# DriveSure App Only > Telematics insurance app for young drivers to monitor and improve driving. (iPhone/iPad app by Direct Line Insurance Group Plc.) - Source: https://appshunter.io/ios/app/drivesure-app-only/id1510575312 (this page in markdown: same URL + `.md`) - Developer: [Direct Line Insurance Group Plc](https://appshunter.io/developer/657695053) - Category: Productivity - Price: Free - Rating: 3.69/5 from 13 App Store ratings · 20 written reviews indexed - Age rating: 4+ - Requires: iOS 15.2 · 45 MB - Languages: American English, Arabic, Dutch, Canadian French, German (Germany), Greek, Hebrew, Italian, Mexican Spanish, Swedish - Released: 2020-11-17 - Data updated: 2026-08-13 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/drivesure-app-only/id1510575312/reviews.md ## What is DriveSure App Only? This app is for Churchill DriveSure customers with app-only insurance. Unfortunately, it won’t work if you need to have a black box telematics device fitted to your car. DriveSure is our affordable telematics insurance policy, designed to help young drivers get on the road. The app monitors your driving via GPS on your smartphone and enables you to keep track of your driving score, while also providing feedback to help you become a smarter, safer driver. Once you’ve downloaded the app, you will need to register using the details used to purchase your policy. Terms and conditions apply. ## Key features - GPS driving monitoring - Driving score tracking - Personalized feedback - Safer driving tips - App-only insurance ## Recent user reviews (10 of 20) All indexed reviews: https://appshunter.io/ios/app/drivesure-app-only/id1510575312/reviews.md ### 2/5 — Inaccurate *2025-10-31* This app and the system they have is very annoying. It records my journeys on my bike and occasionally when I go for a run and if I don’t go on in 72 hours and say it wasn’t a drive I get marked down. The same issue when someone else drives (not juts my car but any vehicle/bus) and if I don’t remember to go on the app every time I get marked down. The system seems a little bit broken after using other systems like a black box in the past to monitor my driving. **Developer response:** Thanks for sharing your feedback. The app will automatically record in the background, and we understand how frustrating it can be. When you're not driving, you can pause the app so it won't record journeys. If you have any more queries, not hesitate to contact us at support@churchill.com, and we'll do our best to help. Lisa ### 5/5 — Driving score *2025-02-17* After having this insurance provider for around a month my driving score has been maintained above 80 although I’ve had a few harsh breaks and acceleration the app only marked them and didn’t clock my score. This app does clock you for using hands free on your steering wheel which is a bit annoying but other than that there isn’t anything else wrong. Other reviews are slightly over the top. I’ve done late night drives where my score hasn’t been great but it hasn’t affected my overall score. UPDATE: After a year of being with drive sure I cannot fault them if you think this insurance company is scoring badly for no reason I’d like to see you all drive with a black box😂. It’s telematics data and although my road risk scores weren’t great I still had an amazing renewal price which is why I’ve gone for them a 2nd year running. Like I said last year. your all being over the top it’s not actually that bad compared to what other insurance providers are offering especially for new drivers. **Developer response:** That's good to hear. Thanks for taking the time to leave us a great 5-star review. Lisa ### 1/5 — Unfair and inaccurate *2024-12-14* I always get harshly marked down for ‘Road Risk’, which I find extremely unfair as that is just the area I live in and I can’t help that. I always drive below the speed limit and never have any sudden breaks yet I get harshly marked down on ‘smooth driving’. I even get marked down for ‘time of day’ for when I drive past 17:00 which is ridiculous because that’s when most people finish work. I get told by the app to drive alternative routes to go on safer roads when a lot of the time the roads I drive on are 20mph!!!!!!!! And it would be a massive inconvenience to take an extra long route and probably more dangerous if anything because I would be on the road for longer and on an unfamiliar route! Also I get marked down for listening to music in the car which I find so so stupid because if anything music is probably safer that listening to radio and you’d get more distracted trying to listen to people talk about politics or something. Terrible app, I hate it so much and so does everyone else by the looks of the reviews. Also I forgot to mention how when i come home after a drive, it keeps recording that i’m driving for another 5 minutes and then marks me down for being on my phone. It also marks me down for using a GPS on my phone too whilst driving which is stupid because it’s more unsafe if i don’t know where i’m driving and just guessing. **Developer response:** Thanks for taking the time to leave a review. Our scores look at claims data for situations where we see more accidents, so our aim is to raise awareness of these. If you’d like more information, please contact us at support@churchill.com, and we'll go through some of your recent journeys with you. Lisa ### 3/5 — This app is OKAY… *2024-11-08* It seems extremely strict on some categories, particularly the smooth driving. That just shoots up and down, and is particularly frustrating when you GENUINELY have to brake hard, and it assumes that’s you just coming to a stop and braking far too harshly. Also, the fact that journeys automatically register as if you were driving if you don’t do it manually within three days is pretty irritating. I understand there may be no other way to resolve this other than make all journeys require you to register them all yourself, which could be a hassle, but I take the train to university and if I forget to open the app, it reckons I was driving and thus my score (again, particularly smooth driving) zips down into the red zone. Mine typically sticks to the bottom/middle of the green, say 80, 85, but if I don’t use the app for a few days (during which I take the train, get lifts from other people, etc) all my scores shoot down and then I have to consciously drive very robotically and also ensure that I consciously open the app and register the journey after every single drive, regardless of its distance or length. **Developer response:** Thanks for taking the time to leave a review. There is an option to pause the app for up to 5 days when you're using public transport, which should help. If you'd like more information, please contact us at support@churchill.com and we'll be happy to go through the settings with you. Lisa ### 1/5 — Poor *2024-10-06* Received a letter saying I had not downloaded this app and insurance is due to be cancelled. I’ve downloaded the app and it is tracking my driving. Unable to speak with anyone from drive sure over the weekend. Reports I’m using my phone when playing music through Bluetooth in the car and the phone is not in use. Also really slow and often unable to confirm I’m driving for a while. Emailed Churchill and hoping the issues in the letter will be rectified. Again received a message to say insurance is going to be cancelled, logged into Churchill to find a message stating I haven’t downloaded the DriveSure app. Unable to get any help with this over the weekend. The app is working and logging my driving yet getting a message to say my insurance policy is going to be cancelled. Not worth the stress having this, will not be renewing my policy with Churchill. **Developer response:** Thanks for your feedback. If you have any more issues or you'd like us to check your policy, please contact us at support@churchill.com and we’ll be happy to help. Lisa ### 1/5 — Terrible and Controlling app *2024-09-12* Shocking app, based on factors that are out of my control and are extremely in accurate. Most of the time states that I have harsh acceleration and braking but doesn’t even state when and where this occurs as I don’t do neither of them! I’ve moved to this company from another blackbox company and haven’t changed my driving which I was getting excellent scores for the same categories. I go down 10 points for risky area just from leaving my house and can’t avoid that no matter what. The time of day factor is ridiculous really especially when you have no choice over the times you need to do things. If I had of read all of the 1 star reviews I would not of gone with this insurance company! **Developer response:** Our aim is to raise awareness and promote safe driving. Please contact us at support@churchill.com and we’ll be happy to go through some of your scores with you. Lisa ### 4/5 — It’s decent *2024-06-24* Despite the many negative reviews, I have found very little problems using the app, I’ve done 40 miles since using it and got a score of 85 overall. I do think the harsh acceleration and the harsh braking score, is a little exaggerated however. It is also quite sensitive to the fact when you have finished your trip, it thinks you are using your phone a little bit, but you just press stop and it’s usually ok. I’m not quite sure how people are getting ridiculously low scores, I’ve had no problems at all, for a telematics app, this is pretty good. **Developer response:** Thanks for taking the time to leave a review, we appreciate your feedback. Lisa ### 1/5 — Not great *2024-05-09* Can’t drive anywhere without being marked down, get red for road risk if I’m driving from my house to the shops or anywhere in my town, which is obviously unavoidable as that’s where I live, also none of the roads in my town are lanes and also haven’t had many crashes at all, get marked red for ‘mobile phone usage’ if my phone rings and I answer even tho my phone is connected to the car via Bluetooth and I use the hands free to answer it, get marked red for smooth driving even if ur braking normally, red for time of day when I’m driving to and from college also unavoidable. All the reviews seem to be saying the same too, says all you need to know about the app. Paying 2.3k a year for the insurance just for the app not to allow me to drive anywhere without being punished. **Developer response:** Thanks for taking the time to leave us your feedback Maisie. Please send us an email to support@churchill.com, if you’d like us to go through your scores with you. Lisa ### 1/5 — Awful and inaccurate. *2023-08-16* The app is so inaccurate, App scores me on time of day? I finish work at 15:00 every week day i cant change that and gives me “Red coloured” which is bad Score for it which also is the main cause off putting the overall score down and down all the time. “Road risk” scores me on the roads i drive on near where i am living, what am i supposed to do not drive at all? Speed, tells me im speeding when i most definitely am not, speed is always just under and never over. “Smooth driving” Harsh acceleration or braking, this is one of the most inaccurate ones ive seen, i practiced driving round my area on braking very early so its progressive rather than harsh and also practiced little acceleration so that wasnt heavy either, but yet got home only to be scored on harsh braking and acceleration, and it doesnt tell you wether its one or the other too, theres not much information at all to anything, would not recommend to anyone, almost feels like a rip off. **Developer response:** Thanks for your feedback. Our main aim is to highlight any areas you can focus on to improve your driving scores. We know some things are out of your control so, if you’d like us to take a look at some of your recent journeys, please send us an email to support@churchill.com, and we’ll take a look at your scores in detail. Lisa ### 1/5 — Bad app *2023-02-17* Firstly, I think it’s highly unfair to rate someone on the time of day they drive, I can’t help what time I work to and from and I can’t change it to suit the times that you think are most safe to drive, this significantly affects my score and I don’t think it’s fair at all. Secondly, I don’t understand the speed part and why I’m being measured against other drivers, surely it should be if I stayed within the speed limit? If I’m driving behind someone or am not catching up to someone in front of me, surely I’m not driving faster than others on the road, although the app constantly says I am, despite the fact that I am staying within the speed limit and going 60mph on the motorway, apparently I am driving faster than others?? It doesn’t make sense. I also hate the 72 hours part, I think it should be up to 5 days. If I’m having a busy/stressful week the last thing I think about is going onto this app and saying that I was driving. I forgot to do it for 4 days and now I have 2 journeys on there where I was a passenger on a bus and my score has been affected, my score is around 20 on both of these, with there being only a score of 1 on one of the measures, even though I wasn’t driving, so now my score has been affected again. Also why is there no option of being on a bus? But there’s a option for a plane ?? Lastly, I very rarely get 100 on mobile interaction despite never looking at my mobile, my phone was in my passenger seat, I didn’t touch it or look at it at all through my whole journey yet still didn’t get 100. I don’t like this app and I can say for sure I will not be using this insurance again. **Developer response:** We’d like to go through the scoring with you Lauren. Please send us an email to support@churchill.com and we’ll go through this with you. MJ ## Frequently asked questions about DriveSure App Only ### What is DriveSure App Only? DriveSure App Only is a telematics insurance application for Churchill DriveSure customers. It monitors your driving via smartphone GPS to help you track your driving score and receive feedback for safer driving. ### Does DriveSure App Only work with a black box? No, DriveSure App Only is for app-only insurance and will not work if you require a black box telematics device fitted to your car. ### How do I register for DriveSure App Only? After downloading the app, you will need to register using the same details you used when purchasing your policy. Terms and conditions apply. ### What devices does DriveSure App Only support? DriveSure App Only is available for iPhone and iPod devices. It is rated for ages 4 and up. ### How often is DriveSure App Only updated? The latest version of DriveSure App Only is 1.7.8, and it was last updated on October 19, 2025. Updates typically focus on improving performance and adding new features. ### What is the user rating for DriveSure App Only? DriveSure App Only has an average rating of 3.7 stars from 13 ratings. This indicates a generally positive but mixed user reception. ### Does DriveSure App Only have ads? No, DriveSure App Only does not contain advertisements. The app is free to download and use for eligible customers. ### Can DriveSure App Only help me become a better driver? Yes, the app monitors your driving via GPS and provides feedback on your driving score. This information is designed to help you become a smarter and safer driver. ## Version history (last 5 releases) ### 1.7.8 — 2025-10-19 General improvements, bug fixes. ### 1.7.7 — 2025-07-13 Performance improvements and bugfixes ### 1.7.5 — 2025-07-08 Bugfixes and improvements ### 1.7 — 2023-07-04 Maintenance update. ### 1.5 — 2022-03-21 Maintenance updates ## More apps by Direct Line Insurance Group Plc - [DrivePlus App](https://appshunter.io/ios/app/driveplus-app/id657695050) - [Green Flag](https://appshunter.io/ios/app/green-flag/id986052194) - [DrivePlus Plug-In](https://appshunter.io/ios/app/driveplus-plug-in/id1016487454) - [DriveXpert App](https://appshunter.io/ios/app/drivexpert-app/id1510575863) - [Churchill](https://appshunter.io/ios/app/churchill/id6504571579) All apps by Direct Line Insurance Group Plc: https://appshunter.io/developer/657695053 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*