# DS router — user reviews

> 178 indexed App Store user reviews of DS router by Synology Inc., rated 4.60/5 from 1,373 ratings.

- Source: https://appshunter.io/ios/app/ds-router/id963699443/reviews
- App overview in markdown: https://appshunter.io/ios/app/ds-router/id963699443.md
- Rating breakdown: 5★ 1,093 · 4★ 181 · 3★ 37 · 2★ 13 · 1★ 49

## Newest reviews (17 of 178)

### 3/5 — Ok

*2026-06-08, version 2.1.1*

Ok app

### 2/5 — Ausencia de actualizaciones y evolución.

*2026-04-12, version 2.1.1*

Si bien el software es bastante estable y en principio lo encontraba completo, no se ha actualizado nada durante años y carece de integración de funcionalidades que encuentro relevantes en el router como Threat Protection, DNS Server, etc

### 3/5 — Needs more features

*2026-02-11, version 2.1.1*

I want to be able to configure my access point to prevent certain devices from connecting to it. One of my Sonos speakers in my living room keeps connecting to the AP on a different floor, through cement and steel walls, rather than the router that is less than 20’ away and has direct line of sight. Many cheaper brands have this feature, so my Synology routers are going on Ebay.

### 4/5 — The Best Family Router

*2026-01-08, version 2.1.1*

Really really good router! So much free easy parental control. 
Downside is you can’t ad apps that the Synology NAS drives can have.

### 4/5 — Indicaciones para torpes

*2025-12-30, version 2.1.1*

Me faltan indicaciones para torpes

### 4/5 — Covers the basics decently

*2025-07-25, version 2.1.1*

The app covers the basics most people need but for “tinkerers” accessing settings through a web browser directly is the better way. The app does have a clean, intuitive UI that is a pleasure to use, but really needs a dark mode option.

### 3/5 — App needs work

*2025-06-28, version 2.1.1*

Lacks basic functions the pc browser has.  Have had consistent issues with the app not connecting to the router and have to manually power cycle the router to allow the app to connect.  Sadly, Synology hasn’t released a new router since 2022.  The WRX560 was the most recent.  I had to retire my old RT2600 as it couldn’t keep up with the increase in technology on the network.  I chose to go with another manufacturer since Synology seems to have gone a different path other than routers.

### 4/5 — Useful but still need to improve its connection

*2025-06-23, version 2.1.1*

The connection sometimes is not stable need to kill the app and run again

### 3/5 — Basic

*2025-06-06, version 2.1.1*

The app is seriously basic compared to the full web admin. Really needs to be updated and upgraded.

### 2/5 — No more updates?!

*2024-11-08, version 2.1.1*

More than 2 years without new release. Is Synology abandoned the network router development?

### 3/5 — Remote management doesn’t work

*2024-11-04, version 2.1.1*

It seems admin has to be in the same wifi network to control the settings.

### 3/5 — QuickConnect not working

*2024-10-29, version 2.1.1*

After redirecting from Safari quickconnect link to the app with a specific link, i get the message check if the qc id is correct = i cannot log in.

### 3/5 — please update function on app

*2024-10-26*

app should do more thing just like work on a webpage, threat prevention is a important function to protect our local internet safe,but app doesn’t offer any controller to it! so people can block some bad internet access coming on time,and on iphone ios can access webpage srm, because it alway ask to go the router app, this is a very bad experience! you don’t offer all function on app, but you limit people use webpage srm on iphone?! please update app,thanks.

### 3/5 — Peut mieux faire

*2024-06-16*

Bonne application mais les outils de diagnostic sont perfectible. J’encourage les équipes de développeur à poursuivre leur travail.

### 4/5 — Easy to use

*2024-05-20, version 2.1.1*

Much better app compared to competitors. I do wish there was more functionality that the web portal has.

### 3/5 — When I block things..

*2024-03-25, version 2.1.1*

When I block my kids computer, my kid is somehow able to unblock himself by creating another device. I find myself constantly blocking the new device. Is there a solution for this problem?

### 3/5 — Accesos directos

*2024-01-31, version 2.1.1*

Estaria bien tener acceso rapido a las funciones mas usadas…

## Most critical reviews (10 lowest-rated)

### 1/5 — Poor internet service

*2026-08-05, version 2.1.1*

Spectrum says their side is strong but they my router shuts down internet constantly throughout the day

### 1/5 — Headache

*2026-08-04, version 2.1.1*

Every day I have to delete app, redownload it and log back in for this to work.  Each new day when I attempt to log in I get a message that states unable to connect to router.  Worked great for years, not sure if they updated something but a constant headache the last month or so

### 1/5 — not work my synology

*2025-07-17, version 2.1.1*

and injure my network DO NOT USE

### 1/5 — Outdated application

*2025-02-26, version 2.1.1*

A very old application. No development. Minimal features compared to the Web GUI. Wake up, Synology!

### 1/5 — Lacking Simple Features

*2025-02-18, version 2.1.1*

This app is lacking features I’d use it for, such as changing the channel of your router. Visiting your router via the web browser tells you to download this app. 

I see reviews here from seven years ago complaining about fixable issues. 

It’s a cycle of pain that makes me wish I hadn’t invested in a Synology app.

### 1/5 — 介面陽春到不如不出

*2025-01-19, version 2.1.1*

功能陽春到大部分設定還是都需要開網頁設定，建議想買他家網通產品的用戶謹慎評估，買來兩年開了不少支援單都沒辦法解決問題，買網通產品還是找可靠大廠

### 1/5 — Cannot get to Work

*2024-06-20, version 2.1.1*

I purchased a synology router based on high reviews for route with parental controls and the selling point that it is easy to set up. The app froze multiple times during the setup process, causing me to need to relaunch it. I made it through the setup wizard and the router is connected and working (I am using it now), but the app doesn’t recognize the connection. This router is useless to me if I can’t access the parental controls through the app. I am waiting for tech support and am considering returning the router if they aren’t able to resolve the issue.

### 1/5 — Stopped working

*2024-01-21, version 2.1.1*

It was working fine before, but now I cannot connect to it anymore. It just says I can’t connect. I can connect to the router just fine with my computer, just not this app.

### 1/5 — Worthless, but no other choice

*2024-01-18, version 2.1.1*

This software is so sad. About all you can do is look at addresses and update firmware. What’s worse is Synology, in their infinite wisdom, FORCES you to use this by not allowing login from a mobile web browser. Since this app doesn’t have many features, that is a rather dense choice. So reviews really don’t matter here. You are going to use it. Not sure why the Synology fans give it such high marks.

### 1/5 — Constant “Rate us in the App store” prompts

*2024-01-14, version 2.1.1*

Prompt keeps coming up to rate this App in the App store. Despite my dismissing it, it keeps coming back every few seconds.
Well, here you go. Happy now?

## Most praised reviews (10 highest-rated)

### 5/5 — Helpful app

*2026-08-06, version 2.1.1*

Let’s me keep control of my kids wifi access, device by device.

### 5/5 — It’s good

*2026-06-03, version 2.1.1*

The interface makes things really easy. Some of the web filtering isn’t very easy to get right

### 5/5 — Top

*2024-11-23*

Synology Router, what else !?
RT2600ac relié à une Freebox en ethernet, configuré en point d’accès (AP pour Access Point) et associé à un répéteur MR2200ac pour une couverture wifi maillée (MESH). Idéal !
Attention toutefois aux quelques pièges de configuration initiale du matériel.
Accéder via votre navigateur à l’interface du routeur peut être frustrante (Firefox), n’hésitez pas à changer pour Google Chrome ou autres.
Pour identifier l’adresse IP de votre routeur, pensez aussi à installer le petit utilitaire Synology assistant qui vous facilitera l’accès.
Last but not least, si vous associez un répéteur au routeur, pensez à faire les mises à jours des deux appareils conjointement en téléchargeant les fichiers distincts (un pour le routeur et un pour le répéteur) sur le site de téléchargement Synology produit Réseau.
Tchuss

### 5/5 — Adequate, but room for improvement

*2024-07-22, version 2.1.1*

Just started using this app and it works fine for some actions, but there’s a few notable shortcomings:

1. Notifications of domains blocked by safe access filters don’t mention which device was trying to access the domain—which is critical info I need to contact the user(s) affected.

2. I am annoyed at  getting “blocked” notifications for domains I manually added to a filter block list. If I manually block a domain, I don’t want to keep hearing about it, so i want the app to avoid sending notifications about explicitly blocked domains.

### 5/5 — Important Parenting Equipment

*2024-05-23, version 2.1.1*

I have tried many applications in the past to keep my children safe from others, SYNOLOGY WRX560 goes right to the core of the problem of keeping the kids safe from themselves! Their frontal lobs have not developed enough to fight against the addictive technology the Tech Companies have designed to be addictive! This equipment is a must have in family homes, I have reduced their screen-time not just with words but with infrastructure, also I have banned certain sites altogether  “bye bye YouTube&TikTok”.

### 5/5 — Nice app

*2024-05-07, version 2.1.1*

It allows to control many router settings. 
It would be nice if it would be possible to enable Face ID authentication for the app, so unauthorized person would not mess with the router.

### 5/5 — Good

*2024-01-21, version 2.1.1*

Everything I need is there

### 5/5 — Works well

*2023-12-12, version 2.1.1*

Good to monitor multiple devices in mesh setup

### 5/5 — Really nice

*2023-10-30, version 2.1.1*

Very nice app - the best in this category- easy to use - lots of features

### 5/5 — Wow amazing app

*2023-09-24, version 2.1.1*

Amazing app, gives a lot of control from the mobile also on the go! Easy to use and complete. Stable.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*
