# DrukRide — user reviews

> 15 indexed App Store user reviews of DrukRide by Druk Ride, rated 2.30/5 from 8 ratings.

- Source: https://appshunter.io/ios/app/drukride/id1276150974/reviews
- App overview in markdown: https://appshunter.io/ios/app/drukride/id1276150974.md
- Rating breakdown: 5★ 2 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 5

## Most critical reviews (10 lowest-rated)

### 1/5 — Nothing in the Help and FAQ section

*2026-06-28, version 12.0*

Please add something in the Help And FAQ section, couldn’t get any help 🥀

### 1/5 — Useless app

*2025-02-10, version 11.5*

Useless app ever

### 1/5 — 😡

*2024-09-17, version 11.5*

Amount deducted but there is no seat confirmation, issuing double seat to different passengers , never receiving call etc…

### 1/5 — DrukRide experience

*2023-06-04*

It’s services are not meant to ease public hassles. Just creating an app doesn’t suffice public service delivery. Unless u integrate offline and online ticketing services.. it’s just additional hassle n money for public… I don’t know about other but I had bad experience with DrukRide issuing duplicate tickets for one seat..

### 1/5 — Useless

*2022-05-17, version 2.6*

Cannot book it. No use of it.

### 1/5 — Not able to find location

*2020-07-23, version 2.1*

Hello. My iphone address is set to Thailand address and I don’t wanna change to my Bhutan address but when I try to find/search drop point/drop address, it will only give thailand locations/address by default. How can I find the drop locations that I want???

### 1/5 — Useless app

*2020-03-11, version 1.7*

You will never and ever find your ride since you are not able to find any ride using this useless app. Wondering why it is not working . No more app using unnecessary space and date on your phone.

### 1/5 — It doesn’t work at all. Don’t rely on it.

*2018-01-02, version 1.2.2*

The worst mobile app and website. No matter which route you choose, it will always show - No Bus Available. It wasted my 2 days when I was planning my Bhutan Trip! I wish I could give negative rating.

### 4/5 — My view

*2022-06-11, version 2.6*

It’s get initiative to make it easier for small population of our country 🇧🇹 looking forward for more improvement 👍 all the best team 👏👏👏

### 5/5 — Effective service

*2022-07-05, version 2.7*

Incredibly reliable service

## Most praised reviews (5 highest-rated)

### 5/5 — Appreciation

*2022-07-01, version 2.7*

Very reliable and a convenient app with easy UI for anyone to use 👍

### 5/5 — Impressed

*2022-06-16, version 2.7*

I didn’t know this app existed in Bhutan, until I saw the ad in a Facebook. I’m surely going to use it.

### 5/5 — I love it

*2020-03-20, version 1.8*

I wanted a taxi and request from the app and I was amazed to know the driver at my doorstep. Good job I expect more such services from you guys

### 5/5 — Best transport App from Bhutan

*2020-02-24, version 1.5*

Best App for Bhutan to travel

### 5/5 — UI experience

*2019-09-13, version 1.2.3*

Really nice UI experience

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-15.*