# DS finder — user reviews > 163 indexed App Store user reviews of DS finder by Synology Inc., rated 2.60/5 from 122 ratings. - Source: https://appshunter.io/ios/app/ds-finder/id429865523/reviews - App overview in markdown: https://appshunter.io/ios/app/ds-finder/id429865523.md - Rating breakdown: 5★ 29 · 4★ 8 · 3★ 17 · 2★ 16 · 1★ 52 ## What do users think of DS finder? Overall sentiment: negative **Pros** - ✅ Quick access to basic NAS status and monitoring - 🔍 Easy device discovery on local network - 📊 Useful storage usage visualization with pie charts - ⚡ Fast connection when properly configured - 🎯 Simple and straightforward interface for basic tasks - 📱 Works across multiple Synology devices **Cons** - 🐛 Frequent connection failures and timeouts - ❌ Two-factor authentication (2FA) not supported - 🌐 DDNS and Quick Connect unreliable - 📵 Wake-on-LAN (WOL) broken or non-functional - 🔐 Password and login issues persist across updates - 📱 Desktop mode unusable on mobile devices - 🖥️ No landscape mode support on iPad - ⚠️ App crashes on launch or during use - 🔄 Loses configured devices after updates - 🚫 Limited functionality compared to desktop version - 📲 Poor mobile-friendly interface design - 🔌 Zoom controls broken in desktop mode - 🌙 No dark mode available - 📧 Push notifications frequently fail - ⏱️ Extremely slow login process **Commonly reported bugs** - Server unreachable error with DDNS connections - 400 Bad Request HTTP/HTTPS port mismatch - App fails to detect devices on network - 2FA causes cryptic login errors - Wake-on-LAN crashes the app - App crashes on iPhone launch - Desktop mode zoom gets stuck after text field input - Desktop mode windows cannot be resized or moved - Package Center window scaling issues - Notifications crash the app when accessed - Face ID authentication causes connection failures after 24-48 hours - Invalid password errors despite correct credentials - Push notifications not received - App forgets configured devices after updates - DSM Mobile displays 'connection is not private' error - Quick Connect verification requests fail or hang indefinitely - Setup wizard incompatible with Safari browser - Setup windows don't scale properly - Password manager integration issues during registration - Slow login with no error indication **Most requested features** - Dark mode support - Two-factor authentication (2FA) support - Landscape mode for iPad - Siri Shortcuts integration - Wake-on-LAN over internet - CPU and RAM usage monitoring - Network activity and connected users display - System logs viewing capability - Remote package installation and management - Ability to mount encrypted shared folders - Mobile-friendly views for File Station, Video Station, Audio Station, Package Center - Improved notification management and clearing - VPN toggle functionality - Ability to add multiple devices with same IP on different ports - Better zoom and pan controls in desktop mode - IPv6 support with port specification - Landscape mode support on iPhone ## Newest reviews (18 of 163) ### 2/5 — Obsolète ! *2026-05-28* Clairement, toutes vaut applications sont datées ! Vous devriez toutes les revoir et faire comme UGREEN qui sont bien plus moderne ! C’est bien dommage … Et j’espère vraiment que vous allez écouter tous les commentaires qui vous demandent de vous améliorer ! Merci ### 2/5 — Please Add More Stats *2026-03-28, version 3.5.10* Good that it shows storage and allows you to power and reboot the NAS. However please add things like cpu, ram, nic, temp to the main app screen. ### 4/5 — Reasonable management *2026-03-03, version 3.5.9* This app works well for the most part. A little odd to clear notifications. Switching between NAS drives can be annoying as you have to re-sign in. Also would be really nice to see logs. Especially sign in logs. If you suspect dodge behaviour. Even firewall rules. More management of NAS capabilities rather than just device info. ### 2/5 — Doesn’t always work *2025-11-22, version 3.5.8* When I try to connect it says”400 Bad Request The plain HTTP request was sent to HTTPS port nginx” ### 4/5 — Versión OS *2024-12-08* Dans les information système manque l’info du système ! ### 3/5 — Forgets devices *2024-11-05, version 3.5.5* Every time I need to use this, it’s been upgraded and forgotten all configured devices, which then have to be set up all over again. ### 4/5 — Pas de raccourci iOS *2024-07-04* Bonne app qui fait le taff mais dommage qu’on n’offre aucun raccourci dans l’app d’iOS. Ça serait notamment vachement pratique pour du wake / shut on LAN rapidement et nous éviterait de passer par une app tiers pour avoir ces raccourcis. ### 3/5 — 不支持IPv6 *2024-04-29, version 3.5.3* 不支持IPv6加端口的方式连接，自家的Drive却可以连接 ### 1/5 — 2FA doesn’t work. Just spins *2024-01-28, version 3.5.2* I used to use this to access my parents Synology box via quickconnect. Now half the time DS Finder fails to get the request for verification or just spins when you grant it. ### 1/5 — Why sign in via browser? *2023-12-20, version 3.5.2* Experience is getting worse and worse with every update. Why on Earth did you remove built-in sign-in? ### 1/5 — Instacrashes on my iPhone, works on iPad *2023-12-17, version 3.5.2* I can’t run the app on my phone, the app splash screen opens and then the app crashes to iOS main screen. The app seems to run ok on my iPad. ### 1/5 — Crazy *2023-11-26, version 3.5.2* Wake on Lan is totally broken. You can only log off and remove to try and manage another NAS. However if its off line there is no way to WoL! ### 3/5 — No dark mode *2023-10-27, version 3.5.2* I would have given this app better rating, but no dark mode. ### 3/5 — Works but doesn’t do much *2023-07-31* App is fine just not that much function. For example, I can see a pool is repairing but can’t see the progress. ### 1/5 — bad service *2023-07-23, version 3.5.1* "Synology Account global site will undergo maintenance from 2023-07-22 08:00 UTC+8 to 2023-07-22 14:00 UTC+8. Please note that there may be some service instability". But today is 2023-07-23 I still see this notification and can't use service ### 1/5 — Useless *2023-06-15, version 3.5.1* DS finder ‘unable to connect to the server’ with quick connect id. Any browser works. It would be better for you, as a company, to just remove this embarrassing app as it looks bad on you. ### 1/5 — Lacks a dark mode *2023-04-25, version 3.5.1* No dark mode in 2023, despite iOS 13 supporting it since 2019. ### 1/5 — Poor, just poor *2023-04-19, version 3.5.1* Poor software, poor connectivity, poor functionality. Stick with the NAS and stop wasting developer time on horrible apps! ## Most critical reviews (10 lowest-rated) ### 1/5 — Unusable *2026-03-29, version 3.5.10* Login authentication is broken ### 1/5 — Server unreachable using ddns *2025-11-28, version 3.5.8* Although clearly connected to the nas, the nagging on screen message “server unreachable. WOL” remains on screen. Does this not work with ddns? ### 1/5 — Not worth using *2025-09-17, version 3.5.7* This app does not stay connected and reports false positives all the time ### 1/5 — Awful setup *2025-08-21, version 3.5.7* What a garbage setup experience. Failures errors, password set incorrectly. Have to wipe everything and start over. Awful. ### 1/5 — Whyyyy *2025-08-16* THREE DAYS to set up a back up system. The synology wizards don’t work with Safari. Even ChatGPT was stumped. All of the registration “upselling” is infuriating and confuses the password manager. The set up windows don’t scale themselves. You have to maximize and/or search for essential check boxes, if they exist. It’s ridiculous. Now that it’s finally working — time will tell — I’m just frustrated and angry for giving synology my business. We had a trouble-free Apple Time Capsule for 15+ years. This is idiotic. ### 1/5 — 1 star until bring back DS video *2025-05-17, version 3.5.7* 1 star until bring back DS video ### 1/5 — Can't Connect *2025-02-11, version 3.5.5* The DS finder app does not find DS224+ on the network. It found the device once. Trusted certificates are listed in the app. Unfortunately, the app no longer detects the device amd I am taken to an error page. The app is useless. ### 1/5 — You know it's bad *2024-12-21, version 3.5.5* When it's not doing anything it's supposed to do. ### 1/5 — Broken - Doesnt support 2FA *2024-12-12* Synology is encouraging users to enable two factor authentication however, this app does not support it so once two factor authentication is enabled and the user tries to sign into their Synology account, it will throw a cryptic error. This renders the app fundamentally broken unless you are on the same network as the device you are trying to manage. ### 1/5 — Unsupported device problem *2024-06-27* Why? wHy? whY???? 갑자기 관리자 계정을 보호시켜버리고 ㅋㅋㅋ 새로 등록한 기기를 너는 왜 신뢰할 수 없다는 것이냐 이럴꺼면 앱스토어에서 이 앱은 내려야하는거 아닌가?????? ## Most praised reviews (10 highest-rated) ### 5/5 — Top App! *2025-03-04* Funktioniert einwandfrei. Sollte ein weißes Anmeldefenster erscheinen: in den Einstellungen von Safari “Alle Cockies blockieren“ deaktivieren! ### 5/5 — Works Great With My DS220+ *2023-04-08* Haven’t run into any problems connecting to or loading aspects of my DS220+ since installing the app. A nice feature is loading the DSM Mobile tab quickly and getting basically full access to the disk station. ### 5/5 — Kein WOL mehr *2023-03-29* Die wichtigste Funktion - WOL - ist nicht mehr vorhanden und deswegen ist diese App nun unbrauchbar für mich. Bitte WOL wieder zu der App hinzufügen!!!! Update: Danke! WOL geht wieder. ### 5/5 — Worked perfectly for me. *2023-02-15, version 3.4.2* Set up was simple and easy to follow. Everything seems to work as it should. ### 5/5 — More integration would be nice *2021-01-06* I would like to see siri shortcuts support to WOL, shut down and restart and maybe others, but these for sure. ### 5/5 — iOS 14.2 *2020-10-02* Bêta 2 de iOS 14.2 corrige les plantages. ### 5/5 — Une application qui fait le job. *2020-06-27* Avec DS Finder, il a été facile de retrouver mon serveur sur le réseau. L’interface est bien conçue et les parametradges sont nombreux. ### 5/5 — A great app! *2019-12-26* Absolutely no complaints. Everything works great, and the connection was quick. Well done Synology! ### 5/5 — Hervorragend! *2019-06-19* Einfach eine Meisterleistung. Jetzt kann ich endlich von unterwegs bequem meine Benutzer verwalten. Anlegen, bearbeiten oder löschen. Dies erspart mir den etwas längeren Weg auf der eigentlichen Web Oberfläche. Macht weiter so. Auch toll ist, dass die Bedienbarkeit für VoiceOver Nutzer nicht vernachlässigt wurde. ### 5/5 — Endlich wieder Wol direkt! *2019-05-27* Liebes Syno-Team, Danke fürs einbauen der direkten WOL-Funktionalität! Auch hervorragend ist jetzt, dass man seine Logindaten beim wechsel von DS Mobil zum Desktopmodus nicht mehr eingeben muss. Daher hat DS Mobil alles was ich mir wünschte! Gut gemacht! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*