# driverq — user reviews > 56 indexed App Store user reviews of driverq by RedCap Technologies. - Source: https://appshunter.io/ios/app/driverq/id1122815951/reviews - App overview in markdown: https://appshunter.io/ios/app/driverq/id1122815951.md ## Newest reviews (17 of 56) ### 2/5 — Request Ride Option needs to be reworked *2025-07-16, version 2.7.1579* I work for a company that gets contracted by dealerships and I currently work with two luxury dealerships that use this app. More than twice now minimum I have requested a ride from a customers house only to be left stranded anywhere from 30-80 minutes away from the dealership. I end up having to call my GM so that he can send me a Lyft from his end because this option doesn’t work consistently enough. Also I’d like to be able to cancel full trips from my side because some of the managers don’t do it when a trip is cancelled and they’re stacking up now. (Currently stranded 35 minutes from a dealership waiting on a Lyft and it’s 95 degrees outside) ### 3/5 — Video reviews ? *2024-05-30, version 2.4.1452* Is there a way to pull up and review the walk around views. ### 2/5 — Driverq *2024-03-05, version 2.4.1445* I wish to be able to respond to requests from my Apple Watch I was a shift driver and am loosing money because responding on my phone is not fast enough. If I could accept on my watch it would be quicker and my acceptance rate would go up increasing my income!!! ### 1/5 — Improvement *2023-10-04, version 2.3.1346* App asks for improvements but as far as I can tell nothing is ever done, and no feedback. Suggestions: 1. Allow for offline loading of pictures when internet mot available. 2. Allow for access “when in use” vs “always”…the dealer does not need ability to track me when i am not not working 3. Allow mobile devises to have same ability to view and assign drives the same as desktop. 4. Need ability to leave notes about the trips on the app, that can be viewed at a later date 5. Need ability to go back steps when you advance in error…e.g., accidentally starting on wrong trip…clicking on arrival before actually arriving (gives note that u have arrived prematurely) 6. Need ability to see exact address in mobile app before clicking that u are driving to location 7. Need to be able to see customer telephone number in app…customers do not respond to unknown 800 numbers 8. Have discussions with users. To improve the app! ### 1/5 — Absolutely horrible / worst app ever. *2023-09-25, version 2.3.1346* This is by far the worst app I’ve ever used. It’s exceedingly slow. I doesn’t even work the way it intended to. The app tracks your location constantly, even if you not at work. This is ridiculous. ### 1/5 — Slowest Work App *2023-09-22, version 2.3.1346* Going through steps while using this app is painfully slow, twitchy, and drains a ridiculous amount of battery. Can’t take more than a few pictures at a time without the app panicking and crashing even on full cell signal with 5G. Loading between screens can take up to 5 minutes at times if it even goes through at all. Do better. ### 1/5 — Use a camera and notepad. Save the headache. *2023-09-15, version 2.3.1346* Biggest waste of space I’ve ever put on my phone. Does not work. Updates during tasks and erases all progress. Use a Polaroid camera and note pad for better results. ### 3/5 — Notifications *2023-08-03, version 2.3.1329* Custom notifications would be a nice feature to distinguish between other notifications coming into the phone user ### 1/5 — Horrible app *2023-07-11, version 2.3.1329* Slow to respond. Needs your location set to allow all the time. Way too many steps and no way of modifying those. Directions many times takes you the wrong direction until it corrects itself. If you want to waste time using the app when you could be driving this app is for you ### 3/5 — Not rural area friendly *2023-06-12, version 2.3.1329* The app is very frustrating to use especially being in a rural area with not much cell service every time I select anything with a pope connection it deletes all progress I’ve made and doesn’t allow me to continue. Would make the app a lot better if they added the ability to upload pictures from camera roll so I can take the pictures when I don’t have connection which is 9/10 times the case for me. ### 1/5 — Awful *2023-03-30, version 2.3.1294* The app is very slow moving from screen to screen. The flow is terrible and it’s trying to micromanage you. It wants to help you with the customer, but the horrible experience of using the app makes it very hard to work effectively with the customer. ### 1/5 — Absolutely awful *2023-03-22, version 2.3.1294* My company requires me to use this for Fords new pick up and delivery service and the app does not work 100% of the time and we only get paid on the service through completing every step through this app, but I end up on an infinite loading screen every time I try to input any information into this app. Not to mention this app is at all times tracking my location even when I am not at work on personal time which I am 99% sure is extremely illegal for any employer to track you on your personal time ### 1/5 — Terrible and buggy *2023-03-10, version 2.3.1294* This app is the worst ### 2/5 — There must be better *2023-03-09, version 2.3.1294* Full of holes and not consistent. Has read the wrong barcode and allowed the incorrect car to be recorded. You have to click on a few pages forward to be able to see details of the vehicle that you are picking up. ### 1/5 — Awful app *2023-03-03, version 2.3.1294* As a driver for a luxury car dealer, customers shouldn’t have to re enter customer information every single time they have to have their car picked up for service. App wont let you progress unless you scan the vin but you can’t scan the vin number unless the customer has provided all of their information for you to be able to select a unit to put them in. But if it’s an older customer that doesn’t have a smartphone you have to manually enter in that information every time. Ridiculous that it works that way and very frustrating as a driver that runs on a very tight schedule I do not have time to enter in the customers information by hand. Very disappointed with this app and if I could give zero stars I would. Nothing but problems with this app. ### 2/5 — App is less than stellar *2023-01-20, version 2.2.1177* The app has trouble loading trips then when it does and you’re on a trip it crashes a lot and erases all the information you put in. Especially when trying to take pictures. ### 2/5 — It’s not bad but could be better *2022-12-13, version 2.2.1177* As the title says the app isn’t that bad only thing that really irks me is whenever I use maps I have to manually select avoid tolls and ferries even though I select remember settings it never does. There also needs to be a section where we can see our driving score to see how good or bad we’re doing. Need to add an option to give ratings to Uber/Lyft drivers because I’ve tried to find it multiple times and I even get text messages saying “feel free to rate driver in app” but I couldn’t find it anywhere. Other than that the app isn’t bad pay for out of shift trips is good. ********Revised to 2/5 stars from 4/5 because if you leave your current job you cannot pickup trips at all and the app just sits on a white screen.******** ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible app quality *2026-02-09, version 2.7.1643* This app is terrible no matter what your service is like there’s always errors and sometimes is always wrong. Redundant features that just waste time and add more stuff to go wrong. Better hope there’s not a drop of rain when you’re doing a delivery because good luck trying to continue through the menus. A pointless survey that just serves to waste time and not actually use the feedback to improve the app. Makes my job so much harder than it has to be ### 1/5 — VERY DISAPPOINTED *2025-08-29, version 2.7.1643* Worse App I Ever Used The Way Its Set Up Is Absolutely Horrible ### 1/5 — Garbage *2025-04-03, version 2.7.1579* This app has always been clunky and slow and now with the latest iPhone update scanning the VIN doesn’t work. The phone vibrates and the screen changes back, but the VIN isn’t there and then you have to force close the app to even get it to try to do it in the same thing happens again ### 1/5 — Bad just plain bad *2024-10-18, version 2.6.1520* 1) should not track you 24/7 and waste your battery 2) it’s so slow by the time I go to accept an offer it’s gone 3) downright horribly engineered ### 1/5 — Always tracking you *2024-08-08, version 2.4.1481* There is absolutely zero reason that this app needs to track you 24/7. I get notifications that it has accessed my location in the background during weekends. This app needs to be able to access your location only while using not always. Please fix ### 1/5 — Needs work *2024-08-03, version 2.4.1481* If I could give this app a -5 I would. It requires you to always share location even when not using the app resulting in much decreased battery time. It randomly sends you notifications with no rhyme or reason. Not all vehicles, VINs are scannable resulting in manual entry. There should be a setting, allowing you to turn off Uber prompts as they are not available in our area. If you are in a marginal or no cell phone area the app will not function properly. I wish there was another option for doing vehicle pick up and delivery. ### 1/5 — Takes up space on i-phone *2024-07-04, version 2.4.1466* This app is awful because it depletes your i-phone storage. Hate this app. ### 1/5 — Had to raise my cell phone plan *2024-05-24, version 2.4.1452* Takes one to two minutes between screens even on Wi-Fi. Something happened to this app and it’s horrible. Never was good but now plain horrible. I work for auto dealership as a driver. Plus it makes you keep it always always, not probably using the app. So it keeps running in the background if you don’t remember to delete the app after each use. ### 1/5 — Not rural friendly *2024-04-11, version 2.4.1452* This app is made for high grade internet, in rural town it hard to get a signal. Plus can’t complete requirements if you have no signal and this defeats the purpose of PDEL! So DriveQ figure it out and let us have offline at some point, not everyone here live in the city. ### 1/5 — My honest review got deleted *2023-11-24, version 2.3.1346* This is the worst app I have ever used. It’s glitchy, slow, freezes and the support when you call is equally as useless. All they do is tell you to restart your phone and delete the app. That does nothing. They tell you to not discuss your hourly pay if you’re an hourly worker, it’s because they want to pay everyone terribly and select people at a higher wage. Discuss your wage. A year ago the minimum pay for a short trip was $25, they knocked it down to $18. The app requires to track you even when you’re not at work, which is not legal. As soon as I leave, I set an alarm to shut off the tracking. It is ILLEGAL and creepy that this company does this. ## Most praised reviews (10 highest-rated) ### 5/5 — Simply Greatness *2024-10-23, version 2.6.1520* Wow, I mean just Wow ### 5/5 — Works well *2023-05-03, version 2.3.1329* This app seems to be working well for the purposes I needed one suggestion that I would add is to create templates for the photos that need to be taken before and after drop off. ### 5/5 — Imperative Tool *2020-09-19, version 2.0.11* I wouldn’t be able to do my job without this tool. ### 5/5 — Out of store, really! *2017-09-13, version 1.0.6* Great app. Liked all the features. ### 5/5 — AMAZING!!! *2017-08-15, version 1.0.6* I love this app!!! It's absolutely one of the best apps I have ever used 🚕🚗🚕 ### 5/5 — Great App!! *2017-08-04, version 1.0.6* Had some issues but getting better with every update!! ### 5/5 — CarDrop works great *2017-08-04, version 1.0.6* Just wanted to say that CarDrop app is a great app. I enjoy using it everyday. Thanks ### 5/5 — I love this app *2017-08-04* It's a great app, the feature of this app make you feel everything is easy, one of the great full thing is will let the customer know where you are will tell the dispatch where u are, submitting all the pictures that you need to submit, everything it's been designed in good shape. ### 4/5 — Good game *2021-02-22, version 2.0.11* The graphics are phenomenal and the single player campaign has a simple yet thought provoking story my only gripe is the lag in multiplayer but if they fix it I will change to 5 stars ### 3/5 — Sync option *2025-11-12, version 2.7.1643* Could use a sync option to keep track of the delivery vehicle and pick up dealer vehicle. Both drivers should be synced on the same pick up/return order. App doesn’t ask it there’s another driver involved. Should also sense if one or the other must stop for an emergency by straying course or taking different routes. There’s no way to contact the drivers other than the dealership phone system. If you get lost or break down, there’s a wait for instructions. A fix or new feature here would resolve that. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-29.*