# DrukPay

> Official mobile banking app for Druk PNB Bank Ltd. for secure transactions. (iPhone/iPad app by DRUK PNB BANK LTD.)

- Source: https://appshunter.io/ios/app/drukpay/id1573098938 (this page in markdown: same URL + `.md`)
- Developer: [DRUK PNB BANK LTD](https://appshunter.io/developer/1347852467)
- Category: Finance, Business
- Price: Free
- Rating: 2.50/5 from 4 App Store ratings · 7 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 63 MB
- Languages: American English
- Released: 2021-06-21
- Data updated: 2026-09-09
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/drukpay/id1573098938/reviews.md

## What is DrukPay?

Bank right here, right now with the DrukPay (The official app for Druk PNB Bank Ltd.).

DrukPay is secure, fast, and convenient. Using DrukPay, all your transaction is just a few clicks away.

Perform your banking tasks from the palm of your hand, from anywhere, and at any time! This application provides access to Druk PNB banking services across all operators. It provides its customers to access the various features of banking over a secure channel. The application supports iOS 12.0 and above.

NOTE: One-time activation is mandatory after downloading the new app before logging in.

After downloading the Mobile App, existing internet Banking Users can log in using their user id and password. New Users are required to visit the nearest Branch of Druk PNB for activation of Mobile Banking.

Important Tips:

1. Before downloading App customers are requested to check the availability of a stable internet connection on their mobile handsets.
2. If login password is forgotten, the customer will have to visit the nearest Branch
3. Please note that before transferring money to any DPNB Customer, you have to add the details of the Beneficiary/Payee in My Payees.

You are requested not to follow any link/E-Mail requesting to share your Bank Details, Personal Details, User ID and Password, One-Time Passwords (OTP), etc. Our Bank never asks for such information from its customers. Please report any such incident at corp.it@drukpnbbank.bt

For any queries/clarifications, please contact our help desk at (02-324497) or e-mail us at corp.it@drukpnbbank.bt.

## Key features

- Secure banking transactions
- Access Druk PNB services
- Perform banking tasks remotely
- Manage accounts
- User-friendly interface

## Recent user reviews (7 of 7)

All indexed reviews: https://appshunter.io/ios/app/drukpay/id1573098938/reviews.md

### 1/5 — Very very very bad useless app

*2025-05-01, version 3.1.0*

Always have a problem. Not reliable at all. App created for more problems and headache.

### 3/5 — Loan acc feature

*2025-01-27, version 3.0.3*

Plz add the loan account option so that we can check our account too

### 1/5 — Total nightmare

*2024-12-01, version 3.0.3*

Giving 1 star rating is also absurd for such services

### 3/5 — Bad web service

*2024-08-01*

Internet banking is terrible. So many times can not connect or open account on the web.

### 1/5 — Angry

*2024-06-28, version 3.0.2*

You don’t even need this app if its going to function like this. We can’t even do anything. The only thing we can do is log in. That’s itttt!!!

### 1/5 — Unsatisfied

*2024-05-16, version 3.0.2*

I regret to say that my experience with PNB Bank has been nothing short of a nightmare. Not only do they fail to respond to emails promptly, but their method of sending OTP to Bhutanese numbers for pin changes is absurd. For those residing in international countries, this poses a significant obstacle in managing their finances. Additionally, transferring money has become a Herculean task, with unnecessary complications at every step. PNB Bank has utterly failed in providing efficient and accessible banking services, making it undoubtedly the worst bank I have ever dealt with.

### 1/5 — Customer care service

*2024-05-14*

Even after months of request in mails 
Never responds at all

## Frequently asked questions about DrukPay

### What is DrukPay?

DrukPay is the official mobile banking application for Druk PNB Bank Ltd. It allows users to perform various banking transactions securely and conveniently from their mobile devices.

### How do I activate DrukPay?

After downloading the app, existing internet banking users can log in with their credentials. New users are required to visit a Druk PNB branch for one-time activation before logging in.

### What are the system requirements for DrukPay?

DrukPay supports iOS 12.0 and above and is available on iPhone and iPod devices. A stable internet connection is recommended for optimal performance.

### What if I forget my DrukPay password?

If you forget your login password, you will need to visit the nearest Druk PNB branch to reset it. The bank will never ask for your password via email or links.

### Is DrukPay secure?

Yes, DrukPay is designed to be secure, fast, and convenient, providing access to banking services over a secure channel. The bank advises users not to share sensitive information like passwords or OTPs.

### Can I transfer money to other Druk PNB customers using DrukPay?

Yes, you can transfer money to other DPNB customers. However, you must add the beneficiary's details to 'My Payees' before initiating the transfer.

### How often is DrukPay updated?

The latest version of DrukPay is 3.1.2, last updated on December 1, 2025. Updates typically include security enhancements and new features.

### Does DrukPay have ads?

No, DrukPay does not contain advertisements. The app is free to download and use, focusing solely on providing banking services.

## Version history (last 5 releases)

### 4.0.1 — 2026-09-05

Transfer Type added in Fund Transfer and NQRC payment

### 4.0.0 — 2026-09-01

New module implemention

### 3.2.2 — 2026-07-14

BIRMS Tax Integration

### 3.2.1 — 2026-05-04

Bug fixes.

### 3.1.3 — 2026-04-27

BTFN new module as well few bug fixes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*
