# DriveCentric — user reviews > 161 indexed App Store user reviews of DriveCentric by DriveCentric, Inc., rated 4.60/5 from 8,223 ratings. - Source: https://appshunter.io/ios/app/drivecentric/id1086120432/reviews - App overview in markdown: https://appshunter.io/ios/app/drivecentric/id1086120432.md - Rating breakdown: 5★ 7,104 · 4★ 321 · 3★ 215 · 2★ 108 · 1★ 475 ## What do users think of DriveCentric? Overall sentiment: neutral **Pros** - 🚀 Intuitive and user-friendly - 👍 Efficient CRM features - 🚀 Responsive and fast - 💡 Useful video capabilities - 👍 Great for sales professionals **Cons** - 🐛 Frequent crashes and bugs - 🐛 Unreliable mobile app performance - 🐛 Issues with video uploading and sending - 🐛 Inconsistent app updates - 🐛 Poor customer support response times **Commonly reported bugs** - Notifications not working properly - Login issues and frequent sign-outs - Compatibility problems with newer devices - Data sync issues between mobile and desktop - Glitches when switching between stores **Most requested features** - Dark mode option - Improved calendar and task management - Better integration between mobile and desktop versions - Support for iPad and tablet devices - More customization options ## Newest reviews (10 of 161) ### 2/5 — THESE *2026-07-21, version 8.20.0* UPDATES! ### 3/5 — My video uploading *2026-07-07, version 8.19.0* I’ve shot videos and then they won’t upload. I’m losing time if I have retake a personalized video. ### 3/5 — Video upload *2026-06-25, version 8.18.0* Constant issue with video upload! Contacted support multiple times, same issue, no solution! Other than that, love the app. ### 2/5 — Inconsistent *2026-06-24, version 8.18.0* It would appear as though someone who has never worked in the car business created this. There are a lot of inconsistencies that need to be addressed. ### 1/5 — Videos wont upload *2026-05-11, version 8.15.0* It takes all day to send a video regardless of wifi/cellular/different networks etc for whatever reason it wont work as it should Its been this way the better part of a month ### 1/5 — Literally doesn’t work, is massively hampering my work life *2026-05-08, version 8.15.0* Says API error infinitely. Can’t send messages or view profiles, most of the time can’t even log in. Awful disaster ### 3/5 — Salesman *2026-04-26, version 8.14.0* Can’t view the deal number ### 1/5 — Annoying *2026-04-15, version 8.13.0* Every time I use the app it asks for me to rate it. I was generous with 5 star reviews, however going forward it will be 1 star. Stop annoying your users. ### 5/5 — Good CRM for Salespeople *2026-04-14, version 8.13.0* The only thing I do not enjoy is it can be tricky to add vehicles to deals and trade ins ### 5/5 — Dedication *2026-03-19, version 8.11.0* A lot of time and dedication went into making this app and it shows. The attention to detail is great. ## Most critical reviews (10 lowest-rated) ### 1/5 — Don’t work *2026-08-13, version 8.22.0* App doesn’t even open half the time ### 1/5 — Terrible CRM *2026-06-30, version 8.19.0* Soooo many flaws. Not designed to help salespeople sell cars and maintain their customer base. Set up for monitoring activity and micromanagement ### 1/5 — Doesn’t work properly *2026-06-25, version 8.18.0* 85% of the time it does not work correctly, there are updates regularly that temporarily fix issues until the next update that then causes more issues. Really an ongoing issue. ### 1/5 — Annoying *2026-06-15* This is the tenth time this app has asked me to rate it this week. Sad and thirsty. Also this week, DriveCentric, Inc emailed me asking for (you guessed it) another survey rating their app. I completed it and had the chance to give them a zero. About ten minutes later, they called me to give them a verbal survey. They demanded I explain the rating. When I told them this was the only iOS app that asks multiple times in a day to rate it, they made excuses about that was the App Store/Google Play Store policy and there was not a way for them to change that. After hanging up with them, a simple Google search gave me the API name and basic documentation on a way to limit the number of app ratings by up to three times in a 365 day period. I copied and pasted it back to them. Since then, I have been repeatedly asked to rate the app. Until they can respect their user’s time, they get 1 star from me(I wish I could give them 0 stars). Josh Overbeck you should be ashamed to have your name associated with this product. Don’t you ever email me again. ### 1/5 — Video upload *2026-06-12, version 8.17.0* Video uploads too slow ### 1/5 — App gets frozen / video quality is horrible. *2026-06-08* The app honestly needs to be rebuilt from the ground up. Whoever created it should try using it as a salesperson for at least one day to see the issues firsthand. Whenever I try to upload a video longer than two minutes, the app freezes. It doesn’t even give me the option to crop the video—it just gets stuck on the same screen and becomes completely unresponsive. I’m using a newer iPhone, the app is fully updated, and I know the usual troubleshooting steps such as restarting the phone or deleting and reinstalling the app. However, this is clearly an issue with the app itself, not the device. This bug makes it very difficult to do my job efficiently, especially when sending vehicle walkaround videos to customers. **Developer response:** Thank you for the feedback! Can you please write in to Chat support so that we can speak directly - request Jonathan Schultz please 🙏 ### 1/5 — I hate it *2026-06-06, version 8.16.0* I hate it ### 1/5 — Annoying *2026-06-03* This is the fourth time this app has asked me to rate it this week. Sad and thirsty. Also this week, DriveCentric, Inc emailed me asking for (you guessed it) another survey rating their app. I completed it and had the chance to give them a zero. About ten minutes later, they called me to give them a verbal survey. They demanded I explain the rating. When I told them this was the only iOS app that asks multiple times in a day to rate it, they made excuses about that was the App Store/Google Play Store policy and there was not a way for them to change that. After hanging up with them, a simple Google search gave me the API name and basic documentation on a way to limit the number of app ratings by up to three times in a 365 day period. I copied and pasted it back to them. Since then, I have been repeatedly asked to rate the app. Until they can respect their user’s time, they get 1 star from me(I wish I could give them 0 stars). Josh Overbeck you should be ashamed to have your name associated with this product. Don’t you ever email me again. ### 1/5 — DC *2026-05-18, version 8.15.0* Very complicated ### 1/5 — Phone camera *2026-05-14, version 8.15.0* Once you measure it in the settings and then try to take it in a horizontal orientation it just becomes weird. Also, if you do not have the option activated then once you do horizontal, your picture from the front camera comes upside down. ## Most praised reviews (10 highest-rated) ### 5/5 — Game changer! *2026-08-12, version 8.22.0* The DC team is outstanding. We came from a DMS that messed our data so bad and took no accountability, 3 CRMs in the last 2 years and I’m stoked to have DriveCentric, they’ve been amazingly helpful righting the ship! Highly recommend DriveCentric!🤘🏼 ### 5/5 — Great !!! *2026-08-05, version 8.20.0* Amazing!!!! ### 5/5 — DriveCentric is a Force Multiplier *2026-07-15, version 8.20.0* It is a great CRM system. I personally love it. However, it comes with certain nuances. Foremost at the top, the so-called expert users/admin and the bottom the real users need to be in harmony to get maximum advantage of this, very nice CRM and a great support team. If they are not in harmony, Weak / incompetent expert users/admin become a nightmare and a source of frustration, nullifying the strengths of this CRM. ### 5/5 — Chlen *2026-07-14, version 8.20.0* It’s an awesome crm app to use. It’s really user friendly ### 5/5 — Force multiplier *2026-06-24, version 8.18.0* I have been working with other CRM‘s for almost 20 years; this definitely is the best one. However, there is a cliché, it is good for those who want to go for an extra mile, work hard and intelligently to produce more. The biggest handicap is when management/admin start putting breaks! it should be used as an open floor, up for grabs. One thing definitely needs improvement, the depiction of closing ratios is lopsided. There should be a way to cancel out Bad leads. So that they are not counted against users. I’m sure there must be a way, admin needs to learn that. ### 5/5 — Best CRM in the market *2026-06-19, version 8.17.0* I’ve worked with many CRMs in my 20 years in the Automotive industry Drive Centric is by far the best ### 5/5 — Centric *2026-06-15, version 8.17.0* Love DriveCentric, Its a very dynamic system. ### 5/5 — Excellent Customer Relations Portal *2026-05-19, version 8.15.0* Drive Centric is above and beyond its years for CRM management ### 5/5 — Great *2026-05-11, version 8.15.0* User friendly & Super Essy ### 5/5 — Salesman *2026-04-15, version 8.13.0* What a beautiful CRM it is! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*