# DriveScape Dashcam — user reviews > 15 indexed App Store user reviews of DriveScape Dashcam by Cambridge Mobile Telematics Inc., rated 4.90/5 from 715 ratings. - Source: https://appshunter.io/ios/app/drivescape-dashcam/id1530047048/reviews - App overview in markdown: https://appshunter.io/ios/app/drivescape-dashcam/id1530047048.md - Rating breakdown: 5★ 687 · 4★ 14 · 3★ 0 · 2★ 2 · 1★ 13 ## What do users think of DriveScape Dashcam? Overall sentiment: negative **Pros** - 📹 Crystal clear photo and video quality - 🔒 Provides protection and evidence for incidents - ⚙️ Easy to install and operate - 💰 Helps with insurance claims and accident documentation **Cons** - 😤 Poor and unresponsive customer support - 💸 Expensive pricing with no warranty or returns - 🔐 Privacy concerns with always-on interior camera - 🎬 Limited video recording and access functionality - 🔊 Loud cooling noise from camera - ⏱️ Long setup processing times - 🚫 Restrictive 12-month agreement with no refunds for defective units **Commonly reported bugs** - Camera stops recording randomly during long drives - App error messages preventing proper functionality - One-minute video recording limit instead of continuous recording - Setup processing stuck indefinitely - Videos not appearing in account until next day - Unresponsive LED indicator that cannot be turned off - Camera hardware malfunction upon delivery **Most requested features** - Option to control when interior camera records (manual activation only) - Ability to request specific time intervals of video footage - Continuous recording for full shift duration without random stops - Improved video availability in app (same-day access instead of next day) ## Most critical reviews (10 lowest-rated) ### 1/5 — Big mistake *2024-09-05, version 1.9.0* I downloaded the app but keep getting a error message. This company doesn’t answer the phone or emails. I waisted money. ### 1/5 — not worth it *2024-07-29, version 1.8.6* very low quality ### 1/5 — Garbage *2024-07-27, version 1.8.6* Got this through an Uber partnership. I had a passenger make threats in my car. I requested the video because I didn’t know the exact time the altercation took place so I requested every 5 minute interval over a 2 hour period and they told me that wasn’t possible?!?! Why even have this product if I can’t even access the video to protect myself!?! ### 1/5 — 1 star *2024-07-23, version 1.8.6* I installed my cam 24 hours ago and i still can’t watch any videos because the setup is processing I sent an email to support but they never answered. ### 1/5 — SCAM *2022-06-03, version 1.5.5* If you call they’re not available to talk to you. Very bad and rude customer service, the camera they sent to me is not working and sent them an email that camera is not working I wont to return it, they told me is 12’month agreement I was like so I should be paying for something that’s not working. ### 1/5 — DONT GET IT! *2022-05-09, version 1.5.5* Its not worth the $$$ get one you can control on ebay/amazon it will be $20-40 dlls more First of all to be able to see a video in the app you will need to press a button they provide extra from the camera …. (And this only records one minute if you want more you will need to tap on the button again!) The camera itself make a loud noise (so it dosent “heat up”) I had it for 2 days and it drove me crazy as a red little light fash flashing nonstop and i tried turning it off and it didnt work When i went to see the videos i thought i recorded when i pushed the button which made me feel unsafe because i was driving. The videos were not there and showed up in my account until the next day and not all of them i did like 8-10 that night to try out the camera I Highly don’t recommend this camera i had cheaper ones that work better!!! ### 1/5 — What Type of Dash Cam is this one that only records one minute of video??? *2022-04-15, version 1.5.5* What type of Dash Cam is this one that only records one minute of video??? Or Is it just mine??? It's totally worthless for me 'cause one minute of video recorded doesn't help me at all!!! I wanna return mine immediately and buy a real useful Dash Cam that records video as long as I want to. ### 2/5 — Still does not work *2024-09-07, version 1.9.0* Camera does not record full length drives. I’m on shift for 6 hours, I expect to see a 6 hour video. Somehow the camera takes a break and stops recording randomly in the 6 hour window. Customer support is slow to respond when asking for feedback on the issue. CS did not respond to me until after the 7 day deadline when the video is deleted to free space for new videos. ### 2/5 — Driveescape camara. Don’t. Get it *2024-07-31, version 1.8.6* Is to expensive and the worts is they don’t care about :’customer satisfaction ‘l. And NO Warranty no returns they just want to make money That’s it NO BUENO. ### 5/5 — An extra layer of protection *2026-05-28, version 2.1.1* While driving for work, it makes me feel like I have an extra layer of protection When driving for fun with friends it helps capture some of our fun silly moments to enjoy. ## Most praised reviews (5 highest-rated) ### 5/5 — Very nice and helpful *2026-01-08, version 2.1.1* Help me get money for my car accident ### 5/5 — Nice *2024-12-08, version 1.9.8* Very nice ### 5/5 — Great camera for any vehicle *2024-11-25, version 1.9.8* Crystal clear photo and sound ### 5/5 — Moving right along! *2024-10-11, version 1.9.5* The camera is a great tool The only thing I don’t like is that even if I’m not driving a client the camera inside my car stays on. I feel that I don’t have any privacy and I had set the camera to look at the road at any time. But only turn on inside camera when I hit the button to start recording. Can you please tell me what to do about that? The picture and video are perfect! Great for our protection. ### 5/5 — Excelente *2024-10-10, version 1.9.5* Easy to install and operate 👏 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*