# DS cloud

> Mobile file synchronization and offline access for Synology NAS users. (iPhone/iPad app by Synology Inc..)

- Source: https://appshunter.io/ios/app/ds-cloud/id590216612 (this page in markdown: same URL + `.md`)
- Developer: [Synology Inc.](https://appshunter.io/developer/321493109)
- Category: Productivity, Utilities
- Price: Free
- Rating: 2.50/5 from 72 App Store ratings · 342 written reviews indexed
- Age rating: 4+
- Requires: iOS 8.0 · 77 MB
- Languages: German (Germany), Danish, American English, French (France), Italian, Japanese, Korean, Dutch, Norwegian Bokmål, Norwegian Nynorsk and 10 more
- Released: 2013-01-22
- Data updated: 2026-08-13
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ds-cloud/id590216612/reviews.md

## What is DS cloud?

*You must own a Synology NAS to run this app.  To get the full features of DS cloud, the version of the Cloud Station running on your DiskStation should be 4.0 and above. Versions starting from 2.10.4 would only support iOS 8 and onward* 

DS cloud is the mobile counterpart of Cloud Station on iOS devices. You can select the folders on your DiskStation that you wish to sync to your mobile devices, and make them available for offline viewing anywhere you go. DS cloud also allows you to decide how you'd like to sync: you can set the maximum file size as well as the types of file you wish to sync for each folder.

Find out more features about the app on our website:
www.synology.com > Solutions > File Syncing
https://www.synology.com/dsm/6.1/software_spec/mobile#DScloud

## Key features

- Folder synchronization
- Offline file viewing
- Customizable sync settings
- File size limits
- File type filtering

## What do users think of DS cloud?

Overall sentiment: negative

**Pros**

- 💾 Effective file synchronization between devices
- 🔒 Private cloud storage without third-party servers
- 📱 Works well with iPad and iPhone for document management
- ⚡ Fast sync speeds on local networks
- 🎯 Good integration with iWork applications
- 👍 Useful for offline file access

**Cons**

- 🐛 Crashes frequently on iOS 14+ versions
- ❌ Not compatible with DSM 7.0
- ⚠️ Version mismatch errors preventing login
- 🚫 Hasn't been updated in 3+ years
- 📉 Poor performance on newer iPhone models
- 🔌 No background synchronization support
- 💾 Downloads entire files instead of on-demand access
- 🐢 Extremely slow initial synchronization
- 🔐 Face ID and Touch ID authentication issues
- 📄 PDF editing functionality removed in recent updates

**Commonly reported bugs**

- App crashes on launch with iOS 14.2+
- Face ID causes app to crash immediately
- Touch ID crashes app on iPhone X/XS
- Version not up-to-date error despite fresh installation
- PDF files crash app when opened (2+ pages)
- Subfolder synchronization not working
- Files appear as 0 bytes and cannot be opened
- Sync stops working after initial setup
- Connection errors on local network
- App freezes during file operations
- Share button functionality broken
- Unable to update credentials after password change
- Incompatibility with newer iOS versions
- Annotation function crashes app

**Most requested features**

- Update app for iOS 14+ compatibility
- DSM 7.0 support
- Background synchronization capability
- On-demand file download (like Dropbox)
- Face ID and Touch ID support
- PDF editing and annotation tools
- Automatic photo backup from camera roll
- Integration with iOS Files app
- Split-screen support for iPad
- Password protection for app access
- Ability to change password without unlinking account
- Create folders from within the app
- Recursive subfolder synchronization
- Search functionality across subfolders
- Thumbnail view for images
- Selective file synchronization

## Recent user reviews (10 of 342)

All indexed reviews: https://appshunter.io/ios/app/ds-cloud/id590216612/reviews.md

### 1/5 — No

*2026-04-08, version 2.11.0*

Your DS cloud version is not up-to-date. Please update your DS cloud.

I just installed from package finder

### 1/5 — 连接不上

*2026-01-05, version 2.11.0*

评分差果然有原因的，账号密码没问题，确提示我的客户端不是最新的，可我明明是刚下载的最新版本。

### 1/5 — NOn funziona

*2025-10-24, version 2.11.0*

App mobile obsoleta non degna di Synology

### 2/5 — Moody software

*2025-08-10, version 2.11.0*

So I’ve been using Synology DS-111 since well 2011 and while it was fantastic the last round of updates several years ago made it super duper slow (maybe on purpose by synology). Anyways it still works but sadly with latest ios18 and iPhone DSCloud is super moody. Takes forever to connect and sync a few kB of data. 
This model doesn’t support DS Drive which makes little sense given it’s likely all customized rsync like algo running behind the scenes with some kind of git server for versioning (or svn or mercurial or whatever custom they made). 
While it mostly works, at times it can be frustrating given you have to wait 10-40m or forever for it to sync despite being connected. 
They should give it some love or port the drive over and make it work

### 1/5 — Не работает. Пишет устарело

*2025-04-29, version 2.11.0*

Не работает

### 5/5 — Działanie

*2024-06-15, version 2.11.0*

Bardzo przydatna aplikacja, na 100%. mam i daje radę nawet z starszymi maszynami DS Synology.

### 2/5 — Version nicht aktuell

*2023-12-20*

Wenn man Zugang zu seiner nass hat, funktioniert. Aber nach einer Neuinstallation bekomme ich jedes Mal die Fehlermeldung dass die Version des DS Cloud nicht aktuell ist und ich es aktualisieren soll.
Wie aktuell soll sie denn sein, wenn ich sie gerade heruntergeladen habe?

### 1/5 — Ошибка

*2023-12-16, version 2.11.0*

Пишет устарело и не устанавливается. Прошу исправить….

### 1/5 — Plus à jour

*2023-12-06*

Bonjour j’ai acheté un synology DS923+; je ne peux plus utiliser cette app car on me dit qu’elle n’est pas à jour. Dommage car cette app ets vraiment bien.
Quelle solution j’ai?

### 1/5 — Woefully bad

*2023-11-27, version 2.11.0*

I’ve installed this on my iPhone. Every time I try and connect it tells me that my DS Cloud is not up to date. Only problem is that as far as I can make out DS Cloud was discontinued a couple of years ago.

## Frequently asked questions about DS cloud

### What is DS cloud?

DS cloud is a mobile application that acts as the counterpart to Cloud Station on your Synology NAS. It allows you to select specific folders from your NAS to sync to your mobile device, making them available for offline viewing.

### What are the key features of DS cloud?

Key features include the ability to sync selected folders from your Synology NAS to your mobile device, enabling offline viewing of these files anywhere. You can also customize sync settings, such as setting maximum file sizes and specifying the types of files to sync for each folder.

### Is DS cloud free to use?

Yes, DS cloud is a free application. There are no associated costs for downloading or using the app itself.

### What are the requirements to use DS cloud?

To use DS cloud, you must own a Synology NAS. Additionally, the Cloud Station version running on your DiskStation needs to be 4.0 or above for the full feature set. For iOS devices, versions starting from 2.10.4 support iOS 8 and onward.

### How can I use DS cloud to access my files?

DS cloud allows you to select which folders from your Synology NAS you want to sync to your mobile device. Once synced, these files will be available for offline viewing, meaning you can access them even without an internet connection.

## Version history (last 5 releases)

### 2.11.0 — 2018-07-23

This app has been updated by Apple to display the Apple Watch app icon.

1. Updated Synology's terms and conditions for EU data privacy compliance. 
2. Optimized the compatibility with iPhone X and iOS 11.
3. Terminated the support for the built-in PDF editor. Users can still use third-party apps (e.g., Adobe Acrobat Reader) to smoothly edit PDF files and save them to DS cloud.
4. Minor bug fixes.

### 2.10.4 — 2017-09-29

1. Supports previewing and viewing the new image format HEIF brought by iOS 11
2. Supports the newly added option to automatically convert the HEIF images added from albums to JPEG format

### 2.10.3 — 2017-06-06

1. Fixed an issue where root folders containing compound characters cannot be synced on iOS 10.3 and above.

### 2.10.2 — 2017-05-23

1. Fixed an issue where stamps function may cause unexpected crash.
2. Fixed an issue where files with special characters are unable to synced under iOS 10.3.

### 2.10.1 — 2016-12-14

． Enhanced connection security for first time login

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## More apps by Synology Inc.

- [DS photo](https://appshunter.io/ios/app/ds-photo/id321493106)
- [DS audio](https://appshunter.io/ios/app/ds-audio/id321495303)
- [DS cam](https://appshunter.io/ios/app/ds-cam/id349087111)
- [DS file](https://appshunter.io/ios/app/ds-file/id416751772)
- [DS finder](https://appshunter.io/ios/app/ds-finder/id429865523)
- [DS video](https://appshunter.io/ios/app/ds-video/id540949418)

All apps by Synology Inc.: https://appshunter.io/developer/321493109

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*