# DrukPay — user reviews

> 7 indexed App Store user reviews of DrukPay by DRUK PNB BANK LTD, rated 2.50/5 from 4 ratings.

- Source: https://appshunter.io/ios/app/drukpay/id1573098938/reviews
- App overview in markdown: https://appshunter.io/ios/app/drukpay/id1573098938.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 2

## Most critical reviews (7 lowest-rated)

### 1/5 — Very very very bad useless app

*2025-05-01, version 3.1.0*

Always have a problem. Not reliable at all. App created for more problems and headache.

### 1/5 — Total nightmare

*2024-12-01, version 3.0.3*

Giving 1 star rating is also absurd for such services

### 1/5 — Angry

*2024-06-28, version 3.0.2*

You don’t even need this app if its going to function like this. We can’t even do anything. The only thing we can do is log in. That’s itttt!!!

### 1/5 — Unsatisfied

*2024-05-16, version 3.0.2*

I regret to say that my experience with PNB Bank has been nothing short of a nightmare. Not only do they fail to respond to emails promptly, but their method of sending OTP to Bhutanese numbers for pin changes is absurd. For those residing in international countries, this poses a significant obstacle in managing their finances. Additionally, transferring money has become a Herculean task, with unnecessary complications at every step. PNB Bank has utterly failed in providing efficient and accessible banking services, making it undoubtedly the worst bank I have ever dealt with.

### 1/5 — Customer care service

*2024-05-14*

Even after months of request in mails 
Never responds at all

### 3/5 — Loan acc feature

*2025-01-27, version 3.0.3*

Plz add the loan account option so that we can check our account too

### 3/5 — Bad web service

*2024-08-01*

Internet banking is terrible. So many times can not connect or open account on the web.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-21.*