# DSD Direct Connect

> Automotive dealership service tablet for customer check-in, inspections, communication, and payments. (iPhone/iPad app by Kaarya.)

- Source: https://appshunter.io/ios/app/dsd-direct-connect/id953306324 (this page in markdown: same URL + `.md`)
- Developer: [Kaarya](https://appshunter.io/developer/953306323)
- Category: Business
- Price: Free
- Rating: 1.00/5 from 1 App Store ratings
- Age rating: 4+
- Requires: iOS 9.0 · 30 MB
- Languages: English
- Released: 2015-01-28
- Data updated: 2026-06-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/dsd-direct-connect/id953306324/reviews.md

## What is DSD Direct Connect?

The Service Tablet application is an iPad application for Automotive Dealers.  It provides functionality and features to streamline the interaction with Service Customers who have appointments or vehicles being serviced at the Dealership.

It interfaces with most common Dealer Management Systems and allows the dealer to:

1. Check-In Customers with Appointments and create Repair Orders
2. Check-In Walk-In Customers and create Repair Orders
3. Perform a Visual Walkaround of the vehicle
4. Perform a multi-point inspection on the vehicle
5. Communicate with the customer via email, text messages and voice calls
6. Take payments via a credit-card Magnetic Stripe Reader for a Repair Order/Customer in the Dealership's Service Drive

## Key features

- Customer check-in with appointments
- Walk-in customer check-in
- Visual vehicle walkaround
- Multi-point vehicle inspection
- Customer communication (email, text, calls)
- Credit card payment processing


## Frequently asked questions about DSD Direct Connect

### What is DSD Direct Connect used for?

DSD Direct Connect is an iPad application designed for automotive dealerships to streamline customer interactions in the service drive. It helps with customer check-in, vehicle inspections, communication, and payment processing.

### Is DSD Direct Connect free to use?

Yes, DSD Direct Connect is available for free. It does not have any in-app purchases or advertisements, making it a completely free tool for dealerships.

### What devices can DSD Direct Connect be used on?

DSD Direct Connect is exclusively designed for iPads. It is optimized for the iPad's screen size and functionality to provide the best user experience in a dealership service environment.

### How often is DSD Direct Connect updated?

The application was last updated on October 2, 2021, with version 3.11.2. While the last update was in 2021, it is important to check for any newer versions or announcements from the developer regarding future updates.

### Does DSD Direct Connect integrate with Dealer Management Systems?

Yes, DSD Direct Connect interfaces with most common Dealer Management Systems. This integration allows for seamless data flow and efficient management of customer appointments and repair orders.

### What are the key features of DSD Direct Connect for service advisors?

Service advisors can use DSD Direct Connect to check in customers, create repair orders, perform visual walkarounds and multi-point inspections, communicate with customers via email, text, and calls, and process credit card payments.

### What is the age rating for DSD Direct Connect?

DSD Direct Connect has an age rating of 4+. This indicates that the content is generally suitable for all ages, though parental guidance may be advised for younger children.

### What is the user feedback on DSD Direct Connect?

Based on the provided data, DSD Direct Connect has a rating of 1.0 stars from 1 rating. This single rating suggests a potentially negative user experience, and further investigation into user reviews would be beneficial.

## Version history (last 5 releases)

### 3.11.2 — 2021-10-02

Maintenance release

### 3.11.1 — 2021-02-03

Performance and reliability improvements

### 3.10.5 — 2020-09-22

Support for iPadOS 14

### 3.10.4 — 2020-06-02

1. Resolved issue with customer's contact information not updating correctly intermittently.
2. Added fixes for some app freezes and crashes.

### 3.10.2 — 2020-01-20

iPadOS 13.3 crash fixes:
1. Replaced use of searchDisplayControllers (deprecated in iOS 8) with searching via entry in textfield.
2. Changed an NSDictionary which was being edited to NSMutableDictionary.
3. Added a null check for an entry being fetched from database.
4. Added initialisation for CardEase library’s shared instance before making payment, for payment via Miura device.

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## More apps by Kaarya

- [MyKaarma](https://appshunter.io/ios/app/mykaarma/id1095490436)
- [MyKaarma Service Tab](https://appshunter.io/ios/app/mykaarma-service-tab/id1106951020)
- [DSD Direct Connect Light](https://appshunter.io/ios/app/dsd-direct-connect-light/id1127933083)
- [MyKaarma Germany](https://appshunter.io/ios/app/mykaarma-germany/id1553119955)

All apps by Kaarya: https://appshunter.io/developer/953306323

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-25.*