# DriveKS — user reviews > 17 indexed App Store user reviews of DriveKS by Kansas Turnpike Authority, rated 2.40/5 from 40 ratings. - Source: https://appshunter.io/ios/app/driveks/id6504593007/reviews - App overview in markdown: https://appshunter.io/ios/app/driveks/id6504593007.md - Rating breakdown: 5★ 11 · 4★ 3 · 3★ 0 · 2★ 1 · 1★ 25 ## Newest reviews (3 of 17) ### 1/5 — Login coding problem *2025-04-03* The space to log in doesn’t allow enough characters for my email address. This should be a simple fix. The website works - the app should too. ### 1/5 — Completely mishandled *2025-02-07* So many issues between the old myKTAG system and the new DriveKS system. A big one being told to enter an account number from my DriveKS statement that doesn’t exist. Then the state itself issued new plate numbers and no way to update. Total failure. ### 1/5 — No access to replace new license plate *2024-09-18* Total flop… there was nothing wrong with the previous k-tag system. The new app does not allow the vehicle tag to be updated when the state sends a new tag. Also the service is understaffed…. I’ve been on hold for 30 minutes to just give my new tag to service center to have them enter it into the system… i thought the idea of a app is for the customer to manage the account on their own.. also I can imagine the windfall for the new company (or persons) that contracted to take over the old K-Tag system and skimp out on customer no service to save money ## Most critical reviews (10 lowest-rated) ### 1/5 — Trash *2026-07-19* App is absolute garbage. Tried to attain this to prep for tolls on a road trip. Went through the entire process of creating an account and received a message about the account not being able to be created. Absolute waste of time. ### 1/5 — Your failure is complete *2026-06-18* I’m trying to pay you. Tried logging in to the website on Chrome, Firefox and Safari. Buttons entirely unresponsive. Cleared my cache. Any chance if they can’t even make a functioning website that they make an *app* that works? Obviously the answer would be no, but I had to try. Truly awful. Even by government standards. I shudder to think what this piece of garbage cost us. ### 1/5 — unable to sign up *2026-03-16* unable to sign up ### 1/5 — Price increase on tolls *2025-08-20* Did anyone else notice that the price went from $2.25 to now $4.02. That’s driving from the south Wichita entrance to the Oklahoma border. I would’ve thought that when they put in the cashless toll-less last year it would’ve stayed the same price or went down because no humans to pay a hourly wage to. ### 1/5 — The Absolute Worst *2025-08-07* This app is basically a parallel to how the Kansas DMV process operates and functions, not logically and irrationally. What I don’t understand is, if the DMV is having so many customers every single day, to the point where walk ins are turned away and you have to set an appointment online but the only times available are 3 weeks later. So where is all the money going? Clearly it’s not going to the KTag and DMV’s, and clearly not towards getting more staff? Some very shady things are occurring in the state of KS. ### 1/5 — Fix Username *2025-07-31* I can not put my email address in username space. It won’t let it all fit. Please fix ### 1/5 — Kansas is a wasteland of inbreds and foul odors *2025-07-31* Terrible app. Terrible state. Don't go there ### 1/5 — Useless app *2025-07-25* Worst app ever ### 1/5 — Junk *2025-07-10* App is useless. Won’t let me create an account ### 1/5 — bring back the old app please *2025-06-28* Terrible compared to the old app. Just better than paper bills and phone calls but thats a low bar to clear. ## Most praised reviews (4 highest-rated) ### 5/5 — Multiple vehicles on one account *2025-03-21* I got to put several vehicles on one account and Judy did a great job helping us get this accomplished this morning! ### 5/5 — Awesome *2024-08-11* TxTag set the bar pretty low, so it’s nice to have a tolling app that works in multiple states with a UI built by humans. ### 5/5 — Major step up! *2024-08-03* I loved the first app but this new one is fantastic! It looks great and functions spectacularly! I have just as much control on the app as if it was a website. Great Job! New cashless system and a smoother customer experience 😀 ### 2/5 — The way they charge. *2025-03-28* The bill is very hard to read! The way they charge is crazy. It seems like it’s way more to use the turnpike. Why do they have to change thing that worked great before. I’m getting to old to understand this new stuff. 😢😢 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*