads instantly via text, email, or video
• Capture and send personalized walkarounds
• Schedule and confirm appointments
• Add notes and create follow-up tasks
• Check customers in and out of the showroom
• Scan VINs and driver’s licenses
• Snap and share that perfect delivery photo (Facebook integrated)

DriveCentric is certified by major OEMs and integrates with all leading DMS providers. We’re proud to support and be trusted by thousands of the most forward-thinking dealerships in the United States and Canada.

## Key features

- Augmented Intelligence CRM
- Customer engagement tools
- Appointment scheduling
- Personalized video messaging
- Real-time sales pipeline management
- Mobile lead response
- VIN and license scanning

## What do users think of DriveCentric?

Overall sentiment: neutral

**Pros**

- 🚀 Intuitive and user-friendly
- 👍 Efficient CRM features
- 🚀 Responsive and fast
- 💡 Useful video capabilities
- 👍 Great for sales professionals

**Cons**

- 🐛 Frequent crashes and bugs
- 🐛 Unreliable mobile app performance
- 🐛 Issues with video uploading and sending
- 🐛 Inconsistent app updates
- 🐛 Poor customer support response times

**Commonly reported bugs**

- Notifications not working properly
- Login issues and frequent sign-outs
- Compatibility problems with newer devices
- Data sync issues between mobile and desktop
- Glitches when switching between stores

**Most requested features**

- Dark mode option
- Improved calendar and task management
- Better integration between mobile and desktop versions
- Support for iPad and tablet devices
- More customization options

## Recent user reviews (10 of 161)

All indexed reviews: https://appshunter.io/ios/app/drivecentric/id1086120432/reviews.md

### 1/5 — Don’t work

*2026-08-13, version 8.22.0*

App doesn’t even open half the time

### 5/5 — Game changer!

*2026-08-12, version 8.22.0*

The DC team is outstanding. We came from a DMS that messed our data so bad and took no accountability, 3 CRMs in the last 2 years and I’m stoked to have DriveCentric, they’ve been amazingly helpful righting the ship! Highly recommend DriveCentric!🤘🏼

### 5/5 — Great !!!

*2026-08-05, version 8.20.0*

Amazing!!!!

### 2/5 — THESE

*2026-07-21, version 8.20.0*

UPDATES!

### 5/5 — DriveCentric is a Force Multiplier

*2026-07-15, version 8.20.0*

It is a great CRM system. I personally love it.  

However, it comes with certain nuances.


Foremost at the top, the so-called expert users/admin and the bottom the real users need to be in harmony to get maximum advantage of this, very nice CRM and a great support team. 

If they are not in harmony, Weak / incompetent expert users/admin become a nightmare and a source of frustration, nullifying the strengths of this CRM.

### 5/5 — Chlen

*2026-07-14, version 8.20.0*

It’s an awesome crm app to use. It’s really user friendly

### 3/5 — My video uploading

*2026-07-07, version 8.19.0*

I’ve shot videos and then they won’t upload. I’m losing time if I have retake a personalized video.

### 1/5 — Terrible CRM

*2026-06-30, version 8.19.0*

Soooo many flaws. Not designed to help salespeople sell cars 
and maintain their customer base. Set up for monitoring activity and micromanagement

### 1/5 — Doesn’t work properly

*2026-06-25, version 8.18.0*

85% of the time it does not work correctly, there are updates regularly that temporarily fix issues until the next update that then causes more issues. Really an ongoing issue.

### 3/5 — Video upload

*2026-06-25, version 8.18.0*

Constant issue with video upload! Contacted support multiple times, same issue, no solution! Other than that, love the app.

## Frequently asked questions about DriveCentric

### What does DriveCentric do?

DriveCentric is an AI-powered CRM platform designed specifically for the automotive industry. It helps dealerships manage their sales pipeline, engage customers with personalized communication like videos, schedule appointments, and track all interactions to increase sales efficiency.

### What are the key features of DriveCentric?

Key features include real-time sales pipeline management, instant lead response via text, email, or video, personalized video walkarounds, appointment scheduling and confirmation, customer check-in/out, VIN and driver's license scanning, and capturing delivery photos with Facebook integration.

### Is DriveCentric free to use?

Based on the provided information, the app is listed as 'free'. This typically means there are no upfront costs to download or use the basic functionalities of the application.

### What kind of devices is DriveCentric compatible with?

The description emphasizes mobile functionality, allowing users to manage the sales process without a laptop. It is designed for use on mobile devices, though specific operating system compatibility (iOS/Android) is not detailed.

### How does DriveCentric help sell more cars?

By providing tools for faster lead response, personalized customer engagement through video, efficient appointment scheduling, and a connected sales process, DriveCentric aims to reduce friction and accelerate sales cycles, ultimately helping dealerships sell more cars.

## Version history (last 5 releases)

### 8.24.1 — 2026-08-25

What's New:
• Minor fixes and improvements

### 8.24.0 — 2026-08-20

What's New:
• Minor fixes and improvements

### 8.23.0 — 2026-08-18

What's New:
• Minor fixes and improvements

### 8.22.0 — 2026-08-10

What's New:
• Minor fixes and improvements

### 8.21.0 — 2026-08-06

What's New:
• Minor fixes and improvement

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*